Robert the service advisor was very polite. Explained all necessary services needed to the vehicle. No pressure. Vehicle ready in a timely manner. So far Ive had great service from Hayward Honda. Definitely recommend the service department.

I purchased my vehicle at San Leandro Honda, service my vehicle once there. Never again they were rude and unprofessional. Hayward Honda was just the opposite great customer service. And for professionalism theyd run circles around San Leandro Honda.

I love how friendly the staff are. Robert helped me out today to get my car in for an oil change and rotate my tires. The inspection they do showed I needed my rear brakes done. I am traveling so I will travel with a peace of mind that my car is in a great condition

Pretty great service... Robert Miller helped me out.. he was simply outstanding ... Decided to get my service done here at Hayward Honda now on

Service was OK and relatively quick, service advisor Alex Angeles was very accommodating and friendly. 4 stars as still waiting for their callback regarding my issue and did not see the free coffee and creamer station

Don’t go here on a Saturday with no appointment. There no information on there websites.

Had 7 am appointment. 1 was first and waited for 1.5 hours to complete the service. Waiting room was good. Had multiple Mobile charging points and hand sanitizer.

Over priced, takes forever and constantly trying to upsell. The timing belt is always about to go while my transmission lasted longer then that hanging by a thread timing belt. Save your money and never go to dealership service centers. Especially here.

I love the new style at HaywardHonda. Same great PPL and New ppl. If you need service or help on your Honda ask for Robert!

Great service under new management.

Brought my 2015 CRZ in for service and was in and out in about 2 hours. My Service Adviser, Alicia, was super transparent. Pricing is actually very competitive in relation to other dealerships I have dealt with in the past.

Took my car in for an oil change. They tell me it came in without an oil plug, yet somehow I dont have any oil leaking out of it? So they lost the oil plug and wanted to charge me for it. Then they overtorque the replacement so bad that it damages the oil pan - and they want me to pay over $1000 because they cant perform a simple oil change. Awful work and awful customer service. Will never come here again. Beware!

Always friendly, great customer service!

Outstanding Service by Alex!

It doesnt matter whether you have an appointment, the waiting is too long... You still have to wait 2-3 hours just for oil change.my schedule was 9:40am but they touch my car 11:45, why didnt they scheduled me 11:30 then, they dont care about our time,they are one side company.

I really had a bad experience. Seems like no one wanted to assist. No one wanted to check the tyre to see if its repairable. They just told me to purchase the tire without me knowing what tyre to purchase. My second time here and the last. I rather drive to San Leandro, where customer service is the best.

Always great service and very knowledgeable!

Service department is very expensive. Winter Honda is a lot more reasonable for services

Place closes earlier then posted open hoursFor parts

Great service