I’ve driven through here a few times. Sometimes I get out and check out a car. I love that I’m not instantly swarmed on the lot and have the freedom to come inside if I see something I want more info on. People have come out to say hi and offer more info, but they always let me continue to look instead of hovering over me the whole time. Very nice people with little to no pressure, however, the last couple times there has been a sales person just standing outside glued to his phone. Never seen that here before and I immediately turned around. Not only is it unsettling to me, but it’s also unprofessional.

I was from out of state and they made the process seamless and smooth. I came in for my set appointment and had the keys in my hand and paper work done within minutes. Could not have asked for a better experience at a car dealership.Big ThankYou to CJ Mantel for handling everything and making buying an out of state car a great experience!

This is a great dealership. I just purchased our 3rd Subaru for DR. The sales rep, Jason Hall went the extra mile as our salesperson. John Stephenson in service has usually been our Service Rep. and he is one of the best. I come back here for new vehicles because the service is very customer led.

Camryn Bradford at Dreyer & Reinhold Subaru went ABOVE & BEYOND to get my 2015 Outback back on the road after a wheel bearing failed en route from Georgia to Michigan! She was knowledgeable and extremely helpful and she turned a very stressful situation around. Thank you Camryn and your service department for such excellent customer service!! ⭐️⭐️⭐️

Got an appointment without much issue. Waited for under and hour for the oil change and tire rotation (12,000 mi service). Free drinks and snacks and WiFi made it possible to work while waiting. Staff is friendly and helpful.

I could not have been more pleased. I told them up front what was most important for me and they stuck to it. No attempt to sway me from what I needed. I am so pleased with my purchase.

I received plenty of great service at this dealership. I worked with a salesperson named James Newman and he carefully guided me through the selection options on the Subaru models. He was extremely knowledgeable and helpful and we settled on a model that TGIF our budget and the features most important to us. . Additionally, James was extremely responsive to our texts and phone calls and his followup speed made a good impression.Also, we spent about two hours with Justin (don’t remember his last name) going over the vehicle and all the features and capabilities. While we had driven the car for several days, iit was extremely helpful for Justin to explain all it’s capabilities. He answered every question we had as if he himself designed the feature.This dealership is A+++ for its attention to detail abs creating a great customer experience.

Cody helped me find a great car that had everything I wanted. He explained everything and didnt pressure me into extras I didnt need. Cody was very easy to work with and I would highly recommend him to my friends and family.I met with Justin about 2 weekend after I bought my car to go over the settings and features on my car. He was kind and patient and explained everything in detail.

This place was clean and very welcoming. The staffs were friendly and very helpful. Great sense of humor.

Working with the staff in purchasing my Subaru was a quality experience! I look forward to further interaction with Dreyer & Reinbold, and would recommend them to other folks!

Terrible customer service. Damaged my car while there for regular maintenance. Did not get back with me after repeated requests. Finally told me there was no way they could have damaged my steering wheel? Thieves.

Cody did everything and more to find me the right vehicle to meet our needs. He was amazing! Ask for Cody if you want the best experience buying a new car. I am so happy with my Crosstrek!!

After multiple recalls, the dealership sent someone 45 miles to pick up my vehicle and return it the next day. John Stephenson and customer service is great. If I ever buy another Subaru, it will be from this dealership.

Terrible! I had an appointment for 8am for a transmission relearn on my outback, I texted after 5ish hours to the number I was given for updates only to be told theyre still waiting on a technician to be available that is trained to do so. What?? You had all day to do that! Its now been 6 hours, and whenever I message the number they gave me it takes forever for a response. I guess it doesnt matter at all if you have a scheduled appointment.

You know, buying a car (or leasing, whatever) is getting simplier and simplier, and I appreciate that. No haggle, no lets see what the manager upstairs can do kinda bull - just, hey, here is the car, here is your car, here are some numbers - you like them? Ok cool. Done.Place was clean, good amenities, friendly. The floor manager - name espaces me, white hair - was super chill and easy to talk too. Lots of positive attention and not really high pressure. No one rushed up to me immediately and was all in my grill, but I was approached friendly and casually, and it worked out.Supply was fine, lots of models to look at, had exactly what I wanted to test drive (which ultimately I took home).

I had the best sales force and attention to detail as I purchased my car

Great service.. answered all our questions and met our needs

Jason took great care of us, wasnt pushy and very professional. Even though we were shopping pre-owned.

I will not go anywhere else. Professional, courteous and friendly. They remind you when maintenance is due and I like that.

Lack of communication best describes my experience at Dreyer & Reinhold of Greenwood. I brought my Suburu in on June 28th for a bad ignition. I immediately received a text so I could ask questions and stay in touch with repairs. I never got a response. In the next 5 hours, I called twice only to be told the car had not been looked at yet. I had an appointment but that didnt matter, I guess. Finally, they said the ignition is fine. I stated it wasnt but was glad to get away from them as I lost confidence by this time. When I got home, I saw the invoice stating a wrong problem with the ignition. The tech never had a chance to diagnose properly. Then there was miscommunication with my ride. The case manager was too busy to set me up. I was fumbling with an Uber ride when a co-worker said they can set me up with Lyft. He took me to my case manager only to be told she would check on a wait time for a rental. Realizing she cant listen to a co-worker either, I decided this was a mistake. Dont get work done there unless you like mayhem.

Came in for oil change and service. Great staff. Easy loaner car. Love my Subaru!

Our salesperson, Miles Cork, was the consummate professional during our car-buying experience! We can’t say enough wonderful things about Miles, but we will give it a try!He was attentive to our needs and was able to quickly identify and select the perfect car for us.He maintained excellent communication skills throughout this process, and was/is readily available in response to our calls. Miles and his team were wonderful educators explaining all the features, especially safety features, of our Subaru. We feel so much more confident driving, knowing we have a safe, reliable car! The icing on the cake was picking up our car and finding it wrapped in a big bow—such a thoughtful touch!We will definitely seek out Miles when we need any new vehicle in the future!

Our 2020 Outback had an audio software issue. We called and they scheduled service the next day as well as offered pick up and delivery (we live about an hour and 20 minutes from the dealership). They left a new Crosstrek for our use in its place overnight and returned our Outback with new software as well as washed and vacuumed the next morning. This dealership is very responsive and service is stellar. We at first hesitated about buying from a dealership so far from home, but I would recommend them to anyone in the Indianapolis area (or farther as in our case). They are by far the best dealership overall that we visited during our research and purchase of a new car. If I could give more than 5 stars I would. I rarely give 5 stars to any business but this is truly an exception. Highly recommend.

I purchased a new 2021 Subaru Outback Touring XT from James at Dreyer & Reinbold. He was greatto work with, very knowledgeable of the product, answered all my questions and didn’t hover over me like some salespeople do!Camryn in the service area was also very friendly and easy to work with. She makes sure I’m comfortable in the lounge area or supplies me with a courtesy car if I need one. It is nice having a go to person in service!

Nothing comes close to D&R attention to detail. Camryn in Service is exceptional

Recently purchased a used 2016 Forester (not from Dreyer & Reinbold) and started having issues with getting it in drive after a few thousand miles. This is my first purchase of a Subaru as I’ve heard nothing but good, so I was frustrated that this was having issues with only 45k on it. Called D&R as they were kind of close to me. I figured I was stuck with it and would have to fork up the $$. Got a call fromAdvisor: John Stephenson and said he was having Subaru cover this as it appeared that some work had been done before and had failed. So needless to say I was one happy customer and will “talk up” D&R to family and friends. Thank you John and D&R for quality customer service! Merry Christmas

My experience was fantastic. My 2016 Forester broke down on the highway. I had it towed to Dreyer & Reinbold. It was in the afternoon, completely unannounced. They fit me in and took care of the issue. Everyone I encountered in the Service department was kind, professional, and knowledgeable. They went out of their way to make sure I was kept updated on the progress of the repair and frequently asked if there was anything else they could do for me. Awesome, just awesome.

Overall good experience.

Excellent customer service, very attentive, friendly and knowledgeable. My sales person was Miles Cork- I would highly recommend!!!

Great service and good environment for you and your kids representatives and service members were great

I am completely anti-dealership most especially when it comes to repairs. I always do my own repairs, however, when my clutch on my WRX refused to disengage... I was forced to rely on professionals to fix it. Most transmission shops will not touch a WRX or any Subaru for that matter except chain shops like Edwards or AAMCO. My first WRX had to have a clutch replacement and AAMCO had it for 3 weeks and I paid through the nose! Edwards quoted me $2,200 in labor alone this round. So, I reluctantly decided to call a dealer at that price point..Dreyer & Reinbold Subaru replaced my clutch & clutch fork in 48 hours (would have been faster, but had to wait for the clutch fork to ship) & labor was roughly $800-$900. They changed my transmission & diff. fluid which was included. John, my service advisor called me daily and kept me informed. Didnt push to get more $$ out of me like most dealers/shops will do, nor did they replace parts that didnt need it because I was at their mercy. All around changed how I view dealership service with this one encounter & in the future if I ever have a big repair I cant do myself, they WILL be the only shop I call!

Exceptional service! Dreyer & Reinbold has gone above and beyond. John our service technician was kind, courteous, professional and very knowledgeable. John and the team worked hard to make sure our vehicle issues were fixed in a timely manner while having excellent communication and keeping us up to date with daily phone calls. They arranged for us to have a loaner vehicle and due to my work schedule they even arranged a driver to drive 45 minutes to drop off my car and pick up the loaner vehicle. I cannot say enough good things about every person I spoke with at this dealership and how kind and caring they were. We are very happy customers and would recommend Dreyer and Reinbold Subaru to all of our friends and family! Thank you!

Everyone was very friendly and helpful. Even though I had an older vehicle, and did not buy it from their location, they still treated me as if I was someone who had just bought a new car from them. I would recommend this location to anyone, and when I Do by my next car I will go here.

Parts department people need to do their job. They dont even respond to phone calls when you try to order parts....

Due to an accident, I was forced to buy a new car. I had no idea what I wanted to get. The team at Dreyer & Reinbold Subaru were knowledgeable and excited about their vehicles. This was the easiest buying experience Ive ever had. I never felt pressure. Everyone that worked with me was more interested in me being happy with whatever vehicle I decided to get. I ended up getting a Subaru Outback, and I love it! I would definitely go back!

Exceptional service provided at Dreyer Reinbold Subaru.They have free drinks and snacks while you wait, if you cant wait ask for a loaner vehicle. They also washed my car!My service John Durm provided fast service and kept me posted. Russ Stevens the service manager was able to answer my questions and help me understand my vehicle better.If you are looking for a friendly, knowledgeable, and caring service staff for your Subaru, look no further!I will definitely be coming back for service!Thank you!

Express oil change service took two hours. It was very packed in there, so its understandable. My major complaint is the disregard for customer equipment. I have two large oily handprints on my hood that I must now deal with. Lord only know what waits for me under it. Given the option, I would hesitate ro return.

Fast service, kept me informed through the process, very friendly people, great snacks and drinking for guest in waiting area. Clean restrooms. And outstanding service. What more can you ask?

My husband and I went to this Subaru dealership today July 5 and got no customer service whatsoever we had pretty well zeroed it down to the Subaru outback we were there to test drive again and make some final decisions and run some numbers and no one would even help us

The people in the service department are really nice. And work with you. We told them we had a doctors appointment and they got us in out quickly. Thanks to them.

Very friendly and knowledgeable staff. test driving and selection of the car was done within an hour. few mechanical and other stuff was completed on time. got a good price and from a good dealer .very polite salesman and helpful.will go for another car thru this dealer for sure.

Good people. The VW Service Center at this location is definitely in need of an upgrade though. Very congested in between the Subaru and BMW sales/service and the waiting area is also very tight.

Everyone at the dealership was courteous, friendly and professional. I got the pleasure of working with John (Service Advisor) and John Collins (General Manager) and they took great care of me and my car. Even with the pandemic, I felt completely safe with the precautions they were taking (everything was sanitized, doors/windows open, etc).Thank you Dreyer & Reinbold Subaru!

The little woman took her car down and because it was a female that brought it in they gave her a quote for $3000 to do a head gasket average price is 1600 she’s going to get that car fixed and then she’s buying a new car and it will not be from them! Upon further inspection and testing the problem was a $300 radiator so they lied about that as well!After posting this review I have been repeatedly called and harassed to remove, and threatened with an attorney. Welcome to do so. I will also post a review on your attorneys efforts. Also asked repeatedly for other quotes, when they already said they don’t price match. So anyone who isn’t interested in being price gouged probably shouldn’t go here in my opinion....

Hands down our favorite place to purchase a car! The staff in all departments, are professional, responsive, and helpful. I also appreciate that all staff are wearing masks; acknowledging and respecting the current situation of a pandemic and keeping others their too priority.

Matthew Summers made our purchase an absolute quick, easy and enjoyable experience. Weve been dealing with Matthew since we purchased our 2012 Outback in 2012. Our latest purchase in January 2020 was made possible solely upon Matthews shoulders. I called mid December looking for a car and he called back early January with a beauty of a car. Now thats customer service at its best. Also, I have been dealing with John from services for our 2012 Outback since we purchased it in 2012. His communication is impeccable and is super friendly. We will never deal with another dealership.

Very nice service dept.and speedy accommodations. Thank you Julia 😊

Driving from Ohio to Missouri we had a problem with our vehicle near Indianapolis and were towed to the Dreyer & Reinbold location in Greenwood. Although the problem with our car was inconvenient and stressful, the service we received was outstanding. Know that we were out-of-towners and driving to see family, the D&R service department made us a top priority. Not only were they highly professional in the way they addressed our car issue, they were also genuinely concerned about us personally. Im sure there are many good service departments, but their level of personal empathy and concern sets the D&R staff miles ahead of anyone else. You can be confident they care about you.

Fantastic experience! We purchased a used Beetle convertible from them this July. Dreyer & Reinbold went out of their way to clean the vehicle up and have it ready for us to drive home. Id definitely recommend them to anyone looking for a new or used vehicle.

Cody was awesome. Very attentive, and spent most of his day making sure I got the car I wanted.

Great service, Great dealership and awesome staff.

This dealership has been absolutely fantastic to me. Not only do they do their best to make sure youre taken care of with a loaner, they do some of the best dealership engine work in Indiana. Ive had two several instances where warranty repairs were being done, and they were very fast to diagnose the issues, and even provided goodwill to fix other known product improvements. Russ is a fantastic service manager and has been an absolute pleasure to deal with. His technical knowledge makes him extremely easy to talk to and ask questions. Outside of warranty work, they recently performed a custom alignment on my STI and it turned out great! Thanks again for the amazing service! My cars run great!

Enjoyable car buying experience. Parker, our sales guy, was great to work with. Would highly recommend this dealership and wouldn’t hesitate to purchase from them again.

We always drive back to Indy to have our cars serviced by D&R! We have yet to experience their level of customer service and tech knowledge anywhere else! Keep up the hard work team!

I bought my 2017 WRX from another dealership. But for maintenance, I’ll always bring it to Dreyer and Reinbold. John Stevenson is great. He’s a straight shooter. If something is wrong with your car he’ll tell you your best options. And the rest of the service department are great. They are very knowledgeable about every vehicle they work on. The whole team is great!

Brought our Subaru in for a service appointment. From start to finish I had issues with our experience. I had a couple of simple questions. The gentleman, John, that spoke with me spoke quickly and rushed me. Worse off, he was condescending and demeaning as he tried to explain why my requests were essentially inconvenient and ill timed. Additionally, he was visibly irritated trying to explain how the software updates work, rather than seeking to understand and finding out I didn’t understand the function of them. I just assumed that was a thing that we should bring the vehicle in for regularly. Cherry on top, he was sweet as pie when my husband showed up and seemed to have no issues communicating with him. They include a car cleaning with the service check, and failed to vacuum the car. And would have charged $350 for front brake pads and rotor resurfacing. The service check itself was around $175 for them to “visually inspect” a number of things and basically perform an oil and filter change. I don’t plan on continuing our business here.

Servicing at Dreyer & Reinbold Subaru is always a great experience! I love my Subaru and I appreciate the team at Dreyer & Reinbold for keeping me safe on the road! They are so kind and truly make it an enjoyable experience every time I stop in! Thanks Dreyer!

I came in with a tire that went flat on my trip to Greenwood from Franklin.John was very attentive to the problem. He informed me regularly through the wait as to what was happening and approximately how long the repair would take. The cost was very reasonable. All staff were masked.

Dreyer always take care of me. Working hard and always putting customers first!

Great dealer, just purchased our fifth Subaru from Mark Larocco and as usual the team was easy to work with, very competitive and service - oriented. Great, new showroom and plenty of inventory without the high pressure games! Great dealer.

Called on Friday. Talked to someone in service dept. Was told 11:30 is a good time on Sat. to come for an oil change. Show up 25 min. before 10 am opening time on Sat. One unattended car in line by garage doors. I park on left side. At 10:06 I call operator inside who informs me they arent open! Changed to only being open Mondays and Fridays because of Covid 19. Shouldnt THAT fact be posted on line and shouldnt the emploee have told me it wasnt open Saturday or was the decision to not do service on Sat. made in the middle of the night? Wouldnt it be common courtesy to put a sign up on service area doors?

A big thank you to the Dreyer and Reinbold team. Everyone worked together to make my buying experience of the fantastic 2020 Subaru Ascent awesome.A special thank you to Ron Dycus for making the numbers work. Thank you to Andy, Mark Larrocco, Mark brown and the detail team for doing their parts in getting everything set up and ready for me to drive away in my new car.

They always take really good care of my Cross Trek and me!

Dreyer and Reinbold will assist you all the way! From the moment I made a call to show my interest to buy a car to the delivery, Mark and the team have been accommodating and patient. Definitely, their prices are competitive and they will try everything to make the car you want fit in your budget! Thank you Dreyer and Reinbold, and to Mark for making my first purchase of a car in the US so easy! Keep it up!

We had a very good experience purchasing our Subaru Forester. Even during the difficult times of social distancing during the COVID 19 pandemic, the staff was very conscious of keeping things as sanitized as possible. All of our questions were answered. We highly recommend Dreyer & Reinbold Subaru for your next automobile purchase.

My husband and I spent an entire Saturday afternoon with Jason Hall at Dreyer & Reinbold when we leased our Assent. Jason was vey attentive; not pushy, just polite and knowledgeable. He answered our questions, (even the dumb ones.) The entire staff was nice to us. Getting the paperwork completed was relatively painless and we drove away very happy. One final thought: the free cookies and coffee made the process more enjoyable. There is a Suburu dealer within three miles of our house but we always drive about 20 miles to Greenwood just so we can work with the Dreyer & Reinbold staff. Their professionalism is worth it to us.

Rob was SO helpful and kept me updated on the arrival of my new car. He took the time to go over all the features and was available to answer any questions once I drove my car off the lot. Dreyer & Reinbold has a new, loyal customer!

Cody was very knowledgeable and patient with our questions!!! 😀. He has kept in touch to provide information and make sure everything is going well with regard to our new Ascent. ❤️👍

Returned my Crosstrek lease. Excellent experience. Went in without appt on a Saturday, and we were offered drinks and snacks of our choice while the sales manager finished up with another matter. Soon enough, he took a look at the car, whipped thru some paperwork, and off we went. No asks about leasing or buying another one, no annoying small talk, just down to business and very professional and polite. Im probably going to buy a Subaru in the next 2 years, and Im going to make this dealership my place to do just that (even tho I live in WI!!!). Great job! See ya in 2022.

This has been one of the best car buying experiences my wife and I have ever had. We have bought cars from numerous dealerships in North Carolina, Indiana, and Kentucky. Dreyer & Reinhold Subaru was by far the best! Jason Hall was our salesman and made it a great experience. We drove further than we wanted with living toward the North side of Indianapolis, but it was a much better experience than the I dont need to sell this car attitude that we received at Tom Wood Subaru (who of course wanted to talk numbers again once they realized they lost the sale). Jason kept us in the loop about when the car would arrived, made sure we got it as soon as possible, and even mailed me the garage door opener I left in the trade in vehicle. We will be returning here for our next Subaru!

Great place to buy a car. We bought two a few years ago and are looking to buy another soon. Free car wash on Saturdays is a plus when we are in town.

Theyre the best!

I love the Greenwood Dreyer and Reinbold Dealership.From the time I purchased my Subaru in 2013 the Salesman Mr. Brown was awesome, everyone in the Service Department keeps me coming back because of their remarkable service!!! Stephanie is terrific... this is why you have repeat customers!!! YES, I LOVE MY SUBARU.

Had a good experience. Didnt have what we needed, but Cody was nice.

Overall good experience. Sales Consultant explained details of each model considered. Patient Sales Consultant with question asked.

John the service manager has always gone above and beyond to offer great communication and service. Even when the repairs are taking longer than expected, I always get updates letting me know what the hold-ups are, what has been discovered, and when I can expect the work to be finished. I even get service summaries via email before I pick up the car which is a nice touch!The prices are a little higher than other mechanics (which I expect from any dealership service center), but the use of a loaner car paired with the excellent customer service makes it totally worth it for us.

Let me start by saying I do NOT like the car buying process, but our experience at Dreyer and Reinbold Subaru was surprisingly different. Our sales representative, Jason Hall was very down to earth and not at all the typical salesman type. We came in only to test drive a couple of vehicles, but ended up buying a new Outback. During our test drive he explained the features well and answered all of our questions. Jason wasnt pushy and was very pleasant to deal with on the purchase price. When it came time to put down a deposit, we didnt have a check on us as we were only planning on test driving that evening. The banks were already closed, we lived an hour away and we would be limited on the amount of cash we could get out of the ATM. We werent able to return to complete the paperwork for a few days, so Jason worked with us on the initial cash deposit amount and everything worked out great.The process of finalizing the financing and paper work with Donetta Dowell was wonderful. We asked a lot of questions and wanted to explore a lot of scenarios and Donetta took the time to ensure we understood all the details. I would highly recommend Dreyer and Reinbold Subaru to anyone wanting a new car without all the hassles that often come with purchasing a new vehicle. Both Donetta and Jason really took the time to ensure our satisfaction and we will definitely be returning the next time we are in the market for a new vehicle.

We worked with Parker Shoaf. He was very helpful and knowledgeable about the Atlas. The whole process was great.

Very Happy with the purchase experience I had with the folks at Dreyer & Reinbold Subaru. 5 star all they way, thanks to Andy for all the help in getting me in my new outback!

Excellent service from jon

Great service! Had the oil changed and tires rotated. No appointment required. Got me in and out fast.

Great car buying experience! Even though they were very busy, we received a warm greeting and received fairly quick service. Our salesman, Jon Schade, provided us great service and immediately took us out to look at and test drive cars. We really appreciated not being brought to a desk, when we were looking for a car. Jon knew the cars on the lot very well and provided some great feedback. It wasnt until we had concluded on a car, that we went back inside to finish the paperwork.Pros:- Knowledgeable about Cars on lot- Didnt make us sit at his desk before looking at cars- Great Car for a good price

A great knowledgeable and caring Dealership both in service and new car sales. This is our sixth Subaru over the years.

I had my car serviced here for the first time today and I just have to say the customer service was outstanding! Thanks John Stephenson for all your help! I will definitely be back!

I purchased an Impreza at Dreyer and Reinbold back in February 2014 only a month after my boyfriend purchased his Outback. I was thoroughly impressed with the quality of service and respect he received so I thought why not get my car here as well!Over the course of the past year and a half, I have *loved* my car very much and visit D&R for all of my scheduled and unscheduled service needs. The staff are always friendly and the service is usually quick (or lasts as long as you would expect).When an issue arises with my car, the staff at D&R go out of their way to address the issue quickly and that is something I have yet to see anywhere else. Ive come to expect to be screwed over by the dealership but D&R has been a very unexpected and pleasant experience so far....I plan to be a loyal customer for life :)

If I could give less than 1 star I would. We went ready to buy a car. No salesman would even look at us even when one approached the car we were looking at with another couple. We went into the showroom and looked around for 20 minutes. Still nothing. However that did lead us to a much friendlier dealer where we drove off in a perfect 2018 Impreza. Now I know I never have to go there again unless i want to be ignored. I know where Im not going again in a few months for our families next car.

Stopped by this afternoon to request a test drive. I was honest and shared that I would not be buying a car and was selecting a company car. The dealership refused to assist me or allow a test drive. Apparently they aren’t interested in the servicing of my car, referrals, or future car purchases... I will definitely not be visiting this dealer again. Falcone Subaru was more than willing to allow me to test drive a car and helped me see the various color options.

Dreyerreinbold SouthVery friendly and helpful and accommodating. Customer satisfaction is #1 Priority.John went above and beyond for me today.Thanks John,Tim and James K and Julie.A team for sure!

Emergent issue; FABULOUS response !!Thank you !!

Great dealership. Supper healthful and friendly. Preorder my car through them so had to wait about two months for it to come in but dealer kept in contact with updates and familiarized himself with car upon arrival since it was the first one in they had on the lot. Walked me through everything on the car and was just as excited about car as I was. I definitely recommend this dealer for purchases.

Couldnt have asked for an easier car buying experience! I handled most of the talking/dealing since Im home during the summer and my husband works. I was a little uneasy about doing this, but felt totally comfortable with the two people we were dealing with. Within one week, the two salespeople had found us exactly what we were looking for, and we were driving our new car off the lot. I would highly recommend Dreyer and Reinbold Subaru to anyone!

I stopped in to ask about getting my breaks changed, front and back. Was given a quote for $600. I told the woman I was speaking with that it seemed a bit high. She told me shed check the break down of expenses with a snarky tone. She came back to me with a price just north of $1100 for parts and installation. She looked quite pleased to give me the news. I found my breaks for sale online for $240 total, front and back. That puts the price of installation at the low price of $860. That the type of business this is.

Great service!

Great service n a timely manner..A plus VW service techs....

We bought a 2014 Subaru Impreza from Dreyer and Reinbold Subaru today. The entire process was smooth, straight-forward and easy. Rob M. in sales was great to work with and was quick, professional and honest with all communications. We received a good deal on the car, including the certified-pre owned designation that added a 7 yr/100K warranty - in addition to several other benefits included (at no additional charge) by the dealership.We would buy here again and appreciated the low-stress, professional experience.Thanks Rob and the D&R Subaru team.

To say that we are disappointed is an understatement... On Aug. 14, 2019 we took our 2009 Subaru Legacy into Dreyer & Reinbold Subaru because the car had oil in the spark plug tubes. We chose that location because we wanted people that were educated and experienced on Subaru vehicles. Since then we’ve had to return on four different occasions over the course of three weeks because of inconsistent multi point inspections, technician errors and lack of communication. After repairing valve cover gaskets, sway bar links, axels with CV boots and replacing a leaking antifreeze hose totaling over $1500, we picked up the car and noticed a loud screeching noise whenever the wheel turned before we even left the parking lot. We refused to pick up the car at the time until the issue was resolved. The next day we were informed that the belt needed tightened and that is was an easy fix. The Service Consultant expressed that he was surprised that it was just the belt that needed tightening due to him observing the power steering pump being damp. We drove away onto the highway and noticed that the steering wheel was violently shaking when reaching speeds above 45MPH. We took the car back to find that the tires had been put on incorrectly. We picked up the car again and after approximately one week, the car screeched and locked up to the point that it was undriveable. The power steering fluid was bubbling out of the reservoir and the pump was leaking fluid. Upon taking the car back, we were informed that it needed a new power steering pump. After frustration was expressed to Service Manager, Russell Stevens he said he was unsure if it was the part going bad or the error of his technicians so he said that he would cover the labor to replace the power steering pump part and take 10% off of the part. He said that that was the best he could do unless we opted to replace the head gaskets for an additional $2000. We declined and paid approx. $400 for a new pump. We picked up the car for the last time expecting a fully functioning vehicle. Upon picking up the vehicle we were informed by the Service Consultant (right before we got into the car to drive away) that the technicians expressed concern about the battery however in the multipoint inspection that was performed for this visit, showed that the vehicle battery had PASSED and that there was no designation of caution. We drove away and had the car intermittently violently shake when driving on the highway. After parking the car and attempting to start it, no less than 30 minutes after leaving the dealership, the car would not start. We called Russell Stevens directly and were told that while he was sorry that we were inconvenienced, he did not know why the battery was not detected on the multipoint inspection and that he “cannot observe the turning of every bolt.” He went on to say that he felt it was not a battery issue and that the cause of the wheel shaking was likely a cause of our doing. We asked Russell to clarify why the Service Consultant informed us of concerns raised by the technicians despite it not being listed on our multi point inspection. He stated that he would discuss it with the Service Consultant and call us back. We never received a call back from the Russell, the Service Manager. Instead the Service Consultant called back.We were extremely disappointed that despite giving them four tries and $2000 later, our car is still not running correctly. If you value a working car, ability to properly diagnose car issues and accountability from management then, DON’T BRING YOUR VEHICLE HERE.

Good dealership, least hassle we have ever had buying a car.

We bought a new car online. D&R was no-pressure, no nonsense, straightforward about pricing, and everyone was courteous and helpful.

It was great,very helpful

My 10 year old Subaru needed a repair. They did a great job and had it done in about four hours. I drove up from Bloomington based on other good reviews.