Advance collision was very professional and easy to do business with. From the time we dropped the car off to pick-up, we were texted updates. The car looks great 👍. 👍

I scheduled a appointment for a estimate to get my car fixed through a insurance company that made my car not drivable. The gentleman I was working with did not want to call a rental car company to pick me up. He kept saying he couldn’t let me leave my car there because the insurance company will dock them if they take to long to fix it. I believe that should of been something he spoke with the insurance company about. Then he went on to tell me if I got a rental car they wouldn’t work on my car!! I had to go somewhere else. The arrogant way he said it really upset me as if he was the one having to pay for a rental! I called the insurance company and the lady I spoke with didn’t understand why he couldn’t take my car. She was even confused since the car was deemed not drivable. The insurance company found me a place that took my car without a problem.

Wow is all I can say about Advanced Collision. Every interaction I had with the staff was very positive. Kayla kept me updated daily of what was going on with my repair which was awesome every step of the way. Monte was very informative and on top of his game as well. So not only was the staff a nice refreshment from the “so so” customer service from so many other small businesses, but they also did a great job repairing the various dents on my truck.Well done guys!I would highly suggest you give them a shot as they are the cream of the crop!

Great Service! PROFFEDDOONAL STAFF!!

Unfortunately, Ive been here too many times, but the staff is very knowledgeable & helpful. Finished product is spot on.

3 month wait... Wth ! I only needed a door replaced

Had a scratch fixed for 500 dollars and I can still see the scratch.

Great job, and even better staff! Helpful and easy way to get the job! They ALWAYS keep you up to date with your ride and answer any questions you might have about the work being done. Cant ask for more than that.

I called to get a copy if an estimate and they politely gave it to me. Lol. The two ladies at the front desk were great🤗🤗

Professional. Caring. Prompt. From the guy picking up trash to the managers, everyone was courteous and helpful. They texted updates, secured some left-behind property, and were very sensitive in delivering bad news (total loss), taking time to explain how the carrier would approach the adjustment based on various percentiles of cost to repair versus actual cash value.

It is the best place to go for body repairs.

These people repaired damages to my car via an insurance claim. They were recommended to me as one of the insurance companys certified providers. So, I chose them. Im glad I did. They were absolutely flawless in every way possible from beginning to end of the service experience. I mean absolutely flawless. That included communication, expectations, timeliness and quality work. When I picked up my car, I saw that they had cleaned and vacuumed it, too. I was not expecting that. My car looked and smelled brand new. The repairs to the damages were great. I am very impressed with this business. More businesses should follow their lead. Thank you, ACS!

Took my car here after my accident and they are the absolute best repair shop I’ve ever been to. I got texts daily from them updating me on my cars condition and what they were doing per day. It took less than a week for the repairs and they did such an amazing job, my car looks brand new! I got my car back cleaner than when I dropped it off. Highly recommend!

Fantastic ! This is THE PLACE to get your vehicle fixed. Theyre the best. Fixed it perfectly cleaned it up. Awesome. They keep inside at night also so your vehicle is safe clean protected and above all FIXED. God bless yall at Advanced.. thank you ...

I was trying to schedule an app for storm damaged for paint Job.they arent taking any open for paint of your Vehicle.

Cant book my repairs until October or November!!!

Thank you all for making this incident as painless as possible for me. You did excellent work. I appreciate the step by step text messages. God bless you all.Jennette

Great work! awesome people

This place is garbage. The quality of work that comes out of this shop is horrible. I’ve had them do work for me in the past and I was charged for stuff they did. Tried blending instead of painting the entire door. Most recently I asked for an estimate and they won’t give me one due to my insurance company and some BS about having to use the estimate given to me by another shop.

Had my car doors and lower panel fixed up here. The project was completed within a week even during holiday times and the car looked brand new when it was finished. Very helpful and friendly staff. Definitely worth the expense if you need your car repaired

I was in an accident in my 2013 F-150 and was hit from behind. Advance collision replaced my bumper and trailer hitch and made sure that everything was perfect, not to mention that they detailed the inside of my truck before I picked it up. Their customer service is wonderful, and they do good work, with quick turn around times. Thank you for a great experience I will recommend this place to my friends.

The people were friendly and very professional. Kept me informed daily on their progress and the finished product, my shiny new looking car looks great. Overall, a pain free experience.

These folks are very helpful and concerned about the safety of the customer with concerns for the vehicle and the store.

Extremely unorganized. I dropped my car off and they told me insurance would call me next. I still hadn’t heard back after two weeks so I called insurance and the collision center had never even sent over my photos for the estimate. Then when I finally got everything settled I went to the car rental place and the collision center had never given them the estimate so I had to wait an hour making calls so I could get a car and be able to leave. Will never use them again.

Great to work with.

From the moment I walked into the door, staff was very professional and courteous. The receptionists greeted me and helped me complete the basic paperwork. A tech came and looked over my vehicle with me to describe what work needed to be done and give me a very rough estimate. He explained my options to self pay or use my insurance. I took a few weeks to think, but when I called back they made me an appointment very quickly, looked over my vehicle in a more complete manner and emailed me a detailed estimate. They also called to go over the estimate and answer my questions. Every step of the way they were professional, informative, and courteous. They kept me informed each day about their progress and an estimated completion time. The work was beautiful, as if nothing had ever happened to my car. They even noticed my AC wasnt running and were refilling it and testing it just in case they had done the damage. They hadnt - it was already an issue I knew about. But I thought it was very thorough of them to do so. They let me know to call them directly with any problems because they wanted me to be 100% satisfied. Of course, I had no problems at all. I really appreciate the entire staff at Advanced Collision. Thanks for making a miserable incident much less painful.

Great service

They did good repairs

The manager is straight up. He tells you like it is! It gives you the benefit of the doubt and tells you the saw the truth whether it hurts or not. They do the best quality work for body and auto work on the coast

Unbelievable service I cant express my gratitude for everyone that works there the courtesy the respect its just a great place I cant say Ive had a lot of experience with body shops thank God but this one is outstanding I dont think you can go wrong only problem I had was some communication problems getting a scheduling reset if thats the only glitch no big deal

Absolutely no complaints about this place. My car was hit by a tree branch and I had to have several things done. They kept me informed about my cars progress, and when it was done it was perfect. The people that work here are very customer oriented and polite and go above and beyond to make sure your experience is perfect. God forbid anything ever happens to another vehicle of mine but if it does, this is going to be my go to place. Thank you Advanced!

The staff is sooooo fantastic.. Recommend it to anyone. Nice job

Got a repaint done on my vehicle. The cost was very reasonable and upfront with no extra charges.

Mr. Steve was very polite and helpful. I strongly recommend Advanced Collision. I am beyond happy with the work done on my car. It looks like a brand new car.

Monte, my claims adjuster was very polite and helpful.

This was the repair shop that my ins company sent me too. The staff and service was 5/5, they did a great job. They cleaned the inside of the car! I had to have a front headlight replaced all bright and shiny. I laughingly joked about having to replace the other side as it looked shabby, the manager asked if I could come back tomorrow and they would clean it up. I took back and they cleaned it up, looked soo much better. Great customer service. I would totally recommend them.

Five star service from the first time we called, to the time we picked up my wifes carHighly recommend and hope not to be back, but if I do it will be with Advance collision.SincerelyThe Mcavoys

We brought our vehicle there because of an accident. We were given a tour of the facility and met the person that would be supervising the repairs. Just the nicest people that work there. Very professional!

I cannot. Let me repeat I cannot say enough good things about this shop. In my business I travel near & far. Unfortunately that keeps me on the road quite a bit & while on that road I have met more than my fair share of drivers texting & doing anything but honoring road rules. I have sent friends & family to all of Advanced collisions locations & they have never encountered anything but considerate, professional & consistent service. Hal, Tim & Mike will do what is necessary to make sure your vehicle is 100% back on the road with your safety being the highest paramount in the process & peace of mind restored. They have always made a tough trial into a great experience. I would not go anywhere else given the choice. BTW....the coffee is great too! My thanks to a great team living up to the highest standard. Yall always boost my faith in local people with a heart.

Great Customer Service

The text you the progress of your vehicle.

The people and the work was very good I would recommend this body shop

This is a company that really stands behind their work. ACS has repaired 3 of my vehicles, and each time has done a top-notch job. In fact, they covered repair work from a satellite location as a warranty job (the satellite location performed subpar work). ACS went out of their way to make sure I was satisfied as a customer, and that my car was returned to me 100% like it was from the factory. I have no higher praise for Mike, Kayla, Chris, and Hal.

This place is amazing! Great work and great ppl! Highly recommend. Cory is phenomenal!

Fast, efficient,and professional services. My repair was perfect and done with no problems. Personnel are friendly and knowledgeable.

I would not recommend taking an automobile to advance Collision. Any body shop that you goes to that has such a clean office up front with nobody parts or any Bondo dust and people walking around nicely clean dont get your car fixed there if I would have known how many cars they had in the back that needed to be fixed I would have never left my car there in the first place it took too long for them to do anything the insurance companies got aggravated with him but of course they blamed the insurance and insurance claim them I have a tendency to believe the insurance because the amount of cars it was parked behind the building they hide what they cant get to their parts are spread all over the place theyre not organized whatsoever I will never ever tell anybody to take their car to Advanced Collision on Highway 49 in Gulfport Mississippi terrible service terrible Communications they dont do what they say its just not a good body shop.

Very Professional. Service was GREAT!!

Advanced Collision Gulfport I worked there for 30 years I retired from there for years ago best body shop on the Gulf Coast they have six locations up there for you good place go there

Great experience

Best place to have your car repaired. A+ service.

Got the car taken care of in a fashionable amount of time

Great people to work with when your vehicle needs body work.

Always good experience and service with this group.

Great business and they keep you informed of every process of the repair

These people have always done a great time. I have had to go to them three times in the past 5 years and no matter how small or how big the damge these guys are great.

People are always courteous at this place and willing to help you out.

They did a fantastic job and it only took a week.

Very friendly and informative.

Bad exsperiance lied to by management not honest with me

My 2005 Thunderbird was rear-ended. My Insurance is with GEICO so I brought my car to A.C.S. I detailed my car before my appointment..The day I was to pick it up I got a call that my car was in Quality Control and would be ready around 2:00 pm. I work down the road from ACS and from 9:00am I passed and saw my car in the same place several times. never moved before I picked it up. The body work looked great but one of my side marker lights didnt stay on. I made an appointment to have them fix the light. Again I detailed my car before I dropped it off on a Monday. Picked it up on Wednesday. The Steering wheel, both seats, gear shift knob,the boot (to cover the top when it is down) and the inside rear window were covered in grease. Under the paper mats the drivers floor mat was filthy dirty. I went in to show it to Monti. He offered to have it cleaned but I had to get back to work. But why was it so filthy just to check the rear marker light?? And why would I ever get my car back in that condition when it was just detailed?? No excuse that I can think of!! My light still didnt stay on, I took it to FORD and they had to order a new Harness, the old one was damaged.

Had a wreck in my truck, and found these guys to fix it... Mechanically and Cosmetically. After them having my truck for well over 2 months I finally get it back to more mechanical damage then before it went in to them. Now my truck is currently in another shop getting a new transmission and more done to it bc of their mess up. My insurance paid them for their work if you want to call it that and now Im having to pay out of pocket to fix what they done. Just a heads up on how these people do their job. Wouldnt recommend to my worst enemy!!! Oh and I tried to contact them and brought the truck back to them the day after I finally got it back about the problems and they kept giving me excuses...

Great! Friendly professional staff.

Friendly cleaned good work.

Thanks so much for your kindness

Good people I’m a frequent flyer sad but true

Great work

Remarkable work and an excellent staff

Very friendly. Helped a lot.

Great customer service!

They technically do fix cars, but I couldve YouTubed and ordered the parts on standard shipping to fix my car by the time they finished the small fender bender on it.

Involved in accident . Geico sent me to get a collision specialist

Quick fast service

Fixed my car in March. Professional and friendly.

Good services

Sucks

Great place

Very professional

Not satisfied

Good body shop.

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