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Lucky Rogers Express Car Care
1529 8th St, Harvey, LA 70058, United States
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Lucky Rogers Express Car Care
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Ma
Review №1

I called to see if I can get a sensor in my car. I was told by the representative that I can drop it off and leave my car. I cant stay and wait.Thats a no I wont. I would rather wait to see if you can do it and how much would it cost. If I decide to take the offer I still would wait. This certain sensor should take less than 20 minutes to put on and tested to make sure everything is ok. I took my car somewhere else. I didnt have to leave. There were 2 cars ahead of me and was out less then 2 hours. Lucky will not get my ever.

J
Review №2

They are the best guys you could ever get to work on your car. They give you the best way to fix your vehicle for a reasonable price. They make you feel very welcomed. I recommend them if you have problems.

Ma
Review №3

Very good people here go and take your vehicle their.

Di
Review №4

While each car situation is different my experience all 8 times ive brought my 2008, altima in with nearly 210k miles on her has been wonderful. I experienced repairs that took days, and repairs that took only a few hours and each time these guys were super professional, and i also find im not paying for extra things. Or having her randomly have new problems immediately after service.This place is so honest. You guys. Ill never go elsewhere.

Wa
Review №5

I would highly recommend this auto shop. They are honest, hardworking and professional with all the work they do, along with treating every customer I have seen with respect and care. Their prices are more than fair and every experience I have had with them has been positive and reinforces my willingness to go to them above anyone else. If you need auto work done, go to these fine people.

Te
Review №6

Excellent service everytime. Over 20 years for me and my family. And the staff are a great group of guys. A lot of experience.

Me
Review №7

Great customer service and rates

To
Review №8

The best! Service, courtesy, and price. Lee is so helpful,and Dan years of experience are a perfect combination Ive taken all 3 of my vehicles to the guys.

R
Review №9

Very friendly and efficient. I highly recommend to anyone.

R
Review №10

Best mechanic shop Ive ever used.

Sh
Review №11

These guys are the best. Very professional and Curtis. Went there for some AC work on my Jeep. I wont do business with anyone else.

Pa
Review №12

Great experience! Steve helped me out and explained things along the way. Although I’m mechanically inclined, I am traveling and can’t do the work in the hotel parking lot. The work was done in just a few hours (including getting parts from another location). I didn’t even have an appointment. Thanks again!

Ke
Review №13

Did not visit. But have had my car serviced from them a long time ago. Good honest people. They do good work

Jo
Review №14

Fair, I would use them again.

Na
Review №15

AMAZING! I was out of town and they treated me like I had been going there for years! They did not try to get over on me and finished my car in a very timely manner, so that I was able to get back on the road for a 7 hour drive. I was so nervous and frazzled because we were getting ready to leave our hotel to get back on the road and the car would not start! They got the car back running and it definitely seems to drive way better than before! You can definitely tell this business is family owned and operated. They truly care about their work and customers! Even the technician was amazing! He really fixed and checked the vehicle with care and then showed me things that were wrong that I didnt know about! Such as the vehicle needing a new radiator cap and that the vehicle had the wrong battery in it, from the repair shop who worked on it previously.While we were there, my son mentioned he was hungry... and Id like to give A VERY Special shout out to STEVE, who gave us excellent customer service and even shared some of his lunch with my son and I! Also, a HUGE Thank you to his mom for making and sharing her delicious meatloaf! I am very thankful for this repair shop, it doesnt matter if you are from out of town or a customer they see on a regular, they will treat you right! Also, a lady who was a local in the lobby was getting her car fixed and was vouching for them, saying she doesnt take her car anywhere else. From my experience, this is definitely a successful business who cares about their customers and the work they do! THANK YOU!

Ch
Review №16

Lucky Roger Express Car Care is an honest car repair shop. For this main reason, we dont trust anyone else to work on our cars. They have qualified technicians who can explain to me whats going on and has the expertise to professionally handle the work. And always impressed the time frame they get it done as well.I usually work on my laptop while getting the repairs, watch TV and my kids love the fish tank in the waiting area too.

Lu
Review №17

The only mechanics to work on my car. The only mechanics to work on every car that Ive had and thats only 3 in my lifetime. They keep it running. Then go a little bit extra. I do not have a bad thing to say. I am always sure my car is done right

Ne
Review №18

Lucky Rogers is, hands down, the best auto mechanic I have ever been to. I could describe all the tangible reasons, such as a professional and friendly staff, fair prices, and good work, but there is something more to this place which ties all the individually good parts and makes it something truly great. They tell it like it is, they give you your options, they dont do work without asking you first, and they go the extra mile to make sure they understand exactly why you are taking your car there, whether its routine maintenance or something more.I literally cannot recommend them enough!

Cu
Review №19

This was my first time to go there and Ill go back. The front people were nice, polite, and communicated well. The waiting area was much nicer than most places. It was spacious and comfortable. The price was good and the service fast. Thanks!

sh
Review №20

I love the customer service and there help Awesome service

Ll
Review №21

Mr. Lee and the guys always keep it professional and only recommend work that really needs to be done.

Bi
Review №22

I am from South Carolina on road trip and needed a diagnosis on a tire noise quickly. I read the reviews for Lucky Rogers and found that they lived up to their high ratings as they were friendly, helpful, and professional. We Waited in their comfortable lounge area a short time until the problem was fixed. I would recommend them as a top notch and trustworthy repair shop to anyone!

de
Review №23

My GF took her car here to get her brakes fixed and car looked at overall and when she got her car back, all the check lights were on and the battery died the next day.

Mo
Review №24

I just want to give a huge SHOUT OUT to the folks at Lucky Rogers! Long story short I pulled up to the shop with no appt yesterday, Friday, at 4:50. I d just had my car jumped by Pop a Lock and was terrified to turn if off since the battery had already died that afternoon after a previous jump. I think they could see the mild panic in my face at the idea of not having a car this weekend...my daughter and I both work and share the car...it was going to be a pickle! They took the car in and worked on it 40 min beyond the technicians end time of 5:00. Turns out it was a bum battery still under warranty which they replaced on the spot. Also, just as I was leaving, the tech discovered that BOTH of my brake lights were out and also replaced them on the spot, no charge and no grumbling at all even though Id kept him there an extra 40 min on a Friday! Wow...talk about customer service! The BEST! Thank you Lucky Rogers!!!!

Jo
Review №25

Honest and reliable service. You will definitely feel at ease once you have your vehicle serviced here. I highly recommend this to anyone seeking a great auto mechanic. You cant go wrong here.

Kr
Review №26

I ran 4 diagnostic test from 2 parts stores, and 2 obd2 readers I bought. All came up with a code P0128, being a single woman on a budget I couldnt afford their $100 diagnostic test, and their $320 price to fix it. I went to Oriley and got the part, and walmart to get the coolant. I paid them $171 to put the part in, they cleared the code, and that was it. Two days later the light came back on, and my car is still throwing the check engine light. I asked if I bought them another coolant thermostat and they want to run their diagnostic, and do the work, so that would be $100+320, on top of the $171. I work retail and cant afford the prices. When they quoted me, for the $320, I said I had the coolant, it went down to $300, then I have the part, then it went down to $199, charged me $171, which included $25 in shop fees. Jeff at ORileys worked for him, and said that they wouldnt do anything about it. I should have stayed at Dales auto shop, I hear better things about them.

ja
Review №27

First time. Helpful. Honest with needed repairs. Feel able to trust these gentlemen working on my vehicle. Thanks .

Ki
Review №28

Replaced water pump and timing belt.cost about 550 dollars.Lasted about 2 years then water pump started leaking.Only had about 19 or 20,ooo miles.Original pump lasted 175 ooo miles.I was told that I only had a 90 day warranty.(out of their warranty).Another repair service when replacing pump,called me to come see why pump was leaking.Lucky Rogers mechanic didnt tighten bolts that secured the pump.(loose bolts).thanks Lucky Rogers car care!.

Ma
Review №29

Luckys Auto Care They really take care of you. Scott is great excellent customer service which is so rare. Its wonderful to walk into to place and they know you by Name

An
Review №30

Been to Luckys a few times and they have been great. Since moving to NOLA I had been looking for a reliable and trustworthy repair shop. Luckys fits the bill. They explain the repairs needed and do the work in the timeframe they promise. The pricing is fair as well.

La
Review №31

Great car wash pay 30 dollars a month can wash my car every day if I choose and vacuum is free

Th
Review №32

I have been to Express Car Care a few times since moving to NOLA. They are military friendly and also provide a referral discount for bringing them other customers as well. They did a winter travel inspection prior to my trip to Michigan and was happy with the service and recommendations to make it a safe trip. Prices are fair and staff are professional. I have an older vehicle and they keep it on the road. I will be back for my next scheduled oil change.

Pe
Review №33

Anything you need go see Lucky!! Hard to find a shop you can trust and this is one. Prices are fair and service is IMPECCABLE.

Wa
Review №34

Ive been going to Lucky and his team for several years, through several cars between my wife and I.One word sums up the quality of service - INTEGRITY.If its broke, they fix it. If its not, they dont do a bunch of useless work to drive up the price.They get it done quickly, professionally, and leave a little rosie finale for you on the dash.I HIGHLY recommend Express Car Care to anyone who asks about a mechanic! Im sure there are others that do the same quality work as Luckys crew, but Ive yet to find them. He pays the best mechanics, trained by dealers, very well (Im told) and they seem to stay loyal to him. I rarely see a new face, and everyone is polite and professional every time I go there.

Br
Review №35

My wife and myself drove from Dallas to New Orleans for a cruise. On the morning of the cruise(a Sunday) we tried pulling out of the parking lot at our hotel and the car would not reverse more then a couple of inches. I dreaded this was a transmission issue but since we had to catch our cruise ship we called AAA who towed our car to Express Care Care which was just a couple of miles from our hotel. Since we would be at sea I had my sister contact the mechanic on Monday morning to let them know if it would be worthwhile fixing the problem. I dreaded the transmission was out and it was not worthwhile to have it fixed base don the age of our car. But my sister was able to contact me on the ship via text and told me that the issue was with a bolt from the brake caliper coming off and bending it. They had the issue fixed(including re-balancing the tires) the same day by working with my sister. And they were fine to wait on us to return the following Monday to pick up our vehicle and pay when we picked up the car. (The cost was much less then I was expecting). When we returned I called them on Monday after they opened and the mechanic told me what went on. (Nice guy...though forgot his name...sorry horrible with names) They even replaced a brake bulb light that had gone out. When we took an Uber to the shop to pick up our car everything was ready to go and we were out of there in about 10 minutes. Both my sister and myself were very impressed with the honesty and expertise of these folks. Just wish there shop was in the Dallas Area. :)Thanks Guys!

Le
Review №36

With the aaa card you can get discount. Good work. No problems yet

Di
Review №37

As a female I used to worry about being taking advantage of concerning car care. I trust Luckys to advise me on what is needed for my car to operate. Employees are friendly and service is top notch!!

Ha
Review №38

Knowledgeable and friendly staff. Short wait times and very comfortable waiting area with recliners, tv, and aquarium.

Su
Review №39

I like that they are AAA certified. Also they give you a ride when you car is in the shop. They do excellent work on vehicles, guaranteed!

Da
Review №40

I am 62 and have been to many of the repair shops on the west bank. Express Car Care is by far the best. The staff are very customer oriented and have expert advice and staff to take care of any problem presented. Their prices are fair and many times a bargin when you consider the work is always done correct. I have never had the need to bring my car back for the same problem due to poor or improper repairs. One time is all thats needed to get your car back and know that it is fixed. I have my friends and family go to this location for great service and fair pricing.

Wa
Review №41

Always a wonderful visit, they are very wonderful and always hands on with the work. I trust they opinion whenever something goes wrong with our vehicles.

Ly
Review №42

Lucky Rogers is a great place to go i went to get my car serviced and it runs like a new car and its a 2004

Wi
Review №43

Great service, very clean shop. lots of open bays these guys are great

Th
Review №44

So far so good. I like the techs, they are so professional and helpful .the place is clean and well lit. But right now Im waiting to see the pricing

K
Review №45

Quick and fast service. Very nice people working there. Very friendly.

Sh
Review №46

Good people 👍

kj
Review №47

Just a warning about this place. They charge absurd fees for diagnosing your vehicle. Be prepared to spend a hefty penny just to see whats wrong.

Ke
Review №48

Goofs customer service and quick mechanic work.

Ro
Review №49

Professional service and honest.

E
Review №50

Have a buddy who works here thats ready to do what it takes to fix your ride.

Gr
Review №51

The shop the myth the legend. Keep up the legacy, yall are doing him proud.

Pe
Review №52

Expensive

jo
Review №53

Great and honest service.

Re
Review №54

Great service friendly people

Tr
Review №55

Great People and Great Service

De
Review №56

I had my oil changed and the staff was very professional.

Pa
Review №57

Great service

Wi
Review №58

Great service!

Ad
Review №59

Great customer service!!!

St
Review №60

Its ok

De
Review №61

Ok

Information
33 Photos
61 Comments
4.5 Rating
  • Address:1529 8th St, Harvey, LA 70058, United States
  • Site:http://luckyrogers.com/
  • Phone:+1 504-366-7500
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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