I am going to edit my last review today…. I was finally able to reach Mike and he was very pleasant and helpful. My wheel is in the way and I am very excited. I would only suggest they get a secretary as they seem extremely busy and someone to deal with customers like me with such strong personalities and “no non sense” way of thinking may take a lot off them. THANK YOU MIKE

Did a great job extended 7 over thanks again

Love this place. Happened in off the street thinking be a store front. To my surprise was more like a factory. They gave me the grand tour and 4me it was cool to see how your wheel was made and where. If I was sold I was happy to be. Also the rims are 1st class.

Bought a 21 inch wheel and it turned out amazing. Fast turn around time and awesome friendly staff.

Just spent a while on the phone with Mike, bought a set of nightmare wheels with the Pirelli tires, this review is about my customer service experience interacting with the company and not about the product yet. It’s pretty early in the morning over here in Washington state, and I’m sure pretty early in Mike’s shift, but he had all the Time in the world to explain their process to me and talk to me about any thoughts I was having about my purchase and better explain what I was paying for, where it comes from, and what FTD customs is about. Absolutely 100% would deal with these guys again, if there is anything holding you up from spending your money here give these guys a call and let them put your doubts to rest. Way better bang for my buck looking at the competition, and the extras I was able to obtain for the price that other people are charging for one wheel is insane. I will recommend these guys to anyone who is looking for custom parts.

Lied about my product being shipped. Then when I actually called the guy was rude and said he “missed” it. I asked how much longer since it had already been 3 weeks. He got mad and refused to send me what I’d payed for.DO NOT USE THEM! Absolutely a joke of a business

FTD Customs is awesome. Bought some swingarm extensions and they work amazing. Lost a piece at the shop and Mike @FTD came to the rescue and shipped me a replacement. Customer service is great, when you call you get a person not a automated system

FTD Customs is AWESOME!! I ordered Slasher wheels, polished rotors and Perelli Night Dragon tires for my 2016 Road Glide. Went from 19 to 21 front. Everything keep mounted and ready to install.They also included the brackets and hardware to raise the fender. 2 day delivery was awesome. GREAT GUYS!

Poor communication, broken promises.Bad experience

I purchased a 23 in wheel kit and rear wheel from them with installation, rode horrible, wobble and fishtailing, was scared to ride it over 85 mph. I guess they got tired of me wanting it to ride safely, and stopped answering my calls. After probably 20 calls with no answer I decided to call from another number, low and behold call was answered on the first ring. Wouldnt take any of my bikes there ever again. Luckily another shop worked on and got me fixed. Take my advice, go somewhere else.

I called FTD for the first time on Friday about noon and spoke to Blake about buying Custom Dynamics products to light up my bike.I wanted to make it more easily seen and safer but didnt want junk.Blake helped me figure out what I needed and gave me a great deal.I was shocked that the order was on my front porch in SC when I got home from work (2 days later) on Monday. The lights were well packed and I’ve already installed them. The quality is amazing and they look great on my 2011 FLHTCU.I couldn’t be more pleased with the advice, service and products from FTDI’ll be back.Ray

Super fast shipping.. nice products. Would recommend

I paid for a rim and tire on 4/10/19I was told it would be ready in 3 weeks.Tomorrow makes 4. No response to emails until I filed a dispute with my credit card company today. The response stated that the rim was still in chrome and that my order will be refunded.. Wow. If I could leave zero stars I would. Definitely would not deal with again.

I have purchased five wheels from these folks. One front wheel for my 2007 street glide, another front wheel for my 2017 road glide special, and a full set for my wifes 2015 freewheeler trike. Mike and Christie are awesome to deal with. They treat you like family. Actually better than my family treats me! 😂 they have a great product at a great price with great customer service.

I first met these guys after an awful experience with another company and they’ve been taking great care of my needs ever since. I can tell this is the beginning of a long lasting business relationship that will lead to some show stopping bikes! Stay tuned!

Bought a Kuryakyn part on ebay. It had a manufacture flaw. Kuryakyn states 1 year warranty, but when I called Kuryakyn they tell me the warranty has to be done through the place I purchased at which was FTD. FTD wouldnt respond to my emails and I had to buy another elsewhere to resolve.

I bought a front wheel combo from sturgis a couples years back, as far as service and quality product it was great! That’s how they get 1star! After the first year the rotors were warped no big deal they replaced them! Then a year later they’re warped again! Local Harley Davidson shop digs into them and finds the rotors can’t mount square to the rim due to the machining of the rim, I understand every once and a while there’s going to be a lemon product that sneaks by I can understand that!only 1 star comes from the poor customer service that came next! 2 weeks of phone calls and emails and not one returned phone call and finally a return label is made so I can ship the faulty wheel back! I don’t feel it should ever take that long to get ahold of somebody for warranty! When I finally did get a hold of somebody and talked to them about the poor service, that person on the phone didn’t seem to even care! All they kept saying was they have a fast turn around time! If you add the 2 weeks it took to begin with they’re fast turn around time isn’t very fast in my opinion! Very disappointed!!

Don’t waste your money with this people order parts for my motorcycle and they never shipped them never answered emails no response had to open a case on PayPal to force them to give me a refund they are very irresponsable worst company I ever have the pleasure of dealing with complete trash

Outstanding service and they take good care of your ride . They also have top notch equipment to get the work done !

Great group of guys. Ran In to mechanical issues with 2 bikes 5 hours from home in Panama city. Not only did they loan us tools and helped get us back riding they refused to let us pay them. Couldnt ask for better people thanks again!

They sold me the wrong brake eliminater for my motorcycle. I called 10 time the day i got the brake eliminater then the next day i called 5 times an still no answer to resolve my problem. Bad customer service

I recently purchased a set of swingarm extensions and a longer rear brake line for my ZX14. I was pleasantly surprised by the quality of the extensions. Considering their reasonable price, I expected something lower quality.... but these are excellent and made in the USA. Also, there was a question about my order and FTD called me to make sure I would be happy. I am. Highly recommended.

Incredible place for motorcycle wheels and accessories. Incredible owners and workers. Great people

Could not be more satisfied. I purchased a 30 wheel and bolt on rake kit from FTD. The guys custom designed, machined and shipped the wheel on time and at a competive price. Hats off to Adam and the FTF crew.

Been to the shop several times, awesome place, very professional, beautiful wheels, great bunch of guys and Christy of course.

This Friggin company. Let me tell you about these clowns here. I ordered an extension kit for my Honda CBR 1000 at about 3 pm on a Tuesday. I showed up at my house the next day after work at about 2 pm and there on my doorstep is a package. Less than 24 hour delivery?! Seriously?!Insanity. Thats what that is. Pure insanity. You have ruined my shopping expectations from EVERYWHERE ELSE! LolIn all seriousness, easy ordering process. Apparently Ill have no complaints about shipping times. Will gladly order from this company again. Great stuff.

Great customer service!

Great products, great people.

Best around 👍👍

GREAT GREAT PEOPLE A 5 STAR ESTABLISHMENT HIGHLY RECOMMENDED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!