Charged multiple times for the same issue and the mower was never fixed. Charged twice for $240 and the mower kept having the same issues. Was told it was the gas we were using from three different gas stations. We called a third time for the mower and he is now not returning the calls.This is not the first time the mower has not been fixed. It is returned, works about an hour and then stops working. The owner, Ken, is very unprofessional and does not talk well with customers especially women. His business and service has gone down since his mechanic is no longer there and will continue to go down. I think he is charging for service without doing the work stated. Take your mower anywhere else but here.
This place will sell, service, and take care of your lawn equipment. Great guy to do business with and business like but personable as well.
Fast and friendly service at a reasonable cost
He fixed our lawnmower and took care of the problem. Hes a good guy too.
I bought parts that i could not use because i needed a whole assembly.Parts were taken back and full credit issued. I appreciate the good customer service .
Absolutely great customer service. When I need a part I bring it to them and they have or will get it asap
Drove 20min to find the gates locked, although I called and asked if they would be open. The sign on the gate states they are closed from 11 till noon. I was at the gate at 12:30pm. I called and had to leave a message on an answering machine.
These guys know their stuff and really make you feel like family.
Reasonable prices. Ive taken my mower in several times. Im always satisfied
My husband and I love Z Equipment! The staff are always knowledgeable and very friendly. They always have the parts we need for our Husqvarna and when it needs to be brought in for service, they are quick to have it done and back in our hands. We live an hour away, but it is well worth the drive!
Very friendly staff and always very informative.
Kenny Zahn and his team take care of their customers! Thanks
Professional service. Had my mower back quickly. Thanks. :)
Do not buy from here!! The owner seemed like a cool, nice guy when trying to sell us a mower but as soon as it needed fixed and was under warranty he didnt want to look into it. He rode it and called us and said everything was fine. We explained to him you had to ride the mower a while and eventually it would not steer right. Obviously something is wrong with the mower its not like we have nothing to do and all we want to do is load up a mower on our days off and bring it to him for no reason. So a month later we bring it in AGAIN because now its really broke, squirting oil and all. He still hasnt done anything about it. We are picking up our mower and going to fix it ourselves when it was his responsibility. Thats whats wrong with the world now. People are selfish and do not want to follow through with what they or the warranty says if it has to come out of their pocket.
Amazing customer service and very knowledgeable personal .Old school shop focused on you
Always did a great job fixing my mowers!
Great service, great products, owner is very personable
Never doing business here again. Worse person in the world to talk to. How can anyone do business with someone who communicates to people like this. Horrible customer service and Kenneth just has a horrible bad rude behavior. Calling names and telling people they are 4 year olds... wow rude.
Very friendly
Great service, friendly environment
Great service
Excellent customer service.
Owner was very rude to me. I will never take a piece of equipment to this place again.
Great service!!!!