Just purchased my third vehicle from Kyle Brown, he always gets the job done. It’s nice doing business with him. Mr. Jerry promptly walked me through the delivery on my car and made sure I understood all of the amazing features. I am more than pleased, thanks guys!!

I recently had my 2014 Sonata in the service department at Bill Hood Hyundai for an engine replacement. The job was completed faster than expected and the service was excellent. This was the second time my vehicle had service at this location and no issues. I had to give this review only four stars because i had some special tire valve caps that my wife loved stolen from me. We reported it to the service manager who said it could have been some kids passing through may have taken them off and he would replace them with some regular ones. I know its not his fault but it looks bad on a department when something, anything comes up missing. Valve caps one day and something more expensive the next day. I took out everything of value from the car before and didnt think someone would take valve stem caps. So if you have to bring your vehicle in for service, remove everything that can be stolen off and from it. Very petty and sad but i guess it my fault like they all tell you.

Service department has ensured that I will never do any business here again. I will never purchase another vehicle from here. Love my car and the guy that sold it to me, but dealing with the service department for oil changes, maintenance, and tires has been absolutely awful. I can’t get anyone on the phone hardly ever and when I do I can’t take what they say as truth Bc I’ll get there and everything is different. Be ready to wait 3+ hours just for one tire and the service advisors won’t tell you how long your wait time is expected to be. They won’t update you during that wait to let you know what is going on and when you finally have to go up to the counter and ask what’s going on they treat you as though you’re the rudest person they’ve ever met. This has been my experience the last 4 times!!! I will never ever ever do business here again after today. This is an awful way to make a customer feel.

Rory was awesome. His knowledge on the vehicles was amazing. Thanks for a great experience & getting it done in a very timely manner. 👍 pretty cool 😎 RORY.

Mike Price at Bill Hood Hyundai is the gentleman whom everyone should go for. He is very caring and has great customer service. He wasnt pushy and allowed me to take time to consider each model, by giving me pro- and con- for each one. The best salesperson I ever had.

Fair price on vehicle. Didnt try to tack on fees after price was negotiated. I test drove 2 models and bought the vehicle Monday, even though the trim I wanted wasnt in stock. They got the vehicle from a different dealership and I drove it away the next day. Also, salesperson (James Mike Price) was friendly and showed me how everything worked. I would definitely recommend him. Do your homework before going to any dealership, so you know a fair price when you see it.

We went by just to check out the lot. Our sales guy came out and gave us straight forward information. No pressure! I was highly impressed!!

What can I say about Bill Hood Hyundai that hasnt been said by other Hyundai owners who have purchased from Bill Hood Hyundai?They are good at what they do and are easy to work with. The vehicle maintenance is done right and in and a timely fashion.What more could a vehicle owner ask for?

Don’t ever go to bill hood for a car key replacement. They say it take 3 days for it to be made and programmed but it takes more like 3 weeks. They lie and say it’ll be ready but when u call them they don’t pick up sends you right to voicemail then when you actually show up to the place they say that it hasn’t even been made. So we tried to call a local place that makes keys for a cheaper price and he was gonna do it that same day. But once we arrived they said that the local key maker can not make key for us cause we’re under a contract and that our key will be ready tomorrow. But I could’ve sworn that the key hasn’t even been made. They charge too much for a key to be made anyways so pllllzzzz if you lose your key call a local car key maker instead of a dealership. Very disappointed and will not work with any billhood car dealership ships ever. There are places that exist that are cheaper and have better customer service

One of the best dealership in Hammond la. Bought 3 vehicles from bill hood Hyundai and I told family members about the wonderful experience I had.

Highly recommend. The staff were very kind and helpful with purchasing my vehicle. They went above and beyond to get me the car I love! Rory was very helpful.

Easiest car buying experience ever. My salesman and finance manager both get an A+++++ . I told the salesman over the phone the exact car I wanted. We agreed on a VERY good price over the phone. I drove two hours there and everything was just as promised. The exact car and the exact price. No surprise fees and no push to buy add-ons. Easy, friendly, and an overall pleasant experience. I bought a car from Bill Hood 5 years ago, and had exact same experience!!!! Way to go Jerry and Julian for the Excellent Awesome customer service!

Our salesman, Mike Washington, was fantastic! The staff even stayed late to finish our deal.

Staff was friendly, I was made comfortable while I waited !

Since visiting this dealership, we have decided to have our maintenance done here although this is not where we bought our vehicle. The people were very friendly and courteous. They found a few minor issues and offered us options to deal with them.

Great service. Not a single employee was pushy or put any pressure on us to buy. Once we did purchase, they made the process so effortless and enjoyable.

These guys at Bill Hood Hyundai are the best!!!!!!! They make buying a car so simple and easy. The prices CANT be beat and they are always so nice and professional. Do yourself a favor and go directly to Scott Navarra at Bill Hood Hyundai and will be VERY HAPPY!!!!!!

Reviewing service I received a couple months ago from Mr. Paul and the service department: Mr. Paul was so helpful with doing major engine repairs on my vehicle. He was able to use my warranty I bought from Bill Hood, did an excellent job of explaining to me what repairs needed to be done and why, even providing picture evidence when necessary. He found solutions that worked for my needs and my budget and the quality of work was great as my car is running great again! When another dealership‘s service department was trying to give me a run around and not do their best for me Mr. Paul cut through all the fluff and told me exactly what he could do for me honestly, which is so invaluable these days. Thank you!

Amazing service. They were very thorough with the service of my vehicle, even letting me know what could be fixed for a decent price. Also, shout out to Mr. Les Dye for his excellent customer service and positive attitude.

I have been a customer of Bill Hood Hyundai since 2007 and find their service department, especially the service that Les provides to be outstanding!

My business with Bill Hood today was very successful had a young man working with us was absolutely. you should appreciate your employees very much and to notice them and if you had two or three more like him you would be much more successful and that is my opinion. He made a great deal with us and we are well pleased. Thank you very much for your help and assistance, we appreciate you if nobody else does. Your first impression is a lasting impression and you have made impression then I would share with the world.

Had the best experience at Bill Hood Hyundai! Dustin was my salesman and he did a great job! He’s not pushy at all. He helped me in every way possible. So was the sales manager Jody he worked with me to get the best deal. Both are VERY professional. So when you go to Bill Hood Hyundai definitely ask for them!

Kyle Brown is an excellent salesman

Great job done with fixing my car👍

Great place to buy a car. When other dealers gave me the run around, the salesman at this dealership made a point to be honest and upfront. The pricing was transparent and they didnt try and upsell anything. He listened to what I said I needed and actually gave me what I needed. I can not express how painless they made the process. No one seemed pushy or aggressive. They respect your personal space and avoid the head games.If you need a car I highly recommend this dealer. Ask for Jerry. He is awesome.

My experience is terrible. If I could take back the car at this point, I would. I would go to another dealership to buy the car. Run, dont walk, away from this place.

I am a firm believer that good customer service, and an exceptional buying experience should be recognized. I had a hassle free buying experience at Bill Hood this past week. Met with the salesman Kevin on Friday evening to test drive and discuss some numbers. Decided to take the evening to think things over, and gave Kevin a call on Saturday. Went back in to finalize things, and come to an agreement. Bill hood is a no pressure, professional car buying experience. They are fair in their pricing and are willing to work with any budget. Scott the sales manager was also very kind. Steven in finance was great. Trying to give everyone their shout out. Finally Mr. Jerry, with whom my parents have purchased multiple vehicles, gave me a thorough run down of the ins/outs of my new car. My first, and previous car buying experience from a dealership in New Orleans was nothing compared to this. I will purchase all my vehicles from Bill Hood, thanks again!!UPDATE: 4/8/2020Just purchased my wife a 2020 Sante Fe from Mr. Jerry at Bill Hood. Mr. Jerry brought the vehicle to my home, picked up my trade in, and provided a 100% hassle free, no contact vehicle purchase. Scott was also very helpful when I had questions. Again I cant understate that Bill Hood offers fair prices in a no pressure transaction.

My family just recently purchased a new 2020 Hyundai Tuscon from Bill Hood. Our experience was awesome ! We traded in my 2017 hyundai elantra which I bought from this same dealership and they worked out a super awesome deal for us. I appreciated the hard work from Mr.Jerry, Mr.Lentz and Mr.Steven. We were in and out within hours and felt so comfortable in our new vehicle.

I was referred this dealership by a good friend of mine because she found her dream car and said her salesman, Kyle, was incredible. I went in kind of unsure about what I was looking for, but Kyle knocked it out of the park! He went above and beyond helping with my selection. Julian in the finance office was incredible too! He helped with keeping us on budget, while also keeping my small children entertained. We felt truly welcomed into the Bill hood family and are enjoying every minute of our new car! Thanks so much for the impeccable service guys!ThanksSchuylar Stowe

Going with bill hood was the best decision ive ever made! i live in pineville, 3 hours away from bill hood in hammond and was worth the drive in the pouring rain. i was looking for a 2019 hyundia elantra locally at places such as m&m hyundai and was a little discouraged about the price. jerry from bill hood was able to come down over 1,000 dollars farther than anyone else. upon arriving to bill hood, we were greeted by jerry and received excellent service throughout the process. we drove away feeling wonderful about our purchase and have received many follow ups from jerry and his team at bill hood!

Great dealership,great service,fast and easy,felt very comfortable with everyone there,I just hope I was as good of a customer as they were at service, definitely will go back in the future...and THANK YOU MR.JERRY BREWER...

First off, I’m not one to leave reviews even if I’ve had an exceptional experience, but I have got to acknowledge my sales guy who I had the pleasure of working with.. Mr. Kyle Brown is phenomenal !!!!! He made my first time buying experience a really smooth and easy process! He made sure I was satisfied and he was very patient and pleasant . I didn’t feel rushed to purchase. I am beyond satisfied and I will make sure to send all of my family and friends to him when they are ready to buy. EVERYONE go see Kyle for a quick and easy transition..You are greatly appreciated KYLE!!!!

We had a good experience buying a Tucson. Worked with Kevin, very polite and engaging. Knowledgeable about the vehicle.Worked out a deal that we were comfortable with.I have a Santa Fe already, and have taken it to the service department. They are just as polite and knowledgeable as up front.I would recommend Bill Good auto group to anyone.

Mike was great!! Buying any car can take a long process, but the process was quick and painless at Hyundai Bill Hood. 10/10 would definitely recommend.

I went to Bill Hood last week looking for a reliable vehicle and left with just that!! We were greeted at the door by Mr. Kyle, he was very nice and friendly. He ensured that any question we had about a vehicle, was answered. He didn’t try to rush the sale or push any particular vehicle. I told him about how much I wanted to spend monthly, as far as my payment, he made sure to show me vehicles within my budget. He explained the details and warranties of each vehicle, so I could make the best decision and be at ease with my purchase. The process of purchasing was easy and did not take long, at all!! So, if you’re looking for a vehicle, friendly service and a hassle free environment, please stop by And see Mr. Kyle at Bill Hood!! He also, follows up with you after purchasing to see if everything is going okay with the vehicle and that you’re happy with the purchase. Also, my Mom purchased a vehicle for me from them 11 years ago and it still runs! Mr. Kyle was a part of the sales team during that time, that alone should tell you something... go check him out!!!

World class service department led by one of the most professional service managers that I have ever encountered.LES was absolutely professional, honest and amicable.I drove to Hammond after two attempts to have preventative maintenance performed by my local Hyundai dealership here in Covington. Unfortunately, they are still trying to find their footing in regards to providing even minimally acceptable customer service.After one phone call to Bill Hood Hyundai, and the subsequent conversation with Les, I made the proper business decision to bring my vehicle to the service center that clearly understands the importance of honesty and accountability.This is how you create and maintain a solid business with an open display of professionalism and an apparent commitment to excellence.I know that Les deserves a nice cold Budweiser on the house.Best regards,J. Champagne

Every time I get my car serviced here it’s just a down right horrible experience. I’ve had to wait extreme amounts of times for basic services such as oil changes or changing a tire. The people at the service desk are always rude, don’t seem to completely know what they’re talking about, and seem to try to over charge you or force not needed services on you. The last time I went however, will be the last time. I bought a defective tire that blew out within the first year. The team argued with me and said I never bought the tire from there and that they don’t do tire warranties. So I brought my receipt and it was funny how fast they could see that I did buy the tire all the sudden too. They continued to argue that it wasn’t the tire however until the eventually changed it. I had to wait 3 1/2 hours to get the tire fixed then. Then when I asked for a manager, they told me to call back tomorrow. Called the service department the next day to ask for their manager, they said they’ll take my number and have them call me back. I’ve never been called back

Just stopped by to look at new cars, no pressure sales

Ive had my 2019 Nissan Pathfinder for almost 4 months now and Im in love with it! Im very impressed with the gas mileage and the space of the 3rd row seating. I love the extra storage space in the hatch (its where I store all my workout gear) Kyle Brown was an outstanding salesman. I told him what style I was looking for and need in a vehicle based on my family size and trips and boy he delivered! Ill definitely recomend him to my coworkers, friends and family and I have! Im so glad I made this purchase. Thanks Bill Hood and Thank you Mr. Brown for going above and beyond for me!

We are in our 4th Santa Fe. All have been purchased at Bill Hood Hyundai and all of our vehicle maintenance has be done there. Great people and great service.

Great service good people

Provided clear understanding of what work needed to be done,Clean and comfortable waiting room.Quick service

Great EXPERIENCE at Bill Hood Nissan...I knew what I wanted when I got there, and Kyle made my buying experience SMOOTH & EASY! He was very nice and made my buying EXPERIENCE great! Thank you AGAIN...LA’Chaunda Gordon

Not to bad a little slow on servers and a little pushy

I came to Bill Hood to look at cars Id researched. Fortunately, Rory Soto and Mikey Barber were available to assist me. I found the car I wanted and Rory (THANKFULLY) was patient, professional, amusing and compassionate while explaining the computer capabilities!! Im not technically savvy and his expertise is WONDERFUL when one is resistant to that type of learning!!!I will suggest Bill Hood when friends ask about where I got my lovely vehicle.Thanks Mikey and Rory, for a very good car buying experience....Oh!! Jerry, too. Another knowledgable and pleasant employee!!!

Go and see Kyle Brown! He was very helpful and didn’t care about my past situations. I didn’t feel judged and he listened to what I wanted. He did everything he could do to help me get a vehicle that I would feel comfortable in. I was very happy with my experience at Bill Hood!

Best car buying experience Ive had

Ed Reed is the BOMB. He is a AWESOME car salesman. Doina great job

Great service, no hassle! Very friendly and helpful. I love my Hyundai Sonata!

Excellent customer service! Kyle Brown and the rest of the staff were willing to work with my price range to help me find a great car. I shopped around all over Louisiana and this was my best experience.

1 star cause I cant get 0, My Hyundai and Blue link are a big mess. Have to reset password over and over, and Blue link makes you going around and around without ever knowing what you have done.

My experience with the sells and finance staff at Bill Hood was great! They did not waste my time; I was told the truth about price from the start. Rory my sales associate was very helpful and got me into the right car for me. If I were shopping again for a car I would definitely come back. I will also send my family and friends as I know they will receive excellent service!!

Always great service.

I appreciate the excellent service given by Kyle Brown! I know the twins will enjoy their car!! Thanks again for making the process easy and fast.

I wouldnt even grant this dealership, or service department, one star!!!!!I had an absolutely HORRIBLE experience with the service department. I will NEVER step foot on this lot again and will continue to share my experience with anyone who is affiliated with their lot.I have a Hyundai Sonata, 2013 limited model. I have been hearing a noise with my engine, even after it got serviced by them. I was told by Gerber collusion to contact the service man, Erik, to follow up with the review. After SEVERAL attempts to follow up, I NEVER got a call back from them.One day, about two weeks later, my problems progressed. I attempted to call once again and spoke with a man named Les. He was COMPLETELY rude and insisted that there were NO problems because THEY serviced it. I told him, Sir, I would not call if I was no longer having service trouble.Three days later, after having more problems with the car, I came into the office and spoke with a guy and told him all of the problems I was having with the car. he told me that I would have to speak with Erik, who serviced the car prior to me coming in.When Erik entered the room, he came in with disbelief and a horrible attitude, stating that the car has a clean bill of health and that there is nothing wrong with my car because THEY serviced it, along with Progressive and Gerber. THEN, he made the remark, I think youre making up an excuse because you just dont want the car. I was horribly offended by the way he spoke to me, when all I was asking was for someone to listen to my engine.(Let me make this point clear: If i did not want a car, I would either sell it, or not buy it in the first place!)I told him that I will be taking my car to get a second opinion, and will be turning it into the insurance company and he threw the clipboard on the desk and stormed out.I am disgusted by the way I was treated.I have tried to seek higher management but have failed.I am leaving this comment so others know the professionalism of their service department. Thank you.

The service dept at this dealership is horrible, they will tell you whatever they can trying to get you to spend more money than needed, I went for an oil change they came back saying my air filters needed to be changed, when they were just changed recently. I was told the wait was 30-45 mins I waited way over an hour, when I told them I didn’t want anything else done besides an oil change there attitude changed and I was told it would be an additional 20 minutes till my car would be ready. I will be visiting another dealership just to avoid giving this one my business again. save yourself the time and go to another dealership.

I had the best experience working with the Hyundai sales/ finance team at Bill Hood in Hammond :) I have never experienced such a great and smooth process! This letter serves to express my sincere appreciation for the outstanding sales experience you have given me! Your professional demeanor, attention to detail, and exceptional service is what makes me keep coming back to Bill Hood Imports but more importantly why I call you “FIRST” with my car requests from sales to service!

Purchased 2019 Infinity QX30 from Ed Reed

I was kind of nervous at first to try and trade my car in at Bill Hood because of a mess up Bill Hood Hyundai has done a week before...but then I decided to talk to a Bill Hood salesman before I came in. I searched and found Kyle on Facebook and he listened to my situation and told me to come in that morning. When I tell you Kyle and his Bill Hood family came threw for me I traded my 2013 Hyundai Sonata for a 2019 Nissan Rogue and I must say that they actually care about your opinion and looks for the best deal for you.

We are Loyal lifelong customers because of the excellent service we received from all the staff. Scott was awesome to work with as well as Rory & Jerry & the finance dept. They followed up to make sure I was happy with my new car & have all been helpful & extremely friendly on repeat visits for accessory pick-up & my first scheduled service. We have 3 approaching driving age and will be buying more cars from here. Good job guys & thanks!

So incredibly happy with the service provided here! We walked in ready to buy a car and Kyle got the job done for us, AND SOME. Julian worked very hard to get us the best deal possible and also treated our daughters great. Our oldest didn’t want to leave. Our little family is leaving with a car perfect for our family and we love it!!!-The Guillory’s ❤️

Service was completed as promised in a timely manner. Servicemen were very courteous and helpful.

Kyle is a SPECTACULAR Car Salesman!! I was very satisfied with his services, honesty, and punctuality!! IF YOU ARE INTERESTED IN PURCHASING A CAR GO TO BILL HOOD AND ASK FOR MY BOY, KYLE👌👌 A1 SINCE DAY 1👌

Great service, not pushy, and really explain everything during the entire process

Very nice people! Jerry helped us with purchasing our new Santa Fe and he was so nice and helpful with whatever questions we had. We will definitely refer him to our friends and family!

Omg when I tell you I never knew car shopping would be so easy!! Kyle Brown is a phenomenal salesman & I am absolutely in love with my new car!!! Thank you so much!!!

Just wanted to thank Jerry Brewer and Scott Navarra in helping me get my new Hyundai Sonata! I absolutely love my new car! these guys treated me like GOLD and are like family to me! Also, cant forget about Tony M.... always there to help! Kudos to Bill Hood and his Dealership! :)

I bought a used Nissan that had a dent in the back door and a bad tire. I asked them to fix those two things and the answer was yessir. Julian and Rory are the people I dealt with and I would go buy a vehicle from them anytime. Super nice people and the repair job is excellent. My car buying experience was 5 star.

My husband and I would have had a wonderful experience at Bill Hood Hyundai and left with a 2020 Hyundai Elantra Limited had their sales manager, Scott Navarra, not explicitly treated my husband and I as if we were below him due to our young age. He completely degraded us by repeatedly telling us we could not afford the car and asked us multiple times if we “knew how much money we were financing”. We had very well done our research on the brand new car we were buying, along with multiple test drives and coming in on two separate occasions to speak with our salesman Jerry, who was nothing but helpful, kind, and understanding. We were ready to buy when Scott Navarra refused to run our credit and was arrogant and rude when we asked simple questions concerning the finances. After we had enough of not being taken seriously by Scott, we ended up driving to Hyundai of Metairie the next day and were treated with the utmost kindness and respect and left that day with our 2020 Elantra Limited. Scott told us multiple times we could not afford the car and would need a cosigner, among other things that were simply derogatory due to his arrogant persona. We are happily financing and loving our new car that we are able to afford with ease.

This is by far THE BEST dealership to do business with. I was buying my own car for the first time and I had such an easy experience! Rory sold me my 2018 Elantra and I’ve never been happier! All of the staff are friendly and willing to answer any questions or concerns. They are up front about all the financial details and you can truly trust that they are giving you the best prices around (believe me, I checked myself). I also visited the service department recently and I really appreciated the quick, yet thorough services. 5 starts all around!

Extremely unprofessional. Take your business elsewhere. I made an appointment for service using their online scheduling system. I never received a confirmation. So, this morning I called to confirm the time of my appointment and got sent to voicemail. Left a polite message and asked for a call back. Two hours later, no call. So I called again and got sent to voicemail. Decided to call a third time and speak to the operator. She was nice and promised I could just bring my car in any time today and then offered to transfer me to Mr. Les who could help me out. Unfortunately, Mr. Les didnt answer and didnt return my call. Around 1:15pm I decided to head to the dealership to get an oil change. I found that the service department was closed and locked. I went into the main lobby and was partially greeted by a sales man eating his lunch. I asked if the service department was open and he told me they close at 2. I explained that I had an appointment and that I had called several times today and that no one had answered. He said I could try to go over to Nissan and get an oil change - but at that point I decided Id take my business elsewhere.Complete waste of time.

I enjoyed my buying experience with salesman Kyle Brown. He made everything so easy!!! He answered every question that I asked, and he made sure that I was happy with my purchase! Kyle was a pleasure to work with!

We were jerked around about price. Which we expected, this is a dealership. And honestly, thats not what bothered us the most. It was the finances guys professionalism. I know we are in the south, but this guy came out to talk to us with a mouth full of dip. I watched him spit in the sales mans trash can. He talked down to us both like we were children and he had a huge attitude every time I spoke, I can only assume he thought that a woman should know their place. He was very rude to us and his unprofessional demeanor is the biggest reason we walked. If a staff is kind and friendly I have no problem paying a little more to deal with good people. But when you are rude and basically tell me Im an idiot, you can keep your car.

Salesman Kyle Brown was very informative and helpful, I didn’t feel pressured or confused throughout the buying process, he even stayed late to help make the sale go through. I’d recommend Bill Hood Hyundai to any of my friends or family.

I enjoyed my experience with Kyle Brown and Julian Earl! They took care of me and made the car buying experience simple! Thanks

I had a great experience .!!! Very polite and helpful . Thanks to mR . Kyle brown for helping me as well if you ever go there for a car or have a car through them I suggest you go to him .👍🏽👍🏽👍🏽❤️

I had the best experience today!! They did great! Kyle and Mr. Jerry made my day and had great customer service!!!

Excellent customer service!!! Kyle Brown was amazing..he’s the man to go see.

Professional place i went in for and oil change and they took care of me right then. Awesome place and friendly.

Kyle is the best. Always willing to answer questions and make a great deal! I wouldn’t recommend anyone else!

Best car buying experience . Kyle Brown was a pleasure to work with.

These guys took very good care of my daughter. The car she went to purchase was actually there for the price advertised. Thanks Bill Hood Hyundai!!

Bought a Kona. Rory is the best so ask for him.

My family purchased 3 vehicles from Chris Dubuisson in 2 days. He made the whole buying process very fun and easy. All the dealership staff were very nice and easy to work with.

Austin Brack is a awesome salesman!! He took care of everything.

Mr. Kyle was so helpful and so nice you made buying a car so easy Thank You again

All of the staff was extremely helpful and it really felt like they wanted what was best for me, the customer. The salesmen I worked with (Jerry Brewer) was awesome and made the car buying process less stressful.

Recently purchased a car from Bill Hood Hyundai and everything was great. Jerry Brewer was our salesman and he treated us very well. I believe this was the 3rd Hyundai that my family (2 sons) purchased cars from Jerry.

Went for an oil change for my CX 5. Great service desk staff, great waiting area (joint Hyundai and Mazda)

The sales manager and I use that term loosely, is by FAR the rudest, cockiest idiot on the planet. He should not be dealing with the public at ALL. The owner of this place better be reevaluating his manager bc hes losing business! He needs classes on how to talk to people in a professional or even civil way!! Maybe its little man syndrome, he needs to be fired!!!! Id give it negative stars but it doesnt allow that!!! And for the record, I already had my own financing but he makes the decisions on the sale prices!!! I wouldnt buy from this place if they sold me a car for $5 now!!! Its sad what ONE employee can do to a business!!

Julian, kyle, and mr jerry the best. Y’all were amazing. thank y’all so much. my new favorite people

Professional,work done quickly,and friendly.

I tell you what, in my short life Ive bought 3 cars and every time i dreaded coming to the dealership to haggle and argue then leave unsatisfied. At Bill Hood customer satisfaction is absolutely on the top of the list. Mr. Scott and Mr. Rorry are the absolute best. I had been bugging them about their Veloster for about 2 month, the only issue is that I live in California and the car is in Louisana, they couldnt hold the car that long. About 3 weeks before I was due to arrive while they were still having their military Incentive going on I got the call they can press forward and sell me the car!!!! Mr. Scott kept in contact the whole time never felt pressured to buy. we handle all the paperwork before so all I had to do is show up with the check and buy, in and out in 30 minutes. Mr. Julian in finance already knew i was on the way i signed a few forms and was done. Mr. Scott and I missed each other by a day,(if Im ever in Hammond Ill definitely stop by to shake that mans hand, maybe even bring him a bottle) so I did not get to meet him in person, but best believe if i ever need another Hyundai Bill Hood will be on the top of my list. Upon delivery car was clean and tagged when I got there. Mr. Rorry actually sat in the car for about 20 mins and showed me all of the features of the car so i was not overwhelmed when i left. Honestly can not say enough about these people!!!! YALL ROCK!!!- Side note stay far far away from Allen Turner Hyundai in Fl, hot hot Garbage.

Great experience with Kyle Brown friendly service.

Very unprofessional...I will not return to this dealership. The service center is poor at best. I went to pick me car up this evening. The headliner inside the car had black marks appears to be grease sweat marks on my windows disgusting . No common courtesy for what does not belong to them!

In the last year and half, I have bought three brand new Elantra’s from Bill Hood Hyundai. One for me, one for my son for graduation in April and one for my daughter in November. They have the best prices and the best staff. I literally live right by a Hyundai dealership in Covington, but I drive to Hammond to buy from Bill Hood’s team! No pushy sales, they discuss every aspect with you in the process and take their time. Jerry was our sales guy and he sat in the car with my kids both times to review aspects of their new car and made sure we received everything we needed and answered any questions throughout the process. It is not easy buying two brand new cars for teenagers in one year, but Bill Hood Hyundai made it possible for us. Three time Elantra buyer, three time Bill Hood customer and I will always go to Bill Hood in Hammond!!

Have had terrible experiences with service work done on my 2016 Hyundai Veloster Turbo.The most recent was when I had the guide rails replaced on my sunroof the tech broke headliner retaining clips and didn’t replace them and even left some out. Also bent and damaged the headliner and thought that it was ok to let the car leave in that condition.

Bought an Elantra from Mr. Donald today, he was super nice and helpful and absolutely I love my new car! Service was excellent!

I was in town for a conference. Engine light was on in my elantra and took it to Bill Hood to check it out. Their service department is 5 star. Great guys. I waited while they ran diagnostics and took care of my issue. I was in and out in just over an hour! Thanks, yall keep up the great service!!

Very Professional...Completed the job in a timely manner...Discussed the issues of concern!