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AutoZone Auto Parts
337 W Main St, Havelock, NC 28532, United States
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AutoZone Auto Parts
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JE
Review №1

Santa Clauss very friendly and knowledgeable. Plenty of parking. Plenty of supply.

St
Review №2

Greg was extremely helpful! We called ahead to see if they could help us with our truck battery, and when we arrived we were greeted and helped kindly. Greg got us going quickly and made us feel confident about our purchase. There are several auto part stores around, but we will be sure to return to this AutoZone for any needs in the future.

Al
Review №3

Personnel was efficient, knowledgeable and respectful. Definitely would recommend.

Do
Review №4

Everyone at Auto Zone is always eager to help. We buy all of our auto parts needs from them.

Ca
Review №5

We were near the store when one of our tires shredded. Kate and Larry were so nice and helpful that a terrible experience turned better. We did not buy anything from them but they called for a tow truck and even walked about a block to find out size and type of tire we needed so they could call various tire shops to see if they had that tire in stock. Larry even bought me a diet coke. How lucky we were to have an accident near their store in Havelock.

Ka
Review №6

Store is always clean and organized. Employees are helpful and friendly! Always treated like a valued customer while I’m here. Five stars all day everyday! Great job guys!

Me
Review №7

Excellent customer service. Employees were extremely helpful and polite

Ca
Review №8

Greg S. Was the sales manager that took care of me today and was so very helpful. Also educated me on how to properly install the parts I bought and ensured i had the tools to do the job. Great customer service!

Ti
Review №9

Whatever my automotive needs are this AutoZone store always have what I need. Associates are always polite and willing to help.

Ni
Review №10

Employees are always a great help every visit. Its a well kept store with pretty much any car part or product youd need. From OEM to aftermarket parts they can get it shipped to the store or your house. Employees are very knowledgeable and are never hesitant to give tips with repairs, products, or just general questions. I only stop at Autozone, and this is one of my favorite locations.

Da
Review №11

Mr. Clearwater always treats me great and know his parts his experience shines through!!!

Da
Review №12

The Havelock team is great Dale and Kate are leaders and get you what you need love this store!!!!

Do
Review №13

They always have what I need and if they dont they will find it for me

Ma
Review №14

Excelente customer service and go out for thier way to help. Jay and the staff helped us with the replacement of a transmission. Not only was it the best price as guarantee. Jay spent along time over the phone making sure that our order was expedited. Help me loading it and tied it down too! Cant describe the sense of satisfaction and assurance we feel as customers. Thank you!

Ka
Review №15

I want to thank Greg for everything tonight from the greeting to the have a goodnight. He went above and beyond helping me out really appreciate it. Definitely will be returning

DA
Review №16

Never mind my Google name, Elkie the manager greets me by name Hey Darrin! Its like CHEERS the tv show, with the funny stuff aside and seriously this is the best AutoZone to go too!!! I live in Havelock and drive all the way to store #6746 at 1211 US HWY 70 E. even though there is an AutoZone seriously right around the corner from me, but they dont hold a candle to the customer service this AutoZone has. In fact I accidentally called the one in New Bern and a guy answered What! I checked by asking is this AutoZone? He said Yeah whats can i help you with!? Nothing as I dont shop there! Anyway, awesome service, very clean store, help is friendly, everything you need is there and if not you can bet it will be there next day in my experience. Hopefully you go on a day when Elkie is there shes also very knowledgeable and goes the extra mile for her customers. Just ask for Elkie and be sure to tell her Darrin sent ya! Thanks for reading!!!

Et
Review №17

Joseph went above and beyond to help my family out. John was also very helpful. They were a huge blessing on a rough day with car troubles.

Br
Review №18

Always a great place to find the parts I need.

Ro
Review №19

The place to go for parts and advice in Havelock.

St
Review №20

One of the better AutoZone’s I’ve been to. Greg S. Is extremely helpful and is friendly every time that I’ve come in, since I moved to the area. My preferred auto parts store

Fr
Review №21

Greg S. Was very polite, helpful and knowledgeable regarding my vehicle. Thank you

Co
Review №22

Jennifer was such a great help in getting me a new radiator the next day after the one they had in stock had a defective bottom nut. What great service!

Ma
Review №23

Really helpful every time my boyfriend and I come in. Larry E has amazing customer service. I recommend!!!

Sh
Review №24

Jay was super helpful with finding what I needed and helping me after I realized it was wrong 😂 thanks guys!

Ma
Review №25

Greg and Larry were awesome. Searched to find me a difficult spark plug conversion

De
Review №26

Larry E. in havelock helped me trouble shoot and fix my start up system in my new to me Honda Accord, very nice, very professional. Even went out of his way to check my alternator 3 separate times. Thanks G

Er
Review №27

The employees there on June 13th an hour before closing were extremely helpful, knowledgeable and pleasant to purchase from. Will definitely use this AutoZone from now on

Pr
Review №28

Help when you want it and happy to assist.

Li
Review №29

Very nice and helpful man who came out and put new wipers and window cleaner for my car. He was a real gentleman!

re
Review №30

Good place for trusted advice

Sa
Review №31

I was in a tight spot with my car amd already missing a days work. Lee U.-sales and Ryan W.- Manager really went over and beyond to help. I was surprised and so grateful for what they did for me. You guys are so freakin awesome! Thank you!!! God Bless!!

En
Review №32

The sales people at Autozone were amazing. Went in for a batter, they just the one for my car and replaced my old one in record time. The kicker is, two gentlemen that were off duty replaced my battery. So appreciate it greatly.

ji
Review №33

The closest parts store to my house.. most times Im in and out with the parts I need, but the last time I went for a tie rod end the guy kept typing in tire.. sometimes I wonder just how little you have to know about cars to get a job there.. over all good help, and nice people

Su
Review №34

We left without buying what we needed and went to a different place. The men behind the counter were talking about a recent murder and saying the person who was murdered deserved it. Basic white men.

Lo
Review №35

We go there for all our auto needs

Pa
Review №36

The staff are super cool and allowed me to use tools while I was in the parking lot!

Ma
Review №37

5 Star treatment....thanks to my man Mr J. Vereen Sr. He really knows his job go check him/them out (Havelock Location)

Li
Review №38

I want to thank my son Ryan and Keith for working on my vehicle and programming my new key fob. Havelock NC is by far the best in customer service and prices stop by and see them for great in and out service.

Ry
Review №39

Thank you, Keith and Lee for your service and professional advise.. I could not ask for better service and experience. Havelock NC store is on point.

Be
Review №40

I would like to take a moment and say how grateful I am to the managers of your store I was on my way to see my son in the hospital at UNC and had a battery light show up on my SUV. I stopped in at the Autozone in Havelock NC, a young manager Ryan W. quickly diagnosed the issues and stated that my battery was bad. I asked how much a battery caused and he stated the prices, I was scared because I only had a one hundred dollar bill tucked away and he said the price was $159.00 I started to cry cause I knew what I had and was trying to urgently get to UNC. Mr. Ryan said Miss please do not worry I understand what you are going thru and then took out his card and said I will pay the difference and install the battery as well. I was emotional and in tears that a complete stranger would do such a act. Mr Ryan simply stated that Our Customers always come first I can truly say that God sent me a Angel that day. Thank you all for being there for my family when in need and God Bless your company, and God Bless Mr. Ryan.

Iv
Review №41

Very nice and straight forward and also willing to help 10/10

He
Review №42

Greg Is awesome and he was super helpful!! Love these guys !

Ja
Review №43

Grate serves grate workers

J
Review №44

Friendly place, good service and they are willing to help you as much as they can. Regular shopper I never had a problem. The only thing that bugs me is that once in a while they push to add Lucas additives to the sale or brake cleaner. Other than that, pretty good experience.

De
Review №45

The team here has always been friendly and helpful. Today I needed my battery checked and he did it happily and let me know it is possible I would need a new one soon.

al
Review №46

They were very helpful! I don’t think twice about Going to them first! more help than I could have ever asked for! Love the staff, keep rockin it guys!

Kr
Review №47

Been going here for years. Always great service & parts almost always in stock. Love the AC on a hot day, too. :)

Gr
Review №48

Great parts, excellent prices, and knowledgeable staff.

Ks
Review №49

Its an awesome place to shop

Ni
Review №50

I was helped quickly and friendly by Caleb in havelock, super nice knowledgeable guy!

An
Review №51

Went to get a 5 gallon diesel container. Price on the shelf didnt match the price at the register. $3 difference. Able to resolve when he went and pulled the tag from the shelf. MOD, didnt even say anything when he came to give an override. Felt pressured to buy items I didnt need like shop towels and other items. Asked me 12 times if I wanted one of their cards. 11 times I said no and didnt respond the last time. Oh yes, one further thing, the AC wasnt working...

Ry
Review №52

Best customer service at Havelock NC store had what I needed and fast service.

Ed
Review №53

Went in to pick up a part I order and Lee was very helpful to help me with other things I needed. The price was on point.

Li
Review №54

Great place! All staff are approachable and knowledgeable. I won’t go anywhere else.

Mi
Review №55

Place is a embarrassment to guys in the auto parts field. Couldnt cross reference a belt, cant find a battery without a computer with the battery in hand and cant get parts delivered when said. The skill level is very disappointing. No pride anymore in this industry.

An
Review №56

They worked really hard sadly they were unable to get the part we needed. But they were knowledgeable and spent a long time trying to help.

Ed
Review №57

Typical autozone. Wish they would stop trying to sell me those little packs of grease. If I need something I’ll ask for it. Once they just pulled a fast one on me and added it to my things without asking.

EM
Review №58

I always go here to get parts for my Vehicle that I can install myself. Great customer service all the time.

La
Review №59

Great service right parts good price

Je
Review №60

Professional Knowledgeable Staff

Ca
Review №61

Needed help seeing if something was wrong with our car battery, John was super helpful and informative, 10/10 would recommend!

Jo
Review №62

Handled warranty replacement of my battery great! No issues with borrowing tools to swap battery and front lights.

Je
Review №63

Great place to get that weekend project started rather its stuff for a oil change, brake job, or a motor rebuild if they dont have what you need they will help you get it.

Mi
Review №64

Working on a nightmare of a project and Keith & Joe not only helped me search for the right parts but really went the extra mile to help me out..fantastic customer service, patient, and customer first mentality. Thank You!

Br
Review №65

They need people that knows about cars instead of hiring people that knows nothing

Al
Review №66

I go here for motor oil and oil filters. Also little things that I may need for my vehicle, great options! Call ahead to make sure the specific part is in stock.

De
Review №67

Great customer service.

Al
Review №68

TERRIBLE customer service! Dale was the only person behind the counter and there was no one else in the store. Didnt acknowledge me when I came in and when I asked for help with something, he acted like it was the end of the world for him to help. If you dont want to work with the public or help customers, DONT WORK CUSTOMER SERVICE. I will be calling higher management and filing a formal complaint about how rude he was!!

Na
Review №69

They have helped me find and put parts in my car, great people, amazing store.

Wi
Review №70

Good people. Know what theyre talking about.

Ni
Review №71

Good auto parts store with knowledgeable employees.

Ma
Review №72

My husband and I have been customers since the days of Western Auto. Dale has always gone above and beyond. Keith makes sure the customers are taken care of.

St
Review №73

Young man at counter VERY KNOWLEDGEABLE and HELPFUL! Very deserving of a RAISE!

Gl
Review №74

Kieth (store manager), and Larry (Santa Clause) both Rock!

Sa
Review №75

When my husband and I go we always end up asking a lot of questions, and they are always willing to help! We go here for all of our automotive needs

Ho
Review №76

These folks go above and beyond!

Ma
Review №77

Always helpful staff.

Ja
Review №78

Very unknowledgeable workers and really unwilling to assist with customer questions.

Bl
Review №79

Old man working there had no idea what an alternator was. Thats pretty pathetic. I asked for help with an alternator and he just looked away while shouting “can’t help ya”

Da
Review №80

Called the store and the guy straight hung up in my face

Mi
Review №81

Very helpful staff

vi
Review №82

Wasnt to thrilled with the chrome spray paint I bought, turned out to be grey.

Ne
Review №83

Friendly and attentive

Mi
Review №84

Wonderful staff.

Mi
Review №85

Got great service

Lo
Review №86

Customers since they opened.

Ke
Review №87

Dale is the man! 🙂

T
Review №88

This is my go to place for accessories for my RV and trailer.

An
Review №89

Lifetime warrenties on most parts

Ka
Review №90

Very helpful

Be
Review №91

Awesome service

Mi
Review №92

Not bad

Ro
Review №93

Helpful staff

mi
Review №94

I got what I needed

Ma
Review №95

Good

ju
Review №96

Hate it

Information
9 Photos
96 Comments
4.4 Rating
  • Address:337 W Main St, Havelock, NC 28532, United States
  • Site:https://autozone.com/locations/nc/havelock/337-w-main-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A296&y_source=1_MjQ3MDI3OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 252-447-2232
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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