Hello, my name is Bobby and Id like to thank National Air for the prompt and speedy service provided by Wayne and the National Air team. I was one of the last customers serviced before the pandemic brought everything to a crawl. Now that all the restrictions have been lifted, I called and National Air was right there when my family need them most. I would like to thank Ray as owner and all around steward to the community of New Orleans and the metropolitan area. In times like these we need dependable partners we can trust.Thanks National Air

I have used National Air for about 6 years now for normal maintenance twice a year and also any repairs that need to be made to our AC system. Last year in the middle of August our AC coil failed, National came out and diagnosed the problem and ordered the parts. Once the parts came in on a Saturday their techs showed up and had us running again in less than two hours! Pricing is good, the technicians are always very professional and leave their work area the way they found it. Great company, they have our business for many years to come.

I highly recommend National Air for all your AC/heating needs! They are such an amazing company with great knowledgeable employees. The owner is incredible and follows up to ensure the work done exceeds expectations. There prices are great and their experience and customer service is incredible! I highly recommend this company and can’t say enough great things about this company!

National Air comes out every year to do my Spring and Fall maintenance ensuring everything is good for the year. Always professional and hardworking. We wouldnt call anyone else!

Wayne did an excellent job identifying our AC problem. He went above and beyond to get our Air Conditioner fixed in one day. National Air has installed 2 air conditioning units for us. They do an incredible job installing and are very professional. Roy, the owner, is conscientious and is dedicated to make the customer happy.

We purchased both units from this company in 2014. Only they have serviced the units. 5 weeks ago our units were working great, but we had our regular maintenance scheduled. Since that service call my upstairs unit has not worked properly. The technician said we needed a part replaced. We approved the removal and order of replacement. It took him 3 days to come out for the repair. So we went from ac to none. In the time it took him we called the office to inquire. When the technician came back he was very rude and let us know he was upset we called. We do not believe that he actually installed the new part. The unit has not worked properly since and the company has not been cooperative in getting it resolved.

The serviceman was on time, honest and hard working

National Air came out on a Saturday right away and did a repair on my 3 ton unit. The technician Wayne was very professional, knowledgeable and friendly. He quickly assessed my problem went and procured the circuitboard needed and promptly returned and installed it. I am very happy with National Air‘s attention to detail and customer service. When it’s time for a new unit I will absolutely give them my business or if I have any future repairs needed I will call them. Thank you National Air.

Excellent is the word I would use to described this company . They are professionals and does not take short cuts in their installation. I’ve learn a lot about how bad my old unit was as well as how poorly it was installed from watching their 2 best installers(Joel and Oscar) who worked on our house. I like the fact that, whatever price you see on the receipt is what you’re going to pay(no hidden cost). In fact we love the company so much, we ended up changing our 4 central unit instead of just 2 that we originally planned. So If you’re in a market for a new AC, I would highly recommend checking this group out. With their state of the art AC units, excellent service and warranty you’ll end up saving money in the long run. The quietness and comfort of these Trane unit does not hurt either.

National did a great job following up and getting our AC running again. The technician ( Jared) was professional and explained the issue as he fixed it. We will be using National from now on.Follow-up to my earlier review: The AC worked less than 48 hours before freezing up again. Thats not my complaint though, I called National Air, who uses a call center often time during business hours. I went another 3 days without AC assuring someone from National would call me back by Monday morning. They didnt. I had to call, call and call them again and again. Meanwhile they were paid for the earlier service. Their dispatcher/call center or who ever runs the place has no respect for your time. You will be told someone will come out b/w 12-4 pm and they just wont. You may get someone if you call them every hour to remind them you are a customer.The technician they sent was very professional, but the company really needs to get their stuff together with scheduling.

Sateen was very courteous, efficient, and explained what he was doing and why throughout the maintenance process. No mess left behind just like the day the unit was installed. Thank you Sateen for taking care of my Trane!

We contacted National Air over a month ago to look at our freezing air conditioner. At the time they replaced a capacitor. A few days go by and it continues to freeze. We ask them to come back.The technician spends an hour here and leaves without a plan on how to fix it. I call them the next day and they say they’ll call me back with what they planned to do. After not hearing from them again I call the next day, they say they’ll call back. Before they close I call them again and they tell me they ordered a part that will be here in 3 weeks. I ask them to send a text explaining why they decided to replace this part. The owner sends me an email explaining how it could be part of the problem. Cool.We wait three weeks for the part, our AC freezing 3-4 times daily. I have to call to check in and for some reason it arrives the next morning. They replace the part and it continues freezing. I tell them the part didn’t fix it and they come out the next day to evaluate it. They then tell me my compressor needs to be replaced and will call on Monday. When they call me they tell me the cost to replace the compressor and, why not, the cost to replace the entire condenser. I asked for a quote breaking down the cost to replace the compressor, telling them that we’ve already spent a lot of money on this, and they say they’ll email it by the end of the day. Two days go by and nothing. After a month they could not fix our AC.My experience with National Air in this instance has not been good.

I called National Air for a second opinion. My AC company came out and after a whole 10 mins they told me I needed a completely new system. (NO DISCOUNTS )I was very upset to know that after so many years with this company they would not take the time out to help me. (A BLESSING) So, I called National Air they were so professional and helpful but most of all HONEST! My repair cost was $495 instead of $4950. I took into consideration the age and type of refrigerant my system holds for and asked National Air to install my complete system. Thanks to everyone at National Air :)

Technician was two and a half hours late, then charged us $89 plus to tell us our air conditioner was dirty and would require a good deal of money to clean and a return trip to do so. We will not use this company again.

I have dealt with the owner ROY and his wife Ms. Deb for over 5 years, and I dont think that I could find a more reliable, compassionate, and loving couple to work with or for. They have the BEST crew of people working with them, whether its the ladies in the office, or the guys in the field. They are the BEST!!!!!

Great company to deal with. They provided a fast response to my my call and were very professional. The installers were friendly, efficient and knowledgeable. They arrived on time and cleaned everything up before leaving. Would highly recommend National Air.

National Air was professional in their approach from seizing the new unit to assuring all my expectations were met. It has been one year and. they are still fine tuning the unit to my preferences.. Awesome

I would definitely recommend National Air if you are looking to replace your unit or service your existing unit. They were very helpful and easy to work with. They answered all of my questions and gave me good ideas. There prices are very reasonable.

Our electric bill dropped $400 in August and in the two months since our install, we have already saved more than $700. The new unit is paying for itself: ) I can easily give National Air five stars plus!!! They are courteous, timely, and super professional. Their team is amazing and reliable even during Covid. Furthermore, they have great pricing and superior customer service. Roy runs a first class operation!!! Thank you National Air!!!!!

My family has been using national air for a couple of years now and weve never had any problems! Professional and outstanding service every time, what more could you ask for! Will definitely continue to use their services and recommend them to others.

I have been a customer of National Air for over 7 years. I purchased a new air conditioner from them and they were the best to deal with, from the sales process through the installation. Im happy to refer them to friends and family so they can experience the National Air difference!

National Air services my central air and heat unit twice per year. The technicians are courteous, professional, and personable. The same can be said for the customer service reps when scheduling these services.

Great business that truly cares about their customers. They have always assisted us quickly and professionally when we’ve had AC problems in the summer. My family has been with National Air for the past five years and we’ve had such a good experience so far.

GREAT COMPANY and GREAT PEOPLE. There customer service was fantastic. John completed his job efficiently and was very kind and polite. Will be getting our new AC system from National Air in a couple of months! Very excited!!

I have been a customer fir 11 yrs and always satisfied. Recently, I had to have ac system replaced. Greg was great explaining systems to me. The super crew arrived at 8:30 am and finished by 4:30 a few days later.

Great company, great service! I love the way they really care about their customers. I recommend National Air to anyone looking for professional work from a company that cares.❤️💙 Thank you!

Third year that they did my preseason central air condition tuneup. They are dependable and do a good job. They always gave me good and valued information .

Thank you so much National Air you took care of me in the best way possible and special thanks to Wayne hes a really good technician. Wayne was very helpful and knowledgeable and courteous.

Im a very satisfied customer. I had a major project and they took care of everything from start to finish. I would recommend this company to all my family and friends.

Very grateful for the very professional work that National Air did in our House. Starting with educating me how the air conditioning system works to the last detail. I strongly recommend National Air.

I called National Air to come out and service my systems. The service tech called 30 min prior to arrival which was very nice considering I was out running errands. Once the tech arrived he noticed that one of my systems had a leak and immediately we spoke about repair cost. He was very honest and showed me the picture of my unit leaking. This really helped in making the decision to replace system. They sent out a comfort adviser and within a few hours I had signed a contract with them to replace the system. The experience was great from start to finish.Thanks National Air!

Going with National Air is the best decision I have ever made...From the initial visit where my needs were understood and addressed in their quote to the professional installation process then finally to the final product of a system that meets my needs in every way....Many of my friends have used National Air and they all have had the same experience as I did so I am confident in saying if you are looking for a outstanding air conditioning and heating experience you’ll get it with National Air.

We recently called National after coming home with a newborn. Temperature in the house was nearly 36. The office staff was very accommodating and within 1 hour the service tech arrived and got our system up and running in no time. We can not thank National Air enough!

Roy and his team were fantastic! No delays in scheduling. Service and quality were top notch. Couldn’t be happier with this company.

They are so professional and have the best team. Every time I call they are so nice and helpful. Great customer service!

Wow can’t say enough great things about National Air. Maria was very sweet and professional and sweet. Great service as well. I will be using National Air for all my AC and Heat needs from now on. Thank you.

Great service! Immediate response, professionals, accurate & reasonable. Excellent company! 👍🏼

Roy is fantastic to work with, thank you for all that you do!

I have used National air for my business and personal property for the last ten years . They have always accommodated me in a professional manner and have always stood behind there work . As a small general contractor with close ties to all my customers my reputation is only as good as those I surround myself with .thank you National Air for helping me maintain my good reputation and service record.

They are very professional and follow up a week after to see that everything is fine. Would definitely recommend.

Wayne showed up quickly and gave his honest and precise analysis and work. You just can’t hope for more than that from anyone.

Great company! Very reliable team, that cares about you and makes sure you get the best service possible.

Everyone on staff was extremely proficient, professional and flexible to work with! I would recommend them to anyone looking for a quality local company!

Had National Air come out to service my system. They did an excellent job and I would recommend them to my family and friends. Thanks National!

I was very impressed with the service and how fast someone came out to my house to check my air condition when I had an issue. I recommend National Air to all my family and friends .

Lane did a good job explaining the air conditioner problem. He also took the initiative to provide a solution within my budget. Waiting to hear from National Air to follow through on work needed.Al Lopez.

It was a pleasure to do business with this company!! I would highly recommend this company and not only that they are locally owned.

Great service, great people to work with . They helped me out when I need them

They came the morning I called...the technician was very professional and wellMannered!

I have been with National since I had met them 6 years ago at the Superdome home show. The owner Roy was not only detailed in answering my questions at the show but also followed through on getting me some additional information and referring me to a couple other contractors that I needed for my house. Everyone worked well together and havent had any issues since. National has been maintaining my new system I had installed a year after the show. I have been amazed that every time a crew came over to service it their professional never faded from the first day one when I met them at the home show. Obviously they dont want to just make the sale, they want to keep the client longterm. Thanks very much guys!

Very honest and reliable company. Thanks for great service.

This company is the best to work with!!!! Very pleased thank you

Excellent job that this company does and the work was done by very professional staff.

Could not offer any solutions to a leak.

National Air does not respond to emergency needs. Service is very poor and neglectful. Repetitive calls have no response at all....none!

Called National Air bc my AC wasnt cooling. They sent someone right away and had my system up and running in no time. I will use National Air for all my AC & heating needs. Thanks!

Great price, product and service. Could you ask for more?

Always a pleasure doing business.... Thanks to the National Air team!

Great affordable service !

Great company to work with! Thank You

The team at National Air is friendly and professional. Roy and his technicians know AC’s, and I trust them with the maintenance of mine.

Dustin was great! Thank you for coming out!

Great service; reliable and honest!

Great company to work with!!! Thanks National Air

Great company and service!

Technician was courteous, professional, knowledgeable.

You guys are the best!!!!

FANTASTIC COMPANY!!!