Love this particular store, they kept our trailer safe, and had very reasonable payment plans, and were so polite and helpful with our situation so that we could keep our trailer, and get it out when we got back in town. You guys rock! Thanks so much!
Great place to shop even better staff highly recommend
I enjoy going here, I go every time I am in town. I always find great deals. The people that work here are very nice.
EDIT: I am very upset/sad to have to edit and say that for my layaway (first time using layaway) that I am not happy w.my service. The issue was I forgot my due date and when i spoke with someone on the phone the day after it was due I was informed to come and pay or it will be taken. This was a thur/fri, i said i cant today but i can over the weekend or on Mon. Then I asked if that is ok, can i come in on weekends for that, then I was told (by woman on phone) their hours and yes I can but to hurry before its taken off my layaway. I said yes I understand,sooner than later, and i repeated 1x how can I/will they hold it for me 2 come in weekend til mon Mon to pay it and she said its not guaranteed but ok. So I still clarified beforeI hung up by saying ok Ill be in this weekend or Mon. She said ok good/great, something like that and we hung up. Mon comes and i call 2 confirm alls well before i drive there 2 pay it and nope Im told its gone and was taken off my layaway the day it was due WHICH was before my convo w.the lady which means Why did she even have that convo w.me,if it was already out of my possession/layaway?!So then i asked now what since Im new to this and Im told i lost it,my money,etc and i can still get it (no one has bought it yet) and put in layaway again but i was quoted a higher down payment than i initially spent and fyi no,the price wasnt raised...so what the heck!? Im confused and upset...they played me it feels,not before my due date but since. I see why i never messed with layaways or pawnshops....grr.This location is really nice! (First time here) Great selection, not cluttered,very organized and Jose helped me thru my shopping experience. I will definatly come back.
Best pawnshop I ever been to in my life no joke. Got 82 videogames (ps2 PS3 Xbox and 360) for only 40 bucks!!!!! What a wonderful day for my videogame collection. Never had a loot like this expescially at such a low price. Thanks a lot Cash America!! I will be back if I am ever in the area again! You guys are the best!!!!!
Destined to be the next failed and closed pawn shop in the Daytona area. Lazy staff with attitude and garbage items for sale. Horrible. I’d avoid pawning there, the place can’t possibly last much longer the way it’s run and how the employees are.*only placed one star because it wouldn’t let me click no stars. Which is my rating.
The most horrible pawn place I ever went to . If you have something of value I recommend never going there!
Hector and his crew are great and easy to work with. Knowledgeable about firearms and respectful of giving a fair transaction.
Very nice and neat store. Great deals, value and excellent customer service. Esther took real good care of me. Good people and great value. Would reccomend!
Weve been doing business with them for years & never had a problem. Have bought ladder to laptops! Prices are good & staff is very helpful. They have a great selection of items.
Went in to spend on generator and home PC and was rush out by saying we close in 90 seconds which hours of operation is till 7 even with covid hours. Im not the only one this employee was refusing a sale not a pawn but a sale. BAD SALES MAN. Never say no to a sell especially a store full of buyers looking to buy not PAWN .never go back to that location which I have spent thousands in not PAWN but the customer who buys what they get from pawns. BAD MANAGEMENT LETTING THIS GUY CLOSE UP.I CATCH MY EMPLOYEES DOING THAT WOULD BE IN TROUBLE.REMEMBER GUY WHO REFUSED THE PAYING CUSTOMERS .WE ARE THE ONES WHO KEEP YOUR PAY AND BUSSINESSl GOING.ROOKIE.....anyways bad experiences and the way it was excuted.Rudly I feel bad for the older couple and the Spanish customer that didnt understand. She just wanted a generator to..After all is hurricane season .
Best pawn shop in town to find great deals! My kids love the game & DVD selections, too! Great staff, clean and no BS. You can tell their staff actually WANTS to help their customers. Hard working team 👏🏽👏🏽
I enjoy going to this pawn shop because of the professional service I receive especially the help I received from Ricardo. He is so out going and made me feel comfortable there. I will continue to come to this pawn shop and recommend it to my friends and family go to Ricardo because he knows what he doing.
I bought something here and went to return it because it didnt work and they all knew it didnt work and still sold it to me without saying anything
This is by far the best place to deal with where they actually try their best to help you out and get what you are after!!! My buddy Justin is my favorite to work with, hes always in good spirits and has awesome people skills!! Great place to go check out!!!
Great pawn shop place and great environment.Staff is polite,professional and mannerable Dez,Daryl,Wendall and Qui great staffhard working takes initiative.
This place is absolutely amazing. Adele helped my find a really good 45” tv for my brother. And Justin helped me get a really good deal on it. I 100% recommend you go here to get everything.
Great place and friendly service. Dez helped us this afternoon and went above and beyond to make sure our experience was great.
Jeff was amazing!!! He was very helpful gave me a great price for my ring. No hassle very friendly people!
This place is one of the saddest places I’ve been to. Because it is in a depressed area with a large number of homeless and people dealing with addiction, this place truly preys on people down on their luck. I understand that it is a pawn shop and it is a business. But what I witnessed in time spent in both Cash America Pawns was nothing short of disgraceful. They tried to give a guy clearly in need pennies on the dollar for a power washer. They offered him $100 for a nice 4000psi Honda powerwasher. They had a powerwasher that wasn’t even brand name and not close to as powerful as his for sale as soon as you walk in for $898! My wife just had her ring appraised at $9,000. Just to see, she asked the woman what she could get Loan on the ring. The woman asked what she was looking for, my wife said maybe a $2000 loan. The woman said oh yeah we could never do that. We have a certificate for the diamond for god sake. Unbelievable! They are crooks to put it nicely.
Very cool place to shop! Mrs Terri is awesome
Esther was very kind, patient, and helpful! If ever u visit please consider her for the experience!!Thanks Esther u rock!
Dez is the man! Awesome customer service. When we walked in he was cleaning! Never seen that done before at this store. Great guy. Got me want i wanted on my pawn as well .
Great amount of inventory, lots of stuff to look through and qaulity products !! Daryl was a super nice employee and was super helpfull and actually gave me a discount on what i bought with a smile ! I recommend going for anything your house or family needs !!
Recently purchased a laptop here. The staff was friendly and helpful and everything looked reasonably priced. I would definitely go here again.
Good deals - I have never pawned anything there but I have got some discounted rates on electronic, jewelry, fishing reels & poles, and the lost could keep going on. I WOULD CHECK THERE BEFORE PAYING RETAIL AT MOST LOCAL STORES. SOMEONES LOSS CAN BECOME YOUR GAIN.... AND I MEAN LIKE 50% - 75% OFF, & OFTEN WILL STILL BE IN THE BOX OR NEVER EVEN OPENED.... NOT TOO MENTION THEY HAVE A HUGE SELECTION OF JUST ABOUT ANY AND EVERYTHING YOU COULD POSSIBLY BE LOOKING FOR......
Im two times purchase here something, and i get two times defective item. The employees VERY unhelpful, and slow, and i cant get back my money, the empoyee says i need to purchase something else. ...also very expensive. Forget this pawn shop quickly!!!!
AVOID THIS PLACE LIKE THE PLAGUE!!!!I had a couple of things in pawn and told them that I needed one to two more days to pick the items up. I had $20 that I put down to prevent the items from going to the floor. The $20 was accepted. I went the next day to pay off the loan and pick up my SLR, and the item was sold! I asked why and was told that it was past the due date, that I had not paid the $20, etc...Needless to say, I was furious. This was the final piece of straw that broke the camels back. That wasnt the first time either. I had a stereo receiver in pawn and told the manager that I would be coming in a day late(due to a family emergency) to pick the item up and was told that it was sold, and that he had no memory of that conversation taking place.They are not knowledgeable about jewelry. I had taken a few pieces of jewelry in, and they used a magnet to verify that these were gold. There arent many pure gold pieces, since gold is a very soft metal. They use different metals in the alloy and anyone who works in a jewelry shop should know this. I encountered a lady who claimed that she had worked in several jewelry and pawn shops before and knew what she was talking about. This was not the case.I had a ring that she passed a magnet over and the item was attracted to it. Again, its an alloy. The piece was marked .750, which is another way of saying 18k. Since this lady worked in many jewelry shops, she should have known this. She didnt want to take the time to do the chemical test. I have worked closely with jewelers and know a lot about jewelry. Anyway, she didnt end up purchasing the piece. When I got home, I tested out the piece, and of course it tested as 18k.Id also like to point out that they rip you off, whether youre purchasing, selling, or pawning, beware. The interest fees they charge on pawns are exorbitant, they give you nothing for your items, and they rape you on the purchases. Youre better off going to ebay to buy and sell.If you do end up going there, you cant say I didnt warn you. Have fun in the unorganized lines, rude staff who are condescending, the steep prices, the high interest rates, and overall, an awful corporation.
As I was simply looking to do business with this pawn broker, I gave a phone call to the shop prior to showing up as to inquire about a quote on a game console I was looking to sell and halfway through my second sentence, I was abruptly hung up on. Upon calling back for the third time I finally was able to speak with someone else only to now be told they wouldnt purchase my console. This location lacks professionalism, and customer service. Take your business elsewhere !!!
Didnt place the DVD in the case when I bought it, second visit they gave me the wrong power supply for my laptop. Now I have to go back for both.... Good customer service but bad attention to detail. Ill give them one more shot and change my review if the fix the problem.
Awesome staff. Awesome prices. Get all kinds of great deals here.
I went because of reviews I seen and I was very let down with the customer serviced that I had received. I went in last Sunday after speaking with this location over the phone in regards to some white gold necklaces they had for my wife and the upcoming anniversary. They weren’t very specific on what they had And told me to come down and look,which is understandable,so I did.I get there and they were very busy so I patiently waited in a line for nearly half an hour only to show the woman the necklaces that I was interested in and be treated like I was some kind of crook!!!..... She need to see form of payment and ID.I had cash but I had left my wallet at home over 30 miles away I told her I didn’t even have to hold the necklace until after I had purchased it.she would not cooperate at all. so I went right across the street and they took very good care of me.It actually happened to be the woman’s mother that worked at the location across the street. I FAILED TO MENTION I HAD A 2 YEAR OLD WITH ME THE WHOLE TIME. Your customer service costed you my business for good and roughly 4 something yesterday.
The Hispanic woman behind the counter convinced me not to buy anything else. Thanks for being rude because you’re busy. That’s a character flaw. I would have bought another TV had she not snapped at me for laying a tv on it’s face (the safest way to handle a tv.) I took my business to Best Buy and spent $300. Well, just shows how dumb you are lady!
Daryl was helpful w/information & willing to work w/in my budget.
Dez and Jeff were great. Excellent deals on DVDs and video games. Entire staff friendly and welcoming when we came in.
Bad Customer Service, was on hold for 10 min, trying to get one question answered but I guess if u want it done u got to go in person. oh they also close early on sun and will not help anyone once they lock up. I think they need to b retrained on their customer service skills or find a new profession.
NICK the ast manager helped me get threw couple big jobs with some loans super nice guy Dosent just take your stuff and give you money he makes it personal and super cool and always willing to help when he can. Thanks guys!!! Appreciate you!!!
Jeff was very helpful. Helped me out today at the ridgewood location. Very nice. Such a gentleman.
I love this pawn shop they take good care of me all the time and they give the best loans in town
So love these guys they are so nice and understanding.if u need a loan plz come here they treat u like family
Great pawn shop. Dawn and & Ricardo are great to work with! Thanks guys.
I love coming here and being helped by Jeff. He is so courteous and always making sure you are helped quickly and efficiently.
Awesome friendly people. Dez was very helpful.. Thank you happy Hollidays.
Great Experience Here And Wonderful Customer Service Sales Associate Name Was Dez. He Was Polite With A Good Sense Of Humor I Will Definitely Be A Returning Customer😌
Love it here. Great staff. Overall great experience.
Very. Nice people . Lots of movies at a good price...manager Ricardo the manger .Pretty hot too . Will go back
Cash America pawn is amazing every time im there they treat me like family i go no where other than them come see for yourself 😁😁😁😉😉😉
Dez was the most helpful person I’ve ever met plus we have the same name
Jeffery is one heck of a great guy. Would come most diffently n come back n do business with him again.
Bought something two days ago wont let me return it because they changed return policy 2 days ago. The guy who sold it didnt tell me I have to pay 5 percent more to be able to return something... best they can do half the money back. Dez told me I was acting disgrauntaled because I kept trying to get them to work with me!
Dez was amazing and he and his team took great care of me!!!! Excellent service! I will return.
These guys hooked me up so good I didnt believe it.
I came into Cash America in Holly Hill and Dez took care of me and was very pleasant and great customer service I would come back
Dez was very helpful in helping me with my purchase today.💯💯💯💯I definitely will be back Dez.
Great customer service, friendly staff. Well worth the visit.
Had a great experience at this location everybody was friendly and welcoming...
Worst service i have ever had at a pawn shop! the manager with the glasses was so incredibly rude! trying to tell me my laptop isnt worth anything! I just bought it brand new for 200! I will never go there again! unbelieveably horrible! if you need a good pawn, port orange laboscos is the best!
Very rude staff, immediately upon walking in I felt like I was being treated like a Bum desperate for drug money. Twice I brought in unique items of significant value only to turned by their ignorant staff. I brought in a relatively new DJI phantom 3 drone to pawn only to have it turned down because they said theyre only going for $25 online used yet when I pull it up it was going for $600+ on eBay. Completely ignorant rude staff. Find a pawn shop that has a knowledgeable staff like Volusia Gold and Diamond. Those types of pawn shops deserve your business.
Best customer service ever always willing to find what I need and want
This place disgust me! If you want good service—go to the one off of nova and ask for a young gentleman that goes by the name Tony
Great prices. Really nice people and fair!
Jose is best and addell but dez was cool too.they are way better than value pawn so dont go any other place but cash america pawn or u might be dissapointed.
This place really helped me out when I was in need. Great place.
My name is Yvonne, I love Cash America Pawn and have done business with them for 4 years. They are clean, they pay out top dollar for you pawn and they are open 7 days a week.
Awesome Customer Service! I have Shopped there many times and I was always treated right. 👍😎‼️
The manager is so handsome he hooked us up with a free DVD lots of good stuff!!!!Go there!!!!
Love the staff. Very helpful, enjoy going in there.
They have a very disorganized line. Its hard to tell where it begins or ends. The staff is rude and verbally abusive, refuse to help you. The behavior of the store associates is just unacceptable, I will not be coming back.A lot of prices are higher than you can buy retail, and they arent interested in haggling. Isnt that the name of the game a pawn shop??
The staff couldnt have been more helpful - I was given wonderful treatment based on my past pawn loans & ability to retrieve my items in a timely fashion...
Keep it going Cash America of Holly Hill. The best staff and service around.♡
Got a cute little TV, did a good deal out the door. Check it out they got deals on everythingjeff hooked me up
Employees are always willing to negotiate on price, product selection is the best in the area, prices are extremely reasonable, this is one of the better pawn shops in Daytona
The store always organized and well run. Thanks for the service ask for Ricardo he 0mill take
Very nice staff and good prices
Ricardo and Dez did a great job with my loan
Its the place go! The salesman that helped us was Jeff and he was great!
I didnt make it to the store... After two calls, and one hangup, they said they were too busy to answer any questions over the phone...
Never had any problems..my number one pawn
Always find great stuff great customer service
Very nice friendly and very perfessional
Had a great experience everybody was friendly and very welcoming!!!!!
Best service, always fair, cleanest pawnshop in town
Great customer servis
Good customer service, good selection.
Love this place !! Always good service !
They pick and choose who they want to do business with. bad service!
Great place lots off stuff
Awesome service very quick and nice
Good service and good deals
Very helpful and polite.
Nice pawn shop.
Great store!! Great customer service!!!!
Cash America has awesome customer service
The store is clean and the people are friendly, what more can you ask?
Worst pawn shop in daytona by far.
Very clean and friendly. Fair on prices given and on sale items.
Good customer service
Jeff was great!
Good people