user
K & J Automotive Repair
239 Ridge Ave, Hanover, PA 17331, United States
Appearance
K & J Automotive Repair

Comments
De
Review №1

If you have a foreign car, dont even waste your time calling. If you need a real mechanic that can work on cars and diagnose real problems, I would highly recommend looking else where. As soon as they found out I had a Jaguar they refused service. If you know anything about Jaguar you know its a fairly easy vehicle to work on, and should be easy to work on for ant competent mechanic! I hate to leave a bad review, but you should be aware of the level of mechanic you are looking to hire before you send your car to them. Vehicles are an investment, and I would personally avoid this place if possible!

La
Review №2

Best auto repair shop I have ever used.

Ri
Review №3

Friendly people, reasonably priced. ⭐⭐⭐⭐⭐ would definitely recommend

Co
Review №4

Meghan is the best! Always upbeat and very knowledgeable about the technical details of car repair!

Ar
Review №5

Quality owners with a fantastic perspective on customer service. Friendly, helpful and top notch in their skill set

R
Review №6

Great neighborhood shop. Easy to make an appointment, easy to find, plenty of staff. Does not seem to be concerned with COVID, however.

Mi
Review №7

Best excellent service, highly recommend

Mo
Review №8

Excellent services, the best mechanics I’ve been too in this area. Fast, efficient, and great service!

Ma
Review №9

Very Nice Customer Service. Ask about FREE Pa. STATE INSPECTION.

Ei
Review №10

Very reliable and honest

Da
Review №11

Very nice, down to earth and honest. I love how they donate canned food and give you a free inspection for bringing it in.

Ro
Review №12

K&J has always provided great service. They are honest and do not perform work that is unnecessary. I feel their charges are reasonable. Their work is always done promptly and I have never had a problem with the quality of the work. I highly recommend them.

Co
Review №13

K & J are the best. They are fast and affordable. But most of all they are honest. As a woman I can go in to them and know I am not going to be ripped off. They are the best.

Cl
Review №14

Helped me in the midst of a bad situation. Quality of work is very high with professionals that are warm and welcoming. Very reasonable price, will be recommending my friends and family here in the near future

D
Review №15

Very professional and knowledgeable mechanics!

ba
Review №16

ALways great service! Polite and courteous. Explains what is needed and what was done. They also help to feed a friend program,bring in at least five can goods,and receive your inspection free. They help their community-they are a great bunch of people,and honest!

Jo
Review №17

Ive been bringing my 3 vehicles to K&J for over 5 years now, and am always pleased with the service and would not deal anywhere else. I feel I can trust their inspections and evaluations of what my cars need to keep them running great for years to come.

Da
Review №18

So far, our experience has been pretty darn good with K & J. They are quick to communicate and are extremely friendly. Overall, I highly recommend.

Je
Review №19

These guys are the best!! We have been bringing our cars here for 3 years.

To
Review №20

Not sure about the validity of their positive reviews, although cheaper than some car dealerships, we found out the hard way, that this garage uses two estimating systems to determine repair costs. So customers beware, you are not being charged for actual flat labor or parts, Kyle Morin and the gang think it is honest to tack on extra 30 to 50% profit margin on parts, etc. This joker literally charged $342.87 to change four spark plugs and PVC Valve in 2016 Honda Civic, which was basically highway robbery. Owners response was we have to pay for secretary, electricity, and time to order parts/answer emails/phone calls so they dont charge for real costs even with normal 10-20% profit margin, rather 50% upcharges. They also had tires off to check brakes and still billed $20 for an unauthorized tire rotation and now wont refund anything. This will be the first and last time, we ever deal with a garage that uses estimating systems vs. real costs for labor/parts. We also asked for an estimate to change oil/filter in 2011 Volvo C70 and told about $110, which Honda dealer did this synthetic change for about half of K&J, so go figure...Avoid this place like the plague, their phone estimates are actually set in stone pricing, not based on real time or actual labor rates, and cost for some parts ordered were almost double online prices in comparison. However, they do mail a generic thank you card home, after they cash in your huge repair bill...Never again, not impressed at all with this NAPA repair shop and their unwillingness to mutually resolve any overcharges after they were paid...Kyle apparently has to pay for his steak and wifes cake somehow and eat it too...

Br
Review №21

Great people to work with. Very particular about the work they do. Highly recommended for your automotive needs.

Ke
Review №22

These guys are the best. From the friendly and outstanding front end customer service, to the highly knowledgeable and efficient technicians servicing the vehicle, you will never need or want to go anywhere else for repairs or maintenance!

Wi
Review №23

My wife and I have been going to K&J for ever, I have the satisfaction of knowing that our vehicles will be professionally serviced and more, they are the best and have recommended them to others.

Bo
Review №24

Great crew, always willing to go the extra mile, and will take great steps to help solve even small vehicle issues.

ck
Review №25

THE BEST IN VEHICLE & CUSTOMER SERVICEIve been taking my vehicles to K&J for inspections / service since they opened their doors over 10 years ago.I once had a family member tow a broken down vehicle there without giving K&J a heads up. A shady no-good mechanic would have taken advantage of that scenario. But K&J quickly determined that the problem was with the automatic shifter and only cost $70.oo to repair OUT THE DOOR. That experience alone is evidence enough that K&J can be trusted.They also have tons of technical expertise and help keep my 2002 Subaru WRX performing as good as the day I bought it. That vehicle has reached 200k and still running strong.THANKS K&J

Je
Review №26

Hands down the best experience I have ever had at a mechanic.

Mi
Review №27

K and J Automotive Repair is the only place I will take my car. They are honest and dependable which can be hard to find these days.

Da
Review №28

Great place! Good service, nice people,......I recommend them if you need work done on your vehicle!

Ry
Review №29

Great staff. Family owned. Honest.

Pe
Review №30

Awesome work at great prices

Br
Review №31

I cannot thank these guys enough! I unfortunately had the experience of going to Meineke in York, PA where they failed my inspection and told me it would be $1,500- $2,000 to do the necessary things to pass inspection. I am SO GLAD I took it to K & J to get a 2nd opinion. The things Meineke failed on my inspection werent bad at all. They were completely fine and passed inspection with flying colors! Meineke also failed to notice that I had FOUR lightbulbs out in my headlights/taillights.K&J saved me over $1,500 and I will never take my car anywhere else.Thank you a million times :)

Ja
Review №32

Took a car I was thinking about buying to them to have inspected. Did a great job looking the car over and are very friendly.

Gr
Review №33

Needed my tire fixed & I pulled in & they fixed it on the spot. Was out in 5 minutes with very friendly service!

Ch
Review №34

Fast, Friendly, efficient service

Tu
Review №35

Friendly, professional, and experienced technicians.

Ki
Review №36

Honest and helpful

Ca
Review №37

Excellent service!

Information
1 Photos
37 Comments
4.8 Rating
  • Address:239 Ridge Ave, Hanover, PA 17331, United States
  • Site:http://kjautorepair.com/
  • Phone:+1 717-632-9626
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations