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Right Buy Automotive
1333 154th Ave NE #250, Ham Lake, MN 55304, United States
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Right Buy Automotive
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Ch
Review №1

I have been looking for my car BMW 330CI convertible for six weeks since my previous car got totaled in a car accident. I found Right Buy online and saw the car I wanted. The pictures were beautiful. I called and Chris did a great job explaining the car and that it was in high demand so I put a deposit on it right away. I flew from Colorado to his show room and met Chris. He is a great guy and very knowledgeable. The car was as good or better than the pictures. It was the easiest car purchase I’ve ever made. I drove the car back to Colorado flawlessly and I am enjoying it. The next time I look for a car I will start with Right Buy. Thanks Chris! Best, Chris Williams.

Jo
Review №2

Recently bought a 2015 BMW 335i from Chris. Hes extremely knowledgeable and a great salesman. Hooked me up with some sweet deals and couldnt be happier with my purchase. 100% recommend and will likely be back to do business in the future. Hit this man up!

Um
Review №3

Chris is undefeated. Great service and very straight forward and honest. Wonderful experience. Competitive trade in values also.

Br
Review №4

I recently bought a BMW 340i from here, the car was as good as the pictures showed online and the service was great when I got to the showroom! Chris was super easy to work with and made the process easy. I also traded in my vehicle and was given a great price. They are big cars guys and know what they have in their showroom which makes the experience even better!

Au
Review №5

I recently bought a car with right buy and it was a very pleasant experience. Chris sent me photos of every inch and described the tinniest details. We discussed changes I wanted and he arranged them all: wheels, tint, performance tune. There had been a small Knick in the back bumper that I saw and didn’t like. He split the cost with me and had it removed fully and repainted. It looks brand new. They went above and beyond to deliver what I wanted. Everything was ready when I arrived and the car is exactly what he said it was: perfect. The purchase process was smooth and easy and Chris was very upfront about his price. I learned a lot about their business while I was there. They work very hard to make sure they have the best quality cars, and I get compliments on mine every day. I drove 7 hours to buy from them after reading their reviews, I’ll do it again for my next vehicle.

Br
Review №6

One of the smoothest, easiest vehicle purchases we have ever made. Chris is a no pressure salesman, and very knowledgeable about every car he has.... Love the new Challenger!! Would recommend to anyone looking for a vehicle!

Br
Review №7

We have sold 2 cars and bought 2 cars with Right Buy Auto. The service and communication have always been first rate. We have always enjoyed working with Chris and his team. If you are looking for a used high end or luxury vehicle, Right Buy Auto is the best place to go.

Ma
Review №8

Chris helped me buy two vehicles and was incredibly helpful, knowledgeable, and responsive. Definitely would recommend working with him.

To
Review №9

I would recommend this place to anyone! High quality cars and Chris is very accommodating and will go an extra mile to make you feel a valued customer!

mi
Review №10

This is 2nd time our family buy car from Right Buy Auto. Both were good purchased with good quality cars, reasonable price and good service as well. We definitely will buy car from Chris in the future.

Aw
Review №11

Great service. Guys there were quick and friendly. They were very patient and willing to work with me. This place will definitely see my business again in the future.

Ra
Review №12

Absolutely wonderful service provided by Chris and Phil throughout. Both are truly knowledgeable in their field and are very customer oriented. Right Buy Auto is a very friendly company to deal with and the prices are incredibly fair. No wonder they have been Top Rated on Car Gurus the previous two years. Would highly recommend Right Buy Auto to anyone looking for a reliable vehicle. I am enjoying every minute of my new car. Thanks once again!

Bo
Review №13

5 months later, and Ive finally gotten around to writing a review for this exceptional car dealership. After going back and forth with a certain dealership, I decided to visit Right Buy Auto instead. The moment I walked in, I knew right away that I was going to buy a vehicle from Right Buy Auto. This business is run by reliable and trustworthy people who just want to sell you a clean, used vehicle without any distractions like the big dealerships. I absolutely enjoyed purchasing from Phil and Chris, and I guarantee you will too! Phil is a very genuine person, and when I had a slight issue days after purchasing my vehicle, he was willing to check it out at no extra cost to me. Like I said earlier, Ive had the vehicle for 5 months, and Ive been so pleased that Im certain the next vehicle I purchase in the future will be from Right Buy Auto.Thanks Phil and Chris for my Infiniti G37xS 😊

Sh
Review №14

I am so happy with my experience. I worked with Chris and he is so amazing. He answered all of my questions and it only took a few days for my car to be shipped to me. I was afraid to order a car online but Chris made me feel comfortable with my purchase and I am so happy I purchased my car from him. One of the best car salesman.

je
Review №15

Chris is a good guy and sells great off lease luxury vehicles.

J
Review №16

I just had the most surreal experience at this place.I was told that unless I was buying with the car I wanted to look that day, I could not test drive it. Excuse: winter weather, they simply cant let everyone drive the cars. Despite roads being bone dry, sun shining, and my own car being spotless from the drive, they were unwilling to let me drive a car I was interested in purchasing. This is clearly not a high volume dealer, and in the industrial park they are in you pretty much need to know that you want a car they have to show up. Wiping off a little winter muck is part of business - unless something is up with the car they dont want me to drive it really doesnt make sense to me.Here is the thing: Id called to make an appointment and had over an hour round trip. There was plenty of occasion for the salesperson prepare the car, or to tell me that is how they operate, and for me to avoid taking with an umasked person not following simple guidance and etiquette for the time I was there.Rude, disrespectful, and a waste of time: dont bother with these folks.

T
Review №17

LOVE MY NEW CAR!!. Really stand up people and down to earth. They follow through on their statements and have found them to be a pleasure to deal with. Very best auto purchase experience I have had and will recommend them to friends and family. vroooooooommmmmmmmmmmmm!!!

An
Review №18

Chris went above and beyond throughout the sale process. The best pricing on BMWs in the twin cities and a very open and honest sales process. He even took the time and cost to ship an item I left in a test drive back to me. Definitely recommend

Ja
Review №19

Right Buy did an excellent job when I purchased my Jaguar. The car was in perfect condition and they handled all the paperwork in a short time. The owner Chris is a positive guy and he made it a fun experience to buy a car. A first class dealership.Jim Frankson

Ro
Review №20

There is a reason these guys have a 5 star Google rating. I was a little leery of buying a car sight unseen. But these guys sent me a picture of everything I asked for & the car was delivered to me a few days later, 2.5 hours away, in the condition they said it was. I love this car! When I wear this BMW out, I’m 100% buying from these guys again.

Am
Review №21

Knowledgeable, Credible, and Great Service! Our recent vehicle purchase was met with a stress-free, quick, and detailed experience. Chris and Phil provided us with a friendly and trustworthy purchasing process. We will be back soon for another purchase. Thank you for all your help!

Tr
Review №22

This is the best car buying experience I’ve ever had. If you have a passion for cars they can match that passion with even more knowledge (Phil quite literally sat and talked shop with me for over 2 hours). They aren’t trying to pressure you into buying a car because they know if you don’t buy that car someone else will. Very honest and upfront with you about everything. They’ve definitely gained another repeat customer here. Thanks for everything guys.

Mi
Review №23

I can not recommend Right Buy Auto enough. I was treated wonderfully by Chris and Phil, they both went above and beyond to ease my anxiety and apprehension over buying a car. There was a small issue with the climate control in the Chrysler 300 I bought, that Phil actually found during the test drive, Chris made sure it would be taken care of and was true to his word.I will be recommending them to anyone I know looking to buy a top quality used vehicle, and I will absolutely be checking here first the next time Im in the market.

Ma
Review №24

Right Buy Auto did right by me!! Chris and Phil were great! Honest and transparent about their cars and gave me a fair trade on my Caddy. The best car buying experience Ive had. They even made me a ham sandwich!!! Who does that? They do!!! Highly recommend!!!!

Bj
Review №25

I purchased a 535ix from Right Buy Automotive and couldnt be happier. Chris and Phil operate an amazing business and are great to work with. The cars in their showroom are beautiful! For me, it was a MUCH BETTER experience than buying from the BMW dealership, which I have done in the past. Youll save money over the dealer, plus be able to get the same type of warranty and assurance. There was no hassle in buying from them - no red tape - and no games. I enjoyed it. Highly recommended and well worth the drive to Ham Lake!

Mi
Review №26

Awesome owner, fabulous cars! Youll get the white glove treatment at a price you can afford.

Se
Review №27

Just bought a car for my mom. This is the best experience in buying a car that we have ever had. Thanks to Chris for the quick and easy service. We will definitely come back to buy our next car.

Re
Review №28

If your looking for a small and honest business feel environment, this is your place. Not only did I love the phenomenal customer service, I left with a vehicle we loved and I knew we got a good deal on. The customer service Phil and Chris give, exceeds all expectations. Seriously an A+ company. They are so good at what they do, I feel as though they should train in and mentor other people in the field to do honest business and higher standard customer service. Such a pleasure! This company gives a good “gut feeling.” Good people!

Ju
Review №29

Awesome guys! Extremely clean cars and great personal attention. Highly recommend!

Am
Review №30

I began stalking the 2015 BMW X1s online after learning it was the #1 luxury crossover SUV of 2015, but I also knew it was out of my price range. As I searched online, lo and behold, there was my 2015 BMW X1 with all the bells & whistles right in my budget. I called and spoke to Phil to confirm the car was still there and made the 45 minute trek from the Twin Cities, title in hand, to see the car. It was, and still is, a beauty and in excellent condition. A quick test drive and I was on my way to being a happy BMW owner. With Phils computer turned facing me, he searched for my current vehicle on KBB and made me a very fair offer (like thats ever happened at a dealership), then it was on to financing, which was also a breeze. Honestly, the best car buying experience I have ever had. Phil was such a cool guy and a pleasure to work with. When Im ready to trade in for my next ride, this is where I will be going.If you have any hesitation about buying a vehicle from these guys, dont. They will do right by you. These 5 star ratings are all real from delighted customers like me. If you are in the market for a luxury vehicle, particularly a BMW, this is the place.Thanks for your help, Phil!!

Li
Review №31

I contacted Chris on a Saturday in the morning and let him know I was interested in looking at a car he had for sale. I drove to his location in Ham Lake shortly after speaking with him. Upon arriving, I noticed the atmosphere was very welcoming, professional, and to-the-point. He let me take the car for a test drive on my own. I decided to purchase the car, the paperwork was completed quickly, and I was on my way. I would highly recommend Right Buy for your next vehicle purchase. The overall experience was quick, simple and so much more congenial than the larger car dealers I’ve dealt with in the past.Really liked my experience dealing with Chris and Phil and LOVE my car!

Br
Review №32

Best car buying experience Ive ever had. And I live over 900 miles away! Chris and Phil were fantastic about explaining all of the details of the transaction from start to finish. My 2013 BMW X5M was delivered to my door 3 days after signing and sending the purchase agreement. The car was exactly as described and there was absolutely no haggling about price. Thanks guys. I will definitely call you next time Im in the market for a car.

A
Review №33

Chris and Phil were AMAZING to work with! I’ve been eyeing a Lexus RC for the longest and was beyond excited when I saw that Chris and Phil had one in their inventory. And not only did they have the exact model I wanted but also the exact color! White exterior with a red interior! It’s such a beautiful car and being a huge car enthusiast, I couldn’t be more happier. I’ve been shopping around for the perfect car and when I called Chris, I was able to view the car right away. That was a sign for me that it was meant to be. I highly recommend this place to anyone looking for a great auto buying experience plus a place that really listens to your wants and needs. I will definitely be buying again for future car purchases! Thank you again Chris and Phil, you guys are awesome!

Ga
Review №34

Chris and Phil are spectacular! My wife and I stumbled onto their website while checking out some dealerships close by. Its 5 minutes from our house and we never knew it existed. They had a variety of models we were interested in, so we stopped in to try to narrow down which we were interested in. We were blown away at their knowledge of their inventory and their attentiveness every step of the way.I personally enjoyed the no-haggle type of transactions at Right Buy Auto. After doing some research, we found that their vehicles are priced fairly. That took so much pressure off of finding a new car. No hidden fees, either.Last but not least, the attention to detail they have is second to none. At the first walk around, they pointed out a handful of dents and minor cosmetic issues (that to tell you the truth, Id never have even seen them...) and they had them repaired prior to picking it up! When we brought the car in to have plates put on, they had the car detailed and repaired a ding in the door that occurred AFTER purchasing - gratis, I might add. Id refer anyone here, and we will be returning when we need a new vehicle. Thank you Chris and Phil!

He
Review №35

I had never purchased a vehicle from a small dealership before, but I couldnt pass on checking out a vehicle at Right Buy Auto that met my very specific criteria. Even though this dealership is by appointment only, they seem to be very flexible with hours. I work in White Bear Lake and wasnt able to get out to Ham Lake until 6pm, but that didnt seem to be a problem. I also really like their website - great information and a lot of photos. You can tell by the vehicles listed on their website that they only sell nice vehicles too, not a few nice ones with a bunch of junkers.When my husband and I met Chris we liked him instantly. He is an honest, down to earth guy, not the typical car salesman trying to screw you over. He gave me a fair deal on my 2006 Equinox trade-in (even though it had a little body damage and needed new tires) as well as on the 2011 Traverse I purchased from him. I am loving my new vehicle and am very happy with the whole purchasing experience. I highly recommend Right Buy Auto to anyone in the market for a vehicle!

Is
Review №36

Right Buy Auto is definitely one of the best dealers if not the best one Ive bought a vehicle from. I bought an 06 G35 coupe from them and my experience with the process was great. The attention and how straightforward Chris was during the process made it a great experience. All the cars in the lot are well taken care of and clean as well as their office. Theyll answer any questions you have and are also extremely friendly. Right Buy is a dealer Id recommend buying from.

Ky
Review №37

Excellent dealership specializing in high-end vehicles. Wonderful customer service and attention to detail, with a commitment to ensuring satisfaction from initial contact through to post-purchase needs. I would/will buy from Right Buy again.

Ka
Review №38

I bought a car from Chris several years ago and got a great deal so when car shopping again recently I checked out Right Buy Auto. I worked with Phil the first time I came in and with Chris the next. Both of them were extremely helpful. They answered my questions, explained all of my options and never made me feel pressured one way or another. Super nice and very genuine. I could tell they wanted me to be happy with my car purchase no matter what car it was or even where I purchased it from. I have referred my brother to buy from Right Buy and will refer anyone else I know who is looking for a car to check Right Buy Auto first.

Da
Review №39

I had a great experience buying a car from Right Buy, would highly recommend checking it out there. There is definitely a good vibe there.. Phil was patient and straightforward with the process, and I did not feel pressured. It was a good change of pace from the big dealerships I visited. Really happy with my purchase!

Br
Review №40

I found the car I was looking for at a reasonable price. The whole process was quick and efficient. Very easy. Phil reminded me to update my insurance on the spot which was very helpful. I could do that while he was doing the other paperwork. I left the garage door opener in the car I traded in. They found it and mailed it to me without even talking to me first.

Co
Review №41

Chris and the staff at Right Buy do exceptional work. I just bought a BMW 335i from them FROM FLORIDA. I was very specific about which car I wanted and when Chris found it in Florida, they made it happen. During the course of the shipping of the vehicle I was informed frequently the status of the car and where it was. Once it arrived (late on a Saturday), Matt was there to prep the car for me prior to me taking it. Overall best experience working with Chris and the guys at Right Buy! Would (and do) recommend anyone to the fellas over at Right Buy.

Ty
Review №42

Awesome buying experience! I was in to look at the car since the price, make, model, color, and trim I wanted was specific. Infiniti, q50s,black, sport package. I ended up buying the car the same night because it is what I wanted. Fair price on the trade and the price of the car was within my range. Phil stayed extra late to help me with the purchase. Everything was explained to me in detail. No rush with anything and there wasnt any sales pressure. Heres the car heres the price I recommend getting the warranty. Phil and Chris did keep in touch with me after the purchase as I have had many questions and went to bat for me when I had a warranty claim! Went from we are not covering this to here is your car all fixed. My parents were also looking for a vehicle and they bought one from Chris and Phil shortly after I got mine. I would highly recommend checking out Right Buy Auto for your next vehicle purchase!

Ch
Review №43

We found this hidden gem of a dealership and couldnt be happier with the buying experience! Phil was phenomenal throughout the entire purchase process for our Infinity QX70. We appreciated how easy the process was and how he helped us through the entire buying experience. I will recommend this dealership to anyone I know who is looking for a vehicle after working with Phil and meeting Chris!

Da
Review №44

We recently purchased a vehicle through Right Buy Auto and had a wonderful experience, the entire sales team went above and beyond any dealership that we have ever worked with!Attentive and extremely helpful staff, great prices, HUGE selection, great warranties, low pressure sales, excellent customer service. Honestly, we could not have asked for a better car buying experience.We will definitely be recommending to Right Buy to everyone we know that is in the market for a new vehicle!

To
Review №45

Great experience! Extremely helpful and great customer service! Additions to the car added by Right Buy added a lot of value to the purchase!

Lu
Review №46

I flew from Tennessee to purchase a 2016 Infiniti Q50 Red Sport 400 from Right Buy Auto. I looked all over the country for the right car meeting several criteria (year, color, miles, options, history) and the right deal. After an exhaustive search on countless sights and a few local dealers I found the one. Then after talking with Phil and requesting some additional pictures I made the decision to purchase from Right Buy Auto. The car is amazing and I have not for one second regretted buying a car from Chris and Phil.

Br
Review №47

My experience was purchasing a car from a small business that was created around the owners love for cars, it is great to deal with someone that loves what they do. I contacted Chris, got an accurate description of the car and he completely accommodated my schedule. After the purchase, he and I discussed a couple of things that I was unhappy with (totally my fault) including no second key. Chris followed up and found the second key with the previous owner and sent it to me. He definitely went above and beyond to make sure I was satisfied. I would not hesitate to purchase a car from Right Buy again.

Ta
Review №48

Bought a 2014 Mazda 6 GT from Right Buy Auto about a month ago. Just as described and in perfect condition. I loved how knowledgeable Phil and Chris were. They actually KNEW about the car and werent just telling me about it. That was a huge selling point. Very friendly and professional, following up quickly with any questions I had. They made the process smooth and easy. I would highly recommend them to anyone! Thanks guys, I love my car! :)

Ch
Review №49

Very pleasant experience with Phil and Chris. Very straightforward and transparent. Went above and beyond for my trade and treated me with respect. Car was as advertised and priced great. HIGHLY RECOMMEND

Cr
Review №50

Very good company to buy from, and their reviews say a lot! Their salesapproach is built on trust and transparency; theres no smoke and mirrors with these guys! I purchased a 750Li, without previewing the vehicle, as I live in CO. Chris and Phil were honest and upfront on the condition of the vehicle and sent me several videos/pics to make sure I had a great feel for cars history. In my experience, they only sell top-line products, of which have been thoroughly and completely looked over multiple times by their team. I ended up having the vehicle shipped, and they provided updates the entire way. If you are buying from them, and are out of state, dont look beyond their customer-orientated process, its a solid team to work with and will certainly be my next call when Im ready for my next Bimmer. - Craig S. - Parker, CO

Mi
Review №51

5 star rating for sure. I had an outstanding car buying experience at Right Buy Auto. They have a great selection of some hard to find luxury cars at very fair prices. The casual but very professional atmosphere makes the process of test driving and buying a car stress free. I will definitely return for my next car purchase. Thanks, loving my Q50s hybrid!

Ke
Review №52

If i could, I would give more stars. Chris and Phil were great, made everything super easy. Chris went above and beyond answering questions. All the vehicles were beautiful, and pristine. You can tell they take pride in what they do. I love my car, and I will forever recommend Right Buy Auto to anyone looking for a car. Thank you Chris and Phil!

A.
Review №53

What a fantastic buying experience. This is my 11th car purchase, and I cant remember a time that it has gone smoother or easier. Right Buy Auto seems to stock a lot of the cars that us car enthusiasts are after, and not the typical stuff you will see at 10 other dealerships.After finding the perfect white on red BMW 3-Series, they had me out the door in around an hour. No hassle, no juggling me between multiple people trying to get the sale accomplished. They give you that small town vibe where its about making you feel valued as a customer and not just a number.To prove this even further, I was even able to bring the car back to have a couple dents taken out with no cost to me. Id be hard pressed to find this level of customer service at another dealership.Chris and Phil were wonderful to work with before, during, and after the sale. Highly recommend you check them out, especially if you are after something a bit more unique.

Je
Review №54

We bought a vehicle from here last week and i have to say it was by far the best experience i have ever had at a dealership. Chris worked hard at getting the exact vehicle i wanted in a price range i could afford. He was straight forward, honest, not pushy, and professional. I will never purchase another vehicle else where. I highly recommend thst if you are in need of a new vehicle, stop by Right buy auto. You wont be disappointed.

Sh
Review №55

I recently purchased an 06 Chevy Silverado from Right Buy Auto. Matt was very instrumental in helping us find the best vehicle to fit our needs. He was courteous, professional and made the buying process super easy and seamless. Right Buy is full service, including offering to help secure financing if needed. Although we got our own financing, Matt was ready and able to set us up with the means to get into our pickup that day. This is our second vehicle we have purchased through Right Buy and we dont have any plans to buy anywhere else! If you are looking to find a great vehicle at a great value, call Matt at Right Buy!

Vi
Review №56

Absolutely top notch all around service and Chris is just an awesome guy to deal with.

Re
Review №57

We bought a 2011 Mazda 3 from Chris at Right Buy. The experience was great. The car was exactly as advertised, in great shape, and at a good price. Chris was also able to set us up with financing that matched what our bank had offered, but it was much more convenient to do it all at once. We looked at the car, took it for a short drive, made the decision to buy it, and were on our way home in a little more than an hour. Id recmmend Right Buy to anyone looking for a car, Chris has a great selection and takes care of his customers.

Na
Review №58

I had a great experience buying my Infiniti QX60 from Right Buy auto, would highly recommend buying from them. I spoke with Chris the night before about a car I was interested in and went the next day and both Chris and Phil were amazing! No pressure and they were both kind and made my car buying experience easy and quick. I had left some belongings in the car I traded and they sent the items to me. Great place!! I would highly recommend checking them out if your looking for a nice car to buy. They were wonderful with my kiddos as well! Love my car!

Ja
Review №59

Great service! Im very pleased with my recent purchase. Chris (owner) & his team go above and beyond to make sure that you are satisfied with any trade or purchase. The intimate atmosphere and indoor showroom are nice qualities compared to larger less personal chain dealerships.

Tw
Review №60

We couldnt have had a more positive experience at Right Buy Auto! Phil was awesome to work with and answered all our questions. Best experience we have ever had with purchasing a vehicle! Thank you Phil and Chris for a great experience!

Pa
Review №61

Hands down best experience buying a car I have ever had. After talking to Phil I made the three hour drive to look at a 328i xDrive and a 335i xDrive. I really wanted the 335 but liked the wheels on the 328 better. Chris offered to swap the wheels but when he called the shop where they would get it done they were too busy. So while Phil and I started the paperwork, Chris drove to the store and bought another jack and he and Phil swapped the wheels themselves. Chris even offered to pay for the new tpms that I would need due to the wheel swap, 2016 wheels to a 2013 car. Customer service does not get better than this. I will definitely be back in a few years when I want to upgrade again.

Ni
Review №62

1st time having a great stress free time buying a vehicle. The men at Right Buy are easy, professional, knowledgeable, and price the vehicles at the right price to sell. You dont have to go back and forth with a finance manager to negotiate a price. My husband and I purchased 2007 Chev Suburban LTZ and we love it! Thanks guys and we will be back to trade it in when we are ready for a new vehicle!

Er
Review №63

Dread the thought of buying a car? Why go the franchise dealers and HOPE this time it will be different? You know the drill, The Gauntlet!! First the sleazy sales guy who can’t make a decision without talking to his “manager” first. Then the lowball trade-in offer. Try asking for your keys back when you’re insulted by their trade-in offer and want to leave. That’s an hour you never get back. Let’s say you finally agree on a deal, time to talk to the finance guy. But before you get to the finance guy, got to talk to accessories person. He/she will tell you why you need rustproofing on a vehicle that has six years corrosion protection from the factory. You survive the accessories pitch. Time to talk to the finance guy. He’s got an agenda of his own that you get to experience. You’re exhausted and are reminded again why you hate buying a car.You have to check out Right Buy Automotive. Phil and Chris are awesome. They’re car guys and have been in the industry for lots of years. They used to work for the franchise guys. They thought there is a better way to do the car business and went out on their own. Their business model is not what you’re used to. The results are different too. We had the best car buying experience in our lives at Right Buy!!Phil and Chris do it all. No gauntlet that has to be endured. Their trade-in offer was reasonable. They’ll explain how they arrived at the price they did. Their sell price is what it is, no wheeling-dealing. They have multiple sources of financing and can get you financed at competitive rates/terms. They have warranties, gap insurance and accessories too, but they’re not overbearing.We got our plates about ten days after we bought our Lexus RX-350. Enclosed was a check for $21.25 for the difference between estimated and actual cost. How about that for integrity? Can you picture the G.M at the franchise dealer keeping it to help his bottom line? Me too.Their inventory is not for everybody, they’re car guys. But if you’re into their type of vehicles, you are doing yourself a disservice by not at least checking them out and judging for yourself if they’re the kind of guys you would like to do business with. There are good guys in the car business.It has been said the definition of Insanity is doing the same thing over and over again and expecting different results. Why are you going to franchise guys again?

Sh
Review №64

It’s been a while since we helped our daughter purchase her vehicle, but it honestly was the best experience I’ve ever spent at a dealership! In & out fast. No back and fourth games in regards to price. Would highly recommend!!

Ke
Review №65

Definitely recommend these guys. At first I was a bit skeptical since there are a ton of cheap dealerships around town that you cant trust and this one seemed like just another one....but boy was I wrong! They have a huge stock of rarer luxury cars and they are priced fair for what they have. I left with a 2012 G37xS and lets just say 2 weeks later I am as happy as can be still. I recommend you at least giving them an email or call to check out what they have and you wont regret it.

Al
Review №66

The guys at Right Buy Auto are so easy to work with and they got me an amazing new car. I had been looking to buy a Subaru Legacy and they had the best price! They beat out all the other dealerships in the twin cities and the car came with much more features which I love. Im so glad I made the appointment to come check them out and purchased with them.

Se
Review №67

Bought a BMW from these guys and Ive never been happier about a purchase. It was my first time buying a car from a dealer and they explained everything and easily walked me through the process and worked with me on any concerns. These guys tell it how it is and that is so appreciated in the used car industry. I will 100% be coming here for any future vehicle purchases.

Te
Review №68

I bought a Subaru Impreza from Chris this week. I really appreciated how straight-forward he was and how simple, hassle-free the whole experience was. There was no pressure at all and he gave me an incredible deal. I would definitely recommend Right Buy Auto to family and friends.UPDATE 12/11/2018: Ive been driving this car nearly five years now and its still a great car. I still stop now and then and think what a great find it was and just appreciate that its been so reliable and how well it suits me. Thanks Right Buy Auto!

St
Review №69

Chris is the best! Very trustworthy and knowledgeable.Buy your car here!!!

ja
Review №70

Fantastic- love the car and was in and out in record time. Thanks again Phil and Chris for taking care of me and offering me a fair price for my CTS-V- I love the BMW 535i and will be back in the future!

Lu
Review №71

I couldnt have been happier with the service I received at Right Buy Auto. Chris and Phil were extremely helpful and knowledgable, and made me feel comfortable throught out the entire process. They were very straightforward in answering all of my questions, and never pressured me into anything. They are complete experts and really know their stuff when it comes to their vehicles, but still found a way to make it easy to understand to a non-expert like myself. These guys take a lot of pride in what they do and it was obvious--all of their cars were pristine. I love the car I ended up going with, and know that when the day comes for my next car, Ill be coming right back here. 5 stars!

Br
Review №72

My experience at Right Buy -- from the first time I emailed about the car Id been drooling over for weeks, to my first visit and test drive, to the time I drove off the lot in my new BMW -- was truly perfect. First and foremost, the best part about this dealership is the people that run it. I had the pleasure of dealing with Phil, who was straightforward, honest, and very helpful in answering questions and guiding me through the buying process. Second, their facilities and inventory are top-notch. These guys hand pick their inventory very selectively and meticulously and every vehicle I saw was in immaculate condition (they keep most of the cars indoors). Overall, I would strongly recommend Right Buy auto to anyone in the market to buy a used BMW, Infiniti, or other hard to find luxury vehicle. Giving this place at least a visit is well worth the short drive from the Cities... if youre like me youll probably walk away with a new (used) car and a smile on your face.

Me
Review №73

Excellent customer service, very easy to work with! My husband and I drove from Eau Claire, WI just to look at a car here and we ended up basically buying it on the spot. They was very personable, friendly, and accommodating of our needs since we were traveling in from out of town. Right Buy also has continued to make sure everything has been going well with us after our purchase. We highly recommend Right Buy and couldnt be happier with the service we received. A++!

jo
Review №74

I just bought a 2014 BMW from these guys. They were so helpful in helping me choose my car. If looking for a great car, and great service. you need to come buy here. Thanks Chris, and Phil. Love my car.

Me
Review №75

Chris was friendly and knowledgeable. He gave me a good price on my trade-in and I love my car. Since I got the car in August I have only needed to replace the tires and get an alignment. I am glad to have a car that I can count on.

Ri
Review №76

The guys here were great to deal with. I picked up an Audi A6 from them which was priced well and exactly as they described it. I traded in a vehicle and was given a very fair trade value on it and they described exactly what they would have to fix and estimated costs to justify their price. Up front they told me they were not an average car dealer and I have to say they are right. I was in and out in around an hour and a half including test drive, trade in, and financing. I hope these guys continue to grow their business because theyre doing it right. Oh, and if youre looking for a BMW or Infiniti thats priced right and in perfect condition you need to check this place out. Theyve got a nice selection of really nice cars.

Ma
Review №77

If you are thinking about buying a car from Right Buy Auto. Do it. Most people these days shop for a vehicle online, never knowing who they are going to be dealing with when they find the right car. I can say personally that Chris (owner) is completly on the level, knows his vehicles, and honestly cares that his customers have a great experience and want to do business with him again. I had issues with my a/c right away, (no fault of right buy) and the warranty company was attempting to refuse coverage. One call to Chris and the repair was approved within 24 hours. Right Buy Auto is an example of what all car dealerships and sales people should be. Thanks Chris!(I also love my new car)Mark S

HO
Review №78

Friendly sales person and great quality used cars!Bought a great condition LS400, really happy with the purchase! Phil, the sales manager, is probably the nicest person Ive met during the car hunt, would recommend this used car dealer to anyone!!!! Five star review for a truly five star dealership!!

Ke
Review №79

Jake and Chris were both extremely helpful with finding the perfect vehicle for my needs. My wife and I were amazed at the customer service we received both over the phone and once we came in to purchase our vehicle. I would not hesitate to purchase from Right Buy again, as it was by far the most seamless vehicle purchase I have ever made! Seeing how passionate Jake and Chris were in making sure my wife and I were satisfied has made us a customer for life!

Ja
Review №80

When I was unexpectedly in the market for a new vehicle thanks to an auto accident, I wasnt sure what I wanted. After doing some quick research and focusing in on a make/model I wanted it was nearly impossible to find something available within 300 miles of the Twin Cities - even from the big dealers! Just before I was about to look out of state for some options, I came across Right Buy Auto... they had the exact car at an excellent price and to make things even better, they new what they were talking about with the paperwork to prove it.I would highly recommend them to anyone looking for their next vehicle (in fact I already have). If they dont have what you are looking for, there is a good chance they can find it. You wont be disappointed.

ti
Review №81

I had a wonderful experience at this dealership. Chris and Phil were very friendly and knowledgeable. Definitely worth the drive from Wisconsin!

A.
Review №82

These guys dont just sell cars, they know cars. Theres a big difference! Glad I bought my 335i from them. The sale process was quick and transparent, and the car is great!

Mi
Review №83

I could not be happier with the way my deal with this place has gone! Chris & Phil really helped me out of an unfortunate situation and worked with me. I was skeptical about it being a small dealership, but you CANNOT get the quality of service or professionalism at any large dealer anywhere! I highly recommend this place to anyone and if you have any doubts you can drop them here. This place is absolutely fantastic, and ran by equally fantastic people! Their inventory is also top of the line. When I buy another vehicle in the future right buy has my business guaranteed

Ja
Review №84

After being in an auto accident, I made a last minute decision to go car shopping. As a first time car buyer, the process felt very smooth and I was comfortable working with both Matt and Chris. I went to two other dealers and neither came close to the experience I had here. Thank you for your help!

Su
Review №85

I bought a car for myself about 3 weeks ago. Now my daughters car needed major repairs. So I called Chris again. Help us find a car that she could afford. She financed her first car. She is very happy with her new Mazda. Our family has bought 2 cars in a month. I would highly recommend talking to Chris next time you need a car. He is great. I really appreciate all he has done for us.

gu
Review №86

By far, the best price around for the Honda CR-V I purchased. Right Buy Auto was recommended to me and I can see why. Very nice people to work with and I will not hesitate to mention RBA to my friends. I will go back to Right Buy Auto for my next vehicle.

Da
Review №87

Really easy purchase. Im incredibly busy, we were able to do the purchase, financing, and set up insurance in one phone call. I just showed up, signed a few papers and drove out in an almost new BMW .Go somewhere else if youre looking for a cheap beater. They only have top grade cars and they know what theyre worth. I looked it up they were about a grand under the local dealers for similar cars.

Da
Review №88

My wife and recently purchased a newer SUV from Phil and Chris . They were terrific guys and we are very happy with our purchase ! // 1 year later, I am still extremely happy with my used car purchase from Phil and Chris !

Jo
Review №89

I had a strong buying experience with Chris and Right Buy Autos. That is the TL;DR version. All thumbs up.The longer version: I went to Right Buy Auto because I like their business model- late generation, higher end cars- still under warranty. I drove Lexus for the last decade and wanted an upgrade. Chris didnt have the model I was after but recommended I test drive one of his BMW 535s. I tried it and it didnt call to me. Perhaps I was too used to the Lexus feel. What makes this anecdote noteworthy in my eyes is that Chris never again mentioned or pushed me in the direction of stock he had. As the days and weeks rolled on I fully expected a sales push back to his stock- which delightfully was not the case. He let me drive the direction I wanted.Eventually, through Chris we secured a Lexus from auction across the country. Normally this is where the story would end- but in this case there was a problem. What was delivered to Chris for sale to me was not what was promised. Super anecdote #2- Right Buy Auto made it right. Chris took care of all the logistics- preventing me from stressing over a flawed vehicle. The happy ending of this long story is that the second time was the charm- landing a superb vehicle at a superb price. His relationship with a multitude of aftermarket automotive services even allowed me secure a discount on having a wrap applied.Five Stars!

Co
Review №90

A-1 duo at Right Buy Auto. From the minute I found the car online to driving it off of their lot, Phil and Chris went above and beyond. The vehicle I had prior to my purchase with them needed to be retired and I had been searching for months to find the perfect vehicle (very picky!). As someone that currently works in the Automotive industry, I feel confident in knowing what to look at and what to ask when buying a used car. When I found the car I was looking for, not only were they upfront and honest about the vehicle (despite it already being in fantastic shape) but they went out of their way to get the keys in my hands and me back on the road. Although I felt equipped to tackle an independent dealership, as others have attempted to scam me before, this aptitude wasnt required here. The whole process was transparent, professional and handled with care. For anyone looking to purchase their next vehicle, dont pass these guys up! Thank you Phil and Chris!

Da
Review №91

Working with Chris through the buying experience was seamless! Will be back in the future.

Sa
Review №92

Great experience! Good people. Got a new car! They use Spire Credit Union which has a great rate!

Ja
Review №93

Best ever! Great value, fair pricing. Thanks guys.

Ne
Review №94

Most genuine people ive purchased a car from. my car buying experience was a 10/10 I could not be happier buying a car from someone very happy they sold me a car!

Pa
Review №95

My wife and I bought a 2006 Outback from Jake, and when we arrived to look at the car, it was actually even nicer in person than the online listing. Theres nothing more reassuring than knowing that the Right Buy guys know Subarus and clearly put the effort into finding quality vehicles and selling them at a great price. I would not hesitate to buy from them again!

Ma
Review №96

I bought a Subaru Impreza during a snow storm. The process of buying was strait forward and easy. The car was a great deal. I got a premium for less than the price of a base model at other dealerships. The salesmen even offered to give me a ride to drop off the rental car. I was pleased with the service overall.I was a bit nervous buying from a smaller dealership. When I was thinking about it, I never go back to the dealership I bought my previous cars at for any kind of service or anything. So it was less of an issue. I have had the car a week now and it is very solid. I have not had any issues and the car was exactly as advertised. No hidden issues at this point.I would buy there again is the bottom line.***I am going to add a bit to this review because it is probably more helpful now after three years...I have not purchased two cars from Right Buy. Both cars have been free of any notable issues. The only issue I did have was on the second car I purchased from them and that was related the wireless door opener thing.. Chris ordered me a new one without hesitation so it was not really an issue. The thing to note is that they went out of their way to give me good service.When I wrote this review three years ago I had only had my car a week. Its is three years later now and I would still buy from Right Buy... I dont know that I would bother looking anywhere else..

Jo
Review №97

A great place to buy a used luxury car. They are very selective about what they stock. All the cars are in fantastic condition. I bought a used Infiniti Q60 with barely any miles on it. This was the best Q I had seen after looking for months on the net and checking lots. It also had the best price for the miles. Both Chris and Matt are straight talk guys. None of the none sense that makes car buying a miserable experience. The transaction was quick and enjoyable. Thanks guys! Keep up the good work!

em
Review №98

I contacted Chris inquiring about a BMW 528xi he had listed on craigslist. I wanted to look at the car but wouldnt be able to get there until 10 minutes after their close time, Chris said that would be fine. This made me ecstatic!When my boyfriend and I arrived Phil came outside to greet us and talk a bit while we looked over the car. He let us take it on a test drive (handled amazing, btw) and at no point in time pressured us or seemed inconvenienced by working late. Since I wanted to purchase the car with cash I offered to pay a down payment in order to hold the car until the next day, which he kindly declined. I was particularly impressed with his professionalism, confidence (in himself & me), and pleasantly friendly demeanor.I would highly recommend Right Buy Auto. They made my experience comfortably easy-- not to mention I am beyond thrilled with my car! Thank you, Chris & Phil!

Co
Review №99

Made a purchase at right buy last week and had a great experience. i purchased a Subaru legacy and I am so glad I did. Jake was great and was respectful of my time. I would recommend them to a friend.

Lu
Review №100

I purchased a Mazda CX9 from Chris and Phil and couldnt be happier with it and my experience. I told Chris what I needed in a new vehicle and he called a few days later to tell me he had my car ready for me! He was right, the CX9 fits all of my needs perfectly. They also bought my previous car for a fair trade in value and helped me to get low interest financing. As an added bonus, they were great with my kids as well. My four year old son also agrees that they deserve five stars due to their purchasing of girl scout cookies from his sister, the stuffed animal they gave him and the never ending water bottles. Thanks so much Chris and Phil!

Information
100 Photos
100 Comments
5 Rating
  • Address:1333 154th Ave NE #250, Ham Lake, MN 55304, United States
  • Site:http://rightbuyauto.com/
  • Phone:+1 763-232-1605
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
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