A great overall experience and actually took less time than originally expected. Was kept informed through the process as well.

During an incredibly stressful time, when Hurricane Ida hit, the one thing I didnt have to worry about was my car. I brought it in a week prior with a complicated situation. Louis, did a fantastic job coming up with a solution to the issue. Then the storm hit. As soon as power was restored I got a call from Louis letting me know my car was fine and they were starting on it right away. During that time, my rental car insurance ran out and Geico wouldnt extend despite the dire situation. Bohn saved the day. My car looks AMAZING! My neighbors commented as well and asked where I got it done. Finally, Im a single woman who really hates dealing with auto repair places. If youre the same, this is the place to go. Its a big, super clean repair shop with a small town attitude! Great job guys!

The work was top notch! I loved the service. They were quick to answer my questions and they were speedy. I loved the professionalism.

My car was repaired fairly quickly after an accident, which I appreciated. My service person was Ed. He said if anything was wrong he would make it right. The following week I brought it in because of a malfunction light in n the same area where it was repaired. Ed acted as if I didn’t know what I was talking about and tried to brush me off. He finally realized that I wasn’t going anywhere and the manager assured me that it would be taken care of.

Richard was very professional. Repaired rear windshield wiper. Worked with my insurance to make sure all was done properly.

Customer service is top notch ... But taking much longer than I expected to complete the job however I dont mind waiting because the quality of their work is worth the wait .

Very courteous and quick with my repair. They worked with my insurance company, for the payment. Receptionist was extra nice and efficient.

Very good service but my radio has not been playing the same. I would like to thank the Bohn Zone Collision company for getting back with me so quickly about my radio issue that is customer service at its best thanks again.

Very good repair work, however, lack of communication with regard to completion of work and/or status of repairs unacceptable.Actual repairs-5 stars. Communication-2 stars.

I’m so very happy with the results of my vehicle after using Bohn Collision Center! From start to finish, the staff was fantastic especially Ed. I would definitely recommend to anyone needing body work done!

ED my service provider kept me informed with the repairment of my car. He was genuinely concern about my situation. And the completion of the work was on time. He helped me all the way through the project. Now I want to say thank you very very much.

I had a wonderful experience using Bohn Collision Center! Everyone was immediately so helpful and explained the whole repair process. Ed Engle was amazing- very kind and kept me updated throughout! Rene was always so pleasant and great to deal with when calling the front desk! The repair was done much faster than expected and looks perfect. Would definitely come back in the future!

I took my Ford Escape in to have them look at defective paint on my hood and to ask if it was covered under warranty. They took pictures of the defective areas on the hood and said they would file a report to Ford and get right back with me. They never got back with me at all. I since traded the Escape in for a Honda, my first NON FORD ever. They dont care about me so I will be ending my over 45 year loyalty to Ford.

Truck had damage due to Hurricane in Oct. when insurance adjuster came out to give estimate on damage he pointed out some spots of paint that were chipping due to manufacture defect. Truck had 28000 miles factory warranty is 30000. They had to paint areas on truck due to the damage from Hurricane. They did not paint the spots that were still under warranty they claim was not under warranty. In my opinion they were painting already it would have been no trouble for them to paint what was a manufacturing defect. I am a excellent customer I’ve had 3 Mustangs 3 Taureses 1 Truck. This is very upsetting and disappointing that I was treated this way. Right now not happy with Ford.

Overall it was not all that fantastic or as easily as I had expected. I was called in the morning by the rep Johnny that my car was ready for pick up that day but just told to pickup by 6pm emphasizing the doors close then. Since I was working from home the day, I went around my lunch break. I arrived and waited about 10-15 minutes before anyone came to the main desk or even acknowledged I wax there even though two people at the desks in the area I entered the building. Finally someone ’helped’ me by telling me that Johnny was and lunch, back in about an hour but not sure the exact time he would be back. He did give me the paper to sign before seeing my car, which I asked to se first the I would sign. Once my car came up, I checked it with another rep then came back in the building. As you can tell the ‘clock is ticking away’ and I needed to get back home to a work call. I didn’t expect it to take over 45-50 minutes to pick up my car and then I still had to rerun the rental car. After I returned the rental and was bit at Bohn,, Johnny came back. He and walked out to my car and he reviewed the work noting a new instead of used rear glass was used at his insistence with State Farm, which was appreciated. When I, not him, noticed the clock was off and no battery work done, I inquired why. I was almost driving off at this pint6. Johnny then explained when they went to move it the FIRST time, the battery had to be jumped. This was never mentioned to me on amy of our update calls. Why not?? He said he was going to mention. I explained I could have made an appointment with service right after picking up my car from the collision shop to change the battery. The was important to note since the battery can’t be changed any retail shop, like Auto Zone since it is not easily reached (won’t buy another Ford or other brand like that). I could have kept the rental car longer if needed while the battery was being changed. We ended up calling AAA to change it. I had also asked it my car could be serviced while waiting on parts but that could not be done for whatever reason. The point is, better communication could have prevented us a BIG inconvenience all around. Lesson learned!!The day after I picked up my car, I noticed the rear view mirror was loose, which caused me to have to bring the car back after work one day, which I had to leave work early to handle. Seriously? Appears no one bothered to check it before it was ‘ready’. Another hassle.Very, very disappointing!!

Best body and paint work Ive ever had done! You cant tell that the car was ever in an accident! Well done!!

My car was delivered there November 17,2020, and I have yet to get my car as of todays date 8 May 2021. I chose to have car serviced at bohn collision. That was a bad decision.

The work on my car was real great you can not tell where the damage was I love the work they did.

Love the work they did for me

I have a brand new mustang and it started leaking in two places. I brought it into Bohn Collision and not only did they solve both issues, but the care and quality of the work is better than factory. I can’t even tell work has been done. Miss Lorraine was WONDERFUL and was in contact with me the whole way, letting me know every step that was being taken. That’s rare. She went way out of her way to replace a piece that was missing. Miss Lorraine and bohn collision have a customer for life. The manager here is great too. If you have a problem, GO SEE LORRAINE!

Completely disappointed with don Bohn collision. Wasn’t my decision to bring my company van here for body work, but I knew what was in store when it was brought there. I absolutely cannot say anything nice about the experience we had with Don Bohn, as any experience that I had with this place in the past was horrible! It took them 2 months to finish my work van, anywhere else would have been done in 3 weeks tops. Their customer service was horrible as well! Every time my manager tried to get in touch with them, it was a game of tag! Then, they fumbled with the paperwork and tried to overcharge the company when the deductible was already paid in full. This added another 2 week delay. I would never recommend this place to anyone! Don Bohn is the reason why I can’t stand “Ford”. Reason for that is because they sold me a lemon in 2015 with a good heart and totally turned their back on me when I had problems. With all that being said, they don’t deserve even 1 Star, in my opinion....1 star was given because they did a good job on the body work!

They did a great job on my door repair; like it never happened.

The service was bad..no communication..car left dirty foot prints in trunk.. then the air outOf tire..they did have an air pump..not A Good experience..

Courteous service. Tried to remedy the situation without more expense, but was very forthcoming that this was not going to work once the tech tried. Replaced bumper with Ford genuine parts and color matched perfectly. We are happy to have our beautiful Mustang perfect again.

My experience at the dealership was excellent. Ms. Lorraine made me feel special . She took great care of me. No hassle at all. The whole experiment was top notch. Thank you Ms. Lorraine!!!😀😀😀🤩

They were very professional. They called me to give me updates on the work they were performing. My car turned out spectacular.

My insurance referred me to this location after my car accident. It took bout 3 weeks to get my car back however they kept me up to date with everything.

Satisfied with work performed.

Work was excellent. The only problem was I did hear from the shop until the car was complete. They discussed with insurance company without update to me.

When I walk into the shop The 1st thing I see is a big warm beautiful smile that you get from miss Rachel Ford Saying welcome come on in!!!! Youre in good hands How may I help you. Miss Ford Goes above and beyond to make Sure her customers are taken care of Thats the kind of customer service I like to see, The staff is courteous, Their professionalism is outstanding all 10 s across-the-board Keep up the good work job well done God-bless you all staysafe.

The repair of my drivers side back side from a accident of being backed into my car. The work was done excellent and was done in two days. They are very courteous and helpful.

Went to the dealership because I have a paint bruise on my back quarter panel. My escort does not have a dent. If I did not have arthritis in my shoulder I could buff if out with rubbing compound. But since my car needed an oil change I figured I would get it done there. Yeah right, this gentleman give me an estimate over $1000. They must be losing their damn mind. Well they have just lost a good customer. Bye Felicia

Very professional, courteous and efficient. Made the repair process simple and worked well with my insurance. Did a fantastic job! Missed a small item and was quick to address and worked with me to come back to fix it. Highly recommended if you need repairs! Kept in good communication with me during the process, a must for this type of business.

They kept me posted on any activities

Very, very happy with repair job. My car was thoroughly cleaned and looked brand new. I was thrilled with the attention to detail.

Got the job done

Ed and the team at Bohn Collision Center were prompt and polite throughout the process. The repair was completed faster than I expected and top quality. Great job!

I went to the collision center in Harvey and I was devastated that I got into an accident but ms. Lorraine took good care of me. She kept me updated on everything the team was doing. Was very pleased with the outcome

Someone scraped my car and i went to Bohn Collision for the repair. Rachel was very helpful and courteous. After fixing the scratch, i noticed a little something on the car from them repairing it. I notified Rachel and brought the car back to rectify the issue. They gladly fixed the issue within 15 minutes of bringing my car back...PLUS the technician noticed a minor decorative defect on my vehicle that i never knew was missing on one side of my car (a small piece of decorative stripes—-this had nothing to do with the repair or Bohn) The tech generously fixed the defect! Something that he didn’t have to do. I hope to not need to return to the Collision center, but if i need repairs again-Bohn Collision is the place for me.

Youll the best my car look brain new Mr ed was great n the nice and well professional thank youll

They really make sure your happy with the work that they have done.

Wonderful experience. Professional and courteous.

Just picked up my friends car. They have a list of things they did to the car that they did not actually do. The car is still damaged and all they did was paint over it. The work is TERRIBLE. This is all after they kept her car for like a month and refused to give her updates. She picked it up and tried asking the lady in the front some questions about her car and was ignored. Will be contacting the insurance company about this fraud! Beware! Take your car else where, not this scam. Oh and all parts are used. You can tell this by the name on the detailed page they provide on the sheet of work they supposedly did page. The company they get the parts from is only used parts. Yet they want to charge for brand new stuff. Sounds like an insurance scam to me! STAY AWAY!

They did a great job on my Ford Explorer XLT.I rented a car, and when i had to bring my rental car back. Mrs. Lorraine, had my SUV ready to go, before the promise time. And a shout out to the body shop guys that worked on my SUV they did a excellent job.Thank you very much.

The staff was very polite and really helpful. My door looks great, they really could have cleaned up the greasy smudges better inside my truck, tape was also left behind. After arriving home from picking up my truck I noticed that the antenna was bent, thanks Ford. Now on the hunt for another antenna, other than that it all went well.

Excellent work, timely, pleasant people.Lorraine took care of us again. Definitely recommend!

Still waiting on my car after a month and a half, even with the pandemic is hard to believe it takes so long to get the parts needed specifically when is a Ford suv at a “Ford” dealership .

I was serviced by gentleman by name of Mr. Whitehead very professional to the point got my vehicle taken care of expeditiously. Everything came out beautiful on my vehicle, they also gave me a 10% military discount off my final price which resulted in an additional $250 off. I recommend them to all especially military veterans, the discount really saves you money.

My first experience with Bohn Collision a few years ago was wonderful! However, i can’t say the same with my recent experience. It wasn’t bad but it wasn’t great either. They were great at texting updates with me the first two weeks. However, they weren’t texting me with correct information. First two weeks, I was receiving updates that all was good with progress and it was done. Then no other text updates. When we called, the update was that it wasn’t done but rather it may be another week or so because they had to order the part. What was initially a 2 week estimate, ended up being more like 6 weeks! Again, it’s ok that it takes a while but I just felt that I wasn’t getting correct information and updates. After getting my car back, the back door that was replaced doesn’t close properly. You have to slam it to have it registered as closed. Then they also had an issue with my left door that they were nice enough to fix but now there’s a noise coming from it. So all in all, wasn’t awful but wasn’t the great experience I had before.

They did a excellent job on my Toyota TR-5 Sport Crew Cab

Great people! Great job! Great price! All work was professionaly done and in a timely manor. Thanks

From the beginning to the end, Jorge Sanchez my Estimator, he handled my claim with professionalism, I was pleased with the way he called and kept me informed every step of the way, from the cost of the repair to the parts as well as the painting. I definitely will recommend Bohn collision center to family & friends. Awesome job!!!Thanks

Craig was on top of everything i need very good cistomer service!

Loved seeing my fixed washed auto. Cant tell where the damage was.

Kept me updated and the car looked great when done. Great people to deal with.

The damage estimator was knowledgeable and courteous. He explained what they were going to do and about how long it would take to do the job.

They took forever to get my truck done, and they keep giving me the run around about it. When I finally did get it back my led lights didn’t work or my fog lights. They don’t know how to answer a phone or call people back if a message is left. I will never go to them again or would I refer people to them. Seems like the only thing they are good at is making excuses.

Completely amazing service. Staff was super friendly too. They took care of my car and left it like new! Would highly recommend to anyone and will continue going to them for future services.

They arę always very Helpful and get What my issuse im having Taking Care of in a timely matter

I took my 13 Volvo in to have 3 caps on my front bumper painted. Mr. Christian P. Was very helpful. He got my parts painted quicker than expected, and the paint is an exact match. He even helped me reinstall the parts. Excellent job!!!

They did a superior job on repairing my car. I was kept well informed on the progress my car while they was working on it . Thank you very much.

Experience was Great! All was done as promised and the work was beautifully done. Enjoyed working with Ms. Lorraine!

Treated like family and work was on time and done perfectly as expected.

Fast and friendly service!!

Great experience with Don Bohn during the repair of my sons car. I was keep up to date on all repairs. Very professional.

Body repair was done very professional.

Very professional. Great service, affordable pricing and quick! Lorraine was awesome and a huge help! Highly recommend!

Bohn ford service ripped me off charged $511.00 for two hours labor and wanted to charge two more hours to put it back together. I WILL NEVER GO BACK TO ANOTHER FORD DEALERSHIP EVER I MAY START BUYING CHEVY

Bohn Zone Collision Center took good care of my F-150 truck cover.They handled my personal business of my tonneau cover both professionally and fast.They made me feel like family as well as a customer, very people friendly and courteous.

Came in to repair a chipped windshield. Was able to get done in under an hour. Our advisor Christian was very helpful and informative

Told them what I wanted and it was done ahead of time

Could use a tweak in customer service attitudes but over all good service

My 2002 Ford F350 was expertly repaired at The Bohn Zone. I have been a customer for 5 years. I will be back

Mr Gary was very helpful and friendly. I recommend Don Bohn Collision center..

Ive worked with Gary a couple of times, unfortunately. Garys great, just would rather not have to talk to him.

The team was wonderful in handling my problem. They worked within my time restraints to handle my needs. This is why I drive 6 hrs from Katy Tx to Don Bohn. They treat you right. Thanks

I was very satisfied with the work done in my car. Professional

The service was very professional and timely.

Christian, who handled the claim, was very knowledgeable on the work being done, the insurance claim process, kept me informed on the progress, and covered all the bases for Don Bohn at the same time. I think he made the entire process go as smooth as a collision repair could go.

Great service! Everyone was vary helpful and knowledgeable! No complaints!

Christian was incredibly helpful and made fixing an issue I had with my car very easy. They even finished working on my car a few days ahead of schedule.

Good fast service. Car looks like new and customer service is great.

Good job well done & fast.

Never knew what was going on with my vehicle from damages to repairs status. Just got a call saying my car was ready.

Service was outstanding, plus the Bohn Collision Center had a shuttle that took me to right to my front door.Simply put...1st class all the way!

Great service

Awesome service and great price

Fast and efficient and enjoyed the experience.

Ask for Mr. Weileman when you need car repairs! He is the best auto body and fender expert in the local industry and you will be truly satisfied.

Just wonderful

Very efficient and courteous.Pleased with the time and results.

Very nice and job well done

So I bought my car to get fixed...And it was the worse experience. For one I had to call them to find out about the quote when she told me she was going to call me...my Rental car wasnt ready. I had to make all the calls to them instead of them calling me!!!..in the end I got charged for the rental when my car was suppose to be ready!!...Im so over this place..Never again!!!!

Had a good experience. Friendly staff. Will bring my other vehicle in for some minor bodywork.

Outstanding customer service.. Fast, friendly and also an approved USAA shop. In under a week I was back in my truck. Mr. Gary helped me understand my out of pocket cost and was willing to do what he could do to earn my business. My 2016 Chevrolet Silverado High Country was returned clean inside and out after the repairs. The workmanship on the rear fender was repaired to an origional equipment equivalent state matching all the OEM replaced parts for the damage in front. I was so scared I would be able to tell that repairs have been previously performed as I have when trusting others for my collision needs. So until youre offered a better deal per quality backed a real customer.... theres no reason not to let Gary take care of your USAA claim.

On time as promised

Great please deliver exactly what they promised

Reliable service. I was in and out in under 15 mins. Excellent service.

Quick quality work!!

It was a great experience and da entire staff was nice..Allen is a sweetheart❤