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Bryan Easler Toyota
1409 Spartanburg Hwy, Hendersonville, NC 28792, United States
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Bryan Easler Toyota
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Da
Review №1

Great people at the dealership! I was passing through town and had my vehicle vandalized overnight at a local hotel. Tire was slashed. The compassionate manager and his service advisor team were very quick to take care of me! I had a custom tire that needed to be special ordered from Charlotte. Not only did it arrive in a matter of hours the technicians immediately pulled my RV in to the shop when the tire arrived. The parts manager acted fast and was instrumental in making sure that he knew the tire was on the delivery truck and updated me. Best of all the manager gave me a HUGE discount which made my terrible experience of being vandalized go away by experiencing the care and concern by the great folks at Bryan Easler Toyota! Thank you all! They even made the arrangements for my tow truck to get the RV to them from the hotel parking lot.

Ga
Review №2

2000 Tundra, not driven in 2.5 years, minimum service history. Total maintenance: new tires, wipers & battery, all fluids replaced, radiator flushed, lubed, transmission, engine, brakes, etc.Finished in 3.5 days, purrs like a kitten; I HAVE A NEW TRUCK!!! Competent, courteous, professional; a pleasure to work with! I highly recommend and will use them for all of my Tundra needs!

Ra
Review №3

After our third baby was born we realized we needed a bigger car ASAP for three car seats. we decided we wanted a new AWD hybrid Sienna (which are hard to come by right now!). They found us one and other dealers weren’t nearly as helpful as finding one for us. Jim Griffith was a pleasure to work with - so kind, respectful of our time and schedule and not pushy at all. Everything worked out so smoothly and easily and when we went to pick up the car and do financing we were in and out so quickly..which we appreciated since we had young kids with us. Thanks so much - we love our new Sienna!

Li
Review №4

Sold my vehicle to Bryan Easter with the help of Alex by phone and Philip in person. Easy to deal with and made an offer that exceeded the dealership where I purchased the vehicle. Excellent customer service!

Vi
Review №5

Quick service. Problem was corrected quickly. Staff engaged and well trained. Very pleased. Will have my oil changes done there in the future.

Da
Review №6

Had a great experience. Danny was my sales person and carried me through the process like a pro. Car was as advertised and looked great, a satisfactory deal was made, and I cant recommend them enough.

An
Review №7

Today I purchased a 2021 TRD Off-Road Tacoma. I owned both a 2004 4Runner & a 2013 Tacoma XSP-X years ago… the worst decision I ever made was switching from Toyota.Big thanks to Jim Griffith for finding me a brand new Tacoma for the best price around, even in such a wild car market. Jim made the experience top notch, and I’d recommend anyone looking to buy pay him a visit!Logan & Jim were able to get me in and out of the dealership today in less than 45 minutes. Best & easiest car buying experience I’ve ever had. Don’t shop anyone else.

Ed
Review №8

These guys forced the last error to come up so that they could test it. They did a smoke test without a trace forcing them to best guess. We appreciated the detailed explanation and will be alert to any reoccurring issues.

Se
Review №9

Scheduled a routine oil change a week in advance, 8:30AM on a Saturday. Arrived around 8:20AM, figured I would wait since I’ve never had an oil change take more than 30-45 minutes. It’s now 11AM and they have just finished with my car. 2 hours and 40 minutes for an oil change that has been scheduled for a week, why?

Ca
Review №10

Just purchased a beautiful used car here and if youre looking for a place to buy a quality set of wheels Bryan Easler Toyota is IT!! Chris Coleman walked me through the whole process and it was the easiest most relaxing experience Ive ever had buying a car. He was so transparent and honest and made me feel so comfortable during the whole process.Thank you so much Chris and Bryan Easler Toyota for the amazing service! This place is quality.

Be
Review №11

Very good service. Had an oil change and few minor things. Done quickly and efficiently.

Da
Review №12

We had a 10am appointment for service. Upon arrival, we were ignored. Once checked in we were told that there is only 1 mechanic who is certified to work on our Supra(the other had called in sick that day) and that it may take a couple of hours. We waited 1.5 hours before our name was announced over the intercom. The service advisor then told us that we should reschedule because the mechanic is working on a truck and wont be done until 2-3pm. If this was the case, why were we not called before we wasted our time driving to the dealership. They should have notified us when the mechanic called in sick at 7am that they wouldnt be able to work on Supras that day. Or 2) why didnt they tell us upon arrival instead of making us wait 1.5 hours before letting us know it wouldnt be worked on until 2-3. And we even suggested will he then work on it when hes done with his work. And the answer was No. They just didnt want to take care of the service. Why is your only Supra mechanic working on a truck when there is a Supra scheduled (1 week) To come in for service. Poor management and extremely poor handling of business.

Bo
Review №13

I had my 2014 Prius AC condenser replaced here earlier this year to the tune of nearly $1000, and just had issues with the AC not working--I thought it could be a loose hose from the service Id had just a month ago there. So, here I am again in the service department waiting, three hours after being told 1 hour--it may be the rest of the day from the looks of it. It looked like service appointments are way over-booked from the line up of vehicles I saw this morning. Not good for anyone. (update: I spent nearly FIVE hours waiting, waiting, waiting)--a wasted day--no lunch. I had to hunt my service advisor down to get updates--three hours in, he offered the shuttle--I had planned to go to a grocery store after service department, but did not think it wise to pick up groceries without knowing when Id get them home.

Ga
Review №14

Very bad experience. I take my truck to be repaired on the third day, the same problem comes back, I will file a claim and they want to charge me for repairing it again. dishonest

Pa
Review №15

Great place I have got many cars and pick-up from them everyone is great

Ge
Review №16

Dont ever buy a car or truck from these crooks. Go some where other then Bryan easler

WN
Review №17

I have been dealing with Bryan Easler since 2016. We originally traded in a Corolla for a 2016 Rav4...... in 2017, we upgraded to a 17 4Runner SR5 Premium. Weve now upgraded to the 2018 4Runner Limited (more safety features) and couldnt be happier!!We always deal with Lee W. in Sales, Jennifer K. in Finance, and John P. in Service!!I would 100% recommend them to anyone. I drive past another Toyota dealer (and go twice the distance) to do business with B.E. Toyota :)

Wi
Review №18

Fast service and friendly staff. ☺️

Ki
Review №19

Excellent service department and such friendly staff.

An
Review №20

Low pressure sales experience in buying my car.Place was small and low key.Roger Miller made buying my new Camry very easy.Stay tuned and we will have to see how their service dept treats peopleUpdate 3/28Downgrading to 4 stars,charged me big bucks to handle my plate and registration.Did not do so in a timely matter,now I have an expired tag and registration with new ones not sent.So how do I drive without being pulled over,no way this should have happened if they submitted quickly.Very shoddy.Stay tuned for more updates.

Ma
Review №21

Bought a Corrolla and a Camry there 4 yrs apart. Best sales experience ever.Great service dept as well.

Mi
Review №22

My wife and I recently purchased a Corolla from Bryan Easler. The entire process was pleasant, low pressure and fair. I felt very comfortable dealing with them. So far I could not be happier.

Ka
Review №23

On behalf of Blue Planet Plumbing we cant say enough good things about Doug Camp at Bryan Easler Toyota. Theyre great at getting your truck evaluated and fixed in a timely manner. Theyll also do everything they can to accommodate your schedule and not leave you without a vehicle. We will gladly recommend them to anyone in the area.Thank you again Doug.-Blue Planet Plumbing.

Sk
Review №24

Usually very good service but not this time. Did not adjust rear wiper as requested and did not provide written estimate for future work as requested. Very disappointing

we
Review №25

Oh man it was great the fastest Ive ever been at a dealership 30 min in and out they are friendly professional and they will help get what you needed

Ti
Review №26

All I want to say is, very professional, polite and honest with me. Very good experience. Thank you Byan Easler Toyota.

Ch
Review №27

The service department is amazing here!!!!and typically you don’t get to say that about any dealership thank goodness I can say something here is amazing!!!

Yu
Review №28

Service Department:I’ve been bringing my Toyota vehicles here for over 5 years... would always drop it off with John, his customer service was exceptional, now that he has been gone for a while I’ve left my vehicles with who ever is available... my most recent experience was not the best as I left my Venza with Daniel, he explained that it could possibly take 45 min till someone was available to look at my car and I said that was fine I had prepared myself and my 2 yr old to do some waiting... I arrived @ around 11:30 am waited and waited and finally at around 1:14pm decided to take my daughter out for a walk and that when I noticed my Venza was just parked in the back... that’s when Zack H. comes into place, since Daniel was no where to ask him the status of my car I asked Zack about and he had said that there were no notes on it and that most likely no one had looked into it... I understand that I was a walk in but to wait for that long and to not have the least communication from Daniel is definitely uncalled for... so I give it 5 stars thanks to Zack who made it all happen in a timely manner after he took charge.. finally was able to have a plan after being there from around 11:30 to 1:48pm my only advice is don’t leave your vehicle with Daniel. Also the ladies at check were nice and in a good mood.

ja
Review №29

Having been in or related to the Auto industry for more than 30+ years, I must say this was my best experience ever! Chris Coleman - sales, addressed every question and need, Phillip Mullinax - sales manager was open and direct on value of trades and closed out with Mike Lester - Finance providing all options available in a professional manner. If you have a need for a honest and straight purchase need, I highly recommend. Thank you for making this purchase the best.

Ca
Review №30

Nice dealership. Good service department. Need to make appointment about a week in advance.

Da
Review №31

I had a truck repaired. Prices were fair and I trust their work.

An
Review №32

Very disappointed in Bryan Easler Toyota. No one was following the CDC and NC Public Health guidelines. No employees were wearing masks and would walk right up to you and talk. No social distancing allowed in the waiting room. It was packed with customers waiting since it was cold. Most customers were wearing masks, but again no Toyota employees were wearing masks. Felt very uncomfortable and decided to wait outside. I will not be coming back.

Do
Review №33

We bought a Toyota Prius at Bryan Easler Toyota back in 2011. The sales experience was smooth, low pressure and Easler matched prices we had gotten at dealers farther from home. This week the Prius had its first major breakdown when it refused to start. Our local mechanic said it would be several days before he could even look at the car. We had the Prius towed to Easler Toyota at 4:30 p.m. on a Tuesday and it was repaired and back to us by 10:00 a.m. the next day. Fortunately, it was just the 12-volt battery and not something worse. Getting the Prius back so quickly was a blessing as my wife and I had work commitments for this entire week and needed the Prius back A.S.A.P.

Je
Review №34

Excellent service. Helpful and knowledgeable. I always have to do a drive in because of my schedule. The work is always done in a timely manner.

Rj
Review №35

Couldnt be any more satisfied with my buying experience. I had a terrible experience with Fred Anderson then decided to come here. They were honest with everything I asked for. Including documents that the other place wouldnt show me and advice on credit information. Danny, Mike, and Bob made me feel welcomed and comfortable. Highly recommended.

Pa
Review №36

Top notch parts department. I was looking for a fuse that no one had available at local parts stores, Asheville Toyota dealerships didnt have it but could order it. I called and spoke to Hank Gosnell at Bryan Easler Toyota. He looked up what I needed, checked his parts bin and found the exact fuse I needed. When asked how I could get it since it would be after the time the parts department closed, he said he could leave it on the sales floor for me. I offered to pay but was told it was in a spare parts bin that they didnt charge for. AMAZING. Not only did Hank get me the part I needed when no one else could, I wasnt even charged for it.I have bought a van from this dealership as well and the salespeople are very easy to get along with, the service department is pleasant as well. These employees are all amazing. Hank is a ROCKSTAR!

Al
Review №37

Great service and professional staff.

Ju
Review №38

Purchased a used Tundra recently from Bryan Easler. Had started the day at Fred Anderson, huge mistake. They wanted our personal information before even walking outside to look, then acted like we were nothing more then an inconvenience to them. The salesman had no information available about any of the trucks we looked at. Extremely frustrated and ready to call it a day, we decided to drive by Bryan Easler just to see what was on the lot. We were met by a friendly,personable salesman who told us if we had any questions he would be nearby. Absolutely no personal questions, handed us the key to the truck we were interested in, a short time later we were driving it home. These folks know how to treat customers. Never judge a book by the cover.

Ni
Review №39

Excellent dealership. Straight forward and to the point with no nonsense. They truly make it easy. I searched other dealerships and found alot of nonsense, fudging of numbers, and trickery. This dealership has my business moving forward. In fact, this is my second purchase. Mike Burrell in sales, Zack in service, Danny and crew in parts, they are all top notch, and serve the area well.

Hu
Review №40

Overall amazing experience picking up my new Tacoma from Bryan Easler. I worked with Logan and he was great, not pushy, easy to talk to, and made the whole process fast and easy. Very fair pricing and trade in, no crazy markups!

Ha
Review №41

Top notch service, sales & selection; these guys get it

Mi
Review №42

We had gone down to Bryan Easler to look at a jeep advertised and it was gone. I was disappointed and commented so on line. Alex Long saw the comment and immediately contacted me. He had one come on the lot the next day. He kept it for me to come see that day. We did and purchased it on Oct 1,2020. Alex Long and David Huskins were really good to deal with. Alex took good care of us. We would recommend them if looking for a vehicle. We got a 2006 Jeep Wrangler TJ. Great shape.....

Re
Review №43

Bought 2 cars here and just purchased my 3rd from here. Such great service and excellent value. Walked in at 4pm on a Wednesday and knew exactly what I wanted. I wanted to upgrade my Highlander. Staff stayed past closing which was at 6 and finalized the sale for me. Drove home with the car that night. I’ve had my old Highlander serviced here for years. Great service and prices on tires! I will continue to by from here for years to come! Thanks for being a dealership that I can trust!!

Cl
Review №44

Would give zero stars if possible. Jeremiah would not work with us to get fair numbers. Not just on the new vehicle but also on our trade in. Ended up driving to TN to get a great deal on a brand new Tacoma. Would not recommend this high priced dealership. Go the extra 30 minute to an hour drive away its worth the savings.

Ge
Review №45

Came in for service for my moms car during the peak of the Covid pandemic in 2020, while there was a mandatory mask mandate in effect and noticed NO employee was wearing a mask or any kind of social distancing was being implemented. Asked receptionist why employees were not following the state mandate at that time, she stated that it was not the law but a personal choice! I stated that must mean everyone that works here must be a selfish Trumpster, she said I was right about that! WOW. Money and political ego is more important than the well being of customers and employees....what is this country coming to! STAY CLEAR OF THIS PLACE FOR YOUR OWN SAFETY!! THEY ONLY WANT YOUR MONEY AND HAVE NO INTEREST IN YOUR WELL BEING!Its funny how they will respond to 5 Star reviews but totally ignore any complaint or negative reviews!UPDATE; Thanks for your 1st response to a negative review! Bryan Easler HAS NEVER required any employee to wear a mask or practiced any form of social distancing at any time since this pandemic took hold in early 2020. This is obvious from other reviews during that time frame. Take a look!

Ma
Review №46

Charlie Brown and the used car manger Alex was awesome. They worked and got me comfortable price we will definitely be back!!

Ka
Review №47

The best vehicle buying experience I have ever had! Chris Coleman is awesome he went above and beyond to get me in my 2019 Toyota tundra! Everybody seemed very nice and professional. The whole process was fast and easy! I will definitely send anyone I know whose looking for a vehicle to see Chris Coleman at Bryan Easler Toyota!

Sa
Review №48

Came in to get new tires put on and noticed almost none of the employees had masks on, even when directly talking to customers. I would have gone elsewhere after noticing that but I had a flat tire and needed new tires then and now. It’s unbelievable that as a business they don’t follow state regulations.

Br
Review №49

I bought a used 2016 Highlander from Used Sales manager Philip because of previous business he did with a family member. I was told he would do us right and thats exactly what we got from Philip. We enjoy the vehicle and the personal touch Philip gave us after our buying experience. I will certainly give Bryan Easler and Philip another chance to impress for our next car buying experience, maybe even soon!

AJ
Review №50

Frank Jarvis, John Pop and Alex Long took care of me when buying my new to me Toyota Land Cruiser. They stand behind their word and do what they say theyre going to do. Go see them for a new Toyota or used vehicle!

Th
Review №51

We were on the market to replace our 12 year old car, and Bryan Easler Toyota was the answer for us. After shopping around at a few dealerships in the area, we decided this was the one we wanted buy from. They have a great selection of Toyota vehicles with reasonable prices. The staff were extremely helpful and worked with us on choosing what we wanted even though it was raining. The guest lobby had popcorn and nachos with cheese dip, which was a major plus. We will be buying from this dealership from now on!

K
Review №52

An excellent salesperson named Jim Griffith helped me purchase a new car. Mr.Griffith was extremely knowledgeable about the Toyota car I purchased and helped throughout the process, professional, very low key and polite, great sense of humor and made sure I was satisfied with my new car. Great trade in received also. I will be coming back and pass the word around about the service and professionalism I received here. A shout out to Jennifer in finance who was very polite and knowledgeable also. Awesome team!

Ph
Review №53

Set up a service appointment to check my breaks. What a pleasant experience. Steve took me in when I arrived a day earlier than my appointment and had my breaks done in less than 2 hours! Never had a more pleasant experience with a dealership. No suggestions for additional work, did what I asked and price as quoted. Will have my car serviced going forward at Brian Easler all the time. Thanks for great service! Will visit again.

Li
Review №54

Best service department I have ever been to. They are reliable and customer friendly.

Su
Review №55

Awesome as always

Ca
Review №56

I needed service on my Toyota Highlander. When I called to make an appointment, I inquired if the dealership was requiring employees to wear masks. The receptionist told me that they felt this was a personal decision, and that masks were not required. Of course, there is a state mandate for masks in enclosed spaces, so this is not really a PERSONAL decision...unless you call not caring about the lives of your employees and customers a personal decision. Since they do not care about their community, I do not care to give them my business. There are other Toyota dealers in the area, and one just a few additional minutes down the road....and they ARE requiring masks and enforcing social distancing.

Ma
Review №57

Charlie provided the most exceptional customer service I couldve ever asked for. I am a first time buyer, and he was able to reassure and calm me without taking advantage. He wasnt pushy in the slightest. If you are in the market for a new or new-to-you vehicle, please ask for him! All around a wonderful, pleasant, painless experience.

Ji
Review №58

Usually a pretty good place to get car serviced today not too impressed . I did not receive my $10 discount on my service and I have a grease spots on front of my car

De
Review №59

Took my 2020 Tacoma in to get its first service and I was in/out in just 45mins. The customer lounge was very nice and had very comfortable red chairs.

Br
Review №60

Friendly helpful staff

Co
Review №61

When it comes to repairs they dont do anything right. Then they say something else was wrong and want you to pay for the parts and labor without even giving you an estimate or a call to ask for your permission to do the repairs. Its bad when someone that has been in the car business for years and done everything you can do in the industry has to tell them how to do a proper job and how to handle things the correct way. But thats not a big surprise when they wont pay people that are properly trained mechanics because it cuts into the profits of the owners.

Sa
Review №62

The best Toyota dealership. (new or used vehicle). Everyone is very friendly. Wanted to make sure we were comfortable and needed anything.

Jo
Review №63

Helpful and caring staff. Happy to stay after hours to accommodate our work schedule.. Good Used Vehicle, No problems. Very dependable...

ro
Review №64

Had an appointment @ 3pm, oil change took 1hr. 50 mins. 😤

La
Review №65

Best dealer weve ever dealt with. No hassle on price, reached a deal in less than two hours. Also gave enhanced service options not offered by others. Trustworthy sales team was very comforting.

Li
Review №66

Steve and the mechanics were absolutely amazing! I was in Hendersonville for my wedding when my car started acting up and needed to be fixed. I called and Steve was able to fit me in right away and save the weekend! I have never had a better experience dealing with mechanics and so thankful I found them. I highly recommend them!

Sh
Review №67

Bryan Easler Toyota is a very nice lot to go to if youre looking for any new or used vehicles. I will tell you that they have some of the cleanest used cars I have ever seen. I dont know if they are trade-ins or if they really know how to pick them up at the sales, but they are nice. The staff and salesmen seem to be very friendly and do a nice job of making you feel comfortable. We also have decent pricing on their vehicles in comparison to other Lots

Je
Review №68

Very good

Ka
Review №69

Ask for Chris Coleman salesman. He will treat you right. Hes in used Cars but can sell you a new one.

De
Review №70

Excellent communication and A++ service.Being recent visitors to the Asheville area our Avalon Hybrid power steering froze. We had it towed to the Asheville dealer. Several days past experienced run around and stories that changed.SO grateful we had it towed again to Bryan Easler in Hendersonville! Within 90 minutes of having the car, they diagnosed the issue and had the part on order.We hope to move to the area. So grateful we found an excellent dealership. Zach and Doug are our go to people. Kudos and many many thanks to them!!!!!

Ju
Review №71

I went there to have an oil change in my Lexus. I would trust no one else. Also, we are a 4--Toyota product family (2 Tacomas--2005 & 2017, 1 Sequoia & 1 Lexus LS460). All of the trucks were purchased at Bryan Easler Toyota Hendersonville, NC.

St
Review №72

Super helpful, no pressure and were quick and Fair closing the purchase. 👍👍

Ho
Review №73

A/C froze on a trip from our home to South Carolina. Brought our Sienna to Bryan Easier Toyota. Talked with Brandon Cornwell, Service Advisor. Said he would try to have car looked at next day. However, he called only a few hours later! Said they thoroughly checked out our A/C and it was working perfectly. Brandon also said they could continue to check it out and I could pick up our car next day. A/C worked perfectly for rest of our trip. Brandon was courteous, prompt and considerate of our needs. And there was no charge for their service. Have to say both Brandon and the dealership were first-rate.

Ra
Review №74

Switched to Bryan Easler after not being happy with the Barkley replacements. Great service.

Na
Review №75

I have been in Hendersonville N.C. for a few months and have been stuck driving my sons older Toyota truck so that I could move things.This truck is at the point of needing different maintenance and repairs. I have been very disappointed with the service I have gotten from independent shops.. Last week I had taken the key off the key ring as I was told it was bad for the ignition and I am trying to keep it maintained as I need to buy a new car or slightly used. To make a long story shorter the key was lost and not being able to find another one in my storage unit I called Bryan Easler Toyota. It was a great surprise and superb service by a Sidney W. in the parts department. Not only was it a reasonable price but he offered to come and pick me up. I was not far from the dealership as it is conveniently located. Having an employee like this is wonderful in todays world and I will definitely use this dealership for service and look at there car selection when I get ready to purchase. Sidney and the other employees I dealt with that day went above and beyond to help me and I will always appreciate that!

Je
Review №76

Today we purchased a used Tacoma and enjoyed being helped by Chris Coleman, our salesman. His calm manner and non-pushy style allowed us the time it took to look at the truck and think about it. Chris was very knowledgeable and informative and went the extra mile in many ways. We have used the Easler service department for many years and so appreciate the good, friendly, professional, and reasonable service they offer. We look forward to taking our new purchase in for its regular service. When Chris took us to the finance department to finalize the paperwork, we were encouraged by Jennifers enthusiastic, knowledgeable and professional help. We have enjoyed doing business with Bryan Easler Toyota for many years and look forward to future interaction with this dealership. Jerry and Kathy Knight

Sh
Review №77

They have consistently been understanding, kind and knowledgeable when I needed it. Id recommend them to everyone!

Tr
Review №78

Great job 👍

Ma
Review №79

We just bought our second used car at this dealership and it was just as pleasant as the first time, Chris Coleman (again) was there to help us with all relevant issues but without being pushy and impatient. John in financing put the final touch on our deal and we were leaving happy and will return to this place as the first option when the next car is needed. Thanks for making this such a great experience.

an
Review №80

We just purchased a brand new Toyota Highlander from Bryan Easler. This was our 3rd purchase from Bryan Easler and we have worked with Chris Coleman on each purchase. If we could give Chris Coleman and the entire staff more than 5 Stars we would. The car buying experience at Bryan Easler goes above and beyond any expectations.

pa
Review №81

The best

Br
Review №82

Came 10 mins early for a 2pm appointment. After 45 mins of watching cars go through while mine sat in the parking lot I asked about it. Was placed in the non appointment line and was being ignored. They didnt seem very concerned about me or my time at all so I went ahead a left. Do yourself a favor and drive a few more mins and go to Ashe ille.

Sc
Review №83

I was putting off buying a new vehicle because the car buying experiences Ive had in the past were awful and I was often dealing with pushy, rude or disrespectful salespeople.Bryan Easler Toyota and specifically Jeff Parton and Jennifer Kuebler offered a completely delightful experience. They listened to what we wanted and worked with us without all the back and forth. they were straightforward with pricing and in the end we ended up purchasing a truck that we felt good about!We highly recommend them and hope they continue to deliver an exceptional experience. Thanks again Jeff and Jennifer!

Ma
Review №84

Great experience, again. Thank you, Charlie Brown.

Je
Review №85

I want to thank Mike, Lee and Jennifer for making my car buying experience such a positive one. They were extremely helpful and genuinely nice people. Lee took the time before I left the dealership to show me how the features on my new car worked and hooked up my Bluetooth, and Apple CarPlay. Jennifer explained the warranty and all the paperwork very well, and they all told me to call if I thought of other questions later. It’s very nice to do business with people who really seem to appreciate your business and treat you so well, and not just a number who walked through the door. I highly recommend Bryan Easler Toyota if you are in the market for a new car. I think you will be happy you did. I know I am.

My
Review №86

Always kind and thorough. Nice lounge. Plenty of coffee and tea options. Comfy chair. They usually play I love lucy or Andy Griffith if you want to catch up on some silly oldies.

Th
Review №87

Such an amazing dealership! Danny is the best!!! They were so attentive and willing to help in every way!

Ca
Review №88

They are always punctual and get me in and out in a timely fashion which is important to me. They are courteous and explain what they did. Very happy with their service. I love my Rav 4.

Jo
Review №89

Salesman was working on multiple customers at a time even when there are multiple salesmen who werent have any customer. When I first got in, I told him what I am looking for and he gave the deal they got saying that that is the best he can offer and walk away for a while. He dropped off to the car that I was looking for and told me to bring it to the front. I couldnt ask any questions while I looked over the car since He was with other customer. Out of about hour I spent, he spent barely 10 minutes with me. He was also talking in a rude manner. I am not sure whether that was his strategy or what but he FAILED since I bought the car at different dealership who offered similar deal but with respect to the customer.

Ji
Review №90

Excellent service. Prompt.

Ka
Review №91

I ordered a spare key for my Prius. When I arrived on Saturday afternoon (after driving an hour and fifteen minutes), some guy in the repair bay told me they were closed right after lunch. No one informed me that they closed early to save me the drive. Now, I call 40 minutes before the dealership closes only to be told that parts closes early. All I want is for someone there to send me the key, but nobody can be bothered to take that information. Not the service Im used to at Earl Steward Toyota in Palm Beach.

Jo
Review №92

We went to look at new cars. The salesman was friendly and helpful. No pressure. No at all a bad experience 😎

Bl
Review №93

Ive spent full days in dealerships buying cars in the past, my experience here was quick, easy and fair dealings and in and out in record time in my 54 years of living. Very happy with these folks and will recommend in the future to anyone who is talking about buying a new / used car! My salesman Mike Elliott was great and helped guide me to the perfect car for my needs.

La
Review №94

I leased a 2017 Rav4 from Bryan Easler Toyota today and couldnt be happier. It was my first time leasing and I had a ton of questions. The sales manager, salesmen, and finance manager were patient, pleasant, and very knowledgeable. They all seem to really enjoy their jobs and it made for a fun experience. I recommend this dealership highly.

Wa
Review №95

I purchased a used Toyota Corolla from Chris Coleman today and I had a fantastic buying experience. Chris was extremely helpful and honest making the buying experience easy and quick. I drove over an hour to get here and it was well worth my time, I highly recommend this dealership to anyone who wants an honest and easy car buying experience. Thank you again for the great experience today I look forward to doing business again in the future!

Me
Review №96

I have nothing but great things to say about Bryan Easler. I bought my 4 runner brand new last year from them with no pressure and they made the buying process very relaxing and simple. The service dept is top notch ! Quick, honest and efficient and very knowledgeable.

Ro
Review №97

Go to dealership in asheville, you will thank me later.

Am
Review №98

This was the most pleasant car buying experience Ive had. Dale King is knowledgeable, helpful and not at all pushy. Also, the service department here knows what they are doing and are always courteous.

Je
Review №99

My wife and I had a great experience with the team at Bryan Easler for the second time - I should have posted 5 stars the first time for always forget to post reviews! We had previously purchased a 2010 Prius with low mileage/single owner and had no problems over the last 4 years - now that we have a son we wanted a little more space, so talked to them and they found us the perfect 2016 Camry Hybrid. We felt that the trade in price was more than fair and the process working with John in finance to finalize our deal was actually enjoyable... no games or gimmicks to jack up the price! Would highly recommend buying from the team at Bryan Easler and we will be back!!

Ca
Review №100

Bryan Easler service department is efficient both in service and repair. Waiting room is comfortable and has refreshments. Service managers are knowledgable and friendly. Estimatesare given prior to service and explanatory..

Information
73 Photos
100 Comments
4.3 Rating
  • Address:1409 Spartanburg Hwy, Hendersonville, NC 28792, United States
  • Site:http://bryaneaslertoyota.com/
  • Phone:+1 828-693-7261
Categories
  • Auto repair shop
  • Toyota dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–6PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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