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Northern Tool + Equipment
1242 Woodruff Rd, Greenville, SC 29607, United States
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Northern Tool + Equipment

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Da
Review №1

I have shopped here several times both in-store and a few times online with store pickup. Have always had a good experience. Store is clean, organized, fully stocked and employees are so willing to help. Plan to shop many more times whenever they have what I need.

Al
Review №2

I found exactly what I wanted they only had 2 in stock all I needed was 1. A good price for a good product. Had been going to Harbor Freight for everything but I was very impressed with Northern Tools

So
Review №3

The staff were very nice and so helpful.

Me
Review №4

I ordered flame resistant clothes for my husband welder job he really like the material and price really affordable than other place,I just order 3 more today

Mi
Review №5

Great place to shop for man toys. Store is always clean and organized. Online order pickups are quick and easy.

Da
Review №6

Very helpful staff, even though one of my items was not in the store, have to order online (covid changes in stocking?)

Mo
Review №7

Northern Tool had a good price for the sprayer/spreader I was looking for and also offerred a $25 gift card (which beat the competition!).

Ma
Review №8

Clint and Karen deserve 10 plus stars for their customer service. Spent more than I went in to, but felt way more comfortable doing so upon my exit. New to the area and have.made N.T my go to store for their type of inventory.

Jo
Review №9

Great customer service. Helped me find the item, checked out and loaded in 5 minutes.

Ri
Review №10

Great selection of tools at great prices. Nicely laid out and enjoyable to browse the entire store even when I dont need anything. Clean and tidy all the time. Yard equipment, hand tools, much easier to locate things than Lowes and Home Depot.

Ga
Review №11

Michael and team have always been very comfortable and easy to work with. They have even been gracious enough to walk me through and on-line purchase checkout when they do not have an item in stock.

Do
Review №12

Good place with helpful people. Convenient place to get quality products.

Ab
Review №13

Great selection. Staff is kind, knowledgeable, and helpful. Highly recommend! I was there on Black Friday and even with all the hustle of the holidays, they gave us personal interest and assistance. The manager even made sure we were having a good experience. He checked on us several times during our visit and helped us locate what we needed. Northern gave us the experience we’d wished for at other retailers.

Ka
Review №14

Have bought many tools & gadgets over the years. Good customer service. Good quality on items Ive bought.

Br
Review №15

I have taken a chainsaw in for two separate issues over the years. Excellent repair service. Just used it after pick up and, once again its better than new. Highly recommend.

Me
Review №16

Always helpful and friendly staff, and quality merchandise.

Ma
Review №17

I have not even stepped in this store.You have EXCELLENT CUSTOMER SERVICE! Thank you! Daniel answered the pH for me and was extremely helpful and friendly....Thank you Northern tool and thank you Daniel for your awesome customer service!

Br
Review №18

Went in first thing in the morning on Black Friday. Staff was helpful and friendly. Store was clean and well kept. All around pleasant experience on the most hectic retail day of the year. Only gave it five stars because i couldnt give it six.

Ba
Review №19

Greenville Northern has great service and quick checkout !

St
Review №20

Very helpful and friendly sales associates. Good knowledge of their products.

Jo
Review №21

Advertises super deals on items that they dont have in stock. Website has given me all kinds of issues. Finally was able to complete an order after several attempts. Lets see how their item fulfillment and the store pickup goes! Hopefully better than my initial experiences/impressions.

La
Review №22

A very broad selection of products and tools. Bringing in bigger names now! Ordering is easy.

Le
Review №23

I ordered from NorthernTools.com. Apparently this is serviced by the Greenville SC store. I live in Columbia SC and my local store does not stock the tool I ordered, hence, the on line order. It went in smoothly, allowed me to use PayPal and accepter a coupon which Northern Tool sent in a sale catalog. So, ordering was easy and excellent.I would suggest updating the search on the website to accept hit to all product IDs, names, etc. The site did not accept the full tool name and I found the item be searching Milwaukee planer.I hope the delivery and tool quality matches the ordering.

Ne
Review №24

Sales person was very polite and able to help me get what I was looking for

Ma
Review №25

Well stocked. Great place for do-it-yourselfers. Very friendly and very helpful staff. If not available, they can get it sent to you, or sent free to the store. This is usually fairly quickly. Prices are very good also

Bo
Review №26

Knowledgeable staff. Treat me, the wife, the same as my husband (i.e., dont treat me like I dont know anything). Good products. Good prices!

De
Review №27

I am so pleased with this store. I ordered a pressure washer at noon and was on my front porch at 1:30 the same day !!! Thank you !!

Je
Review №28

Good place to buy any kind of tool.

Al
Review №29

Great products at a reasonable price. Orders are ready for pick up in less time than given. Have always had someone else pick up products with no issues.

St
Review №30

I love this place. The people are great. Thank you for your help. Steve

Ga
Review №31

Dont buy a generator from them. We bought an expensive one and it broke 5 months later. Now they have had it for 3 weeks and its still not fixed. They should exchange it for a new one or offer a loaner. And dont expect their service people to give a care about you.

Ch
Review №32

Nice clean place. Good equipment

Gr
Review №33

Really good deals and easy to find product. most of it is free shipping

Ta
Review №34

Always found what I was looking for & friendly service as well.

Ro
Review №35

Sales and customer service wear great even though I am not a regular customer. Will be more regular now.

Ra
Review №36

Nice and professional Staff

PJ
Review №37

Great customer service

Ro
Review №38

Had to drop off a generator warranty work. Friendly helpful service. Do many places have lost this customer service. Great job Greenville Northern Tools!!

Er
Review №39

Great service and super friendy folks . Clean and well stocked.

St
Review №40

Always easy to work with.

Ed
Review №41

There always willing to help you at the Greenville store, good and knowledgeable staff.

Je
Review №42

Friendly, helpful staff, good stuff at good prices, never have to wait to check out. Only wish it were closer!

Aq
Review №43

This store is great for pressure washers needs, as well as slot of other kool tools.

St
Review №44

Employee not only where to find my product, but took me to it and placed it in my hand. Cant get any better help than that.

Cl
Review №45

This Northern Tool is a nice place to shop, Mike and all he crew are wonderful and offer great customer service

Da
Review №46

Very knowledgeable, professional, and always willing do assist anyway possible

A
Review №47

This is a good clean store. It was easy to find what I came in to buy. The people are very friendly. Excellent product and service.

Jo
Review №48

Always good service and good have what I need!

mo
Review №49

Very helpful and friendly store

Mo
Review №50

Apparently this store handles returns at the checkout, and luckily for me I managed to time things juuust right so that I got stuck behind two customers returning items--neither of which had what they needed for the return. Rather than finding someone else who isnt running a register to help them, the line just kept getting longer and longer while they try to sort out the ones who cant understand that they need a receipt for a return. This is what a customer service desk is for, and this is why they should have one. At some point the decision needs to move the unprepared returners off to the side and take care of the customers that are waiting to actually spend money. That didnt happen, and youve lost another customer.

Mi
Review №51

Nice associates and prompt to get my order.

Da
Review №52

Friendly staff, helped me find what I was looking for!

Da
Review №53

Great store, great people, definitely one of my go-to tool shops.

Ro
Review №54

Wonderful place and great price

Pe
Review №55

Great purchasing experience with good value for the price.

Jo
Review №56

It has changed if you havent been there since this pandemic but (government blew it out of proportion) everything has changed it is very sad! I like the store but they didnt have what I needed.

Jo
Review №57

Clean, neat, & organized. Good selection. Didnt have what I was after in the sales paper ( out of stock / none on the truck that came in). A little bit disappointing but overall, friendly, courteous staff.

Do
Review №58

Great helpers for finding products. Great selections. Good prices. Great customer service.

Mi
Review №59

The staff was so friendly and helpful!!!

Ad
Review №60

Has everything you need. Like an upscale Harbor Freight.

An
Review №61

Amazing customer service and products!

Cu
Review №62

They didnt have the item in stock but they did sell us the display. Awesome customer service!!! Happy wife, happy life 😉

cl
Review №63

This is the place to by everything! Customer Service is the best I have ever dealt with.

Do
Review №64

Great selection. Fair price. Friendly service. Great job!

Ba
Review №65

Easy to purchase online. Would shop there again.

Al
Review №66

Good stock of industrial equipment at reasonable prices

Ke
Review №67

I bought a fuel transfer pump and couldn’t figure out how to assemble. I went back to the store and an associate showed me how to assemble it. He was patient and went the extra mile. I highly recommend this store.

br
Review №68

Mike & Daniel were such a great help with an issue i was having with customer service. Really great customer service!

WI
Review №69

Found lawnmower seat was looking for and 3-4 HOSE I needed, able to use coupons for $20.00 off.👍😸

Wi
Review №70

This was my second time buyin work boots from there, the Gravel Gear brand Logger Boots are good quality and Northern Tool and Equipment staff are always friendly and helpful.

La
Review №71

GREAT SERVICE FREINDLY PEOPLE

Th
Review №72

Very helpful with my pressure washer. Taking my chainsaw next.

Gr
Review №73

The manager was very helpful in finding what we were looking for.

An
Review №74

Always great service by Northern employees, a little pricey for a guy like myself.

Al
Review №75

Clean store with a great staff.

Ma
Review №76

Great place. A mans playground!

GE
Review №77

I really like how friendly and helpful everyone is!!!

To
Review №78

This gentleman who I will call the professor was of great help. Thank you that is all.

WI
Review №79

Great service

Ja
Review №80

Great employees! Handled a warranty issue like champs! Customer service was excellent!

Ro
Review №81

I went in there to look for a table saw they didnt even have one table saw at all not even anything on the display very poor

Kr
Review №82

The employees were very friendly and helpful.

La
Review №83

Didnt have what I was looking for but still a good tool outlet.

wi
Review №84

Had what I was looking for at a good price

Sc
Review №85

Dealt with Mike A (manager) in the return of an item. Went above and beyond! Class act

Je
Review №86

Manager was very personable, I had a great experience!

Ti
Review №87

Fast. Easy. Great!

ji
Review №88

A mans store! Enough said.

Ad
Review №89

I buy a lot of stuff from these guys.

Jo
Review №90

Not as great as it used to be. Seems that every time I come it gets worse. They still sell some quality brands/ equipment but most items are Low quality Chinese tools and products at ridiculous prices. Employee helpfulness is hit or miss. Cashiers are lacking. Also never buy refurbished/used equipment, as they won’t honor their warranty even when having bought the additional protection plans

Me
Review №91

Friendly, helpful staff

Jo
Review №92

Decent quality parts at great prices. A good balance of parts at good prices. I have bought many things over the years with no issues.

Ro
Review №93

Never take a power tool for service. I took my Honda lawn morrow in for a transmission repair/replacement. They had the mower for over two months. Albeit, it tried to fix it first, so I took a bag of parts in with the mower. Once they replaced the transmission, they repeatedly told me they were waiting for more parts, (nuts & bolts). It seemed as if they found a bolt was missing, so it got ordered. Once it arrived and installed, they discovered another bold missing, and then the process started over. I thought the final straw was when the manager had to tell me the temporary mechanic threw away my handle. I was wrong. The last straw was when the day came for me to pick up my overpriced repaired lawn morrow, I took it outside to test it. It still didnt go forward, the wheel bolts had fallen off, and there was no oil.

be
Review №94

I work here good place to be at.

Ro
Review №95

Great stuff great people

Ly
Review №96

Always a great place for a man to spend some time to shop for the needed tools he has to have. The staff is always friendly and ready to assist you for something you cant find. We dont have a store like this in Pennsylvania so each time I come to Greenville I shop here.

ja
Review №97

Went to harbor freight and the staff was very nice to help find just what I needed for my power washer.I came home and put it all together and went right toWork power washing my house.Thanks very much.

ne
Review №98

Great personal service

Ke
Review №99

It was a great place upon entrance. Every type of tool you could possibly need plus accessories. Not pleased with feeling like I was being followed by staff but eh it was as expected!

Br
Review №100

I love this place its like my toy store but you got to get me out of there when they have all their sales I want it all !!!

Information
52 Photos
100 Comments
4.3 Rating
  • Address:1242 Woodruff Rd, Greenville, SC 29607, United States
  • Site:https://northerntool.com/stores/greenville-south-carolina.htm
  • Phone:+1 864-288-3402
Categories
  • Hardware store
  • Air compressor supplier
  • Generator shop
  • Tool store
  • Home improvement store
  • Repair service
  • Small engine repair service
  • Trailer dealer
  • Trailer supply store
  • Welding supply store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:9AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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