Dustin and his guys that work in the lumberyard did a magnificent job loading a pallet on to my trailer that had a gate at the end with no issues great thinkers!!

Typically out of electrical and plumbing supplies. But other than that, really good

Online customer pick up was a MESS. Confusing and hard to follow from the start at the gate. Phone operator talked so fast I could not understand her. I felt like I was supposed to know exactly what was going on. Apparently she said I had to come inside and hung up. Had to pull my own lumber, but unfortunately was not told the lumber I needed was inside. Then once back inside, after driving around the yard, I went back in to pull my own lumber and walked past the items I PAID THEM to pull for me. So I paid a $4 processing fee for them to pull my other few items, and had to go in the store anyway! NEVER AGAIN.

My husband and I went to Menards in Holland to purchase a new oven. To tell you the truth, I was not looking forward to doing this on a Saturday afternoon during an 11% rebate offering. However, I was pleasantly surprised when your employee, Anthony Paige, employee # 1550195, made it all so easy. He was able to find an gas oven that was in stock. He was very knowledgeable and professional. He explained the extended warranty program and we decided to purchase the 5 year plan.Thank you, Menards, for employing great people like Anthony. He is truly a gem!!!

Has everything. Plenty of cashiers. Employees were knowledgeable and knew where to find everything I needed very quickly. I typically go to lowes but honestly, Menards might be my number 1 choice in the future...

Menards has pretty much whatever you need to makes changes or additions to your home or outdoor projects...building supplies..outdoor landscaping needs. Appliances, doors, windows...all kinds of lumber, flooring, carpet..etc..etc..Also have several aisles of grocery items..and house cleaning supplies..as well as pet food, bird seeds, and feeders..Its a big store..and lots of items..for a variety of needs.

This store is badly managed and the staff is not trained to understand their inventory at all. If you stop one of their staff to ask where something is, there is a 50/50 shot on whether they will have any idea. If they don’t they will pull out their personal phone to look the item up on the website and still have no idea where it is. Tried to rent a sander today and they didn’t have the sander specific sand paper needed to run the dumb thing! I don’t know who is managing this store but it is a nightmare.

The new guy, Larry, helped us find some bolts and nuts we needed! He was great and a keeper to your team!

This store has it all, and the 11% rebate is great! Usually clean, help is friendly and knowledgeable. Love to come here

Very clean and courteous staff lots to choose from a little bit of everything

Usually a great place with great customer service but not today. The entire garden center had not one person working in dept..i had tio walk ALL the way to customer service for them to page someone to help me..not cool!

We just bought a (stock) garage door and had it delivered from the Comstock Park location. It was sent incomplete and damaged. The store employee I contacted did nothing to secure another door for me from another location. I ended up talking to Lane from the Holland store (millwork) and he put me on hold to call another location and secure a door for us and even had them pull and inspect the door while I was on hold! Great work Lane!

Great customer service from Kelly. She helped me find everything I needed and gave great direction to find other items I may have needed.

We always find what we need. Staff is friendly and helpful.

Friendly people great place to shop The rebate of 11% is hit-and-miss.I never make a purchase thinking that Im gonna get the 11 percent back is guaranteed4 stars is because of 11% system is broke.The Holland store is 5 stars plus!

I always leave Menards satisfied with the store and selection.

Huge Store. Staff is very knowledgeable. Clean store

Our fridge died so we had to scramble. After accidentally getting the wrong size with lowes we opted for one at Menards and was able to get it delivered fairly quick. My only issue is that we were charged for $75 for delivery which is fine however there was some issue getting the fridge in and we’re just about to Leave the fridge in our hallway for us to figure out...for $75 we sure had to help with a lot of heavy lifting and ended up having to set the fridge up ourselves whereas Lowe’s was able to provide us free delivery, took our old fridge for $30 and set up the fridge for us (only to have to take it apart since I accidentally ordered a too big of fridge. But still, great customer service)Maybe I’m just being picky, the delivery guys were incredibly nice but if i didn’t speak up by saying we needed to get this out of the hall into the kitchen, then I feel like they would have just dumped it there for us to figure out and for $75 delivery I expect it to be fully delivered.

As always they have exactly what you need @ great prices, if you know what your looking for.

Found exactly what I wanted. Thank you.

I could spend 5 hours/???? in this store! Store was clean and neat. Had 2 employees help me. 1 gentleman helped me in the bath section and helped me in fencing and garden area. Was very knowledgeable of all areas. Every employee I encountered was nice and asked if I needed any help.

We walked into the store and within 10 minutes had picked out and ordered our tub. You need to drive around and pick it up in the loading area behind the store. We spent two hours picking out different components for our bathroom. When we drove around to the back to pick up the tub, they had given it to someone else! Now if we want to get it we have to drive an hour 2 the nearest Menards that has one available. Terribly dissatisfied! Bad service throughout the store, and bad inventory control! So much for our weekend project!

Always a good experience. The employees are always helpful.

Great selection of almost everything.

Even though I arrived at 9:45pm they personally helped me find what I needed in the yard and the guy at the gate was friendly and helpful when I checked out after 10pm 😀. Really appreciated the service 👍

Love shopping at Menards! People are friendly and knows their products!! Prices are fair and reasonable!! And you even get discount!! Couldnt ask for better service!!!

I visited the paint department, Ethan was the gentleman that helped me. He represented menards like a professional! He knew everything about paint! His knowledge was enlightening! Im now dedicated to this place for my paint needs! Thanks again Ethan!

I always have the best experience at Menards. I have questions on what I am looking for. Today, I asked 3 different employees for help. They dropped everything they were doing and provided top notch service with a caring attitude. Then.. check out.. as always the check out staff is personable and a joy to complete my purchase. Menards of Holland is tops in the area.

If they have it, it will be cheaper than anyone else. Absolute confidence I am not getting gouged here.

Prices are high on some things but can usually find a deal. The service has always been awesome.

Pretty fair prices. The staff is generally very nice. They have a little bit of everything at this place. All and all a great place to shop!

The place was very clean. Well maintained. The staff are so friendly and helpful. A very nice atmosphere.

Great service. In and out quick! Had the stove I needed in stock!

Nice, helpful staff, about everything you need at a hardware store. Food and large appliances

Overall helpful! And pricey..lol...nothing new! Have a wonderful day!

My wife was in there an could have used some help pushing a heavy item and all they did was walk away an not ask if she needed any help at all! So much for great service !

Im always able to find what I need at this location everytime I stop in. The staff is very helpful with specific and general questions, and polite to boot! I highly recommend this Menards for your tool and supply needs.

Great home improvement store

Its hard to find items needed with no team members willing help. Seems to be plenty team members about, socializing amongst themselves. I actually had a non employee help me find items...pretty sad.A big way to go to the team in the paint dept! THEY ROCK! very helpful and knowledgeable !Customer service in general needs some work.

Amazing place. Everything you need.

Be careful of price gouging and opinions on politics.

Used one of my credit postcards from the 11 percent off and got some more feed for the birds also a cool squirrel feeder too!

Sitting around waiting for lady and a guy talking about personal things!!! Have a quick question and have been waiting 10 mins!!!! This is in the kitchen area terrible respect for waiting customer!!! They are talking nothing about sales only personal

The older gentleman Mike helped us find exactly what we needed. He was awesome!!

Customer service is good, employees were nice when I was trying to find something. Overall experience was pretty good

Employees were so kind and helpful. Great service.

We always have a great time at Menards. The check out people, are great.

Found almost everything I needed and more. Huge selections and prices were comparable to standard department stores. Will definitely go there again!

Good products for very reasonable prices.

I got told I had to leave menards today or put my kids in a cart because they didn’t have masks on. That is ridiculous they are under 5 and not required to wear one. I will no longer be shopping here first you have to wear a mask and now I am also told what to do with my kids.

Well satisfied with his work!

My favorite place to shop, all year round. Great service and friendly team members. Excellent product selection, from building supplies to groceries. All this and great value for your money.

We had questions about remodeling our shower stall and the man that helped us was very helpful and didnt make us feel pressured to buy it right NOW!! Will definitely go back when we remodel!!

Save big $ at Menards. Always find what I need. And then sum.

Just same ole not good service when assistance was needed

Always love this store. Inventory is targeted to the handyman and do-it-yourselfer rather than the contractor, though the contractor cant go wrong here for small jobs either. Team members are always helpful and willing to give advice, or admit when they dont know and try to find someone who does.

I like menards because of there lighting section. They offer so many more in stock options.

Went in got what I needed and didnt die.. 5 stars would risk it again..

Had everything I needed, very fair prices and friendly staff. Used my rebates and left spending much less than I anticipated.

Typical visit. Hard to find items with no assistance and unfriendly cashiers.

Always have what I need and mostly easy to find

I see after more than two weeks of giving them the idea the having every person walk through a turn style gate isnt the best thought during a pandemic, its still up and everybody touching it coming in. You let me down Menards.Update: Took an order from big gov for them to figure it out. Doesnt help the argument that we can take care of ourselves when this was so easy to see.

We found the items we were looking to buy. However, as my 72 year old husband, with bad knees was wrestling with a large wooden bench box, a young employee ( male, black hair ) walked past us at least 3 times, looked straight at us, and never offered a bit of assistance. ☹️. Poor customer service.

They usually have what I need and are reasonably priced. The staff are generally helpful but nothing crazy.

I try to shop local, so I come here. The store is always super clean and well organized. Also, I feel like everything is in stock and there is a lot of choices. When it comes to customer service, it’s a hit or miss. When asking where things are at, the employees will help tell you where things are located. Every time I visit, I’m never greeted or am asked if I can be helped. Even at checkout, the cashier never talks to me, says hi, or asks if I found everything. The cashiers should be the friendliest people, but they’re always the quietest.

Great products. Good deals. 1st class home maintenance store.

Best Home Improvement store ever Enough Said

I think there might be a gas leak in the store. None of the staff knew anything. Printed a fence PDF off of their website and not a single one of the 5 people I talked to had a clue what to do with it. After finally manually explaining what I needed they explained they were sold out of everything.

Not good shut out half the wrong material 😠

This was my first visit to Menards. The department that I visited was clean and neat, plus it had a HUGE selection of items.

I was at Menards today and its gentleman that works there named David was on his way to go home and he stopped to help me what door locks. I am so grateful he did that it shows you their so kind and wonderful people out there in this world.

Between Menards and Lowes i have it covered

Big, well stocked, well staffed. Easy to get in and out quickly.

Anthony in kitchen cabinets was very nice and extremely helpful!

When i go there i get stuff for the house and groceries...great prices

Very good prices

Requiring a mask and charger you for a profit on the mask??? Its a fact the mask lower your air quality... definitely lost my business for a life time

Easy in and out. Social distancing and masks required.

Poor customer service, the last time Ill go there...

They make you walk through an unsanitary turn style.

Very clean and organized. The their are helpful and friendly. LOVE this menards!!!!

They could use more mobile carts two just anit enough.

At the beginning of the year I ordered a 400 lb safe from the Holland Menards store during their 11% sale. I brought it to my Grand Rapids home and brought it to my basement where I planned on keeping it for a long while. Once I removed it from the box it had a huge dent in it, fine things happen. I contacted the store and spoke with an associate who told me I needed to bring it back in to the store. I explained it was not a box of nails and he said there was nothing he could do but that he would have the manager give me a call. After not hearing anything from them I decided to go there. The manager told me he would exchange the merchandise and have the new safe delivered and take the damaged one. I thought that was less than fair since they said they couldn’t bring the safe back up my stairs so I would have to. The manager never told me that because of their damaged product mistake I wouldn’t be receiving my rebate.. so I pretty much paid for them to replace their damaged product. I will avoid this store at all costs in the future. About half of the things I buy their are broken, just want everyone to know what to expect when they go there. Thanks for reading.

Always has what Im looking for its a neat store always clean

The rent a guard in the entry does not feel welcoming, customer service is none existent and the checkout personnel looks disgusted to have to be in close proximity to shoppers. I understand that nobody wants COVID19, but a little courtesy and a smile, goes a long way.

Bought a 30 industrial fan today that was missing several parts and was scratched up when we took it out of the box and internal boxes werent sealed. At the store we had noticed that only the end tape of the outside box was intact, but had assumed the others were busted lose only because someone tried to pick up the box by the flap. Joke is on us. On further inspection after finding the parts missing and the scratches, we realized it had been re-taped! Obviously this was a returned item that wasnt inspected. Very disappointed in Menards. Every returned item should be thoroughly inspected before being put back on the shelf!

Nice place to shop

Great good prices nice people and normally they what your looking for me its every time

My wife loves it and I like it. They do have everything that we need for our home.

Very helpful staff, lots of inventory.

We love Menards and shop there often. However the cashier at checkout was so disinterested. Vvery unhappy he had to look up the price in a book . He didnt thank us for shopping at Menards. No eye contact, grumbling. A very unhappy guy.

Have great pricing and everything I needed ❤.

Its menards. Whats not to like?

Had some replacement windows for decent deal... wush they had more sizes in stock.

Worst customer service and will over charge you if they see you dont know what your talking about!!

Got everything I needed for my project in one place.

See Luke & Mitchell in the lumber yard, Mark & Alec in the store, & Store Managers, Whit Miller, Craig Johnson, & Jeff E. for exceptional customer service! 😁

Love the store nice people and good prices

Good stock on pressure treated lumber. Helpful staff!

I love Menards. You can hat just about anything there