Great customer service so Ill be back tomorrow

Luis always helpful and knows what hes talking about

I visited this store recently to get some new wiper blades. The employee (Kareem) was very helpful in selecting the correct product and installed them for me. I was in and out of the store in less than 10 minutes. I have had several positive experiences with the store/employees.

Usually I experience excellent service at this AutoZone. Everyone is usually very friendly and helpful. Today I went in to buy bulbs for my blinker and brake light. I asked the employee if he could help me figure out if my brake light was out to begin with. He responded with “whachu mean?” He also stated that the fast blinking turn signal was wiring and not the bulb. I explained that in my experience that usually indicated that the bulb was about to burn out and I would like to go ahead and change it. He found the items. I paid for them. I then asked if he could help me in changing them. He replied with “we don’t do that.” Since when? Last time I was here (a couple of months ago) an employee changed a light IN THE RAIN for me, even after I said it really wasn’t necessary. Every employee has always been willing to assist me. Has some policy changed? There’s no new sign up stating a new policy. I think this employee was rude and lazy. I won’t be back.

Service was good and they got me everything I needed

Came to get a diagnosis on my 2015 Kia Forte per the signal lights assuming an issue. Everything checked out fine, except for my bad battery. Thankfully Kareem pointed me in the right direction for several battery options, from least expensive to most also explaining in detail the difference between each. I didn’t feel any pressure in making my decision nor with how long it took me too! He was patient, didn’t try to sell me anything I didn’t need. Ask for Kareem on your next visit!!

Excellent customer service!! Thanks Georgette and Max!! Fast and friendly!

Andrew helped my son out by performing a diagnostic test on a check engine light

Thanks to AutoZone on N. Main St., again! Omarr helped find the battery I needed and recommended that the only one they had might be a high price. I took some time to look around and found nothing better so I went back in to purchase the one they had. Many thanks to him and Kareem for removing the old battery and replacing with the new one quickly. Always great service from this store!

Helpful and friendly staff.

Excellent staff and serviceAndrew helped me with oil questions and how tos I highly recommend this AutoZone

Guy was exceptionally helpful and kind. Tested & replaced battery for me. Wow...wish every retail worker would be a pleasant and giving as he is. THANKS! Auto Zone has always taken care of me.

Very helpful, courteous, and willing to assist with installation that I had some challenges figuring out with windshield wipers lol Made it look easy

If youre looking for car or truck parts, AutoZone has what you need! Fluid changes and easy DIY repairs. Look no further because the rewards program outweighs the benefits!! Always knowledgeable and helpful sales personnel ready to serve all of your needs. If youre stuck, get in the zone.

Kareem and Nautica... literally one of the best customer service experiences ever. Walked in looking for some replacement windshield wipers and left with a lesson in how to change them myself. Kareem got me covered right as I walked in the door “How can I help you today?” And then asked all the right questions and even helped me figure out what model my car was. He explained the difference between the different price tiers and helped me pick the right one for me. Then my guy Nautica came outside and showed me how to detach the old wiper and install the new one and then walked me through changing the other one. The professionalism, communication skills and customer service was above and beyond what I expected coming in. Will definitely come back if I ever have any auto projects in the future!

The best experience I have ever had at any auto shop.Before even entering the store Kareem and Nautica were holding the door and asking how they can help my fiancé and I.The service and help given from them both was that of owner status and should be recognized. Thank you for the great experience, I will be back for any auto needs from our experience tonight.

This deserves a 10 star review! I have had a pretty rough day with car trouble. I was finally able to get my van started and came to Autozone to have them test the battery. I was assisted by Mark at the store. He was incredibly patient, he went above and beyond, and discovered the issue right away. My van is running smooth but I was super impressed with how easy Mark made the whole situation. We need more “Mark’s” in customer service.

Updated went back in to get help on a part & Georgette was the greatest helper I had in years. I appreciate her to the fullest. Good help hard to find but when I get it I must share my experience. Also Kareem was Really nice, knowledgeable had good customer service skills, very helpful. I like to give my money to this type of business.

That brother was very cool and kind...

Fantastic service and quality products. The staff here really know what they are doing.

Amazing customer service really helpful all deserve raises

Very nice people had to go back because the wrong breaks were in the right box box they fixed it without any problems

I use to work at Auto Zone years ago but it all comes back to me the minute i walk in... The staff is always very helpful and they go above and beyond to help out...

Good service and knowledgeable staff

My Moms car had been hesitating startingfor a week or so, well on Monday morning I had to call AAA for a jump, and to then a few hours later had to get another jump. I called AutoZone to ask about the battery I purchased a few years ago, to see if it was still under warranty. And it wasnt. I got a jump from my neighbor went to AutoZone on N. Main Street in High Point, NC, I received awesome service from Steve E.,he was friendly, courteous and made Us feel like we were the only customers that counted. He made my 83y/o mom feel at ease about spending her $$$ and NOT feeling pressured. He Installed the battery He thanked us for being a customer we thanked him for his great customer service when we were on our way.One Very Satisfied Customer

Let me tell you how amazing my experience was with the staff at this location. I came in Friday morning, 03/08/2019, in a frazzled panic because my car had broken down due to a dead battery and both windshield wipers had given up on me. There were snow flurries outside and i was (very) late for work..obviously not a great start to the weekend, but William came forward and asked how he could help me. I needed the battery tested and sure enough, I needed a new battery. Not only did this awesome guy do his job by selling the battery, he also put it in the car for me, because i had NO idea what to do. He educated me along the way and even helped me put on new wiper blades....IN THE SNOW... It completely changed my day knowing that someone who couldve just let me figure it out somewhere else, instead took the time to help me out. I was so impressed that i just had to jump on and write a review. This guy deserves a promotion...a raise..BOTH..just keep him on staff, because he is clearly an asset to the company! If you need a good parts store.Check out this Auto Zone on north main. The staff is courteous and knowledgeable...they are friendly and trustworthy and genuinely just want to help folks out! I will be recommending this location going forward!

The staff at this location are wonderful! So helpful and knowledgeable. They were very quick in helping me with a battery issue I was having with my car to get the problem resolved. I will be coming back to this location!

Great service. Stopped by for a battery replacement. Replaced quickly and effortlessly.

Outstanding service! Pleasant and knowledgeable staff ran diagnostics on my cars computer and gave me the full breakdown on the best troubleshooting approach. Probably saved me $175!

Went to get a new battery and the mechanic had to spend extra time because the terminal was badly corroded. He did an awesome job and went above and beyond.

Had a new battery installed. Very fast and friendly.

Staff is friendly, store is clean. They recycle your old oil and batteries. Good selection of parts and price competitive. Great location too.

Knowledgeable and helpful staff. NEVER had a bad experience at AutoZone... and you cant beat their prices!

Needed battery charged so took it to old reliable place for service

They were awesome. Helped me change the bulb as the drivers side requires taking the battery out.

These guys are the best. Always happy to help you figure out your problem. This is the best AutoZone in the triad hands down. They dont have it in stock? They will order it for you. You dont know what you need, they will help you diagnose the issue and fix it! Couldnt be happier with the guys here!

Awesome place cheep

Great experience...stopped in for a replacement windshield wiper. Took four minutes from part location to a free installation! I appreciate the honest and friendly service. Thank you!

Battery 2 for diesels check bad. Replaced with no problem. Thanks.

I had a great experience at this autozone, Kareem helped me figure out what was wrong with my car, then he helped me fix it, and made sure i got the parts at the best price possible. I would definitely recommend this part store.

This is my fav autostore. This specific location. The entire staff is super friendly and helpful. They are patient when trying to help you figure out your needs. They always go above and beyond to help out and offer great tips and suggestions.

I bought a new battery for my company car and they installed it for free. The install took some time as it was hard to get to. They had to remove some things but did it no charge. Good over all experience.

Good auto parts store. If you need help with a battery or wipers they will help you change those out in the parking lot! They have most everything in stock.

Extremely helpful and patient staff! I wish I could remember the guys name that helped me! Changing a battery is simple for some but I didn’t know how and he took the time to teach me and never made me feel like an inconvenience.

Love going to this AutoZone, they are the best !

Exceptional auto parts and service company. I warranty product went bad, very prematurely, which I just knew was going to be a Hassel to get corrected. Was I ever wrong!!!!! In and out, no issues, was I impressed? Absolutely!! Thank you AutoZone for being there!!

Efrain was the man. He hooked me up and got my car working great. Excellent service

N. Main location in High Point has been the best auto parts store I have ever used. They carry great products but their staff are on their A game.

Fast and cheaper than Advance Auto

We travel all over the country and have been to at least 10 auto parts stores in the past month. This Autozone and its employees have gone above and beyond our expectations! Great selection, quick ordering of parts, clean store, and helpful workers!

It was great. Got in and out super fast and he even put the wipers on.

Called about availability for specific item. Store employee said its in stock. When arrived and unable to locate item, they then said that item is out of stock for awhile. Unprofessional and wasting customers time.

All very nice but did not call me when the part I ordered came in.

Service can be a little slow, but thats because the employees help each customer, giving them individual attention that suits their needs. Ive typically been able to find the answers that I need, and its nice to have a secondary resource when my 8-5 mechanic isnt available.

They were extremely friendly and helpful. I am so impressed.

Got everything I needed and awesome service.

They had my part and even offered to install or refer me to a reputable installer.

Anytime, I mean any time, I have needed a part, I could get it at AutoZone. If it wasnt in sto k, they could order it and have in within a few days.

Always great inventory and helpful staff. Prices competitive.

With a NAPA store in the same parking lot, this place Has to be good. My second time in, and both times, they have been quick and easy to deal with.

Have been going here for parts for years. Clean, easy to find parts, and staff are welcoming and eager to help you select and locate parts.

Always helpful staff. Easy to get in out

Good staff good prices they what I need When I dont kown what I need to keep my car tuning.D.C.

Seems always prepared. Friendly service. Answer questions willingly.

Really good service had to get rateator was in and out in 15 mins the girl that was helping me was wonderful

Helpful employees

A good place for parts but this store is always under staffed and you have to wait.

Very polite and well mannered. Service was great.

Very helpful and knowledgeable staff. Jay is a boss. Had exactly what I needed

Their really great for seniors their very helpful &curtious

Have all parts you need for your car or can order what you want

They are always helpful. We always buy our car parts and fluids at Auto Zone.

Decent prices okay hep, very clean store

People are helpful but they just didnt have what I was looking for.

Friendly and knowledgeable staff

They have better stuff. And they have a card to punch for every 10$you spend awwsom

Ok place to buy auto parts.

Good place for the basics and most auto parts.

Great customer service

You can find what you need at pretty good prices.

Very nice the two men were nice and friendly. They made sure to put my headlight in.

Because a lot they had me and my wifes hopes up we had 99.9% approval they wanted $1,500 we got to $1,500 and we still have no car thank you

Andrew was great to help when battery died

The person who waited on me was awesome

I Love Auto Zone for All My Car Parts

Very good job. Thanks

Good place great 👍 help

Any parts you want.Great customer service

Ok service, I enjoy the store layout.

Great service as always. Ephraim rocks!

Nice place had what I needed

Bought a new pair of windshield wipers and they put them on in 5 minutes or less, without any additional cost.

Excellent customer service & mechanical assistance

Nice place to get to know

Expensive No not friendly highly

Great service luiz

My husband frequents AutoZone for all of our automotive needs. The staff is knowledgeable and helpful!

Very helpful staff.

Theyre so helpful

Prompt and friendly service