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Safeway
2525 SE Tualatin Valley Hwy, Hillsboro, OR 97123, United States
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Safeway
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Ei
Review №1

This is a beautiful store with many selections. The best sub sandwiches around. Very helpful friendly staff as well.

Ba
Review №2

Went here to shop tonight, besides having almost zero of the sale items, the employee at the you scan was extremely unhelpful. There is often no service in the store, not only this one, he told us that to get the sale price, had to add it in the app. Told him, no service, told us to use our own, which we were. He couldnt be bothered to assist, other than to take the mispriced items off of our bill. Said he couldnt override the wrong price. We went to another location and the young lady there was very helpful. We have often had connectivity issues in the store. Dont see any reason to shop there anymore, we will at the one that treats you with respect.

Mi
Review №3

Safeway has always been a staple source since I was a child.. Its served the test of time and still survives today.. Good people, good service and always great product..

pf
Review №4

Twice Ive come here after work and just barely missed the ability to use self checkout, so I go to the only open register and twice I am greeted by the same guy. Hes really quiet and not very talkative nor does he really listen to what Im saying. This last time (just now.) He asks me if I want a bag and I tell him no thanks, Im fine. And yet Im still given a bag and charged for such. A bit frustrating. As well as on the way out, a lady comes in without a mask, using her coat to cover her face asking if they have any masks and the manager says theyre all out but its fine because they dont really care anyways like... wow nice to know they dont take safety seriously at all at this location. Just casually ignore a state mandate. Unattentive staff and uncaring management. Awful.

Mc
Review №5

I am a disabled vet, the VA sent me here to get a prescription filled. I was given a form to send the Pharmacy, which has the 6 simple steps needed to get the prescription filled, a PDF provided by the VA for pharmacists. The pharmacist seemed unable to follow these steps, repeatedly entered my name incorrectly (for some reason swapping my first and last name despite having my ID) and my birth date incorrectly when trying to get a prescription filled, resulting in me being force to choose between paying out of pocket, or leaving without any medicine and hoping that the pharmacy will figure it out and call me back. I ended up waiting over an hour due to these errors and then had to pay full price out of pocket, my only other option being to return home without any meds.I spoke to the VA, who informed me they have no idea why any of this happened at all, explaining to me that all employees are trained on how the VA works. Tri West tells me they have no idea how any of this happened, and that I needed to call Safeway to get it figured out.Calling the pharmacy is an exercise in frustration. Ive called in at least a dozen times today and its literally impossible to get a hold of anyone to fix this mess Safeway created. The phone no longer accepts any voice mails of any kind, and the phone rings for about 30 seconds before hanging up. Thank goodness I dont have a serious concern about the medicine, it would be impossible to actually get a pharmacist on the phone.While I was there waiting over an hour for the pharmacy to fix their own error, I decided to make a purchase. The cashier gave me the incorrect amount of cash back, thank goodness I noticed.I do not know if it would be possible to be less satisfied with the service at this Safeway, unless I was outright physically attacked by staff. Avoid this store, unless youre like me and the VA tells you that you essentially must go there to get a prescription filled.

za
Review №6

I am giving 5 stars because the Pharmacist I dealt with was amazing! Vicki Chandler took the time to educate me on the vaccine she gave to me, while working by herself with no help. I cant believe she can do everything alone and be that good. I hope they dont make Pharmacist work alone often. Thank you again Vicki youre the amazing!

Ni
Review №7

This is our families go to grocery store and we are very happy with this location. The pharmacy serves all of our normal needs very well but deserve praise for going above and beyond to find a chewable version of one of our medications. In addition, Ive had excellent experiences with sales staff. Once they searched and retrieved ice cream cones for my daughter. What makes it notable is this was during a remodel where the stock was trapped in the back room so the associate climbed over boxes to get waffle cones for a little kid. Thank you Good Sir! Another time I left a bag at the checkout and an associate ran out and got it to me before I drove off. It was my fault I left the bag behind so for a cashier to stop what they are doing and run a bag out to the parking lot to look for me was incredibly kind and appreciated. Its a standard Safeway in regards to what products it offers but staffing wise from the Pharmacy to the Sales Staff they are fantastic. I easily can recommend this location. An added bonus is there is a Dollar Tree and a Target in the same development so its one stop shopping in many ways.

Ja
Review №8

Its the main grocery store in Forest Grove, most of the staff is nice, polite and helpful. The rest, well go there and you decide. They have alright prices and a good selection. I love the delicacies and they have the best beef selection in the area.

Br
Review №9

This was by far the worst customer service experience at a grocery store. I had only a few items and I got in line at the first check stand by the self checkout with only one person a head of me. She was an older lady and when the cashier (Nicki) told her the total the lady gave her cash. We’ll she didn’t hear the Nicki and didn’t give enough cash and the Nicki, with a rude tone, reiterated the total and the lady pulled out more cash. She handed her her change with no thank you have a nice day as the lady walked away.Then I was up. As she started ringing up my groceries she said something and I didn’t hear her, she then repeated “this lane was not open and to pay attention to the light next time” as she pointed to the light as she was telling me that. The tone was as though I was a child, like it was to the lady ahead of me. I said I was sorry as I thought I had seen the light on. This could have been avoided by her simply telling me as I got in line “I’m sorry but this check stand is closed”, but that didn’t happen. Nice tone and sorry goes a long way. This doesn’t represent the customer service that I’m used to at this store and it’s very disappointing. You’re staff is usually some of the kindness and most friendly.

Ca
Review №10

Its always clean and friendly, the employees always remember me. I really have to say, they have the best meat in the state, its always fresh and wonderfulEven the lower cost meat is better than the most expensive cuts in other stores. Their produce is fresh and just lovely.

Pr
Review №11

Safeway is so wrong..I had a slip and fall their recently, which it was on camera, and their insurance company is not at all going to pay for my medical costs of getting a x-rays or anything .Just wanted to say that out loud because now, they finally placed a rubber mat in front of the Ice machine.I didnt mention that, I fell in front of the Ice machine which wasnt my fault because I laid there for about 15-20 minutes crying and in pain.Im in my 50s, and my bones are not like they were when I was younger.But, this happened in April of this year.And Im still having back problems and wrist pain due to my fall...Other than that, Safeway needs to do something about their rotting meat smell 😤.

Ch
Review №12

Adding to this original review...Our drive up and go was completely wrong once again. We received the wrong beer. How is a sour the same as a stout. This is just plain ridiculous. How do you not have cilantro? Look in the organic section or prepackaged section. Your courtesy clerks arent even trying.Produce needs some serious help. Growing up I always thought of Safeway as a high end grocery story but the location at Sunset esplanade needs a face-lift and likely an overhaul on management. There is a lack of drive to make this place excellent. Its mediocre at best.

Ch
Review №13

Its an older store, so its smaller. The selection could be better. On the whole, its alright.

Li
Review №14

Im from out of town so didnt know the layout of this store. Employees were available to help me locate the products I needed.

Be
Review №15

I use to be motivated by gas saving rewards. Now that my bottle returns pay my gas at Fred Meyers I earn 20% more using a Fred Meyer gift certificate at the Fred Meyer pump. Fred Meyer grocery prices are higher a lot of times is the drawback.

An
Review №16

Always a safe place in my experience. Friendly, but sharp.

Na
Review №17

Deli counter staff very helpful when I wanted to get fork for my meal.

T
Review №18

Check was extremely helpful for we are new to the area and the layout of there store in Hillsboro.Thank you!

Ca
Review №19

While I enjoy the convenience of this neighborhood grocery store as a resident of Forest Grove, the store is dark (lights need to be replaced as they are dull or burnt out inside store)and overall not inviting and has not been updated or spruced up in ages. The prices are very high unless items are on sale. Flower section and bakery are my favorites- beer selection is not great- not a lot of choices or variety- Michelin Ultra Prickly Pear is every where but this Safeway. In addition, the store never looks or smells clean.

st
Review №20

Fresh produce, great selection of bakery items, always have tons of deals

ಠಿ
Review №21

Everythings over priced I bought hot Cheetos and a monster it was 7 dollars everything is over priced in life I hate it

He
Review №22

I come here to remember the old days when Id enjoy the freshness and satisfactory state of sanitization found in their restrooms. Its comforting to know that theyre still in that same condition, ripe for those mornings when I have a big log stopping up my butt and I need to let loose with the rectal mud

An
Review №23

Great prices an friendly service

To
Review №24

Very rude, got followed around like i was a thief... And got asked by a staff member if i had money to pay for the items in my cart... Im livid... Will never go back here again... Unprofessional

Vi
Review №25

Good place to shop recommend a visit if in the area . Also best to have a membership card as some of the prices on goods very if youre a member. Only down side is when checking out half the time not enough registers open almost 15 to 20min wait skip if your in a hurry..

Jo
Review №26

Asked a girl to nicely re-wrap a few bouquets for mother’s day (which i was charged for), and they literally just cut a few pieces of plastic and basically crumbled it around the flowers and stapled them together. So disappointed and embarrassed to even give it to the people i bought it for.Horrible horrible experience.

An
Review №27

Havent been in a store for a week or more. Was nice to come in and shop.

Da
Review №28

Management encouraging customers to come in the building and shop without wearing a mask is absolutely disgusting.

Th
Review №29

Stores pretty clean and stocked well. Staff is pretty friendly.

Ga
Review №30

Enjoy coming here and also like that I can pay my bills here as well

Ah
Review №31

There was very little organic produce; even I did not get eggs and bananas!

Mo
Review №32

Poor management and customer service!Dontvwaste your time going to this Safeway when there are 2 better ones close by and either end of tv highway.

Tr
Review №33

I alwayz shop here to get things i cand find at other stores

Ya
Review №34

Nothing special just another mega chain grocery store.

Ch
Review №35

I have a love/hate relationship with Safeway. They have things we like to shop for, but the customer check out is very slow. Recently they put in self-checkout and is much better. However, I typically buy only a few items at a time from this store.

De
Review №36

Great store. I was glad they werent super busy before ice/snow days! Found everything I wanted fast!

Ci
Review №37

Safeway & Albertsons have joined together, to share great savings in both stores . Recently needed last minute cake decorated and Sophia came to the rescue ! Bravo Sophia in Hillsboro Safeway Bakery !

Pa
Review №38

I am very happy with the customer service I have received at this Safeway!!!! Its too bad they dont let these people train new employees on how to give top of line customer service.

Pe
Review №39

Customer service person that they had was so much more wonderful then the person who is doing it a couple of months back. Im so glad they hired a new person for the job

Su
Review №40

Quite pricey for many products that other stores have. Great for quick, small trips or visits to the deli. Familiar, sociable employees.

Br
Review №41

Neat, clean and well stocked. Friendly clerks. Ive shopped here for years and never seen it looking so good.

Ka
Review №42

Very clean and always stocked!

Je
Review №43

Due to the heat, they were almost completely out of water and juice boxes.

Bi
Review №44

Just another option for lunch is the deli.

Na
Review №45

Always super nice staff who all deserve raises, more hours and the best health insurance working so hard during the Covid19 Pandemic. My community grocery store is always here for me. Late at night the clerks will carry out your groceries for FREE and make sure you get safely into your car. Albertsons staff are generous, friendly, amazing.

Ro
Review №46

Got to love this store has hardly any customers

Sa
Review №47

Great curb side pick up. Very friendly staff and quick delivery to car.

Se
Review №48

This location is smaller than most. But other than that, its a nice one

Je
Review №49

Always a joy shopping at safeway! Always friendly, clean store, lots of products to choose from

Na
Review №50

Had what we needed and then more! 😁

je
Review №51

Liked the pharmacy although very disappointed in curbside service. The grocery part gets one star for cheating and scamming.

Ra
Review №52

Not far from here, most of the vegetables and dairy always fresh good service

Ro
Review №53

I prefer raw meat being bagged with other raw meat, and not items that will never be cooked. This is especially important because Safeway meat is so juicy. I would prefer to bag items myself, but that is not the way here.

Da
Review №54

Great establishment really great employees they did a good job help serve me just perfect

Ch
Review №55

Awesome and friendly as always

Ra
Review №56

Basic as it gets its a grocery store with lots of items for fill your fridge and pantry, with a club card and extra savings all around great deals and giveaways often, that do have rewards for playing and being patient.

ke
Review №57

Always an awesome place to shop.

la
Review №58

The price marked on the item in the aisle is not the price they charge you. Watch your back. They are scammers.

Ni
Review №59

They got a great deli.

TI
Review №60

I only had 2 grocery items so I went to customer service to buy them and it went so fast! No lines, no wait! Highly recommend this way. 😁

Ri
Review №61

Best grocer around. Always stocked. Very friendly staff.

Ga
Review №62

This isnt a huge, fairly new Safeway store, but its a pretty good one. Ill bet a new bigger store somewhere in Hillsboro is in the works.

Vi
Review №63

Love the self check out.

Li
Review №64

We can usually find what need here. Plus its close to our home. Like all the stores in the Sunset Esplanade.

Wy
Review №65

What a beautiful store

Bi
Review №66

They have finally hired some new people who seem to care about their customers. The prices now seem to ring up right at the register most of the time, where they never did before. The isles are nice and clean and they have a good selection as well. When I see David working, he is always polite and helpful which is a nice change too. If I cant find something, he will go find it for me, and he always seems to have a smile on his face. Its nice to see some new workers there that seem to be more happy than before. Thank you David for your help every week. I dont dread stopping in there every week now on my way home...It is finally a pleasant a place top shop...

Da
Review №67

The getting into the shopping center was easy getting out took forever. In the store only 2 checkers and long wait to get out of there

Hu
Review №68

Clean. Helpful employees.

Ki
Review №69

*remains the filthiest Safeway Ive visited. Is it really so unreasonable to occasionally remove the racks and clean? It makes me wonder what else lurks in this store based on the visable lack of cleaning.Descent selection of food but this location always smells awful indicating less than stellar cleaning practices around meat/seafood and dairy where the smell is the worst. It really shouldnt be that difficult to mop properly to reduce the smell

Ho
Review №70

Always pretty busy but cashiers work quick!

Pe
Review №71

Well stocked grocery store. Sanitized shopping carts are kept at the West entrance.

Ad
Review №72

Great experience, I just wish they would add self check-out like all the other Safeways! 👍 Also people are not reading the arrows directions on the aisle floor for social distancing at all. Please be careful!

St
Review №73

Good stocking. Butchers are very helpful.

Br
Review №74

Had what we were looking for. Fried chicken was at a low level (not enough for a whole chicken) and was a little old. Store overhead signage could be better. Store checkout missed one item so they had to check us out a second time.

Zc
Review №75

The people that work here were very pleasant they were nice

Ev
Review №76

Understaffed and barely running

Mi
Review №77

Its a Safeway, what do you expect? You dont need me to tell you about prices and product. I only wish they had more checkers for the lines

Te
Review №78

This Safeway without a doubt has the most unfriendly employees of any grocery store in townOver the years I have literally spent thousands of dollars there. It’s close, about a mile, so it’s convenient to me.I should be recognized and acknowledged but never am. Maybe it’s me. I go to New Seasons and Winco as an alternative and there staff is awesome. Even though they don’t see me as often my shopping experience is so much better.I almost always “round up” or donate and have even on two separate occasions paid for someone else’s groceries when I could see they couldn’t and/or didn’t have enough money.I don’t expect accolades and I don’t think the people even knew I paid.I’m not leaving my name because it’s not about that..I would just like a smile and a friendly hello

Ke
Review №79

Good grocery store for fruits however nothing we can grow at home should be this expensive. #LIVEALYSIS

Pa
Review №80

Decent pricing, good customer service

Mi
Review №81

As opposed to other stores,Safeway always has baked daily cookies

er
Review №82

The staff was very nice, attentive and made us feel welcome.

Da
Review №83

I like shopping at Safeway in Tucson and now in Hillsboro.

Je
Review №84

The courtesy clerk was very helpful and great attitude.

Ho
Review №85

Clean and following Covid safety guidelines

Mi
Review №86

Its a Safeway. This is a nicer one though.

Ja
Review №87

Poor selection of meat,and the bathrooms stink really bad wont go there again

J
Review №88

Always very nice staff at this Safeway. Store is clean and tidy

Ch
Review №89

Just a bad Safeway. Ever heard of self checkouts? This Safeway sure hasnt. There have also been many times that I got home and checked the receipt to find out they charged too much (did not honor sale, charged for two instead of one item, etc.). If you go here make sure to check ALL of the expiration dates, MANY times I have found items past the expiration date. I avoid this Safeway now.

Ro
Review №90

Shopped for groceries and they have self check out now.

Ma
Review №91

Nice assortment of cold drinks near check out

Ma
Review №92

This Safeway is small but has everything you need.

Ma
Review №93

Nice environment but not nice enough to justify the 20+% higher than WinCo prices.

Di
Review №94

I enjoy this Safeway location. It tends to have great deals. It is well maintained and in all honesty there is some eye candy lol.

Bo
Review №95

Well stocked shelfs,variety of groceries,and friendly people

Ma
Review №96

My favorite grocery store. Go to others occasionally, but enjoy Safeway the best. Layout of store is easy to find things as also, of course, have gotten used to where things are. Convenient location as mentioned in another survey.

Us
Review №97

Worse service ever! I saw the lady smiling and laughing with two customers while I was shopping. When I got there I wasn’t greeted or thanked.

Mi
Review №98

I really appreciate this store. Great customer service!Back in June I lost $127 in the store, someone turned it in. Where else does that happen?

Di
Review №99

Well stocked, friendly, not too crowded

Me
Review №100

Ive gotten on a couple separate occasions some expired food from here and didnt realize it until it was too late. Make sure to check expiration dates when shopping here.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:2525 SE Tualatin Valley Hwy, Hillsboro, OR 97123, United States
  • Site:https://local.safeway.com/safeway/or/hillsboro/2525-se-tualatin-valley-hwy.html?utm_source=G&utm_medium=Maps&utm_campaign=G+Places
  • Phone:+1 503-681-0256
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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