Ordered a group 24 deep cycle battery online. Called to make sure they had in stock before making the 35 mile trip to the store. Was told DuraCell is not making that battery any longer....2 things here...find another manufacturer that is and take the DuraCell deep cycle off your web site.
Excellent value and customer service
Quick service, quality work, fair price for iPhone screen repair.
Outstanding service and knowledgeable staff. They have helped my family many times and are honest. They can help you with batteries for things from the smallest to the largest and are great about testing to make sure you need it to begin with. A rarity in todays world.
My phone battery has been acting up. I scheduled an appointment online and met with an employee. Very quick, easy, and fairly priced. Super nice and helpful. Will recommend these guys in the future. Keep up the good work!
I placed an online order for 2 batteries for my RV shortly after 8 am. I waited for the confirmation that my order was ready for pick up. At 11:15 I called the store and after waiting on hold for 10 minutes before someone picked up I was told they had not gone to there online orders yet. Then I was told they were out of stock and it would be the end of the week before maybe they would have more. Very poor inventory as these were a common group 24 battery and lack of service wasting an entire morning waiting and never hearing from them. I will never waste my time with them again.
Your prices are higher than most other sellers but the personal contact with a knowledgeable person is a plus when you arent an expert in a certain field. If I have the knowledge, Ill go with the best price. On my last purchase, the employees were great. I give them 5 stars.
Service has always been excellent in the Greenwood store. They honored the battery warranty in my watch even though the old battery was purchased from another store. They tinkered with my smart watch and got me rolling again. I would highly recommend this location.
Had my moms iPhone fixed here a while back and they did a great job. When I bought a battery for my motorcycle, they changed it for me while I just stood around. Theyll even change your vehicles battery in the rain if you need. Be sure to check them out! Even if the store cant help with what you need, I know the employees there will be sure to help you out the best they can.
Very helpful people.
Employee was very polite. My order wasnt in stock and he called me and said he would check surrounding stores to see if they have it and if not he would order it. I felt he went out of his way to help me.
Customer service was great. Called when my order came in. Assisted carrying the heavy batteries out to the car. Helped on m original visit with proper selection.
Found what I was looking for customer service A1/ a+
Natalie is always pleasant and has excellent customer service when I have purchased bulbs and batteries.
The rep in store phoned me to inform order recs n call her when I arrive very efficient
Clerk very efficient got my item from the shelf why I was waiting to check.very friendly
Great employees, reasonable prices & hard to find items.
The person working the counter was very very helpful. He gave me what he thought might help me and said if it didnt to bring it back with the receipt and hed be glad to refund it. And I know thats probably policy but he was so nice about the way he did it. He asked lots of questions to make sure he was actually solving my problem
Easy to order online and pickup. The guy in the store was helpful and knowledgeable.
Service was outstanding. Great atmosphere and the staff was friendly, knowledgeable, and repaired my phone in the estimated time they had given me.
While the service was good, they didnt have what I needed, and I ended up buying something that was much more trouble than it was worth!! But when my daughter took it back they were very gracious about refunding my money.... would I go back there? If the need should arise....yes, I would!!
I love you can order on line and also do curbside pick up
Richie Smart that works there has a horrible attitude and I will never shop there again or recommend anyone else to. I wound up having to call corporate office to get him to make my warranty good!
Superb customer service, fast and efficient :) Thank you!
Had what I needed
The technicians were polite and skilled. I followed a suggestion by a tech to make and appointment online to save time AND get a $10 discount. The repair was done on time. The tech also suggested a screen protector that works great.
Never been to Battery Plus you watching everything you watching the wrong thing never been there
Very pleasant,helpful and knowledgeable lady working there.
I purchased a battery for my car key in December 2017. I’ve had to go approximately every 3 weeks to get a new battery. They do offer a lifetime warranty but it’s a real inconvenience to have to come in every few weeks to get a new battery. I was told the second time I Came in that it’s because I have a Mercedes and even if I go to the dealership it will be the same due to a Mercedes glitch. The sales guy that told me this smelled so bad and he was visibly dirty that I had to leave the store, and this was a morning visit. I reported it to the manager and his response was silence not an apology just silence. On my 3rd exchange today the manager was there and he told me I’d have to get the battery exchanged every couple weeks hence the warranty. He said the dealership could fix it for about $30. I called Mercedes of Greenville SC and I was told I was lied to. That they’ll replace it for free and it should last for a few years! The batteries are aftermarket and that’s why they’re only working a couple weeks.It’s not a good practice to lie nor mislead your customers.
Had everything I needed.
The employees are very helpful and they explain things very well. They are fair with their prices.
Booked appt online and saved $15.00. Dropped phone off for screen replacement and it was fixed within 1.5 hours. The screen ended up not working properly, no questions asked it was replaced with a working screen. Best place in Greenwood for screen replacements. Great service, very happy with the result.
GREAT EXPERIENCE! Josh always take care of us. Knowledge is great and prices are wonderful.
Natalie is so awesome!! Super friendly & knowledgeable will def be back to visit her!!
Not a fan! I scheduled an online appointment the night before. I was called as I was 6 minutes from the store (45 minute drive) and informed that the technician would not be in until an hour after my appointment. I receive an email for a later time the same day. After arriving, I was told that there were two other phones in line before me (whats the purpose of the appointment) and that the wait would be at least 1.5 hrs.Customer service was extremely poor and unexpected based on other reviews of this location.
Knowledgable staff
Very very helpful 😁
Best price in town. Easy transaction, purchased online and picked up in the store. I’ll be back when I need something else for sure
Very happy with my experience here. Friendly staff and they fix my phone quickly. No issues.
Always helpful and have really great prices. The guys are friendly and store is always clean.
Great place, always have the battery I need for what ever I need it for at a good price
Every thing was perfect. Excellent customer service
Great customer service & reliable batteries.
The customer service is great
Excellent & speedy service. The sales associate was really nice
Great store, competitive pricing, comprehensive inventory, friendly service!
Good prices online fair customer service
Go see these folks if you need a battery! I have an unusual car battery and no one else in town had what I needed. The two staff members took 40+ minutes to assist me in getting what I needed and getting it properly installed. They were overly cautious to not do any damage to the car as they were removing the old battery. As it turned out, their system didnt realize my car was hybrid and the battery they were going to use wasnt correct. They caught the mistake, placed the old battery back in, made sure my car was running and gave me directions to the nearest dealership for help. They were top notch guys the entire time. Ill definitely be back for other batteries in the future just because of the customer experience.
My husband had to buy a lawn motor battery. He said the service men were very helpful and provided him with the battery he needed, They even came out to his truck to carry in the old battery and bring him the new one.
Service was great and had a battery for charging for my old Garmin GPS .
First time at the store, so far so good
Checked battery and alternator, swapped out battery. Easy to deal with and completed in little time.
Helpful had the batterys in stock we were looking for
Amanda staffel go out of your way to help you
If you need a battery of any kind go here they got them
Great help!
Bought noon spillable 12v. Batt. There.
They have it all and good service
Very friendly and good.
Stay away. These are crooks and liars they will not honor their warranty. Duracell phone battery 43.99 wasted and 2 utv batteries 109.99 lasted 5 months died next battery was 124.99 it lasted less than a year. They need to shut their doors
Excellent customer service and great selection!
I took five watches and left with the technicians to have batteries changed. I did not notice until I got home that I only had four of the watches that I left. After calling, no one did anything to try and find watch. I was very disappointed as the watch was a pricey watch to replace.
Fast service.
Pricey but they have everything youNeed.
Great batteries and bulbs
Good price on batteries
Helpful and friendly
Cool place!!! Check it out!!!
They got batteries