I recently bought a Nissan Kicks from this establishment. Jeremy Oliver was my sales representative. He was extremely professional and knowledgeable. He showed me several cars- which I test drove. He didn’t try to push me into a sale but instead asked questions until we found the perfect car for me. The financing didn’t take long. It was an altogether great experience.

It was awesome! Bought my car there and the experience was amazing! Would highly recommend if you are interested in a car!Edit: Since I bought my car here I get all my services done here as well! The Vaden team is awesome! All my services are completed in a timely manner and we also bring my husbands car here because we love the service! Definitely recommend them!

Rented a car from April 29 to May 3rd. I was given an vehicle with a cracked window on the passenger side, due to I was getting ready for a 4hour travel to an event I didnt think of taken it back, but I did call and left a message cause I was unable to reach the rental agent that did the transaction. I will be More careful with rental for now on, returning the vehicle they want to say thats its my fault. 🤔😠 Im looking to rent a car for my next event in a few weeks, now I have to try some where else. I wanted to rent within my community but its not happening right now.. 😞😞

Great, professional, and knowledgable staff. Would recommend to anybody.

I just recently leased a new Frontier with one of the easiest transactions I have ever had. Texted with Gabrielle and William (sales manager) and was provided exact quotes by email with full disclosures. Arrived at dealership to find my new Frontier up front detailed and ready to go. Spent less than 35 minutes from arrival to driving off including signing all paperwork. William was extremely professional and proficient. Great store with a great staff. Best Nissan store within 100 miles !!

My interest was a jeep liberty and I informed them of that, however they waited until I drove out there to tell me its been sold. Pooler to Hinesville and back again is not a short drive, especially at these gas prices.

Worst experience i’ve ever had. called to make sure they honored my warranty, they claimed they didn’t and then did. after we settled that they do in fact honor it, i waited a month for my appointment. an hour later after dropping my car off, they’re refusing to honor my warranty because my warranty company doesn’t wanna dish out their ludicrous service fees

Great team. They did everything to make me feel comfortable and confident in my purchase.

Lady was nice but I do not think they did the tire rotation as our only odd ball tire was in the same place it was when we got there

Vaden of hinesville has been a nightmare from the start. We went in to buy a car and first off the car had never been inspected. The bumper was rusted out which we were fine with fixing. Then they had to keep the vehicle to fix the tire rot and said they’d give us updates which they never did a week later we called to find out the vehicle was still being worked on because the brakes were bad and the rotors were bad and that the car needed more work done. Then they called us almost two weeks later to tell us the amount we had given them was wrong and we were short. After we backed out of the deal the bank had called to inform us the check had been cashed and they needed the title for the vehicle which we never bought. This place has been nothing but sketchy and scammy. Be careful buying as they don’t inspect the vehicles before Selling them. We even watched one of their shop guys kick the tires of the vehicle we were going to buy and then shrug his shoulders and walk off like everything was fine.

Melissa was my service advisor and she was awesome! My visit was fast and they did a great job!

Always professional..Love Melissa N Jesse..

I’ve loved to work with this service department they made everything about my service special. It’s amazing when you can have a mishap and still be overwhelmed with how courteous the entire staff was. I will always do business with you guys

Pretty poor quality of service at this Nissan dealership. Lets start at the beginning of this scenario. Appointment was made based off their hybrid technician, I came in on Monday to get the vehicle looked over, they stated the tech was off for the week. Awesome, lets shoot for a day next week. Great time has been scheduled. My appointment arrives, I leave work early, drive there. Get to the desk and they are checking me in, youre here for your appointment? Yep, sorry the hybrid tech isnt here, he took the day off. I stated Oh, but I had scheduled this appointment a week ago. His answer sorry we didnt make it to calling you. GREAT Service. Scheduled another appointment well see how that goes. Didnt offer hey well cover this diagnostic for you since we obviously cant manage our people, now I have to waste time and money again to arrive and see what happens.

Just bought my first car here. They made it so easy.

Bought a truck back in late October was given a “free” One year warranty and now it is April and the truck is going into the shop for the THIRD time. Reached out to them back in December time frame was told I would get a call back to see if they would help with a trade in or what they will do and played phone tag then never heard back just seems kind of sketchy to be offered a free year warranty to help “ease” my mind when my husband was gone since it’s his truck and now it’s going in the shop yet again. Was told they do a thorough inspection before selling the vehicle but I strongly do not believe that was the case since on day two it was already in the shop I know that should’ve been a sign but my husband had fell in love with the truck and there was no convincing him otherwise. When asked for the inspection list back in December was told I would get a call back and guess what was basically left high and dry. After putting less than 1,000 miles on it since we bought it it should not be having these type of issues. My husband said his sales team was great but that definitely doesn’t matter when your truck is in and out of the shop. Definitely don’t like playing the blame game but the ball was dropped when buying this vehicle and it definitely was not on our end.

All I know is my car was working when I dropped it off and now its not working. All I needed was and oil change and tired rotation. When I left a bunch of sensor lights on the dashboard were on and the speedometer wasnt working. We tried to call back and bring it in, but were getting the run around as and being treated as if we caused the issue. We purchased the car from there and want to purchase more from them in the future, but if this is the type of service were gonna get, I dont think well go elsewhere.

I enjoyed Melissa, she was very friendly and accommodating

Great service tech was very helpful. Service was performed in a timely manner.

Went in just looking after making on appointment online from a trade quote for my car. Im not sure how you can say my hopes were for getting a new car were or how long I thought I was going to be sitting there. But its almost like they helped me pick out the perfect brand new car, after I told them exactly what I wanted. The gentleman brought one around for me to test drive. Everyone was so nice. They gave me a wonderful offer for my trade in, and it seemed like I was driving off the lot in no time in my brand new 2018 Rouge. I even ended up being there unit after closing time because my appointment was for a little later in the day and I was there for just a few hours. Which is understandable, but they told me to come back the next day so I could finish getting it detailed and a few other things finished up which they did without a problem. So if you want a great friendly car buying experience that wont take all day long. Go over there to Vaden. Im sure they will be happy to help you they were very good to me.

Yolanda was fantastic! She was friendly and knowledgeable, and allowed me to make my decision without pressure. James was a great deal of help with the financing. I couldnt be happier with my rate! Thank you!

I dropped my vehicle off at 1:22 pm and I waited 2:07 minutes for a basic oil change and tire rotation. I walked out after the service at 3:29 pm. I sit for so long I watched a movie, took and nap and they didn’t even provide me a blanket.

Worst customer service experience ever! The service advisor was very unconcerned and inconsistent. No follow up(said wrote the phone number down wrong) after messages left. Service manager never returned call request. Vehicle sat there for 2 weeks before a diagnostic was performed and over a week after that for repair to be completed. Awful!!

Jesse provided outstanding customer service. I went to the dealership for an oil change. Jesse greeted me promptly and politely. I waited in the dealership for a short time and then Jesse told me that I was ready to go. I will definitely contact Jesse when my vehicle is ready for the next oil change. Thank you, Jesse!

I had to change service pervider because, I requested diagnosis service ( told to schedule a week day at 1 pm August 26 person wasnt available and oil change ) they had my car for 3 half hours nothing done. 😑

I wasnt expecting to pay that much for repairs and upgraded after only having the car for almost four years but to my surprise, Melissa told me about the payment plan and that was awesome!

I highly recommend Vaden Nissan of Hinesville whether you are in the market for a new vehicle or service for your current ride. Melissa the service advisor is awesome. She is professional, knowledgeable and courteous. Shell answer all of your service questions!Also Chad, general sales manager, has been extremely helpful answering any questions w regards to blue book value, new and used car sales questions.Team Vaden in Hinesville rocks!!

I love the customer service that Vaden Nissan gives to its customers. The service they provide is excellent.

I came with the intention that I wasn’t gonna be able to trade Mya (my Altima) to get a new vehicle! The staff…. Ah man the Staff from Jeremy my sales guy down to Albert my finance manager they all did right by me!

Chad was amazing ! He mad the process so smooth and made every single fear I had disappear.

Very friendly. Quick and professio al service. Display a lot of teamwork in helping each other.

Rapid charger(level 3) for electric vehicle charging is still not working. The last time I checked was 1 year ago. Wasnt working then either.

Was a great car buying experience the dealership actually delivered on the promises they made. Bought a Sentra . Excellent gas saver

This place is a Joke! I had an appointment and they said they could not see me because they were backed up until the following week. Today I was told by the assistant manager/manager that they will not work on my car. I am aware Nissan Murano has 2 recalls but theyre trying to make it seem if they did a transmission fluid change that could ruin my transmission and that I should sign a waiver in case the transmission somehow gets destroyed!!! Vaden Nissan is the one who sold the car so how can you not be bothered by it!!!! Ridiculous customer service!!!

We had a great experience there today buying our car. Dillon took care of us and made everything easy. He was knowledgeable and patient all day. The person in charge of finance and paperwork was super friendly and kind. It was a great experience. Thank you so much for everything.

I was helped by a wonderful sales rep name Dillan. He knew everything about the two vehicles I was looking at and told me which had the better features. He answered all my questions and was very helpful. After viewing my other vehicle options I came back and he was quick to take care of me. Dillan is very knowledge and just has a positive personality.

Will Kinyua is an awesome salesperson, most likely the most attentive professional I have had the pleasure of doing business with. He sold me a camry and did not make assumptions about me based on my appearance. Every one of the folks I referred to him feel the same way. If you need a car or know someone looking you will be best served sending them to Will Kinyua.

Customer service was excellent. Very easy process. Didnt take long at all.

My experience with Vaden Nissan was superb. Mr. William as well as Mr. Albert were extremely helpful in helping me choose the best vehicle for the best price. They went above and beyond with explaining all the details of my vehicle, being very thorough with explaining my contract and assisting me with a great warranty that met my needs. I am so thankful for their patience, dedication, professionalism and customer service. they are truly heaven sent

Before I came to Vaden Nissan I called and let them know what I was interested in and all the requirements I had for a new vehicle . I went into Vaden just to look around and ask about the different options I had . Dillan greeted me and was magnificent at answering all the questions I had ! Before I knew it he and his boss picked out a car they thought suited me best based off of the vehicles I told them I was interested in . I fell in love, they knew exactly what they were doing and they were definitely patient and caring throughout the entire process ! Thank you so much for all the help & for sending me off the lot in a brand new Kicks ! 🤍

I dealt with this dealer back and forth for a week. Once I was ready to go to the dealer, I called an hour in advance to make sure the vehicle was still available. I was assured that the car was ready to be seen. I was also told that I could potentially drive the car off of the lot that same day as long as my car insurance was in place. So, I used an Uber to get to the dealership ($40). I was fine with paying this because I was told that I would be able to drive the car home. Once I arrived at the dealership, I was told that the car was being seen by the mechanic and it would not be ready for viewing until possibly the following Monday. I paid for another Uber ($43) to go straight back home because the other cars are overpriced. This dealership wasted my time by telling me that the car was ready for viewing while it was actually being insepcted. They also wasted my money that I spent on Uber plus the car insurance. They never even called me back when the car was ready like they promised.I would give them zero stars if I could.

Business sucks here with service department. Been trying to speak to someone for days and always can i have your contact number and will call you back shortly..nothing in return and this is ridiculous for real.

Jessie was very helpful and kept me up to date on the status of my car. I felt I was in good hands and he relieved my anxiety and gave me and my car the best service available.

David and his mentor im sorry I cant remember the name, where amazing. I told them my story about having to downgrade and the expansion of my family needing an SUV. They did not turn me away and told me we can definitely do something. I couldnt be happier with the 2020 Nissan Pathfinder they helped me get.

We were looking for an affordable used car for our college bound daughter. We didnt want something without a warranty, but we had a budget to consider. She saw a used Kicks and fell in love. Turns out it was a certified pre-owned, still under warranty. After talking to a friend of ours who works in finance, we found out the car was already marked under fair value. They understandably would not lower the price anymore, but gave us a 2 year maintenance agreement. She wont have to pay for oil changes for two years!!! We got a great deal and our daughter got the car she wanted. Our salesman Dillan was great! He worked hard to get us everything we asked for! Thank you for helping us put our daughter in a car she loves that gives us piece of mind.

While I really loved the courtesy of the staff, the wait time to run a diagnostic test and change the battery took way too long. I had just been there two days before for service and to return for this service.

Was told my blower motor was full of roaches. I decided to do the repair myself. Well there was no signs of roaches. Also the blower motor bearing was bad . Well then I found out they did not due a proper diagnosis because the resistor was completely shot and Well I had to replace that as well

Chad was extremely helpful with finding the perfect car for me.

I stopped by twice today to allow my wife to look for a new car. Both times I stopped and walked around the lot, nobody from the dealership even greeted my wife and I. I will not be returning to this dealership in the future!

This was the first time I have ever visited a dealership and not felt like I was dealing with a, pardon the pun, used car salesman. Dillan was very knowledgeable and professional through the whole process. He answered all of my questions and was so easy to work with. He showed me a few different options and really listened to me as a customer, rather than trying to push me into something I am not comfortable with, which has always been my experience at any other dealership in the past.A+ customer service, we will be back!

Bought a car here for my daughter going off to college. Needed something reliable and affordable. Mr. Will Kinyua assisted us in our car search. Very friendly, professional, and committed to showing us all the cars that were available in the area. Found the car we wanted, scheduled our next meeting to close the deal. The car was ready, the car closing (finance) took less than a hour. This car buying experience was exceptional. Outstanding customer service. Mr. Kinyua took care of our car buying needs giving us the best car buying experience. Will shop there again.

Outstanding customer service as usual, and the work performed was top shelf.

Jesse and Melissa are always the best. I appreciate how caring they are by making ever effort to let the customer know the status and not just feel we are waiting while maybe nothing is happening. Great team there. I do wish Vaden would update the building. Its so small for how Hinesville is growing.

Timely, proficient and awesome service…thank you.

I had a great experience here. Went in hoping to just look at what I could get and test drive some things to see what I like. Yolanda took care of me from the moment I walked through the door. Everyone was so friendly. Best car buying experience I’ve had. Would highly recommend going here for anyone in search of a great car and buying experience.

Dillan Bell was my salesperson fantastic guy great energy about things and bet knowledgeable loved my experience here

Got my requested service done and ordered my warranty part.

Great customer service. A wonderful buying experience!

Enjoyed my experience today with Mr. Dillan buying my first car. He was very helpful and friendly and also patient with me. Any question I had was able to be answered. THANK YOU VADEN NISSAN OF HINESVILLE 👍🏾👍🏾

First time financing a car and it went smoothly

I had the best experience at Vaden Nissan of Hinesville! I would highly recommend you ask for Mr. Chad Hinton who walked us every step of the way which resulted in finding the perfect vehicle to meet our needs. He’s there for us even after the vehicle purchase ensuring top notch customer service before, during, and after the sale. Go Team Vaden Nissan!

Wouldnt honor the online price. I made a reservation for the vehicle at the price I saw online. A rep called to confirm I was coming so I know they saw the reservation and the price and no one told me the online price was wrong. I drove 6 hrs for the car. When I got to the dealership after all test drives and credit pulls then they finally came and said oh the online was wrong and we cant sell for that price. If you cant sell for that price then dont list it for that and if it is a known computer glitch then take it down.

Set up appointment to buy a car, get there - car gone to auction.They couldnt even tell nobody, they just want to get you in, in hopes of making a sale...

I was concerned about my trade in vehicle and credit score going into the dealership. Jeremy, our sales rep, was very friendly and understanding of our financial situation and vehicle needs. He showed me vehicles that were in my price range and was very thorough about the whole car buying process. Very friendly and professional. He made sure we were always comfortable and was never pushy for a sale or decision. He was able to find a car that I could afford and that I liked. Although some issues arose that were out of his control, he and the Hinesville staff immediately stepped up to fix the problem. We appreciate everything Jeremy and the staff did to help make this the most pleasant and smooth process for car buying. I love my car and my car payments are affordable. I appreciate they valued my time and made me feel like a priority.

Girl on phone made it sound like I could not wait for my car while being repaired so I dragged my 83 yo father to town behind me only to find out I could have stayed!! Covid restrictions! They have tons of room to social distance!!

Great experience with salesperson. Great staff and communication

Chad Hinton is such an amazing gift to the dealership. My wife and I shopped several dealerships and chad earned our business. He is very knowledgeable and sincere. Great experience! Go Chad!

Great customer service

Very Helpful, Extremely Nice.. Very Understanding..

My salesman Chad Hinton was a great help. He really made the process painless. He was extremely knowledgeable of every vehicle and was able to get us a lower pay.ent on a newer vehicle. Thank u Chad

Its good fast work. I glad nissan good appointment tie and check up in car . Its done repairs.

I have free oil changes with the purchase of my vehicle. I’m from Valdosta, GA. My appt was at 1030, car was dropped off at 9:15. My car wasn’t done until after 2 pm. That is a long time to wait for an oil change.

Was easy to find a car, made sure to give me a good price. Dillon was great

My experience at Nissan of Hinesville was a great one…Special thanks to Chad Hinton, he made our car buying experience a joyful one. He is very professional and courteous and explained the whole process. We would recommend him to anyone looking for vehicle..

The representative was very nice friendly and helpful

Dillan was an amazing salesman he let me take the truck to visit family to show them, excellent customer service, I would highly recommend anyone to stop on by.

I went to see Mr. Chad Hinton a week ago and I must say that I was very pleased. He was not pushy, he was straight forward and to the point. He explained the process, answered questions Thoroughly and made sure that we were comfortable!!!! THANK YOU CHAD HINTON#NOBUYERSREMORSE

William took great care of my daughter when she bought her Altima. We had went to the Statesboro Nissan and didnt have a very friendly experience and couldnt get the advertised price. Will made it work no problem and now we know where to go when the time comes for our next Nissan.

Salesperson Chad Hinton of Vaden Nissan of Hinesville, provided us a pleasant vehicle purchasing experience. His professionalism, product knowledge, and excellent customer service, made our vehicle purchase a pleasure. When we need to purchase another quality vehicle for our family, we will definitely reach out to Chad Hinton, and all the friendly and courteous staff at Vaden Nissan of Hinesville!Jeff Gray of Yulee, Florida

I would highly recommend Vaden Nissan of Hinesville to all my family and friends. Chad Hinton was my sales rep and he was awesome! He understood all the specifics about what I wanted & helped me choose the best payment plan!!

I would say one thing about the sales people and that’s that they are fair and honest when it comes to pricing and will give you a good trade value despite the conditions that it’s in (5 stars). But the reason I’m giving it a two star for now is because when I noticed a mechanical problem with a vacuum leak in my 05 Volvo after a week of purchasing it, I made a appointment for a vacuum diagnostic test (or smoke test) to see where the vacuum leak is and fix it. The first answer I got was that they are booked (even though I made a appointment) and there second answer is that they won’t fix it because it’s a Volvo and they are not use to fixing it. I understand that it’s a Nissan dealership but if you’re gonna sell multiple makers with a bumper to bumper warranty then at least have mechanics that are confident and have knowledge on what to do on all car’s not just Nissan.

Job well done. Had a short wait.

Dillon Bell was awesome! He met my needs and wants and also had an amazing sense of humor. I will definitely refer others. Thank you Mr. Bell for all of your help!!!

I came by to look at a few cars and I met Mr. Hinton.... this guy made the process so smooth. He saw that I was extremely stressed out when I arrived and he was so much help in return!!! Thank you Mr. Hinton for everything. My brother will be coming to purchase his truck from you!!!

I had a great experience with Chad Hinton at Vaden Nissan of Hinesville. When I first visited, I had found a car online, but it was at another location. Chad said he could get the car from the other location if I believed that was the car I wanted. He did get the car for me, and I traded on that day for my 2017 Nissan Murano. My past experiences with car salesmen have not been anything to write about, but Chad was so helpful that I wanted to share. Plus, I just love my Murano.The dog in my avatar is my Foxxie, but my name is Terry Gilmour.

Dillan Bell is an excellent car salesman! He helped me find my beautiful Beetle! You should definitely go to him if you are looking to buy a car!

I want to give a 5 star review to Melissa in Service for putting up with me being as OCD annoying customer. She is knowledgeable, courteous and friendly. She is a great asset to your company

William Kinyua is great, always greets me with a smile. Made it easy to buy my car even though my husband was over seas. Knowledgeable and professional. the best

Nice..but nothing I wanted..

I just relocated to Hinesville and I must say that southern hospitality is beautiful in Savannah... My family and I came in for service and Chad Hinton was so helpful. Thanks Chad for everything!!! As well as the warm welcome to the south!!

The customer service I received was excellent. Melissa was the greatest. She listened to my needs and worked her magic. She is professional and has a terrific personality.

Our 2014 Nissan Altima had to have transmission work. The communication throughout the whole process was excellent!

Really took care of us! Even when it was wet and raining outside. They are very professional and very freindly! And i absolutley love my new car!! They took care of all my troubles and worked around alk the kinks! I would reccomend vaden nissan of hinesville or everyone i know! Thank yall so much for taking care of me and my wife!

Chad Hinton presented me with so many options at Vaden Nissan of Hinesville. He was very patient and informative with anything I asked and requested. He also helped me make the best decision based on my preference for a vehicle.

My experience was exceptional Jeremy Oliver was knowledgeable and friendly. I love my new purchase he knew everything about the car. He also helped me download the app to help me better understand my vehicle. He was so amazing that my aunt will now be purchasing with him as well. We were truly in great hands.

Worst rental car experience I ever had.

The customer service was great here. I will always use there rentals.

Quick and friendly service always. If they make a mistake they will quickly correct it. I enjoy coming to this dealership. Will is the bomb dot com!!!

Walked in the other day, a little nervous about buying a new car. I am looking for a newer Nissan Altima. I was approached by Chad Hinton who was very courteous and knowledgeable of the car itself! He made the stress of buying a new car almost fade away. The Blue Pearl Altima, hopefully will be a buy in the near future. Crossing my fingers!!!

William is so sweet and patient and always speaks and checks on me. Fantastic at his job, no one better. He listens and he remembers is customers.