Great local place to get drinks! The service is always great and the selection is good for a neighborhood store.
Good selection and reasonable prices, what more can you ask for in a neighborhood liquor store! Oh yeah. Friendly and helpful staff!
Great small liquor store always had what Im looking for. The beer has fresher dates then the bigger stores as well which is nice
Can’t say enough great things about this business! I called ahead in a panic and they put bottles of wine in the freezer for me so they would be cold when I got there. They are so helpful and nice in there!!!
Staff is always super helpful and nice. Great selection
Bacchus is the best package store in Highlands Ranch, IMO. Theres another store, which I shall not name, that had the absolute WORST customer service I have experienced in quieter some time. Bacchus, on the other hand, had a great selection, friendly staff and very reasonable prices for the area. Anytime I visit my mom and need some relief, Bacchus has my back!
Good selection for a strip mall location.
Its pricey for like a half pint of even Seagrams jam is like $12 or something so of course I didnt get the tequila which was $16 but it was convenient since I was at work
Helpful staff. Well stocked. A nice local liquor store!
Theyre always curious and willing to go out of their way to help you!Expect to Mask up if you want to shop! I agree 100%!
Great liquor store! Frendly staff and have a large variety of products you can choose from!
Good local liquor store. Good selection and friendly staff.
The wine selection and prices here are unmatched in the highlands ranch area.
Rude, Rude, Rude!!! They should be ashamed to have a man work there who is so rude and tries to intimidate a woman because he’s a lot bigger and taller than her. Disgraceful behavior. The cashiers there have no CS skills at all. On top of that, they’re way more expensive than any other liquor store in the area. Highly discourage from patronizing this establishment.
Great selection.
Great selection with prices you can’t beat! Very friendly & helpful staff always there to assist you & offer suggestions. Love supporting small businesses that take pride in what they do.
First time in, & I’ll be back. Won’t go to another liquor store in a 10 mile radius.Super, suuuper COVID friendly. Clean. Everyone has to use hand sanitizer prior to entering. Only 5 people in entire store at one time.Amanda was so helpful & it was a breeze shopping. Former bartender, she knows what she’s talking about. I was trying to make old fashions for my husband for his birthday, however I am not a liquor drinker. She walked me through the entire process. At the end, she told me I needed sugar cubes. She even knew exactly what aisle to find them in the next-door grocery store.Phenomenal, friendly & fast service. Couldn’t be happier. Great sale prices too.
Just stopped in yesterday the cashier was very polite and patient he was very quick and got every one out quickly to keep up with the people waiting, and very appreciative of the 5 person at a time rule to keep the store spaced.
Excellent prices and sales and selection. Full walk-in chilled wine room.Only 5 customers allowed in the store right now at a time with COVID though. So please be courteous and glance over at the door periodically and check if there is a line. And hurry it up if theres a few people waiting.I didnt see any soda for mixers though.So stock up your coke at safeway next door if youre craving a whiskey and coke. Highly recommended overall.
This is my first visit to Bacchus Wine & Spirits and I have to say it was a good one. The selection was quite good and their prices were very good but what impressed me most was the staff. I was greeted when I entered and within about 60 seconds I was asked if I needed help finding anything. I am visiting Denver this weekend but if I lived here I would make sure that I would stop at this establishment frequently.
Excellent selection and incredible service. The owner personally helped me find the perfect bottle of wine for my sister-in-law’s baby shower. I look forward to returning and helping this family store thrive!
Good selections of 🍻, wine is well stocked and all the usual spirits. They even have some good cigars. Friendly service.
Great selection and great staff
This is one of my favorite places. Partially because its close to me but more importantly because of the selection and staff. They are very helpful and always eager to answer my questions. They have a great selection overall and if there is someone you want that i not on hand then dont be afraid to speak with them. Most times they can get you what you need.
So many options to suit every occasion and every taste. Always in stock. Very clean space,well kept and maintained,along with friendly staff.
Bacchus always has the best prices in town. They have a fantastic selection of beer and wine to choose from and I am always met with a friendly greeting by the employees. This place is my go to spot in the neighborhood.
Fantastic selection but all the good stuff is marked up 20-400% Yes 400%. I cant support price gouging nor paying 20% more than any other shop in town. Wish it wasnt so.
Price gauging. Charging $189 for Weller 12?? Msrp is around $30. Insane.
The staff was friendly BUT they apparently mop with straight bleach... Dont go in if they have mopped, whatever youre wearing WILL get destroyed. I wore my only pair of work pants in there, nice black pants that immediately were bleached upon walking on their floors. If you take the risk and shop here, be prepared to buy new clothes after. Luckily my shoes were rubber and werent ruined, but I cant speak for everyone else that was in there last night.
For the past 10 years, I have been shopping here when visiting the Denver. This is one of my top 3 liquor/wine stores in the area. They have a fun to browse selection of international & domestic wines, beers, and liquor. The staff is always efficiently responsive to questions and quick to open the 2nd register if a check-out line develops. BTW - they also have a high end wine section for those looking for something extraordinary.
I shopped here on occasion as a matter of convenience the workers are always unfriendly and a few times just plain rude or snooty
Great selection and insanely helpful, kind, welcoming and knowledgeable staff! Love this place!
Great selection of booze, more limited on beers compared to other liquor stores. Had a local brewery in on Friday letting people sample. Friendly staff
Employees are pretty sad about there jobs and pretty rude most of the time. The only pleasant experience I ever have here is with the older guy. It seems like the rest of the employees are more worried about finishing their personal conversations then the customers in the store....
Always find exactly what I am looking for here, plus super nice and helpful staff!
Best liquor store in the area. Prices cant be beat, the store is gorgeous and the staff is very helpful. I wont shop anywhere else
Over charged me and took 15 minutes to figure out how to give me a refund.
Great prices, huge selection and the staff is always friendly and helpful!
Always nice. dont believe what these other people say I guess they expect amazing response when they walk in like on a tv show. Its a small store so its easy to find whatever youre looking for. If you have any questions they will answer it. Also its law to id everyone in the store every single time so expect to be id since they can lose their license for it.
This place is hits everything I want. A great wide variety of beer and wine, helpful and friendly staff, along with exceptional discounts. I dont live nearby but I come for the quality!
LOVE the customer service here!
Staff was super friendly and helpful, they went out of their way to help me find what I needed and made suggestions to different options when they didnt have what I wanted (that turned out to be delicious and worth trying!)
This institution does NOT provide a military discount despite advertising one. Purchased wine and beer today.....no military discount received, BUT, the clerk told my wife we had received one when we inquired as to whether or not the military discount received while still at counter paying. Got home, noted no discount. I actually showed him my ID card (30 year military) so he knew....I would think twice about going here......didnt honor their military discount pledge AND were not honest about it when we inquired......steer clear vets! Very sad indeed.....so much for that american flag flying in their window!
I come here only because its close but will go else where if possible. The place has awful customer service. I barley even get a hey when I check out I say have a good day when I leave and they dont say anything every one here is like this why? I have noticed that middle aged folk get better service but why? They all have seen me in there yet continue to I.d. me every time where as the store Id rather go to knows me and never checks my I.D. Ive been coming here for 2 years same people every time come on! In the end its a beer store and they always stocked so go there.
Convenient location with a great selection and very friendly and helpful staff! Im not sure why the reviews are so poor, but I will definitely be coming back.
Most of the people working here have zero desire to provide any sort of customer service. You will be typically treated as an inconvenience when it comes time to check out. Imagine you were homeless and filthy, and then walked into an extremely high end hotel in Manhattan and approached the front desk. If you can imagine the look the hotel staff would give you, thats exactly the look these people will give you (if they even look at you at all) when you exchange your hard earned money for their goods. But theyre close, and often open as long as the sun is out, so there is that.
I love this place the staff is knowledgeable and helpful
Bought a case of crown and when I paid for it the guy at the register made a big deal about me taking a case off the floor. I guess I’ll spend my money elsewhere. Didn’t know they didn’t want my money nor didn’t know they weren’t there to sell alcohol
Worst experience ever. I was a regular customer to this store even though the customer service was awful as it was very near to my place. One of the guys (i think he is a new guy. I never saw him before) today was looking at me weirdly and asked me if i was the person who was stealing beer from the store couple of days back and was saying that he saw me doing that and told that he would shoot the people doing that. I politely told him that he might be confused and that isnt me. He did not even say sorry. This is not the way you deal with your customer. I would never ever again go to this store.
Pretty good selection. Huge line on Christmas Eve 😂 but went pretty fast.
Where do you find your employees? They are perhaps the rudest people I have ever encountered. I used to go out of my way (and I drink wine weekly) to find your store---moving forward I will go out of my way to avoid it.
I have been shopping at this liquor store for years and they have aalways been wonderful. Very helpful and always take my purchases out to the car for me. I buy pretty much all my wine here.
I always find good wine selections and local craft beers.
I shop here because not only are they conveniently located, but they have better prices on most everything I buy when compared to other stores AND when I need help, they go out of their way to help me. Example: I was looking for some very specific flavors of vodka shooters and a couple of employees came and helped me find enough of them, by sorting though ALL of the shooters they had!I really don’t get all the reviews saying they are rude, over priced and lack customer service. I have never been treated poorly by ANYONE in the store, even when I came in RIGHT before they closed (I’m talking within 3minutes of closing time!)
Great selection for a quick stop. While they dont have every microbrew ever, they do have an impressive scotch selection. I dont know what the customer service complaints are about - everyone here has been cordial to me in the past. And to the comment about not being served because you didnt have your ID - too bad - they were too lenient in the past and got busted for it.
Wish it had a larger selection. Reasonable prices.
Little small, just wished they had better sectioning of the wines
Great selection. Clean well laid-out store. Friendly people! : )
I only give this store a one star because I can not rate it any lower. this store has the worst customer service I have ever encountered. I live right up the street; however will drive five miles out of my way to shop somewhere else.
Great wine selection. If you cant find what youre looking for elsewhere - BWS probably has it.
They didnt carry Game of Thrones wine or beer or whiskey. Triple whammy. Whomp whomp.
Its close to me, and I can normally get in and out fast.
I go here mostly because it has a larger selection than most of the smaller liquor stores in my neighborhood. If you drive for there a way you can get better prices but Im lazy.
This store has the worst customer service period. They are never helpful or friendly and after this morning I will never set foot in that store again. I walked in at about 12:30 pm and the conversation between a clerk and the customer, who evidently he knew, was Hell buy it, F^%$ing right I am. This was at check out with other customers at the desk and another clerk, with a beard, standing there. This was not in a conversational voice either, it was at the top of their lungs. Unbelievable. There are too many good places to spend my money at where the clerks are friendly and this place isnt it.
Im editing my review down to a 3 star. They have a very nice and clean store, great selection and good prices but some of thier evening staff have no clue what customer service is, rude actually. Others there are ok. Why let your people scare of customers? Reality is there a tons of liquor stores to chose from and the rudeness is ecouraging me to look elsewhere.
Have all I need, super nice staff
They habe everything I habe ever looked for. From whiskey, to gin, to wine, to beer! You never leave disappointed.
Just worked with Keegan - he is awesome! The selection at Bacchus is great, and Keegan really listened to what I needed and picked the perfect selection for me.
Some of the rudest people work here, they dont do anything outrageous, but its a subtle douchebagery that gets me. Every time I go there I cringe, its a closest store and the location is convinient, but I will make an effort to go to a different store from now on . Every one I know who shops here has the same opinion. Im pretty sure the owners run the registers so this complaint is a waste of time, but maybe if more people complain they will change their attitude just a little bit, it does not take much to be nice.
On August 2, 2012, I went to this liquor store. It was 9:05PM I didnt know the store was closing. A male came up to me clapped his hands at me and rudely said, Lets go were closed. Needless to say, I did not purchase anything for this store and WILL NOT ever be back. A simple, Ms, were closed would have been sufficient. Very poor customer service!!!
Good, clean store, friendly American staff
This is the best liquor store in Highlands Ranch. It has the best selection of craft beers.
Huge selection of beer, wine and liquor. Very nice clean store, friendly helpful staff
Too bad youre the only liquor store in this area customer service is not great at all. Theyd rather mess around Chit Chat and not be helping. good luck
Great selection & prices! Friendly staff!
Best liquor store Ive ever been to! Had a hard day, and they sold me liquor for less than market price. Thanks Bacchus!!!
Its a wee bit expensive, yet they have a good selection. The staff is nice.
So so good omg
Pretty good selection with average prices
Good variety and customer service for a quick visit when needed.
This place is amazing! Great services, great variety and very good quality!!! Top on my list !!!5 stars !!!
Great local liquor store
Own and managed by some wonderful people, great prices, and fast service.
Great Customer Service.
One of the employees we dealt with here was incredibly rude. He refused to serve the person I was with because he wanted to see my id and wasnt pleasant about it. I was on a trip and wasnt intending to buy alcohol so I didnt have it on me. He still refused to serve my friend and we had to leave.
Great selection and a local favorite.
Great prices and friendly people.
Nice selection of wines.
Very friendly people and great selection
Very overpriced and staff is unfriendly, if not judgmental. Do yourself a favor and take the 5 minute drive elsewhere.
Great selection and helpful staff!
Just went in there on a weds night and it was a terrible experience. Older guy with glasses was my cashier. I wouldn’t ever go again
This liquor store has anything you can think of.
Always excellent!
Like the selection and service at this liquor store.
Always helpful, amazing selection of beer and wine.
Great selection of merchandise
Plenty to choose from!
Awesome as always