Very knowledgeable, helpful and pleasant young lady answered all of my questions.
Ask for Alejandra,Once I arrived to this Cricket location everything was very clean and organized. As soon as we arrived Alejandra was very attentive. She nows very well all the products and services Cricket carries and was able to answer all my questions. She is a good listener and was able to provide me with exactly what I needed. She is very knowledgable, professional, respectful, and polite. If every Cricket store would have an Alejandra, every Cricket would have 5+ Star rating. Dont forget to ask for Alejandra!
Sales workers need training and need to understand what is in stock before offering customers products, i was told a phone was available and after being charged and giving all my information for a port the sales associate tells me that the phone i wanted was not actually available, location was messy needed to tidy up i got a phone case but once i got a chance to set up the phone at home i realized that the case thats on my phone was for a older version that is the same dimensions of my phone but not my phone so screen protector doesnt match up with front camera and volume and power button dont really click correctly. just came back to cricket as a customer and truly disappointed.
This store is a not to go store ... they have no knowledge of the service the are providing .. I spoke to a rep name mike . (No customer service) he was not trying to help at all... my work phone was disconnected because the got the wrong set up on my 4 line ... he was constantly sending me to cricket customer service . Knowing that the error or mistake was done at his store ..I wouldn’t recommend this store to anybody and definitely mr rep MIKE YOU NEED TO BE REPLACE.
Amazing customer service thank you karla store manager and Daniela for the help always happy to come to this store you just gain one more custkmer for life
I give them 5 out of 5 it was a great place kind service and very helpful and straight forward service
Waited for a phone for over 2 weeks that they supposedly ordered but hadnt recieved. What can I say! When I spoke to one of the employees he told me a story about a system issue and blah blah blah. I felt I was being played so stupidly. Horrible and frustrating experience.
The customer service is not good. I was looking for a new phone and a new plan and I was waiting too long to be attended
Great service and professionalism by Yailene.
Only bad thing. It doesnt open until 10. But very nice employers.
Best costumer service ever... Very helpfull...
Great customer service and the perfect phone solution !
Very good service Samanta
Very good customer service...
Excellent
Friendly staff
Siempre me atienden muy amablemente y me solucionan con los problemasque tengo con mis teléfonos.
Excellent attention, they explain everything in detail, efficient service and at a very good price.
The worst experience Ive ever had They didnt say good morning when I went in, much less came to attend to me, thats why I left the store
Well
Excellent attention ... these girls are very attentive and explain everything well detailed before making a purchase.
Excellent work. ..very professional. .amable people their employees. ... but an opinion. .. happened to me ... a few days ago I went. ..because my cell phone was under warranty. ... a blue stain appears in the center of the screen ..... very attentively your employee gives me the indications of what I should do. ..your cell phone is sent through the UPS ... so that supposedly I changed it .... and upon receiving it ... this one. ... keeps the same stain. ...In summary. ... I must ... to be able to change it, pay for a new one. ..
I like cricket, it has been more than two years since I moved and I recommend it to all my friends.
An excellent team of attention and customer service. If you arrive you are trapped ...
They always help me when I need assistance for when I need it with my cell phone
Very kind
Good customer service
Very good
Excellent
I do not recommend it
Very
They never answer the phone