user
Kennedy Auto Services
7308 Kennedy Ave, Hammond, IN 46323, United States
Appearance
Kennedy Auto Services
Comments
Da
Review β„–1

Had them come out for a tow a few years ago and they were awesome. I just had a small issue the other day with water coming into my car. They fixed me up and were honest and very very reasonable. Would definitely recommend. πŸ‘πŸ‘

Ar
Review β„–2

Bailed me out of a jam by replacing a failed fan belt in the last 90 minutes of their workday. Professional demeanor, quality work and very responsive to my dilemma. GREAT experience.

Ch
Review β„–3

Always fair priced. Do great work.

Ca
Review β„–4

Love Kennedy Auto!!!! They will take care of your car troubles!

Lu
Review β„–5

Great fast service! Had a flat and an interview to get to and they patched me up quick and had me on my way. Thanks guysπŸ‘

Al
Review β„–6

All of the mechanics here treat you like a customer with dignity and respect

Ga
Review β„–7

Great! Fast, friendly and affordable service.

Jo
Review β„–8

Once you get to know them, there not only good mechanic good people

Re
Review β„–9

Called to get a price on something. Gave me a price but told me to go somewhere else and good luck. What a way to lose business before you get.

Ch
Review β„–10

Excellent service at a fair price!

Ro
Review β„–11

I like the fact that they tow for a reasonable price. But over charged me πŸ€¦πŸΎβ€β™€οΈ I got a tow and a starter put in they charged me $580 and then lied to me saying I needed a new battery I will never go back there 🀬🀬 they got over on me πŸ˜€πŸ˜€πŸ‘ŽπŸ‘ŽπŸ‘Ž

Jo
Review β„–12

Just fine they were courteous and quick and saved my old truck

Ka
Review β„–13

It was quite some time ago, but last August I was driving out to college from Massachusetts to Minnesota.My tire pressure light came on and I had no idea what to do.I stopped at this lovely shop and I don’t remember the name of the man who helped me but they checked my tires, filled them with air, gave me a manual tire pressure checker and wished me good luck getting out safe.I felt so taken care of and being young I was scared they would take advantage of my lack of knowledge and charge me a ton of money.Not here! They were so kind!I’m still thankful to this day!Ps. If you see this: I made it out safely and got new tires!

Ka
Review β„–14

The person l dealt with was a nice guy... He told me exactly what was wrong with my truck and was straight forward about what I need to do. Not like some places where they try to take advantage of women to get more money for work they dont need done. I highly recommend this place to everyone...... ESPECIALLY WOMEN πŸ€—

Ke
Review β„–15

Fix flat good price and service.

ro
Review β„–16

Ive been coming here since ive been born. I grew up knowing that there was ever only one place to go for any auto need. Ive come as far as schaumburg the Southside and joliet for routine service because i trust them. I grew apart of the family and i can assure you the service is still top notch. Ill never let or have i let anyone else touch my cars or my families in a lifetime.

Ju
Review β„–17

Top notch Auto Repair shop. They perform good honest work at good prices. Theyll perform just about any repairs. I wont go anywhere else.

Ke
Review β„–18

Great genuine people! Definitely helped me out a lot!! Very friendly and great work. Highly recommend!

Dm
Review β„–19

Broke down on the highway exit just by this shop. Got the car towed in. Car was looked at promptly and repaired quickly, at a fair price, and with quality. Never pleasant to have a breakdown but these guys make it painless. Prompt, courteous, professional service. Highly recommend.

se
Review β„–20

Outstanding customer service, quick response and very reasonable pricing..thank you for your quick towing service. And may I add,it was on a sunday! Tom my driver went above and beyond and the care he displayed for my truck was impressive..

Be
Review β„–21

Top notch Auto Repair shop. They perform good honest work at good prices. Theyll perform just about any repairs. I wont go anywhere else.

Di
Review β„–22

Wonderful service at reasonable prices. Their work is quick and perfect. Their prices are amazing.

Ry
Review β„–23

If I could give it negative stars I would. Took my car in for no power steering and a blown turn signal. Got a call for estimate and told them after hearing the price to go ahead and do the work but I might need a week to get the money together. Got a call a few days later tje car is done.Was told that they dont understand how I can bring a car in to be worked on if I dont have money to get it fixed. Strike one. Picked car up yesterday. Upon getting the car now my power locks do not work from inside the car. Of course its nothing related to what they did. But they were working fine when i took it in. Guy tells me well if I stub my toe and my tongue swells up are they related? Strike two. Very unprofessional would not take another car there for anything not even to put air in tires.DO NOT PATRONIZE this establishment

Ra
Review β„–24

We got a flat on our road trip and originally went to a local Walmart where we were quoted a three hour wait time. We called Kennedy and they got us in immediately and had the tire changed and others checked in fifteen minutes. They were kind and quick- could not recommend them more.

Je
Review β„–25

Always a regular here! I have never felt as if I was ripped off..which is BIG...they have always been courteous and professional.

Pa
Review β„–26

A week ago Saturday my son had an accident while driving in the storm, (no harm to him) but his car was a different story. Being new to the area and not sure who to call I googled auto repair and there was Kennedy auto repair with 24hour 7 days tow service. Long story short I spoke with a very professional and friendly manager/ owner (I believe) who guided me through the repair process by Wednesday the car was ready for pickup, the price was very reasonable!Here’s what impressed me most of all, the level of customer communication throughout the process I received updates from John. Thank you for the 5 star ⭐️ level of service.PJen

Mr
Review β„–27

John at Kennedy Auto was Awesome helped me and my Uncle Bobby Out.Glen the Tech came out showed us what was wrong and John ordered parts and we were good to go.Thank YouTo The Staff AtKennedy Auto Services.

Bo
Review β„–28

Kennedy Auto Services provide quality services at reasonable prices. They changed my brakes and oil without issue. Thumbs up!

jo
Review β„–29

Work was very well done! Customer service could have been better.

Ge
Review β„–30

Friendly and knowledgeable workers I really enjoyed the time i spent there they were 😎 people ! ! !

Ri
Review β„–31

Fast! friendly! And most importantly fair prices

Il
Review β„–32

Got a great deal on tires. Service was quick and efficient. Staff was knowledgeable and courteous. Will be back if I need tires again.

Mi
Review β„–33

They are good people they fixed my car an got us on the road back home

Ka
Review β„–34

Friendly, prompt when not requested to rush..so thats on- time of course.prices are not inflated. Information is clearly repeated and probable outcome is discussed before starting the work.2nd time I brought my old but ruining car. It still deserves good help and skills that vary in different cars. I recommend.

Mi
Review β„–35

Excellent service and good prices. The manager John is very helpful and transparent about everything they do.

Br
Review β„–36

The staff is very friendly and always helpful, quick and efficient work at reasonable prices

Da
Review β„–37

These guys do a great job and theyre very honest. Theyve taken care of me on many occasions. I take both my Volvo and my Camaro there and they do a good job either way.

Ba
Review β„–38

We have been taking our cars here for years, We wouldnt go anywhere else for auto service. Always fair with pricing. Great small business to support. I would recommend Bills to anyone!!!!

Do
Review β„–39

Thank you to the Angels at Kennedy Auto! Trying to get home to Canada when the company car started to make an awful noise and vibrate like crazy. Kennedy fit me in just before closing on Friday afternoon, replaced my missing lug nut and fixed up my tire that was apparently coming right off, and got me on my way again. Thank you for your efficient, knowledgeable, and kind service.

Bi
Review β„–40

From the very first call to the vehicle dropoff, thid company KNOWS good customer service!! Tom (the tow truck driver) was outstanding and super professional. They have some of the most reasonable prices!! I will always recommend them (specifically Tom)!:)

Le
Review β„–41

Terrible experience. I had my 81 corvette towed. Driver called me when he arrived to destination and said I was missing a t top. I was told to called Monday morning as this was a Friday early evening tow.Upon speaking to the manager Phil, I was called a liar and told that this was my fault for not securing my t tops. I assure you they were secured. Be that as it may, the company is responsible for the car from point A to B while car is in their possession. I assume driver does an all points check on car pre-transportation to check for damage and to ensure all is secured. manager would not connect me to the owner and flat out told me no he wasnt going to bother the owner over something that is clearly not their fault. I was hung up on several times. He told me to hire a lawyer and file a claim.I let a week go by so maybe cooler heads would prevail and I once again contacted the company. I once again was connected to Phil the manager who said Oh, its you again I tried to come to sort of middle ground with the company to which I was told its not going to happen and again was called a liar and told this was my fault. Once again I was rudely hung up on.Thankfully no one was injured as the T top came off during heavy traffic on a major expressway. Im sure if someone was injured due to an accident from this that the tow truck company would be fighting a law suit. But, since its clearly not their fault and not their responsibility they would come away clean.By far the worst customer relations I have ever encountered and Im now forced to take to them to court to pay for the T top. Im quite certain that if I was able to talk to the owner that some agreement could be reached but due to their manager this is not an option.Use them at your own risk and pray no damage happens and you dont have to deal with their manager

Ni
Review β„–42

Very customer oriented guys. They make very fast repairs.Recommended!

Vi
Review β„–43

If youve got money to blow and love bad customer service then congrats.. youve found the place to donate your hard earned money and valuable time. $90.00 to diagnose a starting problem. $212.00 to fix said problem. But wait.. said problem isnt fixed, and after having the car for several days, the conclusion is come and get your car, we cant figure out the problem. All this while snickering about your dilemma over the phone, with no solutions BUT to repeatedly offer to sell you their car. Bad customer service. I felt ripped off.

Ch
Review β„–44

Still cant understand why a tune up on an 01 Chevy impala should cost over $400.00!!!!!

Da
Review β„–45

The people here are super nice and their job quality are excellent.

Ne
Review β„–46

I was driving down the highway when my front right tire blew out. Thankfully I was right next to an exit and Kennedy Auto Services was only 2 blocks away from the highway. It was pouring and I was 60 miles away from home, and they had just closed. I asked them if they would be willing to stay open a little bit longer just to help me out with my tire, and they agreed and said they would take a quick look at it.They said the tire was beyond any sort of repair by patching and I would need a new one. They didnt have my specific type of tire there but helped me put on my spare so I would at least be able to make it home. The whole thing took only about 10 minutes and cost $15. I was extremely grateful and Luke was very kind and helpful. Strongly recommend.

Ke
Review β„–47

Showed up very quickly.

El
Review β„–48

Love the place & the workers. Great prices!

Sh
Review β„–49

What a fun place to hang out, and nice folks that fixed my car at a reasonable price.

Am
Review β„–50

Friendly staff and knowledgeable mechanics. A tad pricey, but the owner is fair and understanding.

Jo
Review β„–51

Im impressed with their service.Quality service at reasonably price. They changed my brakes and oil without issue.

Ma
Review β„–52

My alternator died the Saturday night before Christmas. I was positive I was going to need to skip spending the holiday with my family in Michigan, since everybody was going to be closed until the 26th. But the tow truck driver (from Kennedy) said his boss would be able to work on it Christmas Eve.They did an excellent job, in plenty of time for my wife and I to make it to Michigan. They saved Christmas for my family. Plus, they were able to figure out the reason for a noise my cars been making for months. Ill be going back tomorrow to get the wheel bearing fixed.I reccomend these folks in the STRONGEST POSSIBLE terms.

Da
Review β„–53

The only place I take my car. A very honest shop and the guys are very personable and friendly too

Jo
Review β„–54

Great and fast customer service with a reasonable price!

Ma
Review β„–55

Great service includes fair pricing and timely completion.

Mi
Review β„–56

So gar so good

Kr
Review β„–57

Nice people to deal with and quality work

Ja
Review β„–58

I came in on a flat tire and the mechanic broke my lug off on my tire because he was trying to change it on the snowy ground, and had the nerves to look at me and say that’s $100 to fix that’s without a tire and all ! Literally spent 4 hours in this place because of the mechanics fault. Ridiculous .

Jo
Review β„–59

I was dirving on I-94 and my two tires on the right side blew out after hitting a metal object on the road I went to Kennedy Auto Services on Kennedy Ave and bought two new tires Definity HP200 Ultra High Performance Tires at the cost of $120 each, you can buy the same tires at PepBoys for $66.99 and they have a 30,000 Warranty on them. I only have 9,000 miles on them and they are junk. I call Kennedy Auto Services and they to see if they could help me with the warrranty the man was very rude on the phone to me and would not help me he told me to F---- off....I would not deal with this Auto service center. All they want is your money

Je
Review β„–60

Complete garbage! Didnt fix issue and kept changing the price we last agreed on.

Mi
Review β„–61

Nice people to do business with

To
Review β„–62

Good people good service. Open 24hrs for towing

Sa
Review β„–63

Make you sit and wait for almost an hour just to change a tire they charge you an arm and a leg 48 dollars just to repair 2 tires

Mo
Review β„–64

Nice, friendly, fast and affordable.

Gl
Review β„–65

Home of the fair deals.

Tr
Review β„–66

Very friendly. Bill even remembered my name

Ma
Review β„–67

Its a pricy!!!!

Ma
Review β„–68

Called for a tow and they were Extremely rude.

Information
9 Photos
68 Comments
4.2 Rating
  • Address:7308 Kennedy Ave, Hammond, IN 46323, United States
  • Site:http://kennedyautoservice.com/
  • Phone:+1 219-845-4848
Categories
  • Auto repair shop
  • Tire shop
  • Towing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations