Maria is very rude and with a bad attitude and she yelling at us so we asked to talk to her manager after 20 minutes she goes and talk to him first then he comes out kinda mad bc we want our car fixed it under warranty still a MN ND it been in here for same repair couple times all ready by the way the owner bought this 2019 Nissan Altima brand new zero miles and they say why he sign if he dont know what he signing well Maria translate when he bought it so why she didnt when he comes in so basically she no help dont trust them dont buy ur car here and the whole time they yelling at us the lobby was full of customers just watching how we were treated

Good, friendly service. Went in for an express oil change and it took 2 hours, but I didn’t have an appointment. I liked that it was full service including a multi point inspection, and the returned the car wiped down. I will be coming back here

This review was sent by me to the Hayward Nissan Service Centers Service ManagerThis is the first time I have waited to see if I get an email for review from Nissan. This is so because I was especially impressed by service provided to me by your service adviser.  The service was done promptly,  explaining the process, the price, the problem,  the solution, the options, the different kinds of reasons that may be causing the problem, the cost and time each would take to fix it. This was done in the laymans language clearly, precisely, and with patience.  I hope the service advisers are given time to have their breakfast because I believe you have really wonderful servicemen who do not hesitate to put their breakfast to the side to give priority to customers. After the service was completed in half the time I expected it to be completed,  the service adviser came and discussed shortly what other things needed to be fixed which I decided to complete the next time I visited because I had to hurry to my own school to teach. In short this was the most professional and complete service I have received.  Hayward Nissan service advisors have always impressed me, because this is not the first time I have had such professional service at your center. I hope other Nissan services follow your example, especially the Fremont Nissan Service Center and the Danville Nissan Service Center. Hats off to your service advisors, all the others involved in  the service and of course for your capable running of the center especially as a woman executive. A special THANK YOU TO THE SERVICE ADVISOR, I could not get his name, but hope to get the same service adviser next time.

I want to thank the Hayward Nissan for the complimentary cabin filter for the covid. Very nice of you to do that. Everyone there is so nice and it was good see Maria. So thanks to everyone there at Hayward nissan. Charlene Curtis

It was better this time didnt take as long. They did not try to have me do things I did not ask for.

Second time coming here and I am always pleased with the service. Maria from front desk greats me so nicely all the time and they make me feel comfortable and at home. Thank you! I will definitely be returning.

This is the best Nissan service in the area. Thank you.

Great customer service

So far so good, first time at this place.

The people there was nice and kind..

Service was nice, associates were very pleasant, worked was done timely. It was an oil change. I would go back

Disagree

I just want to say anybody that is looking to buy a car do not come to these people as I made an appointment with this gentleman for 530 he completely stood me up then he has some old man come out who doesn’t know what he’s talking about all the employees want cake instead of money horrible service

It was ok.

Overpriced and they wont stop calling me.

Service is great.

I liked the attention and good service from Christian Padilla.

Very good information