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Big 5 Sporting Goods
2712 N Green Valley Pkwy, Henderson, NV 89014, United States
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Big 5 Sporting Goods
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Mi
Review №1

We appreciate all the help that the employees provide us. Thank yoy team

Ch
Review №2

This must be one of the flagship stores. This place was immaculate and seemed to have too many people to help the number of customers inside. Nothing wrong with that except the redundancy of saying Im fine and will ask if any questions arise. The customer service is always top notch and it reflects good leadership and management.

CU
Review №3

Employees very helpful . As soon as you walk in you are greeted. Then they let you look around. And right there when you do need help. Which is nice, it is rare. So I bought 3 pairs of shoes

Cy
Review №4

Its not a very large store so stock is limited due to lack of space. Even so, this location carries everything I expect to see in any Big 5 Sporting Goods which ranges from athletic shoes and apparel to camping and fishing gear, and a limited selection of archery, shooters, etc for hunting or target practice.The staff here have been helpful with their experience and knowledge with my purchases so far. They also dont mind taking the time to check with other Big 5 stores if this one doesnt have the item I want. Their customer service skills are up to par with the best.Prices here are higher than the warehouse-type discount storesbut decades of camping and fishing experience has told me that quality and safety are more important than trying to save a few dollars. It pays off in the long run to spend more in order to get something that is safe and will last longer than something cheaper.

Ma
Review №5

Helpful staff. Good deals to be found. I hope to see you there:)

LA
Review №6

Excellent greetings & helpfulness from staff but Out of stock of the basketball shoes I wanted 👎🏿.

Su
Review №7

The store was very clean, tidy and organized. A team member even asked if we found what we were looking for while we were shopping around and I appreciated that. Im glad we found the tennis tape we needed and also came up on some dressing shoes that happened to be on sale. All in all a good experience. 👍

To
Review №8

I like that they have a little bit of everything. I dont like how they have only a little bit of everything. Good prices though

je
Review №9

Great place for any sporting goods, friendly staff, and clean. The deals are great!

PA
Review №10

Quality sporting goods at very good prices supported by the friendliest staff in Henderson.

Ju
Review №11

I never leave here empty handed. They always have what I need. Nice staff too. Very pleasant.

Ho
Review №12

Even though they didnt have what I needed they tried to help me find alternatives and directed me to another location that had what I needed. The employees were respectful and funny.

Ja
Review №13

Not the biggest Big 5 but it certainly lives up to the name with the big personalities and great customer service of the staff. I found everything I needed here with the help of Rudy, a sales associate (he may have been the manager) You know when you walk into a place and they ask you if you need something every five seconds with a disingenuous smile plastered on their face? This was NOT that guy. He greets customers upon arrival and seems to have an instinct about when you need help. He really was a breath of fresh air. With so many stores employing lazy employees, I was impressed by ALL the staff and how well their dynamic seemed to work...and made me wanna stick around and buy more stuff (off the sale rack, of course) but honestly, I had to take a minute to write down all their names to acknowledge them for their exemplary customary service skills, infectious smiles and knowledge. RudyTia, Jackie (the one who sings a lot) and Esther. You guys rock. Love my boots! Thanks!!!

Pa
Review №14

Always best place for walking shoes!

Sa
Review №15

Small location. Not much quantity, especially for baseball.

co
Review №16

Informative, friendly, down to earth staff . Variety of products, great prices. Mark - gold star for you .

Ad
Review №17

I drove here from Boulder City to a closed business. Update your hours.

Ca
Review №18

I was wondering can they pump soccerballs, and basketballs If I cant afford a pump of my own?

Ch
Review №19

Fun, kinda boring, but good if your into sports

Li
Review №20

Great service! Selection is a bit sparse.

Ka
Review №21

All I can say is Im very pleased with the service I received at this big 5 location in particular. Their staff is super friendly and helpful, I like to ask a lot of questions and not once did they seem to be frustrated with me! The store, as I understand is under new management and it shows! Everything looks neat and organized now; I had no problem finding what I was looking for. Their new store manager is polite, helpful and an overall hard worker it looks like. He had no problem personally helping me or answering any of my questions, he takes the time to explain everything thoroughly. If youre in the area and need any sporting goods, clothing, shoes or even just to browse this is the place to go!

Pa
Review №22

Very nice staff. Lady help me carry my purchases to my car.

Ta
Review №23

I bought patrolman work boots for $29.99 always a treat for my feet. Great prices and my feet dont get that shocking pain from that first contact with the floor in the morning any more. Since I started wearing these.

Ch
Review №24

Great stuff for cheap. Dickies flip flops ALL DAY!!!

De
Review №25

Theres only 1 place to go when I need new shoes. Big 5 is it. BGFV over $10 too. Go go go. Got in big @ 73 cents.

no
Review №26

It was clean and the employees were friendly but unfortunately didnt have the selection I expected.

Jo
Review №27

Always have good gun selections

Jo
Review №28

Good prices, large selection, very nice and helpful workers there. Unfortunately they didnt have what I wanted and suggested another one of theyre stores might have it, then they called the other stores untill they found it they put it on hold for me gave me the address and phone number plus directions how to get there. They did all of this for me with a smile. I LOVE THIS STORE.

Ka
Review №29

Great sports store

Ma
Review №30

The website is easy to navigate and they do have a lot of products online it was a pleasant experience

An
Review №31

Nice 3pk of masks, durableLightweight and easy behind the ears.Different cute designs as well.

Ri
Review №32

What can I say? It’s Big 5! Plenty of cool stuff in here, especially those who love the outdoors. Haven’t had any bad experiences with the staff, but also nothing to rave about.

da
Review №33

Always buy my walking shoes there.

Bo
Review №34

Stopped informing the shoe sale.Nice small now adays to avoid the Super/ Stupor stores Lol..

Mi
Review №35

Nice place good sports stuff

T
Review №36

Im not a huge fan of Big 5s but this one is clean and well organized. Just like many other stores are, they are also out of workout equipment since everyone seems to be working out at home.

Br
Review №37

I went last week to do some shopping there and I was able to find what I need, honestly there employers are Friendlys and they help you right away with any questions tooOne thing one I find there, just the parking lot is always busy there l, so you have to be careful where you park your car, well thats my point of view

Br
Review №38

Friendly staff and every helpful found what I needed

Ne
Review №39

I dont understand all the sales they have every...single....day. I would have bet they were going out of business but apparently they are not.

Da
Review №40

Good selection.

An
Review №41

Had the shoes that I wanted ar a great price. The help was a little slow...

se
Review №42

Had a great time laugh alot with my lil brother trying on hes new rollerblades 😆

RA
Review №43

Staff were just standing around at the till, didnt offer assistance to us nor the family that entered after us.

Jo
Review №44

Just okay... Second rate leftovers at prices that arent great. You may find a good deal once in awhile, but thats rare. My time is valuable. Id rather spend a few more dollars on EXACTLY what I want at Dicks or online.

Vi
Review №45

Great customer service many deals and Wednesday specials

Da
Review №46

My fiance and I have shopped at this location for years. Literally have spent hundreds of dollars buying equipment including but not limited to punching bag/stand/camping equipment and decided we would shop rifles/shotguns for small game hunting and to protect out home to an extent. The emoloyees that have helped is have always been so polite at this location but I guess we came in looking drab and not like we had money this particular time (last weekend), so the man who helped is at the gun counter was extremely rude to us. He also expected us to know everything about guns and talked down to us like we were scum. Almost to the point of me filing a formal complaint. I have never been this disrespected in the 20 years I have been in this town as I was by this man at this location. We later went to Dicks and bought a $400 Ruger rifle and their sales rep was completely polite and helpful. Seems to me Dicks has more attentive employees that know every customer is to be treated with respect. Especially a customer like me that has lived in this town for decades and knows many many folks in this town. I will never shop at any location of Big 5 again just because of this one particular man at this location. I wish i could go back in time and give all my money to a better company that hosts intelligent as well as polite employees. Your company is only as good as your worst employee.

Pa
Review №47

Tyler was very helpful and nice. Fair prices and great selection on items. Never had a bad experience anytime I went into this store.

Fr
Review №48

The young manager lady I apologize I forget her name was very very helpful with addressing all of my questions for my new shotgun IE Mossberg 500 tactical. I had quite a few questions that she answered promptly and it was close two closing time but she did not try to rush me in any manner which I really appreciated.

Co
Review №49

Was surprisingly nice. Way bigger on the inside then how it looks on the outside. Will be going back for sure to check out there camping supplies.

Na
Review №50

This is the working mans/womans sporting goods store. Been coming for decades for quality boots, bracing of all types for repetitive motion injury protection, weights for jib camera setups, archery stuff, hiking, wet suits and more. I am an occupational athlete, (as well as an amateur jock) with tons of physical needs and Big5 keeps me going. The prices are right. Nobody beats their selection of tennis elbow braces that actually work, as well as knee braces or crawling in small spaces knee and elbow pads. They got heavy lifting belts for day-to-day assaults on our bodies, energy gels for that weekend running competition, endless brand-name shoes, cool clothing for any weather and lots of sale prices.The only thing I wish they had: flashy colorful high tops. The other guys have that, but the other guys prices are ridiculous and its mostly fluff - whereas Big5 sells us gear that works, lasts and does not cost an arm and a leg.

Le
Review №51

Great prices

Co
Review №52

Great, helpful staff! Store was clean and organized. Prices were fair. This place has most of your sports needs as well as some camping equipment. I do wish they carried more options for soccer cleats.

ja
Review №53

Went in for a specific pair of shoes that I noticed was on sale 5 days previous. When I checked the price, I found the sale had ended a few days before. They honored the sale price anyways. Good customer service every time I have gone. Great job and thank you!

Jo
Review №54

Great store lots of options found several items I needed for packing

Am
Review №55

Excellent bargains- check out their sales items. Good quality. Havent been disappointed.

Ke
Review №56

Quick dash to buy some fishing weights. Not a great selection of stuff but decent. Could stand to be reset to cater to the area. Example we dont buy much saltwater bait in the desert.

Br
Review №57

Horrible customer service and manager. I asked if they could price match the exact maker of the product and she couldn’t even take the time to check the price. Just wanted me to pay and leave. 0 stars too bad I have to give at-least one.

Ga
Review №58

Lots of shoes on clearance.Who couldnt use another pair of shoes?

Wi
Review №59

Pretty much have some stuff I need, but be a smart shopper

Ma
Review №60

No better place to find great work shoes at a good price!

SA
Review №61

Good selection and great sales too.

Le
Review №62

I like Big 5 - usually buy my husbands work shoes here & I enjoy browsing- there is so much to see.

Ve
Review №63

Good!! Would have been better if I didnt forget to give them my coupon.

El
Review №64

Always great deals and great selection. Everyone is so helpful too

Ra
Review №65

Out of stock of the boot I needed.

Th
Review №66

Its okay. Not sure if I dont like Big 5 in general, or Big 5 specifically. I feel like the prices should be lower, but they offer name brand stuff. Im sure Nike and Underarmour dont really allow undercutting.

Ga
Review №67

Using them for decades.Convenient and great sales.

La
Review №68

Went in recently and had great experience purchasing shoes, reasonbly priced during their clearance sale. Yesterday for their 63rd anniversary I really didnt see such great deals?? But all in all I support Big 5 stores.

Je
Review №69

Very friendly helpful staff.

Sh
Review №70

Was looking for a good quality but inexpensive hoodie sweatshirt and socks. I found both.

Ju
Review №71

Beyond satisfied with my experience! Exceptional!!!Welcoming, helpful, friendly, and I gota Great deal!Thank you

St
Review №72

Great store with lots of choices. The staff are friendly and very helpful.

Je
Review №73

I love shopping at Big 5 Sporting Goods. They always have great deals and their customer service is amazing.

Si
Review №74

Love big5 got my beach stuff from there good deal

Ri
Review №75

Meh, ok to less than great selection. A knife accessory was the only thing I wanted to buy. Oh well. Meh

Jo
Review №76

Excellent place for sporting goods cheap prices lots to choose from

Ji
Review №77

My second time shopping there, lots of great stuff and awesome prices with great name brands. Well worth the visit, staff is exceptional.

Ra
Review №78

Great inventory

Jo
Review №79

Horrible customer service. Went to buy sneakers and couldnt find anyone to help me. One tall guy walked by me and chose to look the other way. Finally got someone to find the sneakers I wanted only to open the box and see they were the wrong ones. Their were 4 sales associates huddled in the front of the store socializing instead of working. Their may have been only 5 or 6 customers in the store so it wasnt like they were busy.

Ja
Review №80

Staff was great

ti
Review №81

Always good

Al
Review №82

Summer sale is on, good values. Staff is great

Wi
Review №83

Something here for everyone great great shopping very very helpful employees

Ma
Review №84

Employees were very helpful .I found what Ive been looking for so Im happy

Ti
Review №85

I went in to buy a golf glove, I go to the rack and there was a limited selection to choose from, so I picked a glove that was on sale for $6.99, when I went to the cashier she rang it up and thr total was $14.06. So I told her I thought it was on sale and I offered to go back and check myself. On my way back there she called customer service to golf, there I was met by an unhelpful Male employee who witnessed that the gloves were on a hook that said on sale, $6.99. He told me that the gloves were on the wrong hook therefore they werent on sale. I then removed all the gloves off the hook looking for the gloves that were on sale. There were no gloves on sale that were even on that hook. No one offered to honor the price of the sale gloves even though I stated my case to several employees there they should honor the sale price since it was there lack of inventory maintenance that led me to believe the gloves were on sale in the first place if they would have honored the price posted I would have given them a 4 star rating. Limited selection, poor management

Ch
Review №86

Went in for workout equipment and everything was sold out...

An
Review №87

Good parking lot, great sale prices and friendly helpful employees.

Do
Review №88

Great service, great prices

Ci
Review №89

Good variety of products, good prices, helpful shop staff, but I think the cashier was in a bad mood.

Ta
Review №90

The employees are really nice and helpful here! Every single one of them, it was great!

Bi
Review №91

The sales person Joe was awesome will definitely return to this store.

jo
Review №92

Good place with good prices and selection.

Su
Review №93

Five stars for the fact they keep a bag of assorted feminine hygiene products in the ladies bathroom. And the staff is friendly.

Si
Review №94

Very helpful staff.

Be
Review №95

Friendly staff, knowledgeable and willing to help. Great deals

Jo
Review №96

They had a kite for me

Jo
Review №97

This place has the best prices on shoes

Ni
Review №98

Good selection of sporting goods. Fair prices however, you can get some good deals with their sales paper

Ke
Review №99

Just your average sporting good store a decent selection of everything

Di
Review №100

Horrible Customer Service

Information
26 Photos
100 Comments
4.3 Rating
  • Address:2712 N Green Valley Pkwy, Henderson, NV 89014, United States
  • Site:http://big5sportinggoods.com/
  • Phone:+1 702-434-4141
Categories
  • Camping store
  • Sporting goods store
  • Clothing store
  • Outdoor sports store
  • Running store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–8PM
  • Wednesday:9AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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