Justin (salesman) stayed later then he was scheduled to meet us…the vehicle we ended up purchasing was missing a middle seat…Justin somehow tracked down the original owner and got the seat…(this was done after we already purchased the vehicle)For the first time I opted out of an extended warranty…( every time I’ve purchased one I’ve never used it) but per my luck we had fuel pump issue a couple months after owning the vehicle…Justin was still able to reach out to the service department and cut us a great deal on fixing the vehicle!Well deserved award!

Cristian Bonilla was kind and assertive. He was also able to deal with several people at a time while giving me excellent service. He has a great name and personality. Id buy another car from him if the time arose!

Ashley was amazing! She was so easy to work with and was very transparent about all my options. Any questions I had, she answered them. She made car buying a great experience and I couldn’t recommend her enough.

New car sale - We had a great experience. We didnt feel pressured to purchase anything we didnt want. We took a couple days visiting the dealership and making our own decisions. Brandon R and Cristian B were great at helping us understand and get what we wanted. Dwayne Johnson in financing was awesome! We are grateful for his help and experience in answering all our questions and getting through the paperwork without any concerns.

This was by far the best car buying experience I have ever had! Germaine, our salesperson was knowledgeable, pleasant, and a woman of her word. She knew we were coming from Northern Virginia to see a specific SUV that was high in demand. She checked in with us while we were on the road and made sure the car was still there when we arrived. The transaction was smooth from start to finish. The business manager Cheryl got us a great finance rate and was very easy to work with as well. Definitely worth the trip from NOVA (especially after some not so great experiences locally). We are thrilled with our 2020 4Runner Off Road Premium and will return to Younger when we need another car.

Ashley Paxton was wonderful to work with. She went above and beyond to help me get the car that I wanted. The rest of the staff that I worked with were very professional and helpful, as was Ashley. I would highly recommend Younger Toyota!

We had a great experience purchasing a new vehicle from Younger Toyota. They stayed open to accommodate our schedules. Justin Whited was very knowledgeable and quick to answer any questions that we had in person or over the phone. He helped us find a vehicle that met our needs. Dwayne not the Rock Johnson was also very helpful when it came down to completing the deal. I would highly recommend Younger Toyota for your next vehicle purchase. They are not at all pushy, but will help you close as soon as you want. I appreciate their service, and will look forward to purchasing from them in the future.

Friendly and helpful service staff. They dont overcharge for their services. Free gourmet coffee machine, nice waiting area with magazines. Jessica at Toyota service is nice.

My experience with Germaine at Younger Volvo was amazing. She had the car ready when we drove up, and the entire process, from stepping on the lot to driving off of it in our new car, took just about 3 hours. I highly recommend them!

I just want to thank everyone at Younger Toyota dealership for making my new Toyota purchase fantastic. Everyone was courteous, respectful and helpful in my needs for my purchase. Will definitely recommend this dealership to all my friends!!

Awesome experience! Just got what I wanted and it was fast and clear. Didnt know such dealers exists. Anton is the best dealer, but team in the Financial and Insurance departments doing awesome job as well

The Younger team is fantastic! We had an absolutely outstanding buying experience from start to finish and beyond. There was complete transparency, fair pricing, detailed explanations of each part of the process, and help with all of the features of the car. Brian Fearnow has been incredible to work with and has been happy to help make sure we were totally satisfied even after the paperwork was signed.

Younger Toyota parts department are wonderful. Im 59 and disabled. I needed a plate for transmission cover. cant find it anywhere. they went above and beyond to help me. most places just arent interested in helping out people. when theres not alot of money to be made.im sure glad there are people like them in this world still.thanks again.

Just bought a car there today. Was the best experience I have had purchasing a car. It was the first time buying one on my own, and Brian was great. Walked me through everything step by step. Was very welcoming and understanding. Dwayne, the finance person was also great. Very professional and easy going at the same time. I honestly appreciated their realness. Will be my dealer of choice in the future. I took a bunch of business cards as well to give out to people. Would 100% recommend, honestly.

Absolutely a great, friendly, relaxed atmosphere. A lot of loyal employees that work here. I wouldn’t buy a Toyota anywhere else. Thanks for a great experience.

Younger is Top Notch - always the BEST customer service. Used or New! Please see Brian Fearnow for the ultimate customer experience! Super knowledgeable about all vehicle brands too!!

My husband and I were not looking for another vehicle at that time but we were looking to see what was out there. My husband saw a car and asked me to take a look at it and low and behold we bought it. I love the car! The service was great! We couldn’t have had a better experience that day. Some times when you buy something on the spare of the moment you regret it later but not this time! We love it and thank you so much Tim! I know where we will buy our next vehicle!

Justin did an outstanding job again with the purchase of our vehicle. I say again because this is the second vehicle we bought this year. A great experience and would recommend Justin and Younger Toyota to anyone.Also, we worked with Janie who offered us a great option on our vehicle insurance. What we use to pay for six months we now pay the whole year. A great savings and quality customer service. Kudos to all at Younger!!!

Anton was very knowledgeable and professional. He made buying a car easy.

What a great experience I had with Younger Toyota’s Service Department. Alexandra Russell was wonderful, she took her time to listen to my concerns regarding timing, my personal schedule, and what issues I needed resolved. She clearly understood the nuances of my situation and took care of me every step of the way. I knew the status of my Sienna, regarding parts availability and the required repairs and maintenance at all times. It is because of professionals like Alexandra that will keep me coming back again and again. It was truly a pleasure!

Ashley was an awesome salesperson she was very nice and no pressure on us and helped in every way she could

Tyler, Dwayne & Jamie were all wonderful to work with. This purchase was my sons first new (used) car purchase. They all did everything they could to ensure we were satisfied & found a way to make everything work. Jamie went above & beyond assisting with insurance. Tyler entertained all my requests & questions on the car. Dwayne made the final paperwork quick & easy and treated my son as if he was his own family member. I was unable to be there for the car delivery, but I felt comfortable knowing that Dwayne was looking out for my son & would ensure he was good before leaving the car lot.Thanks again to this team for making the experience pleasant & easy!Jana

My husband and I recently purchased a 2021 4runner. Our salesman Anton was very helpful throughout the entire process. He did a great job explaining all of the features and answering all of our questions. We had a very pleasant buying experience and we absolutely love our new vehicle!

Been having my Tundra serviced here for about 5 years. Always had excellent service. Many places advertise a free multi point inspection but I have found these people do it better than others and go over everything in detail with you to make sure you understand whats needed. Parts counter is excellent as well. Take the time to give excellent service and make you feel like youre the only one in line.

We are thrilled with our purchase. Mike Hampton couldnt have been more helpful and kind. As senior citizens, we especially appreciated his helpfulness and patience. Debbie and David K.

Younger Toyota (or in my case, Volvo) have the best people you’ll ever come in business with. They’re super knowledgeable about the inventory and treat you the best. Their maintenance department is even better. They don’t try to scam you and work with you every step of the way.

We recently bought a 2021 Sienna for our growing family! Mike Hampton was amazing like always! He was very patient with me and found me the exact Sienna I was looking for! Thank you for another great experience!

I have not been to Younger Toyota but had a service appointment for today. I received a call that they had to cancel my appointment. Now I will not go to Younger Toyota to purchase a vehicle or go for service. That is the 3rd Toyota Dealership in the area that has lost ALL my business. A simple oil change is like buying toilet paper during the beginning of the pandemic - impossible to find!

Wow! I worked with Mark Duvall, the Used Car Sales Manager this past week and bought a 2018 Toyota Camry with only 15k miles on it. He was very helpful, responsive, friendly, and easy to work with. He explained the process, who would be helping me next and for what. The people in other departments that he said would help me did, and in the time frame that he said they would. I was very pleased with all of the employees I worked with and the price and quality of the car I bought.

The BEST car buying experience ever!!! The process was transparent and the price was right for our 2019 Toyota 4Runner Off-Road Premium. The vehicle was low mileage, in great shape, and included everything that was expected (no questions for any missing parts or options). I came from Northern VA and technically purchased the car over the phone without looking at it first, but turned out to be really content with how things worked out, AND glad that I took said risk. If you want to buy a car without the typical gimmicks and sales tactics, then go to Younger!

Didn’t know a simple oil change takes 2 hours. Horrible service.

I bought my second car through here. Very professional and great experience. Brian F. is the man to go to! I would definitely recommend coming here for your next purchase whether it is a used or new vehicle. They will get you in the vehicle you want!

Best car buying experience I have had in 40 years of car buying. I would highly recommend Rob Stevens to anyone in the market and his team at Younger Toyota.

We recently purchased our 2018 Ford F150 from Younger Toyota in Hagerstown! Keane C. was our sales professional, and he provided us with the best customer service experience! Keane was very knowledgable and friendly, and we would certainly return to Keane when we purchase our next vehicle!Keane went above and beyond to help us take care of our other vehicles manufacturer recalls taken care of while we were there.

I shopped around between different Toyota dealers in the area and had a very positive experience at Younger Toyota! Anton was incredibly friendly, responsive to texts, and contributed greatly to an enjoyable purchase experience. Im very happy with my first car!

Friendly,low pressure,efficient staff.Excellent car buying experiance.

Wonderful experience! Brian and the team were awesome about getting me through the whole process! Great customer service!

Highly recommending this dealership solely based on our salesman, JC. What a kind and wonderful man! He was so patient and understanding of the unique situation my mother and I were in! He went above and beyond to get us into something perfect for us, quickly and efficiently. It was pure luck that he was able to relate to my situation and put himself in my shoes to further assist the journey. It made the whole experience more personable and enjoyable. If you want someone who will go above and beyond for your needs, you must go see JC at Younger!!!!

Ashley Paxton made the car buying experience much better than we expected

Tim Moats is absolutely the BEST!! Always puts the customer First and treats you with respect. Weve purchased several vehicles from Tim over the years and referred many others.

Great car buying experience. Purchased a new Volvo from Keane and Heather and it was a great experience. They found the perfect car, gave me a fair price, and worked with me to complete as much of the purchasing process remotely as possible. If buying a new car was always this easy I might do it more often.

Love Younger Toyota. There has been 3 different times Ive taken my car to other garages and they couldnt figure out what was wrong. Younger Toyota fixed my car promptly and at a low price. 5 srat establishment for sure!!!!

So I just got here and the girl behind the desk says they don’t have filters for my car and the side that will service my car is closed Saturdays. So how was I able to make an appointment online if it’s closed? Terrible service; I shouldn’t have been able to schedule my oil change on a Saturday if it’s not even possible. Now I have I scramble to find another place to do it before I go on vacation tomorrow morning. Thanks- Younger Toyota . Lol what a joke.

In love with my 2021 outlander sport

Our salesman and finance department were 5 stars. My experience with service and collision is a different story. Terrible communication, terrible customer service and the managers in both departments seem to continually mess something up. After hitting a deer shortly after buying my truck, it will be 4 times (hopefully) before my bumper gets fixed correctly. I would buy another vehicle 20x over with Mike Hampton but never step foot in collision or service again. Poor management. After paying the type of money we do for quality vehicles, the expectation for service should be 5 stars.

Justin, Eric and Dwayne were amazing. Highly recommend!

Justin was great to work with and helped us along the way whole we coordinated a pickup of the car by a 3rd party logistics company and carrier. He took the time to do a nice video walk-through of the car since we are out of town.

The salesman and other employees I met in the course of a used vehicle purchase were all very personable and performed their duties in a professional manner. Overall the experience for me was excellent..

Ive purchased a lot of cars in my life. My recent purchase of a 2021 Toyota Highlander at Younger Toyota was an outstanding experience. Brian Fearnow is an exceptional sales consultant. His knowledge of the Toyota products is amazing. We were treated very well without pressure. I highly recommend Younger Toyota and Brian.

I spent 821 dollars for labor and replacement of hv blower fan. Bogus “environmental fee” $35. It’s a wire harness. I though it wasn’t to much to ask to get a courtesy car wash and/or vacuum inside the vehicle. Maybe I m off base???…

Very friendly staff and extremely helpful really enjoyed buying from Ashley

Our experience with younger Toyota was excellent due to the superior customer service and friendliness of Scott Chadwick, he made the process of purchasing our new Camry effortless. Would definitely recommend paying Scott a visit if your looking to purchase a vehicle.

We paid cash and called in advance to expedite the process and it still took 5 1/2 hours. their idea of VA discount was only if you finance it and use their finance service. The only around that is to go back and spend another day. I bought a truck through Criswell and they gave me $1500.00 (verse &750.00) and I was out of there in a couple of hours.

I traded my 2003 Camry in for a 2021 Camry on June 18, 2021. The sale seemed to go fine UNTIL we sat down for the Financing.We were told Toyota Finance would be 1.9%. Sat down only to find out that that APR was over 4.xx%!!!!!! What???Seems that due to a credit account lock place when ID was stolen that Experian was the only 1 credit bureau Toyota deals with DESPITE the fact that the other 2 credit companies rated credit over 800! But Toyota Finance wont accept those scores. Experian was totally unavailable for customer contact. Nor would Younger help us straighten this out! Yes they may not have to BUT it is called customer service for a reason!!!We had to settle on a 2%+ financing even after paying $16,000 down and a trade in!We began playing a shell game with both Mike@Sales and the Credit advisor.Next we get home only to find out that Younger did NOT give us the Temporary Maryland Registration needed.We called only to be dealt with in a very condescending manner and placing blame on us!!!After driving back up to Younger the next day we get a copy of the cars registration.1 month later, 07/08/2021, we receive a message from the Maryland DMV stating the tag paperwork from the 2003 Camry to the 2021 Camry was never filed with the DMV!The DMV established a Case# because of this. I called Younger 5 times to get this straightened out! NOT ONE CALLBACK!!!!!!Called Younger on a Saturday morning only to find out that the Tag and Title service is not open on weekends!! Say WHAT?? How do you sell a car and transfer or establish new vehicle registration with no people????Called and emailed Sales..Not 1 return courtesy call back at all!!!Just plain lousy business ethics and customer service.They got our money so no further need to deal with us!!!07/29/2021Still not acceptable. Younger had way time enough to address our ongoing problem. Yet did not UNTIL Salesman intervened. Week later!Not 1 message returned OR call returned to the wrong number left TO CALL!That shows how Younger Sales rolls towards, at least, this customer.Now lets see about your Service Dept.

Great customer service and Anton made the sale so easy, I will definitely do business with them again, I have always bought Toyota and this Dealership is the best by far.

I could not have asked for a better experience. Ashley, the lady I was working with, went above and beyond. She even came and picked me up! The other staff I dealt with were very helpful as well. I love my new car!

I got a 2021 Tacoma and my salesman was Brandon Redman. It was a very smooth transaction. I love my new truck!! Thanks Brandon you ROCK!!!!

Best staff, friendly helpful and not pushy. I will only go here for new cars and service

Everyone there was amazing!!! So nice,friendly. Talk to you like they are equal and not above you. I would highly recommend this place! My experience there was so great I even told them they are on my Christmas list from now on.lol shout out to Justin and his manager amazing men! Thanks for everything you guys did for me!!!!

Good experience. The sales agent Anton was very helpful, wasnt too pushy, explained the functions of car very well, and even reached out a few days after the sale to see how everything was going. Also got a good deal on a new prius. Good place

Ask For Tim ! Great personality (: he is awesome 👌. Me and my mom bought 3 cars from this dealership. Highly recommend

Excellent purchasing experience. Keane Chamberlain was our sales pro. From test drive to final delivery was was stress free!

Brandon was awesome. He was chill and was not pushy in any way. Highly recomend speaking with him if you need a new car.

Made purchasing my car so easy. Everyone was so nice and not pushy. Great experience and highly recommended

Last 3-4 months I take a appointment for car oil change n filter but today I don’t have time to go in company so I go outside they change the filter n show me company never change the last time too it’s totally black I just suggest plz visit outside of company mechanics who change the filter in front of you you can see too !! That’s really bad they never done there job properly in this company too I am not go back here !!

I had a great experience at younger. Mike was so hopeful and explained everything. Definitely recommend going in and asking for him!

This is the second vehicle we have purchased from Younger Toyota. Both times have been an exceptional experience. They have excellent staff and make the process easy for everyone.

Got a great car at a great price. Gary was very helpful.

Louis was my salesman, and he did a great job. He has a wonderful, warm personality.

Everyone was so nice to work with. This was the best car buying experience I have ever had.

Bought a used Toyota Tundra. Worked with DJ. Good experience. Good truck. No issues to report. The process was quick and seemless. Would recommend others do business with Younger Toyota.

I often took my mothers car to get an oil change. I hated having to sit around waiting for hours on end, but they ultimately do a decent job.

Awesome and very Easy going process, Justin and his team made it very easy and professionally done, Recommend 10/10.

Great work on my car but ran my full tank of gas out and the parts guy that dealt with us was very rude..if my family had known would have went elsewhere

Great sales help from Scott Chadwick!!

It’s unfortunate I have to give a star. We have brought a toll of 5-6 cars from Mr Lewis Lee. I’m not sure whats going on but I’d never buy anything from Younger again maybe it time for them to replace there sale people. Mr Lee was nasty and rude, he lied about reimbursement of extra key. He made me ride from Pa to MD for no reason. I wanted to trade my car in for update he got upset because he thought they would own me money back, when I was actually trying to upgrade to a new car. This guy will appear to be nice, but wait for the bite. Skip this dealership. GO ELSE WHERE RUN.

I have always loved Younger Toyota and always shared that with everyone I know! Unfortunately I will never go there again! I went in to have a recall for an airbag done on my passenger side! I noticed afterward driving back to work that the odometer stem was stuck under the dash and was broken off! I called and they said stop it by they would look at it so I did! They told me that they didn’t have to do anything to the driver side of my car and I had to of broken it off afterwards myself! I was then asked what did I even touch it for? First off I don’t lie and I don’t like being accused of lying and second off didn’t know I wasn’t allowed to touch MY CAR😡 Lesson learned do a thorough inspection on your vehicle before you leave because they refused to make it right😡

I would like to thank Gary Cohen for all his help, in helping me with my purchase of a 2016 Toyota Corolla. He answered all my questions and we loved his sense of humor. I also own a 2012 Toyota Tacoma and have always had great service. Everyone is always friendly. I consider Younger Toyota a great place to shop!!

Great group in Used Cars. My wife found her car and they worked with us. Nice folks in Hagerstown, MD!!

I had my car in for a recall and oil change. As usual they tried to sell me on over $500 worth of repairs. They quoted over $100 to change my air filter and fix a broken license plate light. I was able to get all these parts plus a new cabin air filter for $27. It took 15 minutes for me to change them. They quoted $424 to replace my rear shocks. My local mechanic will do this for me $295. Younger also said I needed to get tires soon, but calculation wise I have over 40,000 miles left on the tread. Now I admit, my local mechanic doesnt offer free coffee, cookies and a fancy showroom, but he honest and lets me know when there is a problem that needs attention. He also picks up my car and drops it off when hes done. Larger corporations need to learn, that most people dont like paying for there overhead as its real turn off.

Louis Lee is the best Salesman! My family and I have purchased many cars from him. I will only purchase from him. I tell him what I want and he gets it.

Had a flat tire. Took vehicle in and they found that the valve stem was loose. They tightened it up, filled with air, put spare tire back and didn’t charge me! Completely unexpected.There are great incentives for purchasing tires there and the service department is awesome.

This was my first maintenance experience at Younger Toyota; and I have to say I was VERY impressed! James was very informative, professional, and courtesy. I highly recommend Younger Toyota! Thank you James and the entire maintenance staff... your customer service skills are top notch!

Best deal around on a new Tacoma! Anton did a great job explaining the many details of the trucks I was looking at. And everyone else at the dealership was super friendly as well. No negotiating, they offered me a great deal and I where do I sign.

Great place to do business. Leased an XC40 there on summer of 2018. Keane contacted me about upcoming end of lease options and possibility of getting into newer model or different model before end of current lease. I noted my interest in getting into the XC60 ( a little bigger) if we could get the monthly payments to be about the same. Keane was able to accomplish this goal through some nice dealer discounts and available rebates, and I ended up in a new 2021 XC60 T5 Inscription. Working with Keane and Heather throughout the process was easy and a pleasure. And am enjoying the looks and feel of the new ride already. Thumbs up to the entire Volvo staff.

We want to thank Todd Blickenstaff, Germaine Russell, and the Younger Toyota team for for the great deal on our new 4Runner!!This was the best car buying experience! Great service, fast, and easy! Honestly I dont know why I ever go anyplace else. Every car I have gotten at Younger has been a great buying experience. Fair, honest, and done in a timely manner.

Everyone was very helpful and professional yet friendly. Would go back again.

I came in knowing what I wanted, sales team were able to provide it and complete the transaction is a reasonable amount of time. Niceties such as offering coffee are not very important to me, but they were all available.

I was treated with respect all of my questions was answered they explained everything. This was a wonderful group of people and a wonderful experience. I just want to say thank you very much. I would recommend you to everyone.

Ashley was such a wonderful and personable car salesman. I was buying my first car on my own and she explained the entire process of getting approved for a loan, insurance, and how to get the cheapest payments! She was very patient when I was attempting to decide between 3 cars and even helped me by explaining the features that each car has! Overall, I enjoyed my experience with her. I truly felt that she is passionate about her job and wants to sell you a car that you are going to love. If you dont happen to find a car you want, she doesnt pressure you into buying one anyway, she is very supportive and understanding through the entire process. I HIGHLY HIGHLY reccomend her to anyone. Truthfully, she deserves a promotion or a raise because she is OUTSTANDING. Thank you so much Ashley! Hands down, you are THE best! Oh, and I love the car you sold me!

Fantastic experience. Hands free, and they expertly got me an elusive model. Delivered to my office, and everything else was handled by phone and online.

I normally dont give bad reviews, and the work Younger did was fine. My gripe is as follows: I scheduled my appointment two weeks in advance. It was a recall on my Tacoma to replace the fuel pump. It was to be a 2 and 1/2 hour job. So, I scheduled it for a 8 am drop off with the pickup time between 12 and 12:30 pm. When I wss dropped off at the prescribed pickup time, yes, it wasnt ready. Not only that, but they hadnt even started on it yet. Needless to say, I was furious. They were apologetic, but this just wasnt right. They had taken someone else ahead of me. I thought that was why we make appointments. Yes, they gave me a rental and were done the job by 3 pm. Its the fact they hadnt even started on my truck till I went to pick it up that really irritated me. Usually, Younger is fine. I will continue using them unless this type of behavior continues. My hope is this was just an isolated incident, my fingers are crossed.

Younger Toyota was engaging, attentive and delivered Outstanding Customer Service with our car buying experience. Michael Hampton our sales person made the experience outstanding.

Courtney in Service was professional, knowledgeable about mechanical details, and responsive. She kept me informed of the mechanics progress and analysis via text. She followed up after the service was completed. I’ve been going there for years. She is, above all, the most thorough and responsive service rep.

Wonderful customer service and take their time to explain the vehicle features and set up.

Had a wonderful experience working with Brian Fearnow at Younger Toyota in Hagerstown, MD. We have been researching vehicles for some time and Brian was there every step of the way to answer questions and help us find the right fit vehicle for our needs. Highly recommend connecting with Brian and the rest of the team at Younger Toyota for your new car needs!

I bought my 2020 Volvo XC90 in June of this year at Younger Volvo of Hagerstown, Maryland. I am General Manager of three heavy-duty truck dealerships, so I’m more in tune with dealership operations than the average car buyer. The entire experience at Younger Volvo has been excellent, both in the purchase process and also, more important, in service. Great people! I like them well enough that I’ve already sent two of my friends there to buy a vehicle. Based on my experience there I highly recommend the Younger Dealerships.

I would like to thank Brian Fearnow, and all the people at Younger Toyota. I bought a beautiful 2020 4 Runner. They took the time to show me everything I needed to know. and made all the paperwork painless. They were wonderful to work with.

Excellent and professional customer service and management.will Recommend to anyone needs.

Justin Dwayne and Amanda was absolutely amazing I was able to get my brand new Corolla within my price rage and Amanda help save me money on car insurance I would definitely recommend this team for ur next new car purchase Thank You all so very much for your help