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Dollar Tree
1610 E 165th St, Hammond, IN 46320, United States
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Dollar Tree
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Su
Review №1

I use this place as my stock up store. A lot of time when I needed something for a quick lunch for the week I could go here and grab something quick. I dont always have time to make a healthy meal.

DC
Review №2

Rachel was upbeat and gave excellent customer service, keep up the good work it makes a difference, the door for the entrance needs to be replaced or fix.

No
Review №3

This dollar tree is always empty lol no matter when you go. Staff is pretty friendly though.

Pa
Review №4

My first time here and I was not impressed. There were many empty shelves, the store was disheveled and the lines were long. I should have known when the outside area was full of trash and the landscaping was neglected. Theres nothing worth returning for.

Ma
Review №5

I dont care what your job is but customer service is everything even at the dollar store; I find it extremely rude and unprofessional to have a cashier waiting on you while she is on her cellphone on clearly on a personal call! She showed no respect for the waiting customers and was very unattentive more important the lack of a pleasant greeting or mere thank you was never given. Do better if you dont want a customer complaining about your service or their experience at your establishment! If I could give a zero I would have!

Jo
Review №6

I really like shopping at the Dollar Tree no matter which one I go to

Le
Review №7

I love this place, everything is actually a dollar, i always get too excited and spend a lot.

Ch
Review №8

Store needs to be restock, lot of empty shelves

Sh
Review №9

Its a clean store, lots of items, pleasant CSR & no long wait in line at the time I was there! 💪😁

Le
Review №10

It was good place to buy christmas stuff I found wine bags which I knew I would so i was happy the lines were long only 2 registers open at this time a year should of been another but lots of choices.

ja
Review №11

They never have anything stocked. The isles are always full of boxes. The shelves are always empty and theres always a line to check out. Today one of the cashiers asked another cashier could she help her and cash people out cause there was only one lane open and the lady told her plain out NO IM DOING SOMETHING ELSE

He
Review №12

Store was pretty well stocked and they had three cashiers on registers. Fairly busy but lines were moving quickly

Ph
Review №13

No problems found what I was looking for they had a lot of variety.Everyone was present.

Gl
Review №14

Workers are so helpful. So polite. Good prices LOL

Ja
Review №15

I really enjoy shopping there i get good deals

Sh
Review №16

I absolutely Love the little banks they have there.

Le
Review №17

Great place to shop for groceries and meats and other things

GO
Review №18

Its pretty nice always have stock ready to be placed on shelves.

Ph
Review №19

Not very friendly was gard to move about inside

Sa
Review №20

Ive been in nicer ones

br
Review №21

Lot of cute pink sissy items

de
Review №22

Not clean nothing on the shelfs

An
Review №23

Its an okay place to go but wont recommend if you are looking for a neat and tidy place.

Ca
Review №24

When I went in the store for what i needed it was a little dirty and unorganized, but the cashier was nice when I went to pay.

Bl
Review №25

It was fine, it was organize and clean.. Cashier had a good customer service 🤗

Su
Review №26

No carts available, but other than that, I like certain products that they have. A good dollar store.

Jo
Review №27

Open late

Da
Review №28

Cool

Es
Review №29

Waited 5 minutes for a cashier to even show up to the register. There was already 3 of us in line. The cashier came to the register with a customer who cut me in line. She had one headphone in her ear and her cellphone out. No name badge. Never greeted me. I couldn’t even tell she worked there, all she had on was a green shirt and black pants. Middle of my transaction, she took out her phone? To pause her music I’m assuming? Horrible service!

Ma
Review №30

The store was a mess a the cashier had a AttiTuDe!👎🏾👎🏾

Pa
Review №31

Every time I go there I have to step over boxes or have to find my product inside of boxes. They need to stock the shelves they are Never full sometimes they have their empty boxes laying over the floor and customers cant even hardly get down the aisle its always messy and dirty in there they really need a overhaul they need to have someone come in overnight at least five or six people to stock all the shelves so that when the customers come in the next day they will find what they need.

De
Review №32

This store rarely has enough employees, only ever has one register open and is forever stocking. There are always boxes taking up the aisle space. This store is only a last resort option for me. Though the cashier today was nice.

مج
Review №33

I always find the best stuff. And the people work there are nice.

Al
Review №34

This is the worst dollar tree to go to in this area. Theyre always out of stock of stuff, have a big mess on the floor and only one register open always. Ive never had a rude employee though thankfully but they seriously need to get it together.

iv
Review №35

Here is the most honest review Ive done one a while. I live about an hour away and came here due to needing 1 item. Total difference from my local Dollar Tree. Floor looked dirty and shelves werent organized. Seen an associate on the phone with Apple headphones on. Associates name if I can remember correctly was Tiara not 100% sure. Very dissatisfied with the level of customer service & customer experience. Never step foot in here again.

Ge
Review №36

Only retail store Ive ever been to that I literally fear for my safety as well as others. The store had a line winding through two of the aisles it was so long. Reminds me of the DMV as it was 10 years ago however even the DMV has modernized and improved customer service. Must find somewhere else to get Awesome cleaner.

Od
Review №37

Great place to get everything I need for less!! At Christmas or whatever

De
Review №38

The line was long and moved slow to check out...the store was not neat or well stocked.

Fr
Review №39

Great, found everything I needed,fast.

Or
Review №40

I was there today November 2,2017. I was shopping for my husbands Surprised 60th birthday party. I decided to have a game theme. It was like a one stop shop, this location had everything I needed. Very pleased with the sales associate (Ms. Sherese )was very pleasant friendly and showed great customer service. I love places like that when the employees care about their customers

Cr
Review №41

I couldnt find paper plates all they had was foam. Otherwise I found everything else. Checkout was good. Only one person in front of me.

Bl
Review №42

Workers and very nice and hospitable

Li
Review №43

Long lines but pleasant cashiers and customers. Wide variety and well stocked shelves. Had exactly what I was looking for

ch
Review №44

Its 8:30. The sign says they open at 8:00. There are 7 cars in the parking lot. We can see the employees and Doritos delivery driver inside the store but they wont let the customers in. 👎

Ta
Review №45

Household items for a cheap price and greeting cards for a great price. Go to place for my party supplies. Sometimes their stock is low and shelves are empty.

T
Review №46

Broken shattered window on door that customers use to enter store for 4 DAYS now!!!Filthy store loooong lines one check out lane. No need to complain workers will only holler out negative response and mumble under their breath.Customer ends up getting embarrassed. What a shame place makes lot of money its close by so people continue to shop there. Better than goung to Walgreens and spending $5 for $1 item.Shouldnt be treated this way.Dont take my word for it send SECRET SHOPPERS heck it happens everyday youll see what Im talking about.Plz Help

je
Review №47

Managers and customer service were very helpful even going out of their way to get me items from out of the back for me twice. Extraordinary gentlemen.

Ke
Review №48

Great place,Ive visited a lot of them but this a has a lot of things that others dont.

Le
Review №49

Never could find what you looking for. Barely have cashiers so the lines be long. I’ll rather go to the one in Munster

pi
Review №50

Its a great place to go for gathering convenient things, from snacks/food to cleaning items/kitchen items and decorations/toys.

Ra
Review №51

I injoy going to dollar Tree for the deals

La
Review №52

Store is ALWAYS DIRTY. ALWAYS MESSY, OPENED MERCHANDISE EVERYWHERE. theres always only ONE cashier and the line is always long. I always leave before paying out of frustration. Worth the drive to go to Highland location

Do
Review №53

Its an ok store. A lot of good items but there is always only 1 lane open for checkout.

Je
Review №54

As much as I try to support this store I CAN NO LONGER RETURN. Always disorganized and out of stock. When inventory comes in its all over the store with empty boxes. Always one line open. Manager and few employees have a no care attitude or on brake with no urgency for customer service. Im done

Ma
Review №55

I love it they have a great thighs and every thing is at one dollar.

Ri
Review №56

This store is always nasty, and the people who work there are very rude. There was a raccoon in the garbage can in the front that jumped out at my mom and I, and when we told the people who worked there, they didnt care. Tonight when I went there to get a balloon, because the Munster one was out of helium (has been for 2 weeks now), they were closed 5 mins early, and wouldnt let us in, even when a woman was standing at the register on her cell phone. The only opened the door for us when we refused to leave, and then were rude to us the whole time we were in there. This is the worse location out of all the Dollar Trees that I have been to.

E
Review №57

Lazy workers that don’t want to do their job.

El
Review №58

I love the dollar tree especially around this time so I can grab a bunch of Halloween stuff. The bad part about the store is that alot of aisles were missing alot of stuff. I dont know how often they stock up on stuff but I think they need to do it more often. Plus most of the time they only have one cashier even with like ten people in line.

Va
Review №59

Nice place to go and shop but they only have one line open

Li
Review №60

Store need cleaning things on shelf needed to be more properly stocked

An
Review №61

Well stocked and quick checkout. Love that you can take the cart out to your vehicle!

Do
Review №62

Didnt have much to pick from decor.

Br
Review №63

The cashier with the glasses and Rasta hat has very poor customer service skills and treats me badly everyone I come here. Other than that the manager is excellent!

Ne
Review №64

POOR CUSTOMER SERVICE!!!! Always dirty...unorganized...and the staff never greets or helps the customers. The RUDEST cashiers Ive ever encountered in a store. The managers are thee worst!! Smh. I live 3 mins from this store and started going in Munster to dollar tree. Much better service, more organized and clean. They need to be re-trained or replaced!

Ro
Review №65

Alot of items to choose from. Clean and well organized. Friendly staff

St
Review №66

This dollar tree is about the worst Ive been to. There is always one register open. I think the manager hides in the office. Dont even ask for balloons, they look at you like NO YOU DIDNT Lines are always long. Not the best place to go.

Mi
Review №67

The only dollar tree i like to shop at, short lines, quick service, always stocked with qhat im looking for. Only reason ita not a 5 star is because i live a lil far

De
Review №68

So unprofessional. Long lines and rude customer service. Highland and Munster locations are much better.

dm
Review №69

Amallia tried her best to keep up with the line, her associate (CHRIS) Whom she called twice over the intercom to get on a register, NEVER SHOWED! the line was at the back of the store!!! HORRIBLE!!!!!

Ca
Review №70

They Sale expired products so make sure you check all items before leaving the store...This Happened to my family twices and we threw away the receipt before realizing the items was expired and they refused to give my kid a even exchange on some chips smdh 😡👎🏾 ...#NeverAgainGo to the Dollar Tree and (Munster,IN )They Very Clean and welcoming and have Better Customer Service and definitely have more items in stock...

He
Review №71

Got some awesome Halloween items. Seemed larger than a lot of dollar trees.

Vi
Review №72

I dont like coming to this place. Its always unorganized and stuff is all on the floor in the isles. Seems like workers just dont care. Today i had to get a few things so i quickly stopped in and before i walked in there was trash all over in front of the door and all in the parking lot. And as always the place is a mess but okay whatever....so as i checked out, my items got put into a garbage bag. Doesnt surprise me but maybe they should have noticed they were getting low on bags.....Just smh!!!!! Dont want to give even 1 star!!!

Ti
Review №73

Love the store but the staff at the Hammond, La. store are not very helpful and not so nice. The lines are ALWAYS backed up due to only one register ever being open

Ju
Review №74

This is a great store! Theres so much to choose from.

Ro
Review №75

. I like Dollar Tree because you can find things at a very reasonable price a dollar and a lot of times you can find things there that you cant find anywhere else and sometimes you never know what youre going to find its a big surprise

Th
Review №76

Its hardly Google fault because everyones pulling up at 8 and Google told us 8 a.m. but I pulled up in the Dollar Tree me and told me 9 a.m.

Ri
Review №77

This store is a hot mess!!! who ever owns this story needs to look in to the staff they r not doing there jobs the store in never stock you have lazy people working there!!!!!!!!!!

Lu
Review №78

For a Dollar Tree the stock is fairly low when it comes to food items, and although the prices are fantastic, the lines for checkout can be enourmous. Always messy with only a few nice employees.

Ra
Review №79

Busy.

La
Review №80

This store is awful. Store is dirty, there was a big line. The cashier lady did not have any help . The manager was there and she did not help the poor girl so instead of the manager helping, the manager ran to her office and didn’t come out at all. She shouldn’t be a manager.

it
Review №81

So I bought 20$ worth of items today, the lady charged me and while I was paying she put a bag up in the end and walked away. I was confused it seemed like too little stuff and when I asked her if that was everything I had purchased she was already walking away from me with something in her hands and there were no other bags in front or behind the register. My husband grabbed the bag and we walked out not putting much thought into it until we were almost home, something told me to check the bag when I realized half of my items were missing. When we went back to confront her a few minutes later she acted as though she had never seen me and didnt know what I was talking about. Her manager seemed as arrogant as her. I asked if I could check the camera and she told me I could in the morning not today since they were closing (even though it was 9:30 and the sign says they close at 10pm) I guess the girl began to get nervous about the whole thing and us finding something in the camera that she told me to just take whatever I was missing and go. I have never been in a situation where I get jacked of my things right before my eyes especially in a store as popular as dollar tree. I learned my lesson though to check my things before leaving any store.

ed
Review №82

Its a dollar store. Everything in it cost 1 dollar. Nuff said.

Ca
Review №83

I love the store the employees is nice very nice

Je
Review №84

Dishelved, dirty, carts broken and shelves half empty. Go to the one on cline, not this one.

De
Review №85

Mannger was real rude and unprofessional.

Ne
Review №86

Needs real management! Usually only one employee killing themselves to keep the place running.

As
Review №87

Big store, well lit, clean, and nice selection of items.

To
Review №88

They are very slow and the store is very unorganized. The store has more empty shelves than stocked ones.

Ma
Review №89

At times this store is very disorganized. But it does have good customer service.

Da
Review №90

Super messy! Super disorganized! The customer service is as bad as the organization in this store.

Pe
Review №91

Dirty nasty place they have what I need but the cleanliness is unacceptable

Ch
Review №92

This store on 165th In hammond is very dirty and low stocks always long lines with very rude workers.

Sa
Review №93

Many items reasonably priced.

Na
Review №94

This is the worse Dollar Tree I have been too. The store never opens on time, it’s 9:15am and the store is closed and the open up at 9am.

Ed
Review №95

Good Halloween section with a good selection

Ma
Review №96

Always a mess and the one woman there that has management pin on should be demoted she is rude never smiles or says thankyou or anything and god forbid if you ask a question need a little more friendliness

Am
Review №97

They are the worst Dollar Tree Ive been too. Its a nasty place. The men that works there are okay. Its the women that is always in there feelings. Smh...

Ce
Review №98

Great store & workers,great prices..

Et
Review №99

Could have more stuff

Pe
Review №100

The neat stuff for a buck!!

Information
41 Photos
100 Comments
3.4 Rating
  • Address:1610 E 165th St, Hammond, IN 46320, United States
  • Site:https://dollartree.com/locations/in/hammond/5694/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 219-554-7264
Categories
  • Craft store
  • Dollar store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Party store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8AM–10PM
  • Tuesday:9AM–9PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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