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Maaco Collision Repair & Auto Painting
1915 Lincoln Rd, Hattiesburg, MS 39402, United States
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Maaco Collision Repair & Auto Painting
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Be
Review №1

The management was spot on in their estimate of time required to complete job as well as the staff were friendly and helpful. Love the results. Very very happy about the service

Sh
Review №2

We trust MAACO in Hattiesburg for all our auto paint needs. The staff is knowledgeable and great to work with. Great job on my now antique Eagle Talon. Definitely recommend MAACO!

Ma
Review №3

Did a great job, the paint job is great. They were very friendly and accommodating. They repaired my tailgate latch and it didnt take no time at all and no hassle. Would recommend to anyone ✔️👍🏼

Cu
Review №4

I had a Grand Marquis that most of the paint had fallen off of. I took it in, and they sanded and painted the entire car. I am very satisfied with the results and I will be using them in the future for my painting needs!

Fg
Review №5

They were very honest,kind,patient and they explained everything to me in detail I would recommend their service and I would use there services again

Ty
Review №6

Great experience with these guys. They did an incredible job with a Prius I purchased from an auction. The car was in horrible shape and had evidence of fire damage. But with a simple enamel paint job, the car is looking brand new. I did the prep work myself to save some money so the cost for the whole car was just $602 - an absolute steal. The paint looks great and the only imperfections are my own fault due to bad prep work. If their enamel paint looks this good, I can imagine how good their urethane paint mist look. I’d highly recommend this branch of Maaco.

Th
Review №7

Great customer service. Friendly atmosphere .

Ia
Review №8

Paint job looks great on my 2007 Tacoma!

Pa
Review №9

Very friendly and professional staff. They made me feel like I was a valuable customer. They even went above and beyond by taking me to and picking me up from the rental car place. Finest service I have experienced in Hattiesburg!

Pa
Review №10

Maaco did an amazing job on my car. I have an 08 impala and for the age of my car, when I went to pick it up, I was amazed at the appearance after they painted it.The customer service was beyond amazing and Chuck, I believe that was his name if I’m recalling correctly, went above and beyond to assist me and ensured to complete the work in a timely manner. I dropped it off one day and it was ready by the next day; I was very impressed.I highly recommend them.

Gu
Review №11

Updated review: Had a few issues that were resolved. I recommend talking to Chuck about the vehicles that you bring into the shop to allow a great experience. My truck looks great especially after all the hard work that I have put into it, and this place has put into it. You cant beat the pricing of the job and the service that you get from this place. Check this place out for your next vehicle paint job!

Br
Review №12

Updated review: Had a few issues that were resolved. I recommend talking to Chuck about the vehicles that you bring into the shop to allow a great experience. My truck looks great especially after all the hard work that I have put into it, and this place has put into it. You cant beat the pricing of the job and the service that you get from this place. Check this place out for your next vehicle paint job!

Gu
Review №13

MAACO is not professional at all, the paint job was horrible. When they called and said my car was ready.When I arrived it had runs in the paint, orange peel, uneven paint and unpainted spots..I pointed out my concerns.We argued 4 awhile then he said i have to pay extra for theyre mistakes because they dont have time to sit there all day and sand my car. I paid the extra money and picked my car up 3 weeks later...Now some 5 months later the paint is chipping and coming off in spots. DESPITE THE FACT THE CAR IS GARAGE KEPT.😪 Under the old management I had about 10 cars painted without a problem.They made sure i was satisfied. But under this new regime it seems like its all about getting them in and out and GETTING PAID

Mi
Review №14

I loved my experience at maaco.. i would 100 percent recommend them to anybody.

Ch
Review №15

Great ppl to be around and work with

Da
Review №16

Great value at an affordable price! They were very professional and went above and beyond to fix my car! I will definitely use this company again in the future!

Vi
Review №17

Customer service was great and paint job was awesome!

Pa
Review №18

Chuck Bennett, the store manager, was polite, knowledgeable, and professional. Body prep and paint work were a great value. Work was performed in a timely manner.

Ju
Review №19

Chuck is very professional and is there at anytime to answer questions or any concerns

Da
Review №20

Michelle handled everything with ease. It was a pleasure doing business with MAACO.

Te
Review №21

Fantastic!!! Perfect paint job! Great price! Done fast! Staff was just wonderful! A great experience! Will only use them for any paint or body work! Highly recommend! AAA+++

DC
Review №22

Second to none, fast, friendly, professional and reasonable prices! Maaco for all my paint and collision repair needs!

De
Review №23

Chuck was amazing, he was very thorough and went above and beyond to make sure I was satisfied, the work was very on point no complaints at all.

Yo
Review №24

When I first brought my car in, the original paint was in terrible shape and conduction. After taking my car to Maaco and having it worked on, I saw the aftermath and it was beautiful. Maaco had made my car look like it was brand new. I would 100% recommend to anyone who’s looking to get there car repainted.

Sh
Review №25

Very unsatisfied with management and quality of work. A company of this stature should have managers that stand behind the quality of the business they represent. Obviously a misunderstanding in communication. But quality is what I paid for, and paid what I was quoted. And what I received was unprofessional service and work. But the staff was friendly and helpful

Ca
Review №26

Had my husbands 92 Chevy S-10 painted and they did such a good job. Very quick turn around on it. Very pleased with the customer service and work done. :-)

JH
Review №27

Excellent finished product. Very friendly and helpful.

Da
Review №28

Great service. Really fast! Nice people working there. They painted my side mirror and put it on for me, it looks great.

To
Review №29

Had a few mix ups on my sons truck. But the took care of everything and done an amazing job.

Ma
Review №30

Staff is very friendly and the turn around time is super fast. The price was the lowest in the area for the work I needed done.

De
Review №31

By far the WORST service I have ever received. Took my truck to get the fenders paint matched to my truck. Long story short my truck fenders had to be repainted about 3 times due to a horrible paint job. I had to keep calling to ask if my truck was ready because they never called me back to say it was ready. When I called, the lady said she would called me back ( I called at 3pm) she called me @5:30 and said my truck was ready. Then she asked when I could come get it. My reply Was I can get it today I get off at 6. She tells me I can’t get it today because they are closed and no one would be there. Why would you call me at 5:30 (when you’re closed) and ask when I can get it. You couldn’t wait 30 more minutes?!?!? Obviously not. 2 Day job turned into almost 2 weeks. Once I got my truck today, guess what?!? Still had problems with the paint and the rubber from my fenders was hanging off. She tells me it’s okay I believe it can just be tucked away. Then she asked if I wanted to leave my truck again but couldn’t tell me when it would be ready. To top it all off the paint job didn’t come with a warranty. 🤦🏾‍♂️ Thanks for telling me that upfront. So basically I paid them to screw me over!!!!

Ro
Review №32

Everyone is very courteous and professional. Work was done on time & Im very satisfied with the work done. Will recommend.

We
Review №33

They did a pretty good job. I have some overspray in several areas and one of the places i wanted repaired was not done very well

Tr
Review №34

Great quality work for the price. They are very professional and will go against the grain to get you the best deal. I am bring my other vehicle to them so they do good work on that one as well. I would recommend them to anyone who wants great work done to their vehicles.

Mi
Review №35

I finally got my bumper fixed on my 2015 Kia Optima after years of just driving around carelessly (never had a wreck—just “collided“ w other things lmao) but long story short, I walked in & told Mr. Chuck I needed an estimate. He looked at it & told me exactly what I needed & I got my estimate + explained to me how everything would go once the parts came in. I picked my car up Friday (6/26) & she looked as good as new! They did a great job & shoutout to Mr. Chuck for being so professional, welcoming & enthusiastic!

Mi
Review №36

Friendly, helpful, knowledgeable, couldnt ask for better service.

Jo
Review №37

Great customer service! Very nice and helpful. No price gouging. Knowledgeable employees.

Li
Review №38

Very knowledgeable experience

Br
Review №39

They do quality work in a timely manner. They are also very friendly and helpful.

jo
Review №40

Awesome Experience!! Customer service is Great. Mr.Chuck and Ms. Michelle are very detail oriented. The work on my vehicle was beyond what I expected. This establishment is highly recommended to anyone who is looking for quality work with integrity.

Ta
Review №41

I had a great experience with Maaco. I went out of town for a week and left my car with them to get fixed. The front of my car (Toyota Corolla) was really damaged due to a previous fix. They redid everything and did a wonderful job on my car. I would recommend them to anyone. They were very helpful and have great customer service. They try to help you with anything you may need help with. As well as keeping you updated and communicating with you throughout the process. Thank you, Mrs. Michelle and Johnathan were so helpful and was able to help with everything I needed.

We
Review №42

I wanted a basic paint job and it couldn’t have gone any smoother. Dropped it off on a Monday evening and was told it would be ready on Friday, but check back Wednesday. I called Wednesday morning and they were washing it down and it would be ready in fifteen minutes. Can’t imagine it having gone any better. I will be back to replace a cracked windshield soon.

Le
Review №43

This is the second time I have used MAACO for repairs on my Toyota Avalon. I am extremely happy with the showroom quality of the body repair and paint. I was so happy with the friendly, family like, interaction with the staff and employees. They took time to explain the work needed and how they would fix the problems and went over and above expectations. I would highly recommend Maaco to anyone in need of auto body repairs.Sincerely, Lela Ferguson

Ta
Review №44

The staff at Maaco went above and beyond what I expected. They cared about me as a customer and eased my concerns about the repairs to my car. Everything was done in a timely manner and the end result was amazing. Thank you Maacofor making my car better than before. #satisfiedcustomerT. Taylor

Pa
Review №45

They are very friendly and did excellent job on our truck. Looks great and they work with insurance co. No hassle for us. Very Happy.Thank you lady’s and gentlemen at Maaco

Gi
Review №46

Great and speedy customer service and will be pleased with the outcome of your vehicle!

St
Review №47

They did decent work on the paint job and body work, but my car was missing the roof moulding on one side that I didnt notice when I picked it up since it was closing time. They wouldnt answer my calls when I attempted to contact them the next day. The car also had a lot of sanding residue on the inside and my roof antenna had damage to it. If you choose them I would highly recommend checking every inch of your vehicle before you sign anything and leave. Otherwise you are screwed.

So
Review №48

Always accommodating will use again!!

De
Review №49

Wonderful team of people. They did a great job as well as delivered excellent customer service.

ju
Review №50

I am very satisfied with the service that I received at Maaco in Hattiesburg, MS. The service was professional, friendly and efficient. They went above and beyond my expectations on fixing the dents on the front fender and the door on the drivers side...my car looks great. Michelle kept me posted on the repairs and the costs. The repairs were completed in less than a week which was great. I would recommend Maaco to my friends and family. Thank you.

Ka
Review №51

Michelle and Chuck are awesome! Great service and very pleasant company to handle business with. Our car looked brand new, once it was completed.

Eu
Review №52

Very professional very good service

To
Review №53

Great work! Staff very helpful!!!

Na
Review №54

The work they did on my car I would recommend them. Michelle is a very nice and professional person.

Ca
Review №55

Customer service and friendliness of staff is amazing. I highly recommend for any of your painting needs.

Ca
Review №56

The service was great and all repairs were professionally done. I will definitely refer MAACO to all of my family and friends..

Ja
Review №57

I am very pleased with the customer service and the short amount of time that it took to get my car repainted. Barry was extremely nice and had extensive knowledge about the process that it was going to take to get my car to look like it used too. The finished product was flawless. I highly recommend Maaco.

1
Review №58

This was the worst experience I have ever had with a body shop. It was a very simple job. Dropped it off Wednesday; they said it would be done Friday. It wasnt done, because they didnt order the correct part. They ordered another part which was still incorrect. 3 parts and over 2 weeks later I finally got the repair done, but in doing so they caused damage which they had to repair. Then after all that, they charged me full price. I have dealt with multiple maacos across the country, and this is the worst by far. They are usually good but not this one. Absolutely horrible experience! I do not reccomend.

La
Review №59

I had to have the whole back side of my car repainted and dents taken out. Michelle took care of me and was extremely nice. I was told it could take from 4 to 7 days to complete. My car was done in 3. The paint looks amazing and my car looks brand new! If something happens again I will definitely be returning here

Te
Review №60

The Staff Supervisor was great. In and out.

Ar
Review №61

Great job done, fair prices & pleasant experience! Thank you! Highly recommend.

Lo
Review №62

Welcoming environment! Respectfully treated from the beginning to the end of the transaction .

Eu
Review №63

The MAACO team did an amazing job on my 4Runner. Their work far exceeded my expectations.

Ri
Review №64

They did a great job on my 1995 Camaro. Paint and body work really good. Staff was excellent. Will use again but hopefully a long time from now

Ph
Review №65

Paint job looks good. Price was acceptable. Only problem is some unnecessary overspray.

Br
Review №66

Very happy with my truck. Jonathan and his team worked with me to get me the product I needed within my budget. My truck is 26 years old and i needed to get ahead of flaking paint before I had rust. I got exactly what I needed at an affordable price.

He
Review №67

Loved the results....... See for yourself. (Black Nissan)

Ey
Review №68

Great staff and service. Very affordable and good work for the price.

Sh
Review №69

Our local Maaco is great with two recent accidents (not my fault). They very capably fixed everything in a timely manner. Great work.

Ma
Review №70

Great body shop. got my car done here couple times and great job and on time. talk to Ms. Tammy or Michelle or Brittany and they do free estimate.

Me
Review №71

Michelle always give great customer service! She is professional, friendly and timely.Thanks

De
Review №72

Very good service

Ha
Review №73

Five stars they give me a set date. Than they call few days before ready date, letting me know it was ready. And they done a great job on the work.

Ch
Review №74

Great experience. Amazing customer service. After visiting another popular body shop and having and unpleasant experience with them, Macco made me feel like family. They easily beat the quote from the other shop and had my vehicle repaired, in amazing quality, quicker than they stated it would be ready. If you need local body work, Macco is the place!!!

D
Review №75

Great speedy service had it done all in one day and the results were amazing thanks

Al
Review №76

Employees very professional and polite. Thanks for all your support now and in the fiture.

Ro
Review №77

Great job, great price, excellent people to work with. Thanks MAACO, Hattiesburg. Touchstone Motors, by Robert Touchstone

Ni
Review №78

MAACO has been awesome to deal with! They are very friendly and do great work fast!!!

Ro
Review №79

My visit was a 5 star experience. You guys went above and beyond the call of duty. I will recommend you guys to all my friends.

Ch
Review №80

If I could give no stars I would I was promised 5 times that they would spray the bed of my truck with A curtisy spray.. they told us the job would take one week it took 3 and half... when picking up the truck there was overspray in many areas.... I had to buy a new fender for the truck and part of the paint is coming off which they stated was glue.... when my father asked about this and the spots they missed the location manager chuck bennet tried to argue with my father..... he called the law on us and told them we where disturbing his business.... he even said my father could go to hell trying to get my father to fight him... when I asked him a question he would not let me talk and said the customer does t have the right to speak in his location.... I have this all on video and have asked customer service to call me nd would recommend someone call me soon before I give this to the local news outlet cause they love to run this stuff.... oh and in the video he stated he knows where I work at... threading my job

Rh
Review №81

They have done great work for me and I think the staff, (Michelle), are great. 🤩

Lo
Review №82

From my experience with Maaco, please go there, those guys are really what they say they are. They are a stand behind their work crew. These guys are great!

Ca
Review №83

My overall experience was great. I was not just a customer I was treated like a person. I would recommend anyone here.

Ch
Review №84

I call this place and no one picked up the Cell phones.

Ro
Review №85

Great job. Highly recomended.

A
Review №86

Received the best service. Paint job was great. People at Maaco are wonderful & aim to please.

mr
Review №87

Had a couple spots that was rushed an I went to get it fixed the lady in the front doesn’t know what she’s talking about but the color came out good

ja
Review №88

Great customer service has a friendly staff with reasonable prices definitely refer them to anyone no other compares to MAACO they rock.

Fe
Review №89

5 Star, The work is even better than I expected! Looks great!

Na
Review №90

The place is great, the estimates are very upfront and they are very quick to do the work.

Ma
Review №91

Good quality service and work, would certainly recommend them

Va
Review №92

Ms. Michelle was knowledgeable and kind. She is awesome!

Ca
Review №93

They kept my car a month and a half for a small part and didn’t keep me updated on NOTHING associated with my vehicle! The only time we talked was when I called them and then there was always still a run around on updates! THEIR COMMUNICATION IS EXTREMELY POOR!!! I will NEVER use them again or recommend them to ANYONE!!!

Ba
Review №94

Friendly customer service..fast service!!

Ed
Review №95

Nice people that know there stuff

ke
Review №96

Great job and great service !!

60
Review №97

Fast awesome Michelle

Da
Review №98

Repair was fine. Terrible customer service.

Li
Review №99

Great customer service

Je
Review №100

They are fair with their prices.

Information
35 Photos
100 Comments
4.5 Rating
  • Address:1915 Lincoln Rd, Hattiesburg, MS 39402, United States
  • Site:https://maaco.com/locations/ms/hattiesburg-11764/
  • Phone:+1 601-806-3037
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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