Great experience. Jose took good care of me and my car. I was in and out. 1 hr. Awesome service 👏 😎

Stopped by this dealership to look for car and was impressed how friendly and helpful Piero was. I told him my price range and what I was looking for. He did not have many cars to choose from the the lot but looked in his computer and found a couple in my budget.

Great service from my sales person. The most important fact is you didn’t have the markups on the vehicles that’s why I purchased from you.

I recently purchased a used truck from this dealer and couldn’t be happier with my buying/trading in experience! Salesman Tanner Daughtery was very knowledgeable and made the process super quick and easy! I highly recommend AutoNation Buick GMC Henderson!

Service Dept. is excellent. Pleasant waiting area and my car is always spotless when I leave. Thank you to David G., Service Rep who makes every visit pleasant.

I went to the shop to have a daytime running light repaired. The part had been ordered ahead of time. The Service Advisor, Jose Torres, was very courteous and professional. While the Acadia was in the shop the tech also spotted a problem with the water pump which was also repaired. Great service. Thanks again to Jose Torres

Jose in service was great, he was very polite. My terrain is diesel he took time to verify and double verify because its not a vehicle they come across often. Pricing was surprising decent for a dealership. After service they even washed my car! The wait was too bad either

Assistant Service Manager, David Grodzian was outstanding!! He was extremely knowledgeable and solved the problems I had with my vehicle. I hope that on my next service visit, David will be available to once again help me out!

Stopped in heading to the airport and Bob helped us. Super positive, great experience and was in and out with no pressure.Would recommend, ask for Bob when you get there!

My 2011 Buick Regal has a shift hesitation between first and second or second and third gear. I stated to the guy who wrote it up that the Transmission pressure sensor is know to cause this problem. I was charged for a diagnostic and they recommended a transmission service to fix it. Guess what! The car this morning just did the hesitation again while I was trying to get out into traffic! Almost in an accident! Therefore, I will be taking it back to the Las Vegas auto mall dealership to have them fix it correctly this time and I will not be paying for another diagnostic! Your know it all people need to listen to their customers!

The entire purchase process was professional and informative. Everything was explained thoroughly and all questions were resolved. I really appreciated that there was never a hard sell attitude by any of the Buick representatives.

Worked with Denise she was attentive to my needs and answered all of my questions. The vehicle was ready when am she said it would be and she effectively communicated with me throughout the process.

The service advisor was terrific and very helpful...

Nathan was wonderful! I stopped by and he let me take an impromptu test drive of a Encore GX. Deciding between a GX and a Ford Maverick. Thanks, Nathan!

The service (oil change) was fine however I had an appt to speak to a sales person regarding a possible trade-in. Due to an emergency that sales person was not available and couldn’t make the appt. there was no communication, no one let me know she would not be coming in, no one else seemed to be available to speak to me or didn’t seem to take any interest. I have been told that car sales is down right now. I am a good customer, I have purchased 3 vehicles at your dealership so I am wondering how you could let this happen. I received a phone call two hours after I got home wondering if I was still there. The customer service is really lacking.

Jose is the best! He makes sure my truck is done on time and clean! He keeps it running in tip-top shape.

Extremely great customer service but the first vehicle I bought the motor mounts are bad and they told me that I had to pay for them so I ended up taking the car back getting a different car and now this car is falling apart on me Ive had two parts fly off on the freeway now waiting for them to fix them the first time I reported these parts were broke and they told me I had to pay for them as well I havent even had the car 30 days its too bad because I really like the customer service and was looking forward to purchasing a second vehicle hopefully you dont go through the same experience I did sincerely.... Armando M.

I was very happy purchasing a vehicle from them. The car salesman, Bob Laconi, was very knowledgable, and extremely trustworthy. I would not have trusted anyone else when purchasing a vehicle. He answered all of my questions, looked out for my interests, and made me feel very confident and extremely happy with my car. If you are purchasing a vehicle, purchase from them! 11/10 would recommend.

Before COVID-19 shut down, this was an excellent place to have car improvements. We have gone there twice since shut down and was there for three hours, unacceptable to us! What is the point of making an appointment when you will have to wait so long! Salesperson Peter was good, but the whole process was irritating

Everything was excellent. Very pricey though. Can get the same service for half the price.

I own a 2020 GMC Sierra Denali and used AutoNation Buick GMC Henderson for the fist service. I could not have asked for a better experience! The service advisor was prompt, polite, and professional. The service was fast and they washed the truck upon completion.

Wonderful services, THE BEST OF THE BEST in the auto business in Las Vegas, Bob, was very professional and friendly if you want buy a GMC or Buick, look for this guy, your would have a great experience.

Had a great experience, Jose really helped out and got the tires we needed to get our Buick Encore back on the road.

My car had the catalytic converter and O2 sensors replaced under a factory recall last March 2021. In Aug 2021 the car failed a smog check due to an emissions failure and the check engine light came on. I took the car the next day (Friday) to AutoNation. They were not able to perform a diagnostic check on Friday because only one Tech knew how to use the diagnostic computer and he was not at work that day. I returned the following Monday and the tests were performed confirming one O2 sensor was defective. The O2 sensor was replaced under warranty and the car passed the smog test. The dealership kept me informed all along the various stages of the repairs.

I scheduled a oil change in advance. It took over 3 hours of waiting at the dealership to get my oil change. I could have gone to a Jiffy Lube and had the oil change completed in less than 45 mins. It is extremely frustrating to have waited so long for something so simple.

Brought car in for service light issue.Ran check found the problem.Was surprised how fast I was seen as another dealership could not touch it for days while it would have to sit at dealership.Good job Auto Nation!

My dad says Jose Torres Helped great!!!!! He is a human person and a helpful guy, THANKS JOSE FOR HELPING SPANISH SPEAKERS in a happy manner and keep in that way!!!!Autonation/ GM: You have a great advisor!! Keep the best employees on your team!!!!

Fast service. David was the guy that helped me, he was very friendly and helpful!

Well!!!! Thanks Bob for making my dream .... I finally got my first toy on my name I feel super happy 😄😊☺ THANK YOU GMC AUTO NATION

Friendly and helpful staff. Had some tire issues. They handled it quickly. Thank you

After several attempts to change the door locks to only unlock drivers door when key is removed, David very easily demonstrated how to program. He was professional and courteous. The waiting area and restroom were clean and offered a variety of snacks and beverages. I was pleased to see that there was a designated person to periodically sanitize the area. My only complaint. over which you have little control, is that there were several customers not wearing their masks in the waiting area in spite of the sign to do so.

Tanner Daugherty was my salesman at AutoNation in Henderson, NV. I was an out of state buyer from CA and Tanner helped answer all of my questions prior to our visit to his dealership. He took all the anxiety out of the car buying process and made it an easy and straightforward experience. I would 100% recommend a friend to Tanner and AutoNation for their next automobile purchase. Thanks Tanner!

I took my car in to replace a flat tire and was told there was a recall that would be fixed at the same time. After keeping my car for 8 hours, I was told my recall service could not be performed due to an after market part being installed that voided my warranty. My car was purchased new 8 months ago and this was the first time it has ever been in for service. There has never been a part added or anything done to it since I bought it. I dont think your service team was being honest with me. There is no reason that my brand new car should not be covered under the full warranty and I will be taking my business to another dealership.

The wotdr expierience I could ever get from a dealer ship this one and the one I bought the truck I would absolutely tell someone to go buy and fix their truck somewhere else when the time comes

Service advisor was polite and shared valuable information with me. Great job on the professionalism and thanks for the advice for us newbies in Vegas !

I tell u nothing but awesome service today Jose service agent took great care of us. And we came to Buick because of issue with different dealers. Jose and Antonio very friendly very professional treated us like family all my car needs right to Buick Autonation. Thanks Guys

Great experience. I contacted the dealership via the internet, got information on a few cars that fit my requirements quickly, and received a price I ultimately agreed to. Buying a car has never been so easy! Thanks, Nancy!

This is the worst experience I have had in trying to purchase a vehicle. It is day 6 since I was given delivery of a new vehicle without financing being secured. I am annoyed and angry. I will pursue all legal avenues to remedy this situation to ensure this practice is not continued.

Had a second key fob made Was taken in at the exact time of my appointment and it took the time and was ready as promised Manager David very courteous and knowledgeable

Tech was courteous and professional. Work was completed within quoted time limit.

The best service department experiences I ever had are here.

Good service, good workmanship, always a clean car back

I love this location. Ive bought several vehicles from there. Bob made our deal very easy. We bought 2 from him. I highly recommend Bob an your dealership!

My husband and I went to this dealership to look at a pre owned car and our salesman was Bob Iaconi and we couldn’t of had a better experience. Not only did he show us the car he also went over all of our options to purchase a vehicle and helped us make our decision. He was very patient and helpful. We ended up leasing a new vehicle from him and he helped us with returning our lease car that was up.We will definitely go back to him when we’re ready for another vehicle. This was the most pleasant and easiest car purchasing experience we’ve ever had. Thank you and we will definitely recommend Bob to our family and friends.

Our purchase experience was great.Brayton was easy to communicate with and always prompt. Once at the dealership the transaction went smoothly without any surprises. Brayton and David were a pleasure to work with. Thank you for a great experience.

I have to share my positive experience with this dealership. I do not live in Nevada, but bought an SUV from Autonation Henderson while driving through. Purchasing process was fine, though a little long and with your standard financing upsell tactics. About a month later, we uncovered a mistake that was significant. Without sharing too much detail, to my more-than-pleasant surprise, the dealership owned up to the mistake in a significant way. It restored my faith (maybe temporarily) that integrity still permeates some areas of society. I’d whole-heartedly recommend doing business with Autonation off of this experience alone.

I was disappointed with my experience on this visit. My 9:30 AM appointment was delayed until 10:15 AM. There should be a way to contact the customers of delays in the service department so they can arrive a little later without losing their place in line. An hour and a half is unacceptable for an oil change. They need to do a better job of scheduling appointments so these long delays dont occur.

My experience was indescribable! Bob I., Cadarius, and Geoff were amazing! From the moment I walked on the lot I felt like a queen, I did not feel pressured nor did I feel overwhelmed. Questions were asked to find my perfect car! The staff treats you like family! If you are shopping or considering a new car, please go visit them and ask for sales man Bob and sales manager Cadarius you won’t be disappointed!!!

Very nice but very tricky. Lied about price and made it sound cheaper but when I got there was much more. Wouldnt let me take my vehicle somewhere else after I found out where I could have saved over 60% of my bill. These service people are crooks and out of your mind expensive once you find out how cheap you can get it done elsewhere.

Piero was excellent his customer service was superb.

These folks are the BEST car dealership in Las Vegas! If you want to deal with people that treat you with respect, are enjoyable to be around, and no hassle purchase, go here. I worked with Tanner & Paul. Ive been to about 12 car dealerships in Las Vegas in the past several months. There is no other dealership Id rather buy from.

Been looking for an SUV for the inlaws for months. It was a great car at a fantastic price especially with used car sales going nuts. They always treat me right. Customer for life.

The knowledge of our vehicle, courtesy of the staff and speed of the repair makes me come back again and again. Thanks

Denise was exceptional, I truly appreciate her service.

Work was acceptable but we were told the work would be completed in an hour and half. I thought that was excessive but with Covid situation I was content. But 3 hours after dropping the car it was finally done and not once was I informed about the delay and of course no apologies were offered then when it came time to pay the bill was higher than the quote and 20 dollars higher than what we paid for the same service at you Sahara location. I expected good service like they gave me at your Sahara location but my service advisor couldnt have cared less. I like waiting at you dealership but not like this.

Sales staff is very friendly and helpful. Bob Iaconi (Sales Rep) bends over backwards to ensure customer satisfaction

Love this place! Cant believe I finally found a dealership that I didnt walk out on! Friendly and knowledgeable associates. Bob Iaconi, Jr. made sure I had everything I needed, including my daily dose of humor!

I worked with Cadarius before coming into the dealership. He was very helpful and worked with Nathan Babb to get me into a 2020 Buick. They made the process easy and fast. I appreciate their friendliness and knowledge

Nathan Babb was the primary person I delay with on purchasing a nice used car for my daughter for college. He is extremely knowledgeable and friendly. Nathan deserves the highest praise and so do the other folks that helped us. Everyone there works as a team. Thanks all...that’s why I’ve been coming back to AutoNation Buick GMC Henderson for six years now. Well done!

EXCEPTIONAL SERVICE!! I’m so thankful for all of the help and support Nancy Bortolussi has shown me in the past couple days while we searched for a new car together.She was so thorough, understanding and patient with me through the entire process & it gives me a piece of mind knowing I bought from such a great dealership!I also want to give a huge thanks to Cadarius Colbert for his extra attention and helping me get the best possible trade in value for my car! These two really made my experience so smooth the last few days and because of them I would highly recommend this dealership to my friends and family.

Its always a pleasure and a positive experience at this dealership. Tanner Daughtery and Steven Lobos are exemplary employees and a huge asset to your business. Thank you for all your help!

Go see Tanner! He was incredibly helpful and made sure I was happy throughout the entirety of my nex car purchase. It was a great experience.

Service team is friendly and easy to work with. Great experience.

Great communication with regards to my vehicle

Sales rep Robert Nelson was a pleasure to do business with. Worked out the best deal, with all the benefits. Love my new Encore GX!

Denise did a wonderful job taking care of us.

My boyfriend and I were in a terrible position with a car we purchased at another dealership (drivetime sahara), but as soon as we came here everyone from sales to service were there to try and help us any way they possibly could unlike all the other shops our insurance company Silverrock directed us to. They went above and beyond to make things better for us; we were looking at a potentially astronomical repair bill but they found out our car was still under manufacturers warranty and they were able to reduce our bill from the thousands to a couple hundred dollars. Truly saved us in a major way, they even cleaned our car inside and out! Very professional and good natured staff here, thanks again Bob, Anthony, Antonio,Tanner, Denise and the service team at Buick GMC @Henderson!

Excellent customer service. Upfront with all the details. Bob made our visit tremendously easy and welcoming.

My salesman Nathan Babb was awesome. He went above and beyond to make sure I got exactly what I wanted. The manager and finance person was on it too. So happy with my experience

I had bought a car from Autonation Buick Henderson about 4 months ago and the buying experience was GREAT. This time I sold a car and the experience was just as good as the buying experience. The whole dealership was great, they gave me a good deal for my car, no haggling and no problems. Everything went super smooth. Again I would highly recommend Autonation Buick Henderson for both any buying or selling needs. I got to work with my same salesman, Nathan Babb and as the last time he was great, very helpful and super nice. The wife had a minor problem with the car I had bought before, and he went out and personally fixed the problem when we were waiting for my check. So again I would highly recommend both Autonation Buick Henderson as a dealership and Nathan Babb as a salesman to my friends. Thanks

We were extremely satisfied with our purchase, from the initial contact through to the actual purchase of the vehicle. Our sales representative was Tanner, he was very polite and friendly and answered all our questions in a very professional manner and we never felt pushed into making a decision. If any of my friends or family were going to purchase a vehicle I would recommend they see Tanner.

Worst Diissatisfied Experience Of Our Life.

The entire experience was outstanding! Robert and team took care of all our needs with no pressure and got us out of there in record time! 😉 Thanks again...

Very pleased with the professionalism the service team showed. Denise Morales took me through the process and was pleased with result. My first American car in decades. Love the Buick Envision 2019.

I took my Buick Enclave, lease w/12.8K miles, for an oil change and waited for two and a half hours. even though I was the first appointment of the day on a Saturday. Ever since then, my car has been malfunctioning—dashboard screen is cracked, the wheel pressure gauge is malfunctioning, the A/C is not working, and there is a funny noise coming from the motor. The car is still under the bumper to bumper warranty, but after 12.8K miles, I know my car well enough to say it had none of these issues prior. The car is *very* well taken care of and gets cleaned weekly, even if its barely used. I am convinced someone in the service department did malice on my car. When I called the service manager, he told me the person who helped me that day no longer works there (not comforting to know this). We drive the car for errands and thats all. Anyone out there have similar problems with this locations service department? Please, leave a review and lets share our experience about it. The general manager might not realize how his service department is being run.

Denise was amazing! She made the whole process flow smoothly. Answered all my questions and kept me informed throughout the whole process.

Our salesman Tanner was great. From the first time we spoke with him on the phone to completing our purchase at the dealership he made the whole experience smooth and pleasurable. Will definitely be letting our friends and family know about Tanner and our new Buick that we love.

I accidentally made an appointment at the wrong dealership. The service associate still fit me in and worked quickly to get me fixed and out. One of the best interactions I’ve had at the dealership

ALTHOUGH I PURCHASED MY GMC TERRAIN AT A DIFFERENT GMC LOCATION, I CHOOSE TO BRING MY TERRAIN TO AUTONATION GMC. THE SERVICE AND CUSTOMER SERVICE IS ALWAYS THE BEST!IF THIS LOCATION HAD THE VEHICLE I WAS LOOKING FOR AT THE TIME OF PURCHASE I DEFINITELY WOULD HAVE PURCHASED IT AT AUTONATION

Nathan was our salesman when we bought our 2020 GMC Sierra in July. He went above and beyond helping us while completing the sale. We wanted to come in late when there were less people. We asked for masks and social distancing and that was already his practice so it made us feel more safe and secure. We were able to workout most of the details of the sale prior to entering the sales floor. He made it quick and easy once that day came for us to be inside the building. Since the purchase we have had some maintenance issues. Even though he’s not in the service department he has gone out of his way to assist us. Nathan is customer service oriented first and foremost. I would purchase a vehicle from him again. He is an asset to Autonation GMC and the sole reason I have returned and stayed during our service issues. Thank you Nathan!

What a great truck buying experience, from the moment I walked into the dealership until I drove off in my new truck. No pushy sales guys fighting over each other likes vultures trying to eat the closet dead animal as soon as you get out of your current car. Was able to work most of the deal out over the phone since another GMC dealership on the West side of town on Sahara decided they wanted to try and take advantage of me. Only regret that I had was that I did not just go to this dealership in the beginning. Cadarius my sales guy was very knowledgeable and a pure pleasure to deal with, as was the manager and finance person. Going to be a GMC customer for life!

Service advisor Denise is courteous and great

Denise was wonderful. Very informative. Great experience with your service department.

Worked with tanner on a gmc seirra. I called ahead and he had it pulled up and ready for me. Was upfront with me from the get. Spent some time with the finance to get my payments where I wanted. With as hectic as the market has been this whole buyin experience was beyond awesome and wasnt stressful at all. Highly highly recommend tanner for any of your sales needs.

My mother bought a vehicle from here recently. I liked the haggle-free policy while some may not. The buying experience was very very good. The salesman James and the manager were extremely helpful throughout the process on every level. We left there with a feeling that we were welcome back. Well, she wanted to keep the new battery she had from the trade in but it did not work out (and sort of an odd request). Few months later the battery in the new vehicle just went out. After taking it back they were glad to replace the battery. She mentioned the circumstances when we purchased the vehicle expecting maybe a discount or even just a very sorry would suffice. However, James comes back and tells her she is not going to be charged.Takeaway from this post is that it took the whole chain of command over there to do the right thing when they did not have to. That is golden to me. We will be bringing the vehicle back for repairs at their shop and I am very happy with the service/care that James and everyone over there have provided. I feel my mother is taken care of. Thanks for being great humans.

Denise is always so helpful!

Recently (last week) had an amazing experience purchasing a vehicle from Autonation Toyota. Part of the reason I chose the vehicle I did was because it came with a written 90 day warranty that is good at any Autonation. Today my AC went out. Its a used car, it happens. I called Autonation to verify I could use the warranty anywhere, so I called this dealership to make an appointment as its much closer to my work and its a GMC dealer so they would be more familiar with the Colorado I needed fixed. I was surprised to be told that they would not honor my warranty there and I would need to take it back to Autonation Toyota. After questioning it multiple times I was told they would be more than happy to make me an appointment at Autonation Toyota. Thanks but no thanks. I am definitely glad I chose not to go buy from this dealership.

Everything went great. All work was performed by the time estimated.

Great Sales staff Nancy and Robert...Especially Nancy Bortolussi. She spent a lots of time to shepherd us through the buying process. Thank you Nancy B. You are the best.

Greatest car buying experience in years. Recommend very highly.

Denise Kipling was the service manager that assisted me. She was friendly,knowledgeable, and courteous. Denise made the process easy and fast.I look forward to working with her again in the future.

It was for an oil change and fuel service, I was in and out in 3 hours as promised

Good customer service and good work.

To Whom it May Concern,The sales representative (Tanner) was kind, respectful, calm, not pushing, fun to talk to, and mad the transaction so smooth. He was also genuine and was very knowledgeable. He listened a lot to our wants and concerns and really spoke from a personable level and not just trying to push a any car on us. He treated my family with so much respect and offered refreshments and even let my daughter borrow his phone charger, lol. I am not kidding when I say I have NEVER had such a smooth and great experience purchasing a vehicle until now with Tanner, and even dreaded going to go look for a car, lol. Tanner also kept us updated on the steps, process, and things to consider. He also provided us with a tour of the dealership like the waiting area for car maintenance, where to go, and what to expect. Hi manager/boss even came and said hi and was also personable. I also liked that we got to work with just one person and then another one the gap etc. also the dealership was REALLY CLEAN! and had signage through out, like the bathrooms about the steps that the dealership is taking to make sure customers are safe.I have nothing but positive things to say about my experience and really hope Tanner is recognized for his AMAZING CUSTOMER SERVICE!!

So far so good. Tanner and I have been emailing back and forth, so it was great to see him in person. We talked and he helped me get stuff squared away. No vehicle yet seems the one I want is in short supply, but I believe he is willing to work this out.Will post progress later.

Nate Babb provided outstanding service! He started by sending me a detailed list of cars to look at based on my preferences that provided every specification I needed to know about each car which I found to be really impressive. When those cars didnt work out Nate went above and beyond the call of duty to find my beautiful 2017 Hyundai Sonata Hybrid! He educated me on car buying and made sure everything happen the same day! In addition, Geoff Reeves was also fantastic in setting me up with an awesome extended warranty that I have already raved about to my colleagues, friends, and family. Thank you for my gorgeous car and for providing excellent customer service! I am very happy with my purchase and had an easy and wonderful car buying experience with your knowledgeable, kind, and exceptional staff!

Very comfortable experience, people so nice there

I chose to wait for my oil change, and it wasnt a long wait.

My alignment went well, but I have not been happy with the communication from the department heads. I’ve emailed many times for my Sierra recall airbag and have not heard from anyone in weeks. I also have emailed everyone with my contract warranty lifetime pro and I haven’t been taken serious for whatever reason. I’m a big GMC fan and always will be but it would help if I was taken serious with my warranty and getting this trucked serviced because that’s what I paid for. I need many repairs/tune up so please could anyone verify my warranty and the airbag recall plus I need the 100k tune up. Thanks GMC

My service writer was friendly organized and efficient!! He was professional and told me about a few items on my car that will need to be fixed! Will be bringing car back ASAP for the work.