Shout out to Stacey Bonvini at New Country Mercedes in Hartford, CT. Stacey along with Cherif, and Todd from the team were an absolute pleasure to work with. My lease had to be swapped and having spent much time in the past few weeks on phone calls with dealerships in Danbury, North Haven and Fairfield, I got the ultimate service from the New Country Mercedes team in Hartford,CT. My first conversation with Stacey was on Thursday 5pm and I drove home my brand new 2021 GLA in under 48 hrs. Cherif the manager is amazing and helped me really get a great deal. I will definitely recommend them to any one who is interested. If you’re in the market for a vehicle, they are definitely worth a phone call. Do ask for Stacey Bonvini.

I really dont understand how this place can charge around $250 just to tell me whats wrong with car. What are the labor cost? When all their going to do is plug the car into computer and look up the error codes. Looks like my smart car is going to be sitting in the drive way for a long time...

Great place to have recall done

They wont even come up to you when youre outside looking for a car. Some of the employees judge you before you come in.

Customer service is great

TERRIBLE EXPERIENCE EVERY TIME I CALL, RUDE, UNPROFESSIONAL AND UNAWARE OF THEIR HOURS !!!!!! HATE THIS PLACE !!!