The staff here actually made me feel better about a horrible experience I’ve had with my insurance company and the tow truck driver who brought my car to this business. The tow truck sped away with my house keys and I didn’t realize it until I had gotten a taxi home. Bless these guys hearts, they saw I was less than 10 minutes drive from their shop, so one of the guys brought me my keys so I could wait in the comfort of my own home until they called me. They got my new tires on very quickly, and the process to pick up my car and pay them was under three minutes. A good minute of that was them chatting and making me laugh.I would definitely go to them for any reason simply because of the customer service which is very rare to find nowadays.

Shane and the crew were great. Super friendly and helpful. I went in for an alignment and they got me taken care of quick.I will be going back!Thanks guys!

I brought my daughter to TireChoice along with me to get her vehicle serviced. The difference in the dealer price to get a transmission flushed and TireChoice was approximately $45.00 difference. Needless to say my daughter was not very pleased with the difference in pricing, when addressed we were told there was not much that could be done about the issue.

Thank you Shane Jimenez( meatball) and your staff My sons truck is running better than it ever has with that new fuel sending unit that you guysinstalled . My son thought that maybe it has been trying to go out for a while it has so much pickup now and driving so smoothly ! thank you so much!

Brought my car in to be checked out after my check engine light came on. They were able to figure out the issue quickly and then went above and beyond to fix it same day. They were also very friendly and made me feel comfortable/ knowledgeable about what was being done to my car. I will definitely be going back for my next oil change. Thank you!!

These guys really go really go above and beyond to get you the help you need. Superb customer service. I highly recommend their services.

This place is awesome! Shane Jimenez took care of us and our Sons car! Fast and super friendly service!

These guys are the best .. always super easy to do business with and always gives the fairest prices and suggestions around. These guys are professional and definitely know what they’re doing. As if the service wasn’t enough, these guys are hysterical so it makes the wait for your car a breeze. Check em out you won’t be disappointed

The best on Westbank!

As usual the guys were great. So great, polite, professional, courteous l random my bought three of them hot lunches. I hope they enjoyed. Will be back again. Seven years plus. My mom was is really the one that getting the car serviced and she also bought the lunches. They are so good to her. Thanks for the little extra care.

Luigi and the staff treated me extremely well. Very compassionate and efficient. I highly recommend this service center.

Great service and great prices. Trustworthy and nice people. They give it to you straight and don’t try to oversell. I’ll never go any place else. A big thanks to the crew who worked on my car and a special thanks to Mr. Luigi Malta (service manager).

Shane Jimenez, Luigi, and his crew are the BEST! This location provides GREAT service and I HIGHLY recommend this team to anyone looking for honest and friendly service. They gave my vehicle a thorough inspection then explained and showed me all the issues I had. They recommended the items that needed immediate attention and showed me the items that may have a bit more time before needing repair or replacement. They were very professional and courteous. It is refreshing to see that there are still very reputable car service companies in my area. Go see them!

Honest and friendly. I have been looking for a trustworthy mechanic for years, and these guys are the best!They know their stuff, they wont over charge you, and they are super friendly.Shane and Allen are the best!

Spoke to Mr Luigi Malta on getting 4 new tires for my vehicle. I was given a very good price. He and the rest of the staff was very friendly and helpful. Job was done in a timely manner. Will definitely go back to have my oil changes done there as well. Highly recommend them!!

Came here for the first time to get me and my wife car service. The manager at the front desk Luigi welcome me and my wife and was real nice. They was on point with the question I ask and was very knowledgeable about what was the best choice I should make with my purchase. This may have been my first time coming but I can tell you now it want be my last time. Every mechanic I talk to was real nice and had a good attitude. Great shop with great service and it didn’t take long as I thought it would fast turnaround. Keep up the good work guys!

Today was my first time there and I was so Impressed with the Knowledge and Professionalism & how Clean the place was.....The manager Luigi Malta Conducted Business so GOOD That I live in KENNER & WILL Travel to this store because of how Professional and Comfortable We was and will definitely recommend this store to all my FRIENDS & FAMILY I GIVE LUIGI MALTA 5⭐ from Greeted at the door and how nice He was... Thank god for people like you Luigi & Thanks for the help you gave us!!!!

The service and friendliness of the two gentlemen was refreshing. I called at 1 pm to get a quote and Shane was incredibly helpful over the phone. He was able to get the tires for my car brought over from their tire dealer and I showed up around 3pm and before 4 pm I was back on the road. Shane and Luigi were just delightful to do business with and I definitely recommend their business.Carmella Poole

Great People. Great Prices. Great Service. Shane and Luigi have been nothing but helpful and will be recommending this place to anybody that needs help. Job gets done quick and right

We was on our way to my moms 80th birthday party and noticed a nail in our tire. We called this place and thats where we got our tires from so he said it was FREE. We bought the car there and the guys put it up in the air and was about to start. Then he came in and said opps yall bought 3 tires with us and the one with the nail yall didnt. REALLY after you told us. So I told him your going to lose a customer over a plug after we bought 3 tires from yall. We went outside and the 2 gentleman that was doI the work was asking what happened. They was very nice and said thats crazy. They put extra air in our tire so we could get by. We went around the corner and another tire shop did it for free. He gained a new costumer as yall lost one . Brian and Pam foxworth

My service was excellent, from the minute I walked in the store, Mr. Shane greeted me with a smile and handshake, and was fully concerned about my visit, he took my car in and gave me the exact service I was looking for, explaining to me everything they were doing to my car as his top notch technicians, worked on the full service oil change and trans flush It was time for. The technicians were quick and thorough, as were the prices very impressive. I would recommend anyone to try Tire Choice in Harvey.

Great service! Great prices! Luigi, Shane (AKA Mario), and the rest of the staff made me feel like family from the moment I walked in. I do not know much about cars and they explained everything in a way I could understand. No hidden fees or surprises.

**A tire patch and new stem at Twin Tire & Auto Care cost $24.94. Fantastic price. Maybe a little too good to be true. You get what you pay for and in my case I drove away incorrectly calibrated and cosmetically damaged**On September 11th I went to Twin Tire to pick up a Lincoln and drop off a Beetle that needed a new tire stem and a patch.When I walked in Richie stated that the vehicle parked next to my Lincoln was just stolen out of Twin Tire & Auto Care parking lot earlier.Richie stated the Beetle would be ready in 30 minutes.Inside the Lincoln, items thrown a muck, consoles and glove compartment left ajar, all of the change cleared out with the empty containers thrown on the passenger seat. I informed Richie that the Lincoln was a victim of a crime as well. Richie shrugged his shoulders and said sorry. I understand there is nothing that could Richie could have done at that point. It just feels irresponsible to leave customers vehicles unlocked and vulnerable unattended.About an hour later I returned to pick up the Beetle. It was still in the same parking spot that I left it in. Richie was no longer there. The man at the other desk stated that they haven’t started working my Beetle. I told him that was a bummer because I have things to do. I didn’t get the impression the deskman cared about the work plans I made around the timeline they provided me. About 30 minutes later a technician, referenced as Lee Roy on the paperwork, drove my Beetle into the shop. The Beetle was front row center behind a large plexiglass window facing the fight side of the vehicle. It took this technician an hour to replace the stem and patch a hole. The technician ate Cheetos and was extremely distracted by other coworkers the entire time he worked on my car. The technician started to take off the hubcaps on the wrong (front) tires. I interrupted the man working at the desk to inform him that the technician was working on the wrong tires and I am now running very behind schedule. Without even turning around to look at the situation taking place right behind him, the man at the desk informed me that the technician was just checking the tire pressure. I informed desk man that the tire pressure can be easily checked with the hubcap in place. He couldn’t be bothered to assist the only customer in the shop. I was obviously uncomfortable with the situation. The situation of this technician not paying attention to my car as he worked on it. By the time he finally finished the job it was storming outside and I couldn’t check the craftsmanship.The next day, September 12, I dropped my Beetle off at the Volkswagen dealership to have a speed sensor and the ignition button replaced. Parts had to be ordered. I picked my car up from the VW dealership on Tuesday, September 18.On Monday, September 23rd, A caution light illuminates on my Beatles dashboard, there is a tire problem. I don’t put many miles on my Beetle, I’m not surprised it took a couple days to register there was a problem.While it states on the Twin Tire & Auto Care invoice “ ((SET AIR in all TIRES to DOOR SPEC’S))”, they in fact didn’t do that at all. The Twin Tire & Auto Care technician put 55 pounds of pressure in low profile Beetle when the door specs obviously state 29 PSI. Only the rear tires had incorrect PSI, the only tires Twin & Tire Auto Care worked on. Then I saw the damage. Cheeto monster tire technician had carelessly attacked the chrome VW emblems on my hub! My heart sunk! I love this car and I take great care of it. I got nervous when I saw the flathead screwdriver in the technicians hand. But surely this trained tire technician knows to remove this hubcap you need a 90 degree pick tool….. There are two very noticeable flathead screwdriver wedge marks in the chrome on the center of my Beetle’s back left wheel.Richie claimed he ordered replacement caps on October 8th and he would call me when they were in.Its January 1, 2019. I never got that call.Twin Tire & Auto Care is not to be trusted!

New owners, same great service. I’ve been bringing my vehicles to them for routine maintenance for years and they’ve always been fair and able to triage what needs to be tended to immediately and what can wait a bit. Hope this continues as the years go forward.

Shop and Road staff are Great. Sales staff really works to help you

Came in to get oil change, tires and brakes. Shane was an awesome rep worked out a great price including discount with my coupons. Overall great experience and service. Recommend them anytime

Shane Jimenez and the rest of the crew got us in supper fast last minute with our rental car! Fixed us up with and affordable new tire, and made us feel at home. The staff and other customers entertained our three kids (on our last day of vacation) told us great stories and gave us a bunch of laughs! We wish we would have blown a tire earlier in Vacation! Thank you so much guys! —the cheeseheads!

Great service from Luigi and the mechanic, very friendly and helpful. Fast service with a big clean waiting area with a TV. I felt like they tried to save me some money, very honest. Sal

Spoke to Mr. Luigi on the phone to get some prices for new tires. I was so happy with his service on the phone, that I had to bring my car in there for a tires. Highly recommend going here for tire services.

Shane and Dylan were fantastic! They provide excellent customer service and had me in and out! I recommend this place for anyone in need of any vehicle repair. They truly do operate with honesty and integrity. Keep up the great business fellas!

Luigi and Shane were simply the best! Called an hour before showing up and was able to get what I needed done the moment I walked into the doors. The mechanics who worked on my car went above and beyond to make sure that I was updated on the condition of my tire and wheel.

These people are a godsend, Luigi is one of the nicest people Ive come across who owns a business like this. Usually auto places will try to jip you if youre female, but he treated me with such respect and gave me an amazing price. I cannot thank them enough and will 100% be coming back and recommending everyone I know to go here as well. Thank yall!

Best customer service anyone can receive from a tire place. Courteous employees. Homely atmosphere while waiting.

You want auto service of any kind done? Go to this place. It’s the real deal. Guys who know their stuff. Go see Mr. Luigi Malta. It was my first time here and he made me feel like I’ve been goin my there for decades. Made me feel like family. This will be my go to place for all my vehicles needs.

Super positive & genuine vibes from the staff. Shane Jimenez was especially helpful and the mechanics were fast and professional. Had me in and out. Good spot that I suggest.

Nice staff, good service. They still open on the New Year’s Eve afternoon, which real save us cause we are going to drive over 1000 miles on the new year day. Very appreciate Shane’s help.

Luigi and Dylan are great! Friendly, hospitable, and quick service. Luigi went above and beyond, and I will definitely be using them for my car maintenance in the future

I was helped by Mr. Luigi, who went out of his way to help me with my car on the spot (thanks again from me & my uncle). I didn’t have to make an appointment to be seen when I needed the job done ASAP. He explained to me the wait time & why it would take an hour. Getting an oil change isn’t some rinky dink service & it takes time to do so correctly. I wish they had Wi-Fi for customers with the wait (it’s hard to get reception in buildings like that). Other than that I experienced great customer service from the manager to service technician L.C! Thanks again!!!

The service was great. I walked in and Luigi took care of me with no problems whatsoever. Excellent customer service.

To whom it may concern,I Willie.Lane highly recommend Mr.Luigi for any service.Hes a very honest and trustworthy person.I would recommend Tire Choice to any and everyone,because of Mr.Luigi.We need more like him in this profession.

Great service and team, family operated. They provided free shuttle service to and back from my house for free. I also feel they went out of there way to be sure to offer the best price possible and looking out for my best interest. I recommend them before you try anyone else in the West Bank.

Highly reccomend Luigi and Shane at Tire Choice/Twin Tire. Extremely friendly and helpful, prices are very reasonable, and no pressure! Will definitely go back.

I would like to thank yall very much for working in my 2002 mitsubishi montero sport yall did a really good job.. THANKS MR.SHANE..

Shopped around and got the best deal @ tire choice. Luigi was was the best and I’ll definitely be back.

I LOVE THIS STORE AND ESPECIALLY MR MALTA. I am on a college students salary and he always reminds me to complete my scheduled maintenance, as to not cost me unnecessary future damage. If you are a struggling college student like me, stick with Mr. Malta. He will keep you rolling toward that degree.

Had quick service and great company the whole time! Love the prices! Will be back. Thanks Shane and Luigi!

One of the best experiences I’ve ever received. Service was fast and we all received a free comedy show while we waited.

Great place! Honest, great prices and wonderful people. Shane the manager is friendly and helpful.

I came in to ask if they could help me with a leaking sunroof. I know it isnt tire related, but these guys were so accommodating. They took the air compressor and blew out all the dirt causing the blocked drain tube on my Nissan. I will now definitely go back for any tire needs!

Very poor customer service. I went over there this morning to see if I could get them put two tire sensors, that they told me before I needed, when I went to put two new tires on my vehicle. I asked the guy at the front desk, but then one of the workers came up, fussing and saying, that he tells everyone that they have sensors for ppl to buy it there, that he was fixing an infinity the day before, and the guy was missing one, and that was a lot of work. So I told him that he didn’t have to tell me all that, because what do I have to do with the work he did the day before to somebody else??, so they both said they couldn’t do it, cuz I brought my own sensors, he was a jerk, very disrespectful.

This place is the real deal. Looking for four tires for my Jeep Wrangler; I was shown options and Luigi explained the benefits of each. Without an appointment, I drove off with my new tires in less than 2 hours. I could not be happier with the quality and the service.

Diagnosed, ordered and changed parts in a very short time. Had me back on the road and running like new

I had one flat tire... and as you know it is hard to find a good trustworthy auto shop in New Orleans. From when they first answered my call to the moment I drove off the lot Twin Tire & Auto Care Inc handled everything professionally. They did all the work that I asked for. The waiting area was very clean, and other customers seemed to be just as satisfied with their work. Overall, I would recommend this place to anyone who needs tires, and all the way to some of your basic maintenance needs.

Please keep all the great reviews coming, you guys inspire me to make my goals higher.....

The service was great. Luigi was an amazing help. You need help go see him !!!

Luigi will get you riding smooth again. Go see him and his crew at Tire Choice in Harvey, Louisiana!

Great customer service and concern for safety. I live in Michigan, but had a damaged tire on the way to New Orleans. Once I arrived, I found the closest tire store to my hotel…Twin Tire. You never know what youre going to get went out of town, but it was clear from the moment I spoke with Richie over the phone that they were an organization dedicated to CustomerService. Great experience, quick and thorough. Thank you!

I Karen Stevens will definitely refer my friendsto this Tire Choice because of the fantastic and friendly treatment of Shane Jimenez !!!

Trustworthy on rates and repair quotes. However quality of repairs must improve. On more than one occasion Ive had to return to address a repair that was not completed correctly. To their credit they never tried charge for the repair correction.

The manager Dylan was very helpful and knowledgeable about the services I needed for my car.

Great prices for tires. Just bought two and it was under my budget. Thanks a lot guys.

Price is good.service is very good. Employees are helpful and Dillon Richards was excellent.

They are very helpful and they get things done right. Very fast turn around time.

Great customer service. Appt can be made . Great price for oil change

The best tire service ever. Really nice and honest people.

Best customer service anywhere in the metro area. Always come through and prices are always the best. Do not try to sell you what you do not need. Highly recommend.

Great service by Luigi Malta....see him for all your car needs!!

I had my car towed there late one evening by AAA after a break down. They fixed it the next day. They started by checking the cheapest/easiest fix first, even though thats not what the tow truck driver thought it would be. And they were able to get my tires replaced, too, because I needed that as well. Very professional and courteous, they made an otherwise unpleasant experience (a vehicle break down) seem altogether not that bad.

The assistant manager Luigi malta was very nice and very helpful

Luigi and Shane were very polite and helped me in a timely manner

Luigi Malta is the BEST service manager EVER!!!! Thanks for all your help today you are AMAZING!!!

The service was great!! The service manager greeted me when I walked in the door, explained everything I needed to know, and answered all my questions! A-plus service!!

Just Love, lOvE, LoVe em....I destroy my tires before I ware them out...They fix my tires and dont tease me about my eccentric driving....I just love em.....The best......

A good mechanic is one of modern lifes necessities. Ive found mine here.

These people give great customer service but thats about it. They do not stand by there work. I went there for a wheel alignment and my car ended up having more issues. When they finished my wheel alignment my car started jerking really bad. When I told them about this,they told me your car was like that before you came. My car was nor jerking before I came. If my car was in such bad shape, they should have told me and let me decide if I still wanted them to work on my vehicle. They do not stand by there work. People be aware.

Great service, great deal! Josh was awesome and helped my family out in short notice and gave a military discount!

They are honorable and the job right the first time at a reasonable price!

Awesome people who really take care of all your automotive needs.

Luigi always provides great customer service...thank you!

I visited this establishment on yesterday and was told I couldnt get a tire repair (plug) and to return on today. I would guess it would have to be because of their customer volume. I returned today and the technician informed me that my tire was damaged beyond repair (I had a flat from a nail). He also stated I must have rolled on the flat too long, (I didnt) so he suggests that I purchase a new tire. I purchased 4 brand new tires from this establishment a little over a year ago. Im not a tire technician but I do believe that no nail big enough can damage my/a tire beyond repair to the point where I am purchasing another new tire a year later. Besides buying one new tire would off balance the 3 fairly new tires. Needless to say my tire was repaired with a plug and a patch. Im not sure what happened to the pin hole of a nail when I brought my tire in to the beyond repair hole I was informed about after the technician serviced my tire but I definitely do not trust this establishment to do anymore work on my tires.

Best service Technician/Tire hands down

Always courteous and professional. I have done business with them for years. Good work and prices.

They fixed my car at an affordable price explained to me what was wrong and how to prevent the problem in the future the staff was very friendly

Ive worked for them an I witnessed the service myself great place for your car

Friendly and knowledgeable staff. Made me feel right at home.

Went there on 10.3.17 was scheduled at 3:00 oclock for an oil change since they advertise a 19.99 oil change online. (This deal is still online and states it at any location and does not say labor is an added cost)It should be noted my appointment was made the day before. It took them thirty minutes to take my vehicle in and probably another 20 Minutes after that start the oil change. In the end it was 4:30 before I got my vehicle back. They did change a rear bulb but if thats going to be a tough job, dont offer to do it. Further I assume the owner operator of the location since his kid(s) were there stated we dont offer a 19.95 oil change yet its still on the website and Ive taken screen captures. I ended up paying $25 for a 1.5 hour long oil change. I should have hired 5 minute oil change for their conventional oil change and saved a hour twenty minutes.

I have been coming to this shop for years with three different cars and only had trouble once. That is a good average in their favor.

Great service and timing! Richie is great, as is the service crew.

Awesome personal service. Staff is always friendly and helpful.

Love the guys here! Excellent service!!

Fast easy and fair price!

Knowledgeable service and fair price.

Been going to them for years always had great service from them

Very happy with their service. Excellent customer service.

Excellent service thanks Luigi

Good customer service.

My husbands company uses Twin Tire for all of their company vehicles and we use Twin Tire for all of our car needs also. We really feel like we are getting excellent service for a fair price!

Good Prices.. Very helpful

Great Family Business. Trustworthy and Honest

I stopped there for a price quote and they wouldnt help me unless they charged the 100 to find the problem. Dont waste your money.