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Sterling Mattress factory
3201 S Park Ave, Herrin, IL 62948, United States
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Sterling Mattress factory

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La
Review №1

I walked in and instantly it was very homey feeling. I looked around at the mattresses they had and purchased 2 twin mattresses for my daughters new bunk bed. The price was wonderful under 300 for both. Not only that the guy who helped me was very nice. There was even a spot for my youngest to play with some toys while I was getting the mattresses. They also do delivery which is great since we dont have a truck. If Im ever in the market for another mattress I will definitely go here over all others. Highly recommended.

Ka
Review №2

Very good..kind considerate knowledgeable man who helped with our selection..highly recommend

Ro
Review №3

Thank you Sterling Mattress Factory for the excellent personalized care. Our new mattress set is fantastic. I can honestly notice a difference in the quality of my sleep. Mike really listens and creates the best fit for your needs. My back pain is helped by at least 30% since our new mattress arrived. The gentlemen who promptly delivered it were very friendly and professional. They also. Sterling did all the work and the price was very nice! We are most pleased. Robin and Kevin Williams - DeSoto

Ja
Review №4

The workers are always super nice and the beds are quality but you dont have to go broke either!

Ja
Review №5

This is the only place to by a mattress they can build anything you want

Ke
Review №6

Great store.

Ca
Review №7

We knew what we wanted before we went in. Store was clean. Staff was friendly and helped us order exactly what we wanted and it was delivered quickly. Would certainly reccomend!!!

Na
Review №8

This was our second mattress purchase. We are very pleased. You do not get the run around. They are very personable and make you feel important as a customer. They have just about anything you want in a mattress and can even accommodate odd needs. I will come back again in another 10 years.

St
Review №9

Bought a new queen mattress set. Love it.

Bo
Review №10

Love the no pressure atmosphere, very knowledgeable staff, and the mattress is superior to anything I have ever slept on! Highly recommend

Ch
Review №11

I have purchased several mattresses here over the years, and even had one specially made for a replacement on a hide a bed. They do wonderful quality custom made mattresses.

We
Review №12

So helpful! Patiently explained all the options and even took us into the workroom so my young daughter could watch a mattress being handmade. I never expect to buy a mattress anywhere else.

M
Review №13

Extremely professional. Friendly and knowledgeable staff. Amazing mattresses! If you want to seep like a baby and support a local business, GO TO STERLING! I love mine!

Ru
Review №14

This the best store to buy a bed in southern Illinois. We have bought 4 in our family. Great craftsmanship and service. I always recommend them to anyone, the showroom is the best, just lay down and rest awhile before you buy.

Ki
Review №15

Always a good experience. We have purchased several mattress sets from Sterling. They have all been good products. Highly recommended.

Mi
Review №16

I have designed mattresses at sterling for the last 22 years. I know what they use and it is top notch. Custom design is available at no extra cost!

ch
Review №17

Bought a mattress from here a couple years ago came back today to get same mattress for our camper.

St
Review №18

Great place to buy a mattress and the guys there are helpful in answering any questions you have about how they are built

St
Review №19

My husband and I LOVE our mattress, and we have decided it is the best one we have had so far. We are going to see if they can make us a special mattress for our camper. We purchased two within the first years of our marriage and they were horrible. We woke up with sore backs and aches and pains. We are so glad we made this purchase. If and when we have to buy another mattress, it will be Sterling. Thank so much!

Pa
Review №20

Good mattress store 👍 one of the best in our àrea

Br
Review №21

Excellent service, great selection and wonderful prices!!! Keep doing what you do best😊

Ru
Review №22

I love my mattress from Sterling Mattress. I get the best sleep and i love the lunbar support.

Mi
Review №23

My wife and I had been looking to purchase a king size memory foam mattress. We bought and took one back to a BIG BOX store (that was kind enough to take it back). Some were so expensive that a second mortgage may have been necessary to swing the purchase. Then we tried the Sterling Mattress Factory and found their memory foam mattresses seemingly as comfortable as the super expensive ones. We also enjoy purchasing from a local business whenever possible, especially for better price and similar quality, so buying our mattress from TSMF seemed to be the best deal on the best mattress we could find. We have not regretted it and probably 8 or 9 years later are still sleeping soundly on it. Our daughter and her husband live in St. Louis, are wealthy, and bought their memory foam mattress at Sterling after failing to find any they liked better up there. We have a number of their innersprings scattered around the family now as well. We are sold on the fine products and people at the Sterling Mattress Factory.

Rh
Review №24

Great beds! Great prices! Great people!

Mr
Review №25

WILL NOT HONOR WARRANTY!!!!!!!!Bought what I thought to be a nice mattress and box spring set from a local manufacturer (sterling mattress) thinking that if I had an issue I would be able to handle it locally as well. After 8 years of part time use my mattress is sagging in the middle and the box spring is broken.I went in to check on my 10 year warranty (yeah right) and they came to inspect my mattress, stating it would be 7 to 10 business days to receive an answer. So I call after 3 days and wondering why it would take so long to get an answer to a simple question.....either they will honor the warranty or not.Well, the answer is the latter of the two.......NOT!! They state that sagging is not a warranty issue however they would give me 20% off of the purchase of a new box spring which is equal to about $20.......WHOOOPEEEEEE!!!!KEEP YOUR $20 STERLING MATTRESS AND GO F**K YOURSELF AS WELL!!!!!!!!!!!!!!!

Pa
Review №26

Beautiful setting with very helpful and friendly associates.

Sc
Review №27

Highest quality weve ever owned, much better than the box store matrresses. You wont be dissapointed.

Jo
Review №28

They say their mattresses are guaranteed for 10 years. Apparently that is not true. Ours got a hump in the middle after 11 months and they sent us a letter saying we could pick up a new piece of foam and put it in the pillow top. We did. Happened again and we were told to change our sleeping patterns. That it was our fault because we did not sleep on the entire bed. I dont know about anyone else but I dont think I should be told to change my sleeping habits to accommodate their mattress. My husband called after we recieved the second letter telling us what we would have to pay to repair the mattress we paid over $1000 for. We were told they were sorry but it was not their problem and the man hung up on my husband. To me this is not a good way to do business. I tried to talk to them again thru their customer service email and it was returned no longer valid.

Gl
Review №29

Very good people to work with

Sc
Review №30

Great prices and great people!!

Ho
Review №31

I worked for them roughly a year and 3 months. They are truely the best people i have ever had the pleasure to work with. The sterling family truely cares about there customers to their fullest abilty. As an employee they treated us amazeing! They are completely 100% honest attentive and will go out of there way for the customer. I have seen mike personally go way out, above and beyond for the community and the people in need. Thank you mike and brian for giveing me the oppritunity to work for the sterling mattress factory. God bless!HoldenHaney

d
Review №32

Will not honer warranty, bed is not comfortable. One side a board and other sank to where it is hard.has to be a defect if feels this bad. turned over and put 3 in foam on wrong side to sleep on it.they came out and stated nothing wrong with bed. rip off!!!!!!!!!!! out over 800 dollars. Humpin the middle of my bed too. god will get u sterling. delivery guy said they traveled way over toan warehouse they never been to to pick up mine. they were pawning something off on me they knewwas not good!!!!!!!!!!!!!!!!!. They told me mine would be made day before, ya right!!!!!!!

Da
Review №33

Outstanding quality and service!! Highly recommend!!

Ha
Review №34

I got a great mattress from these guys at a decent price!

Ju
Review №35

Excellent prices on custom made mattresses

Li
Review №36

Love their mattresses

Ke
Review №37

Great service

Ch
Review №38

Good deals

Information
81 Photos
38 Comments
4.7 Rating
  • Address:3201 S Park Ave, Herrin, IL 62948, United States
  • Site:http://sterlingmattress.com/
  • Phone:+1 618-988-8888
Categories
  • Furniture store
  • Bed shop
  • Store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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