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Packard Cabinetry
432 N Church St, Hendersonville, NC 28792, United States
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Packard Cabinetry
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Ab
Review №1

Great Design and expert installation and the service superb, really professional, thanks for everything, thanks Bettina, Beck and Sharon

De
Review №2

The good folks at Packard where helpful and creative throughout the whole process. They worked with us on our cabinet needs in our full kitchen remodel, our master bath vanity area, and with our bar area. They helped us with some off book requirements such as floating shelves (rather than upper cabinets) and a built in work table in the kitchen. They also made a suggestion for a wine cooler that we had them build into the bar cabinets. Very attentive to details in their work and very responsive to the one minor touch-up that was required after the installation.

De
Review №3

Packard cabinetry were absolutely wonderful to work with and took care of all our needs. I highly recommend them for his exceptional customer service.

Ja
Review №4

We had a poorly laid out kitchen and we really needed additional storage so we met with Eric from A&S Home Improvement who directed us to Packard and we met with Brodie who was not only extremely knowledgeable but he was a delight to work with. We met several times to pick out the right finish and color for our cabinets and he came to the house to review our storage needs and made excellent suggestions to maximize our storage.Additionally, Kevin coordinated the delivery of the cabinets and kept us informed as to the timing of the project and Bill did a superb job with the installation. Kevin even returned to remove the extra pieces and repaired a small ding in one of the cabinets that we made. My husband and I would highly recommend Packard Cabinetry. Their professionalism, expertise and talent are unsurpassed.

la
Review №5

We recently went through a total kitchen design and re-design with Kevin Smith at Packard Cabinetry, and couldn’t have been more pleased.Kevin is a remarkably patient and knowledgeable professional who handled all aspects of the design and review. He was glad to share his experience of what worked and didn’t, was very sensitive to the cost options and limitations, and oversaw the final installation done by Bill – who was also first class. We have been immensely pleased with the results of their patience, courtesy, and professionalism!

Er
Review №6

The design and quality of workmanship was excellent. It turned out exactly as we had hoped. In fact, even better. We were first sold on Brodies design. He captured our ideas and turned it into a beautiful design. Kevins installation also exceeded our expectations. He picked out a few details that needed correcting before we even saw them. He is very picky about his work. Highly recommend Packard Cabinetry!

Gl
Review №7

Packard Cabinetry just completed their second project in our new home with the expertise and professionalism evidenced in their work in our kitchen and bathrooms. We have beautifully worked shelving in our den, built and designed on the spot; reasonably and on time. Thank you Kevin and Bill. We hit a home run when we found this company!Glorie and Jack Zeisz

Da
Review №8

This was truly a great experience from start to finish. Working with us, Brodie came up with the perfect design utilizing every inch of space in our kitchen. Kevins installation was meticulous with attention paid to every detail from the first day to the spotless clean up and he was on schedule everyday. The Cabico cabinets we selected are beautifully well made and exactly what we wanted. We give 5+ stars!

S.
Review №9

Kevin worked on the design and installation of custom cabinetry for my laundry room/pantry in Oct 2014. The space was extremely tight for what I wanted to do, and also carried the special challenges of an older home without square corners. Kevin worked with me to develop a very precise plan that maximized the utility of the space and included special features such as pocket doors to hide my W/D. Throughout the entire process Kevin was a pleasure to work with, providing high-quality work and exceptional customer service.

Da
Review №10

We worked with Brodie Smith to design an entertainment center and built-in bookcases for our new home. It was really fun to see all our options and make the pieces work specifically for our needs. Kevin Smith did the installation and was so professional, neat and always kept in communication with us about any unexpected issues. We are extremely happy with the finished pieces and would recommend them without hesitation to anyone needing top quality work done.

Te
Review №11

Great company to work with, professional design work, quality products, perfect installation, and most important warranty and after sales support is exceptional.

Na
Review №12

Our new home needed many cabinets and our experience with Kevin at Packard Cabinetry couldnt have been better. Kevin listened to what we wanted and came up with the perfect designs to meet our needs. Even better, he proved himself a skilled artisan as he carefully constructed our new cabinets, including custom built-ins that are the highlight of our great room. We couldnt be happier and would highly recommend Kevin and Packard Cabinetry.

La
Review №13

Stopped in Packard Cabinetry one Saturday just hoping they could help me with finding tile for my backsplash. Not only did they help me but they suggested colors and kept within my budget. Always helpful and answered all my questions. Would use them again.

Da
Review №14

These guys are pretty much the reason we have a dream come true kitchen now The designed that Brody made for us is far and above anything we could have expected. Sources for appliances tile granite etc all of who were very high professional, service and all of the communication was very good and these are some of the nicest guys you like to work with also they gave some very good recommendations to help with appliances granite and tile we were very pleased with all of these other contractors and . Also being on a limited budget we were directed to ways that we could save money but still get very high quality.I have issue with anyone that leaves a negative review some people just cant be pleased. That being said Id like to thank the entire staff of Packard cabinets for one of the most enjoyable experiences of our lives.

Je
Review №15

I would recommend Packard Cabinetry without reservation. We just finished a total renovation of our kitchen. The old kitchen was dated and inefficient and was completely torn out - floor, cabinets, counters, appliances, lighting, everything. We worked with Brodie Smith in designing a beautiful new, user-friendly kitchen that we just love. We had never done a renovation of any sort before, and despite doing a lot of research, it was still a daunting task. We gave Brodie a general idea of what we wanted to accomplish and after several sessions we arrived at an excellent layout. The next step was cabinet selection, which Brodie endured patiently while my wife and I went back and forth over the merits of various styles and finishes. We finally opted for Bremtown 500 maple cabinets with a painted pearl finish. The quality of the cabinets is outstanding, and the finish is beautiful. The cabinets are not stock items that are sitting in a warehouse - they are made to order with the specific dimensions in Brodies design. They took six weeks to arrive, during which the tear out of the old kitchen was done, appliances and countertops ordered, and the new floor installed and electrical and plumbing reworked. The cabinets were put in by Packards Kevin Smith, who is meticulous and who pays attention to the smallest detail. Everything is new in the kitchen, but the cabinets are the the main event. They make the kitchen look like it belongs in a design catalog.

Da
Review №16

Started working with Packard in February, by the end of May had a plan. Moved at a snails pace because we were told they were busy, and we had trouble hiring a general contractor because we couldnt have a plan showing the layout for moving the utilities. Wouldnt provide the plan and the material list unless they were paid 1/2 up front, but we didnt know what the number was to pay until mid-May. So they want you to pay before you know what you are buying, and specifically what is included. No price list for materials or a description of the cabinets and equipment to be included. They will review with you, but you have nothing as a contract to take with you. Strange business practice. Quoted $40,000+ for approximately 18 cabinets, not custom made! Thats some expensive cabinetry. Quoted over $3,000 to install same, and thats not two days work for two guys, arguably one day for two workers. Ive installed cabinets for a large custom cabinet company.Referred me to several general contractors that were outrageously expensive, let me say misrepresenting the amount of work involved in relation to the charge. $10,000 to move plumbing and electrical 4 feet to a island, rebuild a 4 foot wall with drywall work and install cabinets. Worst of all Kevin, the owner, defended the pricing, saying we are well paid to do the work and we work with them regularly. Code for we dont want to offend them because we want to maintain a relationship with them.Another general contractor referred by Packard Cabinetry quoted a price that was high but we were willing to bite the bullet, and then backed out a week later saying he got a larger job, and told us in an email he cant do the work without explanation, classless, then when pressed he said he had another job. Kevin the owner thought that was acceptable and that was not a poor reflection on his company for the referral. Clearly unaccountable and uninvolved in the process.Employee we were working with quit the company when I called to inquire about a full estimate. What does that say about how they treat people?

Ka
Review №17

We went to the office in a cold call, with some very general ideas. We met Amy Jones, who listened to us about needs and wants. She took me appliance shopping, and helped us to get a good deal when our first choice was discovered to be out of production! We were pretty confident in our own design choices as to colors and finishes, but Amy designed an incredibly workable kitchen with so much storage that I actually have 3 empty shelves! Our old cabinets were carefully removed so that we could donate them to the Habitat Restore, and the contractor who handled the taking out and the tile installation was also very good. The whole thing took just about exactly the amount of time we were told it would. We just could not be happier.

Jo
Review №18

We recently built a new home. We met with at least five companies to provide and install our kitchen. We happened upon Packard Cabinetry when driving to another kitchen appointment. We double backed, walked into the showroom and met Rob Weeter. Without an appointment, Rob took the time to speak with us and then set up a proper meeting. Of course our initial choices proved to be out of our budget but Rob worked with us to get us exactly what we wanted at a price that we could manage, in fact, we were even able to add in the cabinets and countertops for our two bathrooms. Rob and Packard were nothing but professional in handling every detail of this process. If you have found Packard Cabinetry, you can stop your search, this is the company you want to us for your cabinetry needs. Rob Weeter is the best too, knows his stuff, works hard to listen and get exactly what you want, making smart suggestions for the perfect kitchen. Plus, hes a nice guy and easy to deal with. Thanks Rob and Packard, we LOVE our kitchen and baths!

Ab
Review №19

Great Service and Professional

Wi
Review №20

The kitchen in the 30-year-old home we had just purchased looked its age and badly in need of a facelift. We discussed our plans for a kitchen remodel with a few cabinetry design companies but were disappointed with the recommendations as they did not address our concerns and were generally unimaginative. This was before we dropped in at Packard’s office on Church Street.Brodie Smith listened to our ideas and concerns, reviewed our options, showed us a variety of cabinets that fit our budget and set a time to visit the house. Long story short: Brodie took our rough ideas and presented us with a well thought-out design that addressed our concerns and offered some innovations of his own.The remodel was done very professionally and we are very pleased with the results. We highly recommend Packard Cabinetry.

Da
Review №21

Awesome cabinets, professional installation, incredible customer service. We love our cabinets and highly recommend Kevin and team at Packard.

J.
Review №22

Friendly people, professional services and excellent workmanship.

Ma
Review №23

We just finished a major kitchen renovation (read that as tear down to the walls and incorporating an adjacent laundry room) at the end of 2015 and worked with Packard Cabinetry in Hendersonville. It was a project that my husband and I talked about for many years and Packard made all of our dreams and ideas a wonderful reality.We began collaborating with Brodie Smith in the spring; we had used Packard for a master bath redesign several years ago so we already had an established relationship. Planning and designing continued to mid-summer and Brodie put a huge amount of effort into helping us stay within budget, including changing the original cabinet selection to a less costly line. We both agreed the second approach was even more attractive than the first. He also was very creative on helping us stay within budget with counter top materials (granite and quartz) and sourcing. He made multiple trips with us to look at these products and provided thoughtful advice.Since we had appliances that were still functional and would fit into the new color scheme, we re-used most of them. Brodie was very supportive of that approach. We even repurposed a china cabinet from the old kitchen and he helped us ensure it worked and fit in with the design.Kevin Smith and his team did a marvelous job of installing the cabinetry. Picky perfectionists all, and always left the job site neat at the end of the day.Our general contractor was Mike Karaman of Karaman Properties, who came to our attention several years ago through Packard. Being without a kitchen during renovation is not fun, and Mike ensured the job moved forward at a record pace!

Information
100 Photos
23 Comments
4.8 Rating
  • Address:432 N Church St, Hendersonville, NC 28792, United States
  • Site:https://packardcabinetry.com/contact/
  • Phone:+1 828-393-3082
Categories
  • Kitchen remodeler
  • Cabinet store
  • Interior designer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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