The experience here is always pleasant. One is made to feel part of the process/operations. They smile & engage in meaningful conversations with you while you wait.They also deliver on their promise. Always a pleasure!
Did a great job repairing front end damage. Polite and efficient...they even took car of the rental car. Adjuster Kevin was great!
Best service and very professional staff. My car service was exceedingly above what I expected. I was kept informed during the process of the repair. Kevin provides the customer with detailed information about what it takes to repair themployee. gives the best possible price. Amazing enployee.
Never went there but a mgr on phone very polite
Very friendly they try to help my impression professional...
Kelvin and the receptionist were very welcoming. kelvin was very informative as to what had to be done and what would be done to my rogue. he kept me in the loop during the process which was very nice. i wouldnt let one bad review sway my decision on coming here to get any work done. i would definitely recommend to anyone to get their work done here.
Great workmanship. Highly recommend it.
The did great job on my car.Very professional, and responsible 👍
Excellent choice to bring your car! Friendly and professional service. Jose welcomes you with a smile and great personality! They did an amazing job going above and beyond my expectations, besides being reasonable priced!! I strongly recommend Carolina Auto Body . You also have the convenience of renting and return a car at the body shop!!
I recommend this place and I thank you for the service receivedThey have a work group that are very nice and treat you professionally, especially the one who receives the car and delivers it and the girls at the front desk
This place is Horrible! I go in for auto body work on my BMW. They say everything you want to hear. “Well have it done in 2 weeks”. 2 weeks turn into a month! Guess what after that month. I get my car back and the next day, there’s electrical issues. How tf, is my check engine light on. My key fob wouldn’t work. Even better it stops starting all together. Take it back they tried to blame us for the mishaps. So after a month and 2 weeks. I can honestly say, Please stick to the Kias and the chevys your used to! If you have a luxury car there’s no rental in the world, that’ll make up for the month and a Half!!!! I lost with her. Y’all suck. I would absolutely say it to your faces but you’ll never see me again ;)
Amazing experience! Dropping off my car was hassle free! They said that it would take 3 days to repair but it only took 2! The repair was top notch and my car looks exactly how it did before the crash. They even cleaned my car completely!
Horrible experience! Be careful going to this place!
Carolina Auto Body did a great job repairing the front bumper on my BMW! Exceeded my expectations. The job was done very well and only in a couple of days. Freddy was great to work with. Very nice, thorough and professional. Thanks, guys!
I recently got into a fender bender while driving on the highway and was referred to Carolina Auto Body (Hallandale). I was received a very reasonable estimate and my car was ready within the time frame they provided. I was also constantly updated via text on the progress. Thank you to Jose and Orlyn for the excellent service provided! Highly recommend for any and all auto body repairs.
Was nice mr. Kevin lansford was excellent knew his work and the work to be done very knowable and caring thank you
This shop was really great with communication and the quality of work. They updated me through the entire process letting me know what my vehicle would need. Received my car this morning and I’m more than satisfied with the work. Would definitely recommend and return.
Great place to go! Everyone who works there is super friendly and are accommodating to your needs. Jose did excellent work on my car. He explained the whole process on what was going to happen and what they were going to do to my car. He also went above and beyond by removing some white marks my car had. I was really happy with the result, definitely recommend this place for anyone who is looking for an auto body shop.
Kevins customer service is astounding! Personable and honest with what needed to be done. Greatly appreciated business here and will definitely forward anyone to this location. Never want to get in a fender bender, but if life hits ya with a surprise, this is the place to be taken care of.
Seamless, timely experience from start to finish. I didn’t spend more than 30 minutes either dropping off or picking up my car. Enterprise had my rental waiting before I arrived. Jose, my estimator, was fantastic! The girl at front desk, Melina was very helpful and punctual in letting me know when my car was ready for pickup, and Carmen provided the best colada I’ve had in a while, which everyone knows is an essential part of the morning. My car was finished in just 3 days! All in all an enjoyable experience! I highly recommend Carolina Auto Body!
Carolina auto body has been incredible. They made the process of an insurance claim, repair, and rental car actually pleasant. Jose and Carmen are amazing. Very courteous and communicative. My car looks great and the entire process from start to finish was fast, easy, and relieving. They took care of everything!
The experience has been excellent . They will make good on all their repairs . I would definitely recommend them if you are in need of a great auto body repair shop. Life Tim warranty absolutely the best.
Carolina Auto Body Shop is amazing. They did a great job in fixing my vehicle. They keep me up to date with everything, i also had a rental from them and they help me all the way...I give this place 100 starts....Thank you all!!!
Professional and courteous. Nice reception area. Freddy worked on my claim and coordinated with the insurance company to make sure I was being taken care of. It’s been a pleasant experience.
Stellar service from drop off to pick up! Very well organized, staff work as a team, great workmanship and good communication. I highly recommend Carolina Auto Body for any of your body shop repair needs. And if you have the chance to work with Jose Garcia, you are in very good hands.
High professional quality of work and very reasonable. Can easily compete with bigger entities. Very easy going and lots of experience to match any inquire. Its highly recommendable.
Make sure NOT TO SIGN anything before you test drive your just fixed car.I was in a rush to pick up my son from kindergarten so I just signed and left. Then next few days nothing but problems with the vehicle. It would shut of on its own when at traffic light or stop sign. It would constantly drop RPM to the point when car is starting to shake and about to shut off.Then the RPM would spike up, so if you have a car in front of you, had to keep the brake pedal pressed firm. Now the windshield liquid has finished and the sensor didnt trigger to let me know.....AnywayAuto body repair, thats all they do. Fix bodies.If during the accident your vehicles internal parts were damaged, then...you know..... you get the idea...And then they had the decency to mention that I might had those issues before the accident. They need to take it to a dealer to confirm that the issue is indeed due to an accident.....Nice...
I highly recommend this place! Freddy is very attentive and professional,he did a great job guiding me thru the whole process. Friendly and extremely professional environment.Thank you again!
Very courteous service from the time of first contact. The gentleman stayed back past his office hours on a Saturday as I was kind of lost (am new to the area) and then stayed on the phone with me to help me get to the shop. I was kept informed about the job being done that turned out to be fabulous btw!Richard (my service advisor - different person than check in) was very nice and easy to deal with. He went way beyond his call of duty and made it convenient for me to get the car back and ended up delivering the car to me early morning! Very nice people and everyone was very professional.I hope I never have to use a body shop again but if I do this would be it!Thank you for a great service!!
This was the BEST EXPERIENCE POSSIBLE. The service was outstanding. Jose, Carmen we very knowledgeable and kind. I would highly recommend, Carolina Auto body, to anyone, who needs body work. I give them 10 stars if I could.
I had the unfortunate need to seek a collision repair…. I am glad I went to Carolina Auto Body Shop in Hallandale. Mike Couto and his coworkers are amazing. At every interaction with any individual, I felt accommodated and taken care of. While my car was being worked on, Mike kept me posted on the stage of repair that the car was in. Then the workmanship… it was excellent. This repair shop surpassed my expectations. This place runs like a well-oiled machine. No doubt due to their experience in handling difficult claims but also a clear reflection of the owner and staff. Thank you for the job well done and a great customer experience. Will be back if I ever need to and will certainly recommend any family and friends to go here. They work with you every step of the way and have very high integrity.
Freddy Mendoza was a great help with fixing my car. He was attentive and polite. He showed me all the work they had completed the car was cleaned before delivery and pick up. Thank you!
Took my car into the shop the other day. Great and quick service. Everyone very friendly, had especially good service by Jose Garcia. Will definitely return if needed. Highly recommend!
Would like to take this opportunity to say what a great experience I had. What a privilege it was to have you guys work on my car. Jay was amazing very knowledgeable and confident, I was so stressed out because my son had an accident and jay gave me hope that everything will be okay and it was...my car was up and running they did a great job. Thanks Guys will definitely refer u guys to everyone
Richard was diligent with all my needs throughout the whole process. He kept me informed of the progress and minor changes that took place. There were some short comings of minor details but those were addressed immediately. I have nothing but praise for how Richard took care of me.As for the office staff, they were also great. Everyone that walked into the waiting area greeted me and asked if I was helped. Some even asked if I needed a refreshment.
Everyone in this shop was super nice and helpful. Specially Richard, was very attentive over my car issues. Needless to say, my car is amazing! I’m so happy with the results. ThisShop is perfect! Thank you guys so much.
Jose Luis provided excellent customer service. He went above and beyond to make sure my repair was taken care of quickly and correctly. I would definitely recommend Carolina Auto Body!
Gabriel was amazing! His customer service is unmatched. Gabriel answered all of my questions and went above and beyond! I would definitely recommend Carolina Auto Body to any and everyone.
I love the customer service! I was able to get in and out in one day!! I also was able to get a rental car that was very similar to my car. Very nice and efficient for people who work, have families, and travel!!
I had an excellent experience at Carolina Auto Body, they were very timely and conscious of my situation as a customer who needed to be updated on behalf of their car’s status and when it will be available.Also, their staff is very down to earth and the place is low key.Grand 5/5
This was my first time using Carolina Auto Body or hearing of Carolina Auto Body. I took my sons car in for repair and they were amazing. Attentive, professional and kept me in the loop every step of the way during the process.Thanks for an great experience.VS
After coming to Carolina Auto Body for my geico estimate I knew the friendly staff and clean environment was a perfect fit for my car repairs. Everyone there was prompt in replies and eager to answer questions, specifically Richard. Richard went above and beyond to answer all my questions, make me feel comfortable in leaving my vehicle for repairs, and even was willing to allow me to come in for a follow up after I had a small concern and wanted to get it checked out. They were also very quick and got the repairs done in only 2 days. I definitely recommend this location for your next vehicle repair!
Im so Happy with the work done on my car. Mike thank you so much for making sure everything was amazing! I cant even tell my vehicle was in a accident. I will definitely be recommending you.
Best body shop in South Florida! Staff members were all very friendly and attentive throughout my whole experience. Will definitely return if given the circumstance.
Friendly service. Fixed work that wasnt perfect.
A good body shop, vehicle comes out looking like it did when it came from the factory. Although my friend did have some issues Im getting it done correctly they were still helpful and friendly.
It was bad yo.
Freddy at Carolina Auto Body in Hallandale Beach was very professional and explained the whole process making it a very easy transaction. They do great work.
Great customer service from the front desk to management.Professional paint work.Love my car again.
Jose was fantastic! He really goes above and beyond for his customers. I highly recommend this body shop. Great service. (:
Fred is a very good professional! My car is really perfect! I recommend this place!
Great place to repair your vehicle they are fast friendly and have excellent service my vehicle looks like new
This is the second time that I visited Carolina auto body shop and every time that I have visited theyre very professional and help me walk through the process without any hassle. Gabriel wants my representative and he was outstanding I will be visiting Carolina auto body shop if I have any other body shop needs
Excellent
Carmen was exceptional helping me, she was very patient and helped me the whole way through! Great customer service, I was pleased.
From start to finish everyone was very helpful, they told me in detail what was goin go on to the car and kept me inform of on the progress. They made the transition very smooth for me. Thank you all for your excellent work 😊
The manager was awesome and actually paid attention to the details. Customer service is most important to me- Thank you.
Having an accident a couple of months ago I have been through so much. Mike Morton, the manager who is working at the Hallandale site called me to excuse the prior situation I had at the other Hollywood location. He went beyond my expectations. Richard Reyes is amazing and assisted me to the point that both of them together are what customer service is about !I will definitely come back and refer them !
I had to go and get the left side of my car fixed including the driver door replaced I receive a call that my car is ready and I get there and the bottom panel of car is not align with the car and a they had to keep the car for another 5 days after having if for 7 days. Then I receive a call that my car is ready now total 12 days and I get my car I love it it looks great I get in the car and everything’s fine. Not even 24hrs later I try to get into the car the door is not opening and then I look into the cup holder and they left the numbers that suppose to be replaced on my car is in there. I strongly believe that they are not taking there time to fix cars and the price to fix my car was about $4000 so it should of been fixed properly. It’s so crazy that this is suppose to be a trusted place to go to from Geico and they would have all these issues. It’s very inconvenient to come back and forth to a car shop when your car is suppose to be fixed and you already paid.
My insurance set up repairs for my vehicle at this location - and from the first phone call to having my vehicle returned, everything was beyond my expectations. I was updated any time there was new information, the repairs were done early, the car was detailed when I picked it up, and I was even able to leave my rental car at the body shop and they closed out the rental for me. I will definitely continue to take my car there and I highly recommend. Special thanks to Carmen, Moises, and Mike, as well as Cle from Enterprise and Matt from Geico. They took what is normally a stressful experience and made it not only easy, but actually pleasant.
Excellent customer service and great job with my car!!! I got in an accident and my car looks even better than it did before. I came here because of my insurance but will now be coming here for anything I need!!
Great, professional and timely service. The staff is professional and very polite.They did a great job.
Top notch service & repair quality. Highly recommend CAB...
This place has awesome service.. Kevin is the best
Very fast, smooth experience. Coming 2nd time here and very happy! Everyone is very attentive and professional. They have enterprise on site, so you don’t have to go anywhere to rent or stand in line! Super efficient services! I’m very happy:) thx guys!!
Excellent service. I was very well attended. I would recommend shop!
For starters id like to say that the service at Carolina Auto Body is amazing. From the start we were treated with upmost care and attention and are extremely satisfied with Michael Cuoto for all of his help and excellent service. I completely recommend it and in addition to this, unlike many places, the auto service has a guarantee of 10 years! A rental car was ready for us as soon as we got there and all in all it was a stellar experience, thank you!
Second time coming to Carolina Auto Body. The team is friendly, keeps you informed, and works in an expeditious fashion. I highly recommend them.
Customer service was amazing. Gabriel was our estimator. Highly recommended.
Jose took very good care of me..great customer service
I had the great experience, Staff was very friendly and helpful, I was always updated of any changes to my car. Would highly recommend this place.
Jose Garcia went above and beyond! If you ever need to have your car repaired, please do not hesitate to stop by Carolina Auto Body and ask for Jose. First-class service!
Good experience getting my vehicle repaired. I received a phone call every day by Rich regarding updates. Professional and efficient place
Best service ever, from the reception to the garage, thank you guys for making me feel at home!!
Excellent services! Top-notch representatives who truly care about their customers! :)
My sienna came out looking like new!
Amazing everyone was so nice and helpful! Always calling to keep me updated and super friendly team!!
Richard took good care of our Mercedes Benz was very professional and courteous he kept communication right throughout the process and we are very happy with the service.
CLASSIC INDEED AND A GREAT COSTUMER SERVICE !!!!
This place is awesome ! They are fair and price is great
I am very impressed with the service, professionalism and efficiency at Carolina Auto Body Shop. The repair process was well explained and there was a seamless flow with the car rental service handled by Enterprise.
Although they do offer a “lifetime” warranty, they clearly use aftermarket parts to fix vehicles, and left my car’s suspension untouched after it was “fixed.” This meant horrible shaking while driving on the highway, and the “new” tire also had two large bumps on it. When we went to inquire, they told us they’d just get a new one “from the shop across the street.” Something was left loose inside the door, which makes an odd sound when closing it. They threw away the screw cap for the left side door..Seriously? They charged $3100 for the repair and this is how many issues were present??????? With less than $2000 I could have had it fixed completely and the whole car painted, which they didn’t even bother to paint the door handles of the damaged side.Absolutely horrible quality of repair, without ANY attention to detail. After this experience, we’ll never come back here, no matter how many positive reviews they may have.
Awesome Body Shop !!!! Fixed my car super quick and super good !!! Had our looking brand new 🤩
Excellent service, super quick turnaround, have been customer before, this shop never disappoints, work is impeccable, my Service writer Richard Reyes is the go to guy to get your work done, always aske for him he goes above and beyond.
The car looks great! Excellent service!
Nice location, friendly staff including sara jimmerson ... my car is here at this location for service..
Super fast and everyone was very kind. I felt secure in where I left my car
Everyone did an excellent service. Very quick and professional. Thank you
I got into a car accident couple weeks ago my insurance refer me to Carolina auto body shop they did a great job on my car it look like brand new again thank you for the great job you guys did on it
Awsome service kept me updated with everything that was going on with the car and they were done way faster than expected and the quality of the work done was flawless i defenatly recommend this body shop
It was a smooth process with excellent service and great people
Customer service was great !! Very nice people .
Like a well run health clinicClean concerned competentAll you do is pay your co payThe deductibleSecond time at facilityNow under new managementThanks
Excellent work Jose provided great service
Best customer service!!!Richard ha Sven Very efficient. Excellent follow up!!!
The Carolina Auto Body located in Hallandale provides the best customer service hands down; from the front desk staff to the Geico agent to its management staff. I was especially surprised and tremendously pleased with the customer service and daily updates that I received from the Geico agent and Mike Cudo (Kudo) while my car was being repaired. Mike Cudo (Kudo) made sure that i was satisfied with my vehicle and if anything was out of place he took care of it immediately, always with a pleasant attitude . I highly recommend this Carolina Auto if you want to encounter friendly, professional people that provide exceptional customer service. Thanks Carolina Auto of Hallandale!
Everyone was very helpful, nice and the job done on my car was amazing.
Wonderful place, quick and very clean.
Excellent service Kevin and Jose were amazing