Ordered a coffee from the drive through that was so watered down it resembled iced tea. Terrible.
WORST SHEETZ IN NC! I have to come to Henderson monthly and need a place to sit for a few hours before heading home. I buy the food and sit while on my phone. This store never gets my order right...like ever. Once again it was wrong and I had to get it remade. The remake was even worse. These employees do not care about the SHEETZ brand at all. Food awful, fountain drink machine often does not work, the workers rarely ever smile or are kind to customers. It seems they only want a paycheck. I am so done with this store. Love SHEETZ, but hate this store!
Probab the worst Sheetz Ive been to and ive been to a bunch nationwide. Waited about 20 minutes for the one single item I ordered, but its understandable because of course shes going to make her boyfriends order first who paid 2 people after me and begged me for money on the way in. Id go a few miles further to another Sheetz dont waste your time here
30+ minutes waiting for 2 hot dogs and an appetizer. Saw no less than 11 mulling around with no masks on. I wont be back.(I forgot to mention, Id tried earlier too, after 20 minutes I had to leave)
I used to love this place. Now the service bad and you wait in lines for 15 minutes plus you only get cold food.
Sub par as far as Sheetz go but if you’re traveling down 85 and you’re looking to get gas and food at the same place, this is your best bet nearby.Cons:Too much trash inside and outside, bathrooms dirty.Coffee bar and beer cave unorganized.Pros: staff was helpful and friendly, I got the gas and coffee I came for and my food was good!
We ordered off the app...arrived at stated time. Food was not ready! Whats the point of the app?
Dont waste your money on the carwash in Henderson, it is just an expensive rinse. Paid for the top level car wash offered, my car is still dirty. Has a layer of road film that is now under the hot wax and polish that wasnt even touched. Total waste of money. Basically spent $15 to spray off pollen.
Paid $15 for car wash. Machine put soap all over my truck, then the lights started flashing on the wash panel, the back door of the car wash came down, and the dryer came on. Sheetz refunded my money, but I was left with dried soap all over my truck
I stopped by this Henderson NC Sheetz on Ruin Creek Road with a client who identifies as a woman. The employee, I think their name was Adam, called my client “Sir” even after she said she’s a woman. Calling a woman “sir” is a pretty humiliating pratfall, he should have apologized immediately or used “Ma’am”
Pretty nice store...enjoyed myself until the young kids came running through the parking lot in their loud cars and trucks speeding and revving the car engines 🤷🏾♀️
Stopped at this sheetz to get breakfast and gas and even though they werent busy at all, my order took a while and they messed up 2 out of 4 items. I ordered 2 lattes, one medium and one small but both came in small. I also ordered 2 breakfast sandwiches and one hadnt been heated, the eggs were completely cold.
Slowest drive thru in the whole world!! Been sitting here for 45 + mins. Only 2 cars ahead of us!!
Great place to watch an entire Always Sunny episode while waiting in the drive thru, then half of another while waiting at the window after paying. Foods alright, though.
They take your change after you pay and keep it like it’s a tip and just stare at you like the change is there tip worst location I have ever been to worst sheetz I’ve ever been to seriously don’t come here, if you want a tip don’t make me wait 1 hr and 25 min for a sandwich there is your tip
Good customer service and food was very good. Sooooo yummy ☺️
Waited a hour and a half in the drive through for food. The person in front of me waited a whole hour in line just for a soda. TERRIBLE SERVICE do not go here
No coffee was in some of the pots no hot chocolate parking lot dirty bathrooms dirty.
Dont have to go inside you can get everything they offer at the drive through!
Dont order no food here youll starve to death waiting on it
Got some bad E85 fuel here about a week ago, caused my truck to quit running and left me stranded. I dont necessarily blame the store for this but rather travel restrictions. With less E85 being purchased its left to sit in tanks and absorb moisture. However I dont feel comfortable buying fuel at this location again.
The garlic parmesan cheese wings were awful, super small and very little garlic flavor and to make it worse hard dried out what was supposed to be parmesan cheese. For almost 7 dollars. Sad their food is usually pretty good. Dont waist your moneyBetter wings at pizza hut and village kitchen
Love this Sheetz.food hot and made to milkshakes as well as the frreal shakes always good.bathrooms clean as well as outside n inside clean.staff very friendly and helpful...
In reference to their night hours it USED to be a good place to grab some quick late night food, but between the beggars and lack of actual cooking being done at night chances are youre likely to be turned away. You had better call before you place your online order or even make the drive because theres no guarantee youll get it at all and if you do you might have to wait an hour.
Terrible! The crime is so terrible and nothing is done about it..The entire store inside and out is filthy and unacceptable!The drive thru takes about 45 minutes on average to get an incomplete order that they will never make right.Management needs to shut this place down and restart!
Had a gift card I wanted to use for gas today, didnt use it all. I had prior to pumping asked the guy to just throw it away since it was empty. He didnt tell me I needed to hold onto it in case I didnt use all the money. I didnt use it all and wanted to put the rest into my uhaul that I rented. Rhonda was very rude and said I need the card to put the money back on there. I said I had the guy throw it away, kinda funny how it wasnt anywhere to be found in any of the trashcans. I worked, and waited,and waited. Finally went back in and Rhonda was still being rude, the manager must have put my remainder of my money on a new card, she then waved the card at me ad if I was trash, didnt say a word and walked away. Dont give your money to this place if youcango elsewhere. Theres enough hate and discontent in the world already we dont need more. NEVER WILL I GO TO SHEETZ AGAIN!!
The restrooms were clean but the MTO at this place forgot half the order.
Id give it a zero star if I could, one star is more than generous:/
Great food MTO
Always have a good experience n this sheetz.team is very nice and helpful.
Waited 45 minutes for two pizzas and a cup of fries. They filled other peoples orders who they knew first. Favoritism shouldnt occur at work 👎🏾👎🏾👎🏾👎🏾👎🏾
Passing thru and stopped on my way to Greensboro. Crowded stop. Made a fresh sandwich. No problems here
This place is always gross. Today I tried 5 times to order lunch at the drive through (which is always insanely slow) and finally had to go in because their machine was not working outside. When I finally got my food the meatballs in my sandwich were cold, the bread was not toasted, and cheese was not melted. Trash all over the parking lot and restrooms NASTY! Management is very poor at this establishment and the majority of the staff need training (not their fault).Gave them another try today still slow unacceptable.
Food is great, love eating there on lunch break. Staff is fine, but witnessed a African American women be mistreated, which is not okay. Along with the homeless man in the beer section.
EVERYONE AVOID HEREI sat in line after ordering online for over an hour and my food was only half made. My burger was over an hour old and they still tried to give it to me they claimed it was still hot my drinks werent even started and whole order had to be redone. Im so annoyed I WILL NEVER ORDER HERE AGAIN. I will be calling to make a complaint in the am for sure
Pretty clean place decent service.
I love sheetz food, their boom boom sauce is awesome.
I travel a lot and like to stop at Sheetz because they usually have a good standard of cleanliness and service. This broke that trend. One of the most disgusting gas stations Ive ever been in. The entire outside patio is covered in trash, you walk in and the floor inside has trash on it too. Went into the bathroom and it was like something out of a horror movie. I mean I cant even comprehend how dirty this place was. Avoid if you can.
This store is extremely slow...the owner or managing company should really really consider the customers wait time...mayne more employees hired or something. Ive been visiting this store since its opening. And today Ive had enough not only was my order incorrect, not only did the cashier give me $1.17 cent short, i was late to work behind the lack of effort of the staff. Im very disappointed and as a frequent customer, i can honestly say this is my last time visiting this store unless of emergency. Sheets has a higher standard to
A depressingly dysfunctional fast food outlet/convenience store.There must have been 30 cigarette butts in the 10 feet before the store entrance, and as many varied pieces of trash. Every conceivable surface inside including tables, counters, and walls was either sticky, dirty or both.I asked an employee about the poor sanitation, and she told me to tell the management.An employee was charging their phone on the table in the seating area, and left their keys along with it.
I stop at a lot of sheetz gas stations on my travels as they are pretty reliable for good food and clean restrooms. This one was not up to the sheetz name. The food was disappointing, as the fries were under done and the strawberries soft. My chicken sandwich was soggy (Im not entirely sure how as the lettuce certainly was not wet).The womens restroom was not very clean, and many of the stalls were missing toilet paper. My husband said the mens room was not as nice as normal as well.Overall, it was a very disappointing stop and Im surprised that corporate allows them to remain this bad given the previous reviews.
I love myself some sheetz. I place all my orders online now and it’s the best ever. The food is hot and fresh .
This location has the slowest drive thru. If you are on a time schedule you may as well for get it. Do not go unless you have all day!
We stopped here on the way home Memorial Day weekend. OMG. The women’s bathroom was disgusting like it hadn’t been clean, like, ever and almost all the stalls were out of toilet paper. The store wasn’t busy but yet it took them over 15 min to make my peach Greek yogurt smoothie. That was another strike. She gave me a cup full of peach syrup with a dallop of yogurt. All that time and it wasn’t even properly made it was nasty. One person running two registers. Worse sheets I have ever been too and will NOT be back.
Always clean inside and out great food
This place is unbelievable, the side walk is filthy entrance filthy, and bathrooms were filthy. If I was the managers of this establishment I would be totally embarrassed.
Love this Sheetz.good place to grab food and drinks
Need to be a little more clean.Some workers need to be a little more nicer.. Maybe a little more training..
The bathrooms were gross and the place was a mess. I’ve already wrote a direct review to Sheetz but wanted to reiterate, it’s nasty.
Good food.clean restrooms and friendly staff....
I love that Sheetz is a 1 stop and done kinda place, the fact that i can gas up and order fresh food or delicious coffee drinks made to order is why my family loves Sheetz
Coffee layout had probs but lots of fresh fruit. Broken glass in the exterior exterior dining area. Bathroom clean and uncrowded. Friendly man. Youre offering bag of cashier offered bag. Twice wonderful. Submit review. Cash Massa how about that
$15.00 per hour
Very understaffed and dirty inside. Sad to see such a nice facility to have trash in the floor and in aisles. Be prepared for at least a 30 minute wait in the drive thru after 9pm.
They need to train the staff a whole lot!! Compared to Youngsville and Raleigh locations this one is a dump. The food is never right or sloppy. Lines stay long inside and in the drive thru.
Bathroom is always gross when stopping here. Trash, paper towels, and toilet paper on the floor. Waited 25 minutes for food and my burger was cold and not made correctly. Floor in main lobby is gross as well. Employees not nice at all
Wraps wrapped wrong. No double the meat even when order it. Food cold even when you order hot food. They are slow at register and slow getting food to you. I have stood there over an hour. My roommate was there two hours waiting on our food. When we get it it was still cold. Dont keep milkshakes on shelf. Bathrooms are terrible at times in early mornings especially on weekends. Managers never has time for customers. When you do get to talk to him he down plays what you tell him. Seems like they are always cleaning the grills on third shift. They shut down all food for over 3 hours. The trash cans on outside are always full and running over. It doesnt matter what shift. Cold food. Waited over 45min to get food.
This has to be the worst sheetz in existence. No tea made, an employee walked by and said oh no tea?, then laughed and walked away. Then I thought I would get coffee, but nope no creamer left. Then I thought I would order some food and it was horrifically disgusting. The entire place was dirty and disgusting.
Oxford Road Mini Mart gas is ALWAYS CHEAPER!! And the customer satisfaction is a priority here!! Dont forget about my cheaper Merchandise Also. Locally owned and operated for over 20 years
Do noooooooot get food from here. Period!
Shift Supervisor Johnathan did an excellent job at verifying the facts behind the reason for my visit; a merchandising assignment.
Large bathrooms, good prices for gas. The place had tons of staff on hand, but so many were working the food station that the registers were not moving very quickly. A great place to stop just off the highway.
Nasty. Dirty bathrooms Had to use toilet seat covers as toilet tissue. one stall out of order. trash cans overflowing. Water barely ran in sink (as if clogged with sediment in faucet). Wanted coffee but even the area where coffee is prepared (ceam/sugar and such) looked dirty, and after the bathroom experience I decided to just walk out. Had already filled up... Would have driven on had I known this Sheetz is not up to par with others. Now to find coffee somewhere.
I wanted a chocolate milkshake with brownie bits, carmal topping and whipped cream. I got a strawberry milkshake and I wanted chocolate shove off sheetz
Tired of getting our order wrong. I am a regular here because my boyfriend and i have a crazy schedule. This is our go to place for late dinner when we dont have time. But god try to keep our orders right. After most of the good employees left, the new ones continue to forget half of our 12inch subs or forgets to put 3 instead of 2 apps in the 3 for $4... i check my order now before i ever leave the store. And everytime i try to get my order fixed no one answers the phone.
Its a smaller but decent sheets were clean bathrooms.
CC slots on pump but you have to go in and pre pay. Left and went across the street to Exxon. No issues there. And price the same.
Aweful food! I ordered the cowboy burger and my fiance got the hot chicken wrap. The burger was the lowest grade meat ive ever seen, honestly. Ive NEVER written a bad review but we where so disappointed. His wrap was cold and disgusting, the fries where good but that was it. Would never return here for food again.
Bought a propane cylinder exchange on 11-4-17. Got it home and set it beside my grill. Tonight with people coming over i popped the seal on it and hooked it up to my grill. Doesnt work. Can feel that the tank is full, was still sealed, tried calling for almost an hour letting the line ring for up to 10 minutes at a time and no one answered. After which i went to a closwr store (in a time crunch) and BOUGHT another cylinder which worked fine. I know sheetz isnt personally responsible for filling and maintaining the propane tanks but jesus, couldnt they at least answer the phone to advise on what course of action to take with it?
Stopped at several sheetz before, this has to be the worst ever. Bathrooms are disgusting, water, toilet paper everywhere, urine on every seat that I couldnt even use because I was so disgusted. Service was bad as well. Two managers stood there as me and my dad waited for someone to cash us out for about 5 minutes. Overall I will NOT be returning to this...
I like knowing theres a clean, well lighted place thats always open.
You can find a good hot dog at a reasonable price, a lot of other mid night snacks
Convenient, has a variety of goods.
Clean restrooms and good price on diesel.
I made the mistake of going through the drive thru for a milkshake. I sat in the drive thru for 25 minutes. The only reason I am giving two stars is because the one staff member apologized for the wait.
Friendly staff but the parking lot and surrounding tables had trash/litter everywhere. Seems with that much staff they would take better care of the outside.
Out of bottled water, restroom out of soap. Overall below standards for a Sheetz.
3am visit and bathrooms were very nasty. Team were very nice.
One of the worst on my trip. ...With management verging onto racism. ..I was not able to complete my car wash due to mechanical deffects and communication difficulties at the store. ..manager was busy with other stuff than customer complaints
Gasoline, Italian salad! Excellent
Horrible poor customer service! They do not care about customer
Love this place!
Extremely slow service . Cashier literally walked out while i was there and left 20 costumers hanging for 30min
Good prices
We stopped here on our way from MD to SC. The parking lot was dirty and the trash cans over filling.
Love it and the staff
Really slow service
20 minutes for a sandwich.....
Im standing waiting for my food that I ordered 27 minutes ago......at this point people who ordered after me are getting their food.......asked the Guy behind the counter ......he doesnt seem to care
Worst sheetz ever