Absolutely awesome place, everyone was so friendly and helpful!
These folks have always been very helpful with my auto parts needs.Friendly, knowledgeable and eager to please.
The staff is always helpful and willing to assist us with the majority of our automotive needs. They also have a military discount which we love. Advance is my “go-to” place for out automotive shopping needs.
Sometimes they are just lost in there. Have no clue .
They say you cant say nothing good dont say nothing at all
Mack and John were a huge help today! I’m so glad that I chose the right place for my car needs.
The worker had issues working with the computer, and they didnt have my part, but otherwise good.
Great experience 👍👌
Always gets my parts fast if not in stock.very knowledgeable employees
One of my Favorite part places. The Staff Rock
The staff were nice and very helpful! They also help make sure I had everything I needed the first trip lol.
Always a kind staff. Good selection of products.
I had a wonderful experience helpful staff. I came to the store three times today and was pleased with the assistance at this place especially the employee named Mac. Also military friendly establishment keep up the good work guys
The best place for auto needs . Great staff with good knowledge. I trust Advance Auto Parts
Very helpful and polite
Went in to Advance Auto to get wiper blades for the Wifes Fit and was expecting to spend $50 to $60 for all three blades needed. Turned out the had a special on the purchase of two front blades on a better type of blades than the el cheapo which saved me $8 and since I got those, I also saved $4 on the rear wiper. Also, I am a savings member there and had a 20% off for $50 dollar purchase. So for $56 worth of wiper blades I paid just under $39. Lucky wife gets wiper blades and change back from the $50 she gave me. Awesome!
Excellent sales and service! Knowledgeable staff offered free installation of wiper blades for my car. These patient folks know that not everyone is as car-savvy as they are and werent annoyed with a layperson like me. The gentleman installed my blades in the friendly, courteous manner that we all need more of in this world. I will definitely go back the next time my car needs something!
Went in n because both headlights went out at same time. These guys helped detect the issue, solve the issue and were so fast at it! $27 dollars and 15 minutes later all is well!
Very helpful staff, plus fair prices and loyalty perks save you money. Fantastic location if you live on the air station.
I wanna say thank you Chris for helping me take my intake off on my van, he helped me take my transmission cooler line off walked into the store measured it found the right line and got it put back on for me and even helped me check the fluid levels what a good guy Im also calling the manager to maybe get him a party thrown for him what a good guy ++++++
Great and friendly service had the parts I needed
Always hook me up with the stuff I need!!
They cannot get my perks acct right. Associate entered phone number came up on screen but wouldnt accept charge.. And number is /was correct. Last time still had my old number and couldnt transfer. Whats the point?
My favorite parts store in the area.
Didnt have part needed, but very good service . Truly professional !
The Havelock store is fantastic - they are knowledgeable, professional and super helpful. I choose this store because they go the extra mile for you.
Easy to find location. Prices are reasonable and for those who served can get a military discount.
Great staff nice selection
Be cause they are very helpful of what you need
Buy alot of parts for my dodge charger and my familys vehicles always reliable and match prices of competition
Horrible customer service and delivery times. Need a part? Move on to the next auto parts store. BTW, the manager needs an attitude adjustment. Throws a fit when in the wrong but wont admit it. Congrats on losing yet another account.
Stood there for like 5 mins while a guy was on the computer and stared at me. No acknowledgement whatsoever. 3 employees and 1 customer on the counter. I got asked after that time if i am looking for something (...lol) and i picked up my parts. Overall feeling of no costumer service in this location. You can tell people hate working there the mood is always blah.
Wonderful and helpful staff. Helped me the moment I walked in the store.
Always a good experience, they work hard to find me the parts I need and always have a good stock of parts.
I stopped in there on a rainy morning because my check engine light was on. The clerk went wayyyy above and beyond to help me, despite the rain. I also needed some fuse help and he even printed my fuse maps and key for me to keep. This store is slightly out of my way to go home but Ill be going here from now on!
Employees are knowledgeable, but will try to convince you that you need something that you may not need.
Helpful staff.
The people are helpful and knowledgable the parts are a bit expensive but they are of better quality so you get what you pay for.
Havelock North Carolina Advance Auto Parts manager should be stocking shelves instead of dealing with customers. Supposedly Castro Motor Oil in the gold bottle is being discontinued but not at the Havelock North Carolina location store manager come up with a bunch of caca many excuses is why he is is not being clearanced but then when I wanted to show him the receipt from the previous days purchase in New Bern North Carolina he sent it employee back to tell me he was interviewing someone when I just walked out and walk back in with the receipt. This guy does not need to be a store manager hell cost the business business
Good hours. Bigger selection then other advance auto parts.
Excellent service had everything I needed
Beat auto parts store in havelock! Very impressed.
Great place and Great Service too
Great store, great priced no complaints from me.
Always a great place to buy parts
Good experience.. helpful service
Replaced a faulty battery for a new one out the door for free
They helped my husband find a part that the other auto parts stores couldnt fimd.
Very helpful and courteous staff..
Very helpful!
Not much help.
They always have what I need
My go to for car parts!
Staff doesnt know anything prices are too high stick with Autozone
Good parts store
Joe and Destiny are the best!
Always have what I need
Great place for car parts
Ordered brakes padsPick up tomorrow
Excellent customer service
Usually have what ya need
Not bad.
Installed a starter, there ya go.
Great service!
Love advance !
Friendly customer service
Staff no help