Great service. Fast and straight to the point....

I Had A Great First Experience At Mattress Firm Yesterday,Kathrine Made Sure That I Felt Comfortable With My Decision Making..

Chase was there he was very helpful very pleasant and very easy to help me with my bed and he did it pretty quickly very happy with my experience and cant wait to fall asleep on my bed haha

Mike our sales rep was awesome. Got a bed very nice...

Kelley was a true representation of what a company representative should be by exemplifying knowledge of all of the products, from the mattresses to the adjustable frames and additional accessories. She made my husband and I feel like we were making a purchase of a lifetime. We felt absolutely comfortable with the items we bought. She was very on point and we appreciate her expertise in assisting us with making our choice.

Great salesman that have the full experience. Very knowledgeable on all the mattresses and did everything in his power to make sure we were satisfied.

Samuel was an amazing sales associate knowledgeable and helped us find exactly what we wanted

The service was excellent! Our sales lady was very knowledgeable of what she has in stock and very professional ! She gave us a date when they would deliver our bed and said she would call us if she could deliver it sooner. She called us back and said she could deliver it sonner then she thought.! I would recommend anyone to go there ! A total great experience !

Kelley was an incredible sales associate. She was so helpful, kind, and knowledgeable about the mattress firm products. She went above and beyond to help me find the perfect bed. The bed I chose had all I was looking for and more, and I got it for such a great price. I cannot say enough about how amazing my experience was today. Ask for Kelley, she will not disappoint!

Every help and informativePleasure and I received some great salesThank you Mr Sam

The sales person Casen was very helpful in answering all my questions. And unlike the other mattress firms I have visited, he informed me that there was a special on the head raised base at the time. I ordered my bed and was told it will be delivered in a couple days.

Whitney was amazing! Knowledgeable and kind! It was an easy process and ill have my new mattress in a couple of days! Ill be back to get the Premium adjustable bed frame!

I want to thank Ms. Kelly Chauvin for her warm welcome, her professionalism when servicing me along with her knowledge of the products and the recommendations of what I was interested in, she is an amazing Customer Service, Sales Representative, I’m beyond grateful! I love my mattress❤️

Ms. Kelly wasvery helpful and kind and yes we will be back to get are mattress from that store.Thank uMs. Kelly

I was very pleased with my experience. Whitney helped me with my purchase and he has excellent customer service. I highly recommend working with him to purchase your next mattress!

We went in to look for memory foam pillows & ended up with those & a new adjustable bed. Our Salesman, Michael Stuart, was so very pleasant & knowledgeable about the merchandise in the store. He was not pushy with anything he showed us, just very informative.

The Associate Whitney provided exemplary customer service. I tested various mattresses. Whitney was very knowledgeable about all of the mattress brands offered by Mattress Firm. I made a purchase, and I believe I will be very happy with my new Stearns and Foster mattress.

I have always bought my mattress from this location, After several years of buying from this location, I am pleased with the managers and their customer service. Thank you Mike for helping me and my husband to choose the mattress we want and in our price range.

The sales associate was very knowledgeable and friendly. He made the process easy.

Two different mattress firm employees at two different stores worked together to help us get the best mattress for us as quickly as possible. Thanks!

Sales person did awesome!!! Gave me exactly what I wanted. I left the store very satisfied

Mattress Firm has become our go-to for purchasing our mattresses. We have had extremely unbiased, intimately knowledgeable, and family friendly experience. Associate Tim Knox is second to none! Would recommend anyone to not only shop this store but to see him directly.

Great customer service. I thought it was a store front for drugs being that I never saw any customers lol.

We went to Mattress Firm to buy my wife the perfect mattress. Kelley helped us two different times, at different locations across New Orleans. She was very knowledgeable and helpful. Kelley asked the right questions and led us to the mattress that was right for us. I would highly recommend Mattress Firm and Kelley to whomever is looking for a new mattress!

Great informative service, and the salesman Mr Tim at the Harvey Location Was great as well. I was intimidated a bit circling around the store looking looking at mattresses that were out of the budget that I Was currently willing to spend, but Tim did a great job at reassuring me that although he’s a salesman my preference as the customer came first over up selling. Now I feel completely comfortable going back there with a higher budget as well as sending family and friends there for a mattress recommendation. Thanks Tim stay safe !

I recently purchased an adjustable bed from mattress firm and I needed to obtain the extension kit for the headboard. I called and spoke with Tim. He explained that he was working alone, was swamped with customers, and would I mind is he got back to me by the close of the day. I had no problem with that oh, and he called me back promptly as soon as the store closed. We were able to complete the transaction swiftly and quickly. Tim was a pleasure to work with.

Michael was great with helping me find a mattress within my budget.

My experience was great my sales rep was very informative and sweet helped me find the bes tgat worked for my budget. Thanks kelley.

Fast and Easy. They had what I was looking for.

Mr. Timothy was awesome!! He was super polite and attentative and wanted to know just how you felt after testing out each mattress. He was interested in your comfortability. I could have bought a mattress anywhere but because of his great attitude and willingness to work with me I bought a mattress set from HIM!Thanks so much Mr. Tim!!I will definitely be recommending anyone to stop in

Loved... loved...loved my experience with this Mattress Firm location. This was for not only one of my visits but all visits. Tim, the sales agent, took notice very quickly of what I was interested in and also exemplified real concern to the major troubles I experience with sleep and on a day to day basis with back pain. For the first time ever with customer service I can truly say that I felt valued as a customer asTim worked very hard for me to get the mattress I wanted. As of now I am only doing the pillow top but definitely plan to go back for the adjustable base as I know my sales agent Tim will make sure I am satisfied with my purchase. Thank you again Tim I appreciate all your help!

Tims a great, non-pressure, salesman, and very knowledgeable. Made the shopping experience easy. The store has a good selection of mattresses and accessories.

Great experience with this purchase. The salesman was knowledgeable about products and services. Felt very comfortable with him.

Kelly was amazing. She helped us tremendously with choosing our Temperpedic Mattress and Ergo Base. She was very professional and knowledgeable about all of the products.

I love Tim on manhattan store he made me and my husband feel so comfortable choosing our mattress I would recommend all my family and friends to this store thanks Mr Tim 🥰🤩🤩🤩

I went to a few stores to shop for a mattress. Everyone had comparable sales during July 4th. I chose to purchase at Mattress Firm because of the best salesman ever. TIM KNOX was very knowledgeable about his product. I left feeling very happy about this huge purchase. I could have went anywhere but I chose mattress firm because of the great products and most of all Tim!

Mr. Timothy Knox was very pleasant and he explained every mattress that I had asked about in full detail. Plus he was very patient and kind.

The experience was all I could hope for. I new what I wanted and Matthew Reynaud, the sales person made it a great deal easier to let go of the money😉.I would highly recommend

The sales rep Shawn was professional, knowledgeable and very helpful. It was a very pleasant experience.

Very good place to get your mattress.... the guy was very kind and helpful

Very professional staff, knowledgeable of products. Neat and clean store.

Got it delivered on the day it was to be delivered but they did not add the bar to keep the matters in place hope I can get it when the store opens on MondayAdding to the review I still dont have the bar to hold the mattress on the bed was to be delivered today no one called or came to deliver the bar when I called today to ask about delivery time no one answered

The best

I just love my mattress my salesman was very polite and courtesy he was very helpful

Shawn was great and helped me with all my sleeping needs

Very good service.

I’ve had the best mattress shopping experience with Mr. Charles Pruitt! He’s the best so professional & helpful. If you need new and comfortable mattress please go in and ask for him! Thanks Mr. Charles I will be back!

Charles was super helpful in the decision process for our new mattress. He went above and beyond our expectations. He is an asset to your company and should be rewarded for his great customer service.

Cat was so sweet and patient with us! She got us the best deal for our mattress and we’re so excited to get it!

Good customer service 👍 and a variety of products to choose from

Great service, helped out with everything we needed

Cat has the absolute BEST customer service l have ever encountered!

Seller has good sales pitch bit products and prices are out the park.

Mr. Charles at the Manhattan store was very informative and provided use with excellent service as well as being vigilant to ensure we were satisfied with the purchase!!!! Well done......

I love working at this place. The best bed at the best prices.

Staff was super helpful! A++ they were willing and able to help me get a price that worked for me

Mr Charles was real cool, helped us out alot

The salesperson Cat is very good !

Purchased a $2000.00 mattress a week ago to be delivered 9/17, called the store at 6:15 pm after waiting all day, was told oh we dont deliver to your area on Saturday. It will be there tomorrow! Really ???? Then, oh I can give you a discount, ok how much ? I dont know I need to speak with your salesman to see how much he wants to give you. Wait are you the manager ? Yes, so you need to ask the person who screwed up the delivery how much of my money he is going to give me back, Yes maam, we work on commission.I will NEVER recommend this place to anyone! Did I mention I sat in the store for 3 hours !

It was great the sale person was very professional

Excellent

Bad business!!!! If u make a purchase here do the calculation yourself...double an triple check your receipt...overcharging is highly possible an your expected to secure a refund.

Charles is a very good sales person. Thanks for the mattress.❤️❤️❤️❤️❤️❤️❤️

Salesman was professional and knowledgea

Salesman was great...

Very great service

Elizabeth Cox is the best salesperson your company could have ever hired. She is very knowledgeable of everything in the store. She listens to your needs and budget and takes it from there. Elizabeth went above and beyond to get me where I needed to be. I love that the product was in stock and delivery was the following day.