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Buttercream Bakehouse
801 Buncombe St, Greenville, SC 29601, United States
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Buttercream Bakehouse
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Ta
Review №1

Holy cupcakes! I love stopping in for a cupcake. There are several flavors to choose from. The sandwiches are also good. They also make beautiful and delicious cakes for any occasion. I definitely recommend this bakery for all of your sweet tooth needs.

Am
Review №2

Absolutely delicious! It was a beautiful cake that tasted just like it looked. Moist, flavorful, and the icing was a perfect balance of creamy and sweet. I will be ordering all our special occasion cakes from the Buttercream Bakehouse from now on. Thank you guys so much for making the perfect cake for my sons birthday! It truly was the star of the party. Also I have seen other posts about pricing, and they are very reasonably priced for the products. I true joy to do business with, and yummy yummy yummy.

Te
Review №3

Bought the Blackberry Almond cake for a birthday and it was beautiful and delicious. Was delightfully surprised at the great customer service after reading poor customer service reviews on FB. Would definitely go here again for special cakes and treats.

Sa
Review №4

BRINGING MY CHILDHOOD MEMORY BACK TO LIFE!I have loved Poppy seed Bagels since I was a kid. My grandfather and I would always have them for breakfast. As Ive grown up and moved around, Ive found it harder and harder to find just Poppy seed bagels. Yes, I know the Everything Bagel has poppy seeds on it, but its just not the same.I go into this Bakery hoping they might have some. To my dismay, none. We dont make them because people tend to be worried about failing drug tests because of them. Sadness!...BUT WAIT!The woman at the counter saw my sadness and offered to see if the owner would make them special order for me. And the owner said yes!I go in here every other week to pick up a dozen or so bagels. Yall, these bagels are AMAZING! When I toast them, they toast perfectly. Not to hard, not to soft and still perfectly fluffy on the inside as a great bagel should be. I cannot say enough good things about these bagels!!

JN
Review №5

Way overpriced and not helpful in finding a solution for the type of child’s birthday cake I was looking for. Employee came up with a solution and I placed my order to only receive an email later that day from someone else that it wasn’t possible. Not very knowledgeable. Ended up at Publix Bakery with a highly satisfactory result (pictured below) for extreme reasonable price! They took my idea and came up with something my son was thrilled with!

Je
Review №6

Loved our coffees and pastries for breakfast! Amazing quality and customer service, and great prices to boot. Itll be a new staple for us to be sure.

Sa
Review №7

Red velvet we the buttercream icing. I can never enjoy cake anywhere else. Omg so good

Lo
Review №8

1st time here. Excellent chocolate cake. Very good frosting - not sickly sweet. Other baked goods looked scrumptious as well. Nice people and environment. Will be back!

Ja
Review №9

Loved the cookies didnt care for some of the cupcakes because of the icing. Should have been cream cheese instead of vanilla buttercream

Cy
Review №10

Pound cake and brownies are to die for!! 8 inch cakes selection. Is wonderful 7 layers of yummy!!!!

Je
Review №11

Came in to try some cupcake flavors for my wedding. They were out of most flavors and the woman working there was really rude when we asked about if they had other flavors we could try. The two flavors they did have that we actually wanted to try were really dry and frosting is dry too

Ta
Review №12

Found a hair baked into one of the pastries that was part of an order for my wedding day. Reached out to the bakery via email with no response. Disappointing and gross.

Ju
Review №13

I love this place, fast and friendly service, good atmosphere, great prices on coffee ☕️, various teas, deserts and some healthy options . Thank you. my friend and I enjoyed this morning there

Pa
Review №14

Birthday Cakes Never Made It To The PartyWe ordered 2 custom birthday cakes and they specifically said they would call when the cakes were ready - we never got a call and by the time we checked they were closed. Terrible experience. When we got a hold of them the next day they didnt even apologize and tried to blame us.

Ca
Review №15

My favorite bakery in the Upstate! Their white almond cupcakes are probably the best cupcakes Ive had in South Carolina! I havent had anything that wasnt phenomenal, here!

Vi
Review №16

The food here is excellent. The boxed lunch is always fresh and delicious. As a bonus it comes with a cookie or cupcake. Service, especially through the drive through, tends to be a little slow but it is worth the wait.

Th
Review №17

My wife and I shared the best cinnamon roll we’ve had in a long time!

I'
Review №18

They were sold out of their lemon cupcakes and the staff member made us some! Thats customer service! Everyone very polite and helpful! Delicious baked goods!

Ka
Review №19

I have lived in many major cities, traveled all across the country, and this is the best cake I have ever had. Ive tried a lot of different things from buttercream bakehouse, by far my favorite is the almond cake with vanilla frosting. My husband ordered me a congratulations cake, an absolutely gorgeous cake covered in flowers called the bouquet cake. Hes not really a cake person, but even he agreed the almond vanilla cake was delicious and had a piece with me each time. I have never had a cake that cut so well and remained in perfect slices, no crumbling or falling apart. Do not hesitate to order your special event cake from buttercream bakehouse. They are the absolute best quality, and super reasonably priced.

Ju
Review №20

Well so disappointed I got my daughter Birthday Cake and some cupcakes to try different flavors the cake was only 6” and was $39 I don’t care to pay this much for a good cake but the cake was not good the cake filling feel like eating vegetable shortening the decorating looks so cute that is why I give you 2 stars that was so pretty but the inside was not good sorry then the cupcakes the vanilla cupcake like the cake super greasy frosting and super dry cake, the red velvet was bitter and the frostings was more white greasy thing why you don’t do cream cheese frosting for the red velvet cupcake the chocolate cupcake was mmm ok and the mint I didn’t want to try it 🤭 I think I can get better cupcakes at Publix 🤷🏻‍♀️

De
Review №21

I called to verify pricing for a special occasion cake. The woman I spoke to was unpleasant. I have a lot of clients in this area, and I will not recommend this business as a preferred vendor. I was very disappointed.

Pe
Review №22

Stop reading this and go buy some pastries or cinnamon rolls here. Thank me later...

Ni
Review №23

Best kept bakery & cafe secret in Greenville! Talking to a friend about oatmeal raisin cookies (yes, there are dozens of us who like them!), she recommended Buttercream Bakehouse. For less than $20, I got two sandwiches, two sides, a cookie, a cupcake, and a drink. Not only was the meal incredibly affordable, the food was delicious. The cookie certainly lived up to my expectations, but the whole grain croissant was an unexpected surprise of the most delicious kind. I think I could eat a dozen of them. I cant wait to come back and try something new!

gh
Review №24

Just stopped to get some cupcakes and the building is empty!!! No sign on the door🙄

Na
Review №25

Called to order a cake and the lady was unpleasant and very short with me.Needless to say I didn’t place an order- there’s plenty of other bakeries that are friendly and appreciate my business.I won’t be going back.

Co
Review №26

I am from Florida and ordered a specialty themed cake for my niece for college graduation, as well as the cheesecake bites, and the all the flavors of the brownie bars. This bakery is the most awesome and best bakery ever! They are absolutely very talented and the cake we got was so incredibly beautiful and delicious too. It made the celebration even more special. The cheesecake bites were a BIG hit with everyone, and the brownie bars are delicious as well. I highly recommend Buttercream Bakehouse for any of your special bakery needs and for all he snacks in between. Thank you to the entire staff for making our celebration the best ever.

Je
Review №27

Such a great lunch spot that not many know about! Anyone who works/lives near downtown should check it out! They do not disappoint!

La
Review №28

I ordered my husband a vanilla velvet birthday cake, and everyone talked about how delicious it was!! My new bakery for special occasions.

Ja
Review №29

Good sandwiches, good service. Good price on the lunch - it included a cupcake! However, we chose a red velvet cupcake and a caramel praline cupcake. Both had buttercream frosting (I guess in staying true to their name, even the red velvet doesnt get the traditional cream cheese frosting) and as others have said, the buttercream was gritty, and somewhat greasy. The sandwiches were the better part of lunch.

Ke
Review №30

Love this place! Their cakes are amazing! Great customer service!

Ma
Review №31

Wonderful bakery with helpful, friendly people and a variety of fresh-baked treats made every morning! Trendy cookie sandwiches, nice chewy brownies, and classic Southern fried pies are among their many desserts. Theyre aptly named, as their buttercream is absolutely perfect -- substantial but melting, and flavorful but not TOO sweet. Treats are a satisfying, share-able size for a fair price. Also, if youre tailgating at Clemson, they have a sizeable tailgating dessert pack for a SPLENDID price -- several different treats for under $30.

Le
Review №32

I bought my wedding cake from them 4 years ago and it was the most beautiful cake! It was absolutely perfect! My husband and I just celebrated our anniversary and saw the photos of my cake and I had to brag on them! I would highly recommend using them for your wedding!

Th
Review №33

Bread, cakes, cookies and pastries delicious!

Li
Review №34

This bake shop has delicious cakes starting at $21, cupcakes 6 for $15, wedding cakes, lunch sandwiches and soup, croissants and scones. Opens at 7am for pickup and delivery. My favorite broccoli cheddar soupand a ham and cheese croissant, or pimento cheese. Stop in this week. Conveniently located on Buncombe St order for your next business luncheon..

Da
Review №35

Absolutely spectacular goods! Buttercream came through on a last-minute, off-menu custom order. They were very responsive and went above and beyond to accommodate my request. They have earned my business for any future baked good needs and wants!

Bl
Review №36

Delicious cakes and friendly service!

Bl
Review №37

Great food, aromas are amazing when you walk in, owner very personable.

Mi
Review №38

Excellent cakes and pastries. Ordered a couple of birthday cakes recently. Very good. Highly recommended

Ma
Review №39

Excellent fried peach pie!

Ha
Review №40

We order items from here for our apartment community all the time. I myself have had the pleasure to taste some of their delicious pastries. From sweet to savor everything I have ever had is top notch. I especially love the macaroons! Great service every time and they really know how to keep customers happy.

St
Review №41

I am one very unhappy bride. I called over a month ago to make inquiries for booking, and was told they could do it, only to call back now as I was instructed to order a tasting and the cake 3 or so weeks before my wedding date, which I did mention because they asked. Now I get told 3 weeks out that sorry, they are closed that weekend, leaving me scrambling to find a cake vendor with everyone already booked.

Er
Review №42

My favorite bakery in Greenville. Everything make from scratch. I never had something I didnt love.

Jo
Review №43

The best bakery we have tried in Greenville, so far.We showed up right before they closed and they were polite and we did not feel rushed.We got:2 - savory pastries (I cant remember what they are called) 1 was Leak & Parm and the other was Spinach Feta. They were amazing.1 - Raisin Oatmeal Cookie sandwich. Also awesome and very rich1 - Praline Carmel cupcake. - VERY good. The butter cream was excellent. However, the cupcake was a little bland. Maybe because the buttercream was so extra rich.1 - Salted Carmel Chocolate Cupcake. - Pretty much same review as the other cupcake.We will definitely come again and try some other options.

Ev
Review №44

Working with them was a wonderful experience! They were so easy to work with and very experienced. They walked us through how everything would work if we picked them to do our wedding cake. We had a one on one cake tasting with the owner who was inquisitive and easy to discuss our vision with. On the wedding day the cake was delivered with no issues and it looked amazing but tasted even better! Would recommend and go back for any future events!

Ta
Review №45

Buttercream Bakehouse did our wedding a few weeks ago and I wouldn’t have changed a thing! This cake was absolutely delicious and so BEAUTIFUL! The dessert bar was a huge hit, there was nothing left because people couldn’t stop eating everything! :) You guys did an unbelievable job! The pricing is SO fair and perfect for the average budget, like us! Thank you so so much!!!

Am
Review №46

Super friendly staff, such a warm and cozy feel all around when you walk in. I loved it immediately. EVERYTHING looks delicious! So hard to decide!!I recommend trying every item 😊

Az
Review №47

Great place and service. You ought to try it.

De
Review №48

They did an excellent job on our wedding cake! It was short notice because vendor backed out due to Corona and they still pulled it off. We had top tier carrot cake and the second was lemon with raspberry filling. It was Devine. Everyone loved it. Also if youre not big on icing, try the naked cake style!

Ja
Review №49

I had the pleasure of tasting an assortment of their delicious treats today. The peaches and cream danish was my favorite. If you’re looking for hospitality, a cozy environment and delicious treats this is definitely the place to be!

Da
Review №50

Damn good cakes! The cake prices are fair for Greenville

Vi
Review №51

Ummm, with however far you have to drive to get here. Great atmosphere, great coffee tea etc. Great lunches. Great baked goods. SO MANY TO CHOOSE. We ordered about 8 different pastries, 4 different lunches. Totally fell in love.

As
Review №52

We just happen to find this place on a whim and went in for a dessert. They had soups and sandwiches and salads and every kind of sweet treat and coffee drink under the sun. The woman who helped me was so sweet and patient and knowledgeable with the menu. We ended up having a treat in the cafe and we took 2 boxes of goodies home. Shameful i know lol will definitely be back

Ja
Review №53

Amazing cake, cookies and pastries. The service was great, they even took the time to custom make a mini dog shaped cake while we waited. It tasted fantastic !!!I cant wait to visit SC again, will definately return and recommend.

La
Review №54

Great service and such beautiful cakes that are delicious!

Ne
Review №55

Excellent! They made a cake for me based on a picture. It is beautiful. Friendly and helpful. Great place for coffee and a treat

Jo
Review №56

I love Buttercream. Their food is fantastic. The cakes and cupcakes are always fresh and moist. It smells like heaven when you walk in. Plus the bakers and staff give top-notch customer service. Great place to grab a cup of coffee and treat with friends, have a meeting, or grab lunch on the go.

Ba
Review №57

Great new place downtown! Its a little hidden in a busy area, but has ample parking in the back. Its a great little option for delicious sandwiches. Try the whole wheat croissant. Its delicious! Very friendly, great service, and easy to add a cupcake to any lunch order. So many to choose from. I think its to make sure you come back again.

pa
Review №58

What wonderful service!! During this time of social distancing, I wanted to send a 16th birthday cake to my granddaughter in Greenville. We are in Florida. I checked on line and after another bakerys negative attitude, I found Buttercream Bakehouse. They were extremely helpful to the point of extending their delivery distance to accommodate me. The choices were super and the final cake I have sent was very fairly priced. I cetainly will use them again and once it is safe to travel, will visit in person.

An
Review №59

I love this place. Quiet relaxing atmosphere. Really good food with good people serving your every need. Its more then just a bakery its the sweet house of bliss.

Ha
Review №60

I dont typically eat sweets, so Im quite selective when picking them. In the process of trying their cookies I realized something. I realized... They make some great cookies! Theyre a little sweet but still GREAT!

Br
Review №61

Buttercream Bakehouse provided cupcakes for our wedding reception and everything was delicious! Each flavor we chose was a huge hit and the entire reception space smelled like vanilla the moment they brought in the cupcakes. I was almost afraid I had ordered far too many but everyone enjoyed them so much, there was almost none left at the end of the night.

Tr
Review №62

Buttercream Bakehouse is an incredible place to get your cakes made. Put in a request for my girlfriends birthday cake & it came out incredible. Keep up the good work!

Je
Review №63

Im really in love with this place. Lovely people,Amazing food.Unique menu and quick services.

El
Review №64

Buttercream Bakehouse made my daughters wedding cake. Not only was it gorgeous, but it was delicious too. You dont get both with other bakeries. They painted the cake based on the invitations that the bride painted and it was perfect. It really was the most beautiful cake Ive ever seen.

Kr
Review №65

Lunch sandwiches are great and the broccoli soup is to die for! Best part is we got a cupcake with it.

Ev
Review №66

Best cheese danish Ive ever had! Not too sweet, pastry was flaky; perfection! Ive tried a few of the other sweets but the cheese danish is by far my favorite. Ill be backService was great, location is easy to find.

Ra
Review №67

Sent them an email trying to order a birthday cake for my son and got no response whatsoever even though their website states that they promise to respond within 48 hours. Ive been using another bakery in Greenville and I thought Id give this one a shot for a change, but no thanks, theyve lost my business! After reading all their negative reviews, Im actually happy they didnt respond... so Ill give them 1 star for saving me some time and money!***EDIT:In response to owner:I contacted you directly through your website, so you might want to look into why youre not receiving e-mails, especially since youre promising your customers a response.

JC
Review №68

Only 5 Stars? They deserve 10. Unbelievable quality in their product and customer service. Ive enjoyed several cakes for different occasions and one last minute emergency when they baked an 8 almond cake (my personal favorite) in 1 HOUR-they had no idea I was a many repeat customer when I asked about having a cake ASAP. Unique and creative designs have ALWAYS wowed everyone. Were so very lucky to have this business in Greenville as theyd enjoy success in a very large city with heavy competition.

Ha
Review №69

Amazing!! They created our wedding cake and we could not have been happier. It was a naked cake with layers of strawberry and white almond raspberry. I never seem to like wedding cake but ours was delicious!! Thank you Buttercream Bakehouse!

Ha
Review №70

This place is great but came in specifically for donuts and they must be a custom order thing because they only had cakes and other bakery items. So sad, I want a local place where I can get a box instead of supporting Dunkin

Me
Review №71

I went in to schedule a cake tasting for my wedding and the owner promptly talked to me about what I needed and scheduled a tasting for the following week. The following week I went with a friend and tasted six flavors that were all amazing! We decided on vanilla, and almond with raspberry filling for our layers. I described my vision for the cake and the wonderful​ owner sketched it out perfectly as I described it!! She gave me a quote and we are so excited to have our wedding cake from buttercream bakehouse! Ill update my review with pictures in August.

Ch
Review №72

Quaint place, friendly staff and delicious food! The cupcakes are moist and pretty. The chicken salad on a croissant is divine. The food is so good that I placed an order of scones, quiches and cupcakes for a brunch Im hosting.

Br
Review №73

Good lunch with excellent baguette roll. Cupcakes and cookies offer a light dessert for those who want it

Br
Review №74

The Buttercream Bakehouse made our special day even more special by designing and baking seven custom cakes and dozens of cake truffles for our discerning wedding guests. From initial cake and frosting tastings to a seamless deposit/payment process and finally the day-of delivery; everything was smooth and operational. Look forward to utilizing The Buttercream Bakehouse for our next big event!

El
Review №75

Prices are fair and food is decent. Their service is inexplicably slow -- I spent 22 minutes in the drive thru and was the only customer. Meanwhile, the girl working was milling around and looked confused. I want to support local, but this is why the big chains do so well -- theyre fast and efficient. Would rate higher if the service was more reasonable.

Je
Review №76

My Mom has brought home 2 cakes from this place and they were amazing! I also went in for the first time and the food inside did not dissapoint either! They have a wider variety of goods than most bakeries in town, the danishes taste homemade, and the breakfast sandwiches and coffee were super filling. I will return!

Be
Review №77

I went on Valentines Day, the staff was friendly and helpful. Everything a tasted good, especially the Lemon pound cake. I will be going back, soon.

St
Review №78

Love this place! Chicken salad is the best Ive ever eaten! Such a great atmosphere with super friendly staff! The sweet treat with your lunch makes you smile!!!

Ka
Review №79

I get treats from here frequently and give them to family, coworkers, friends. Everything was perfect on my last order of cupcakes for a 5 year old. The cupcakes are as beautiful as they are delicious.

Ev
Review №80

I absolutely loved our wedding cake from here....it was gorgeous, delicious and the owner was wonderful. So why the 2 stars? Ever since they moved I cant even get a call or quick email back. Ive called and left messages for my daughters birthday (we just purchased elsewhere) and I emailed regarding my sons birthday asking if they could customize a cake for him as he has a very rare disorder and has special dietary requirements. I explained that I was a wedding customer that was so pleased with them and I understand if they cant accommodate but just wanted to ask. No reply at all. I totally get if they cant do it but a quick sorry we cant would have been nice. In their defense, I didnt hear back from about 3 bakers in town (seriously, how sad. This was for a one year old who had been so sick he almost didnt make it to see his birthday) but I had high expectations of them as a returning, previously pleased customer. It seems they are not interested in repeat business. And btw, my daughters cake was just a normal birthday request.

Sc
Review №81

The place is so cool and amazing.Great location and amazing cupcakes.

Ri
Review №82

Nice bakery with many desserts option and baked nicely and were fresh. Environment is nice and I am happy with overall experience.

Ni
Review №83

My first time trying this place & never even noticed it until today. I walked in and instantly smelled an aroma of biscotti and it was such a peaceful atmosphere. The combo of sandwich, side, cupcake/cookie & a drink was just enough to fill me up + it was only 8$ for the whole combo! The food was so fresh tasting and the workers were awesome. Would love to go again.

Mi
Review №84

Wonderful time with my granddaughter enjoying some delicious sweets

Li
Review №85

Absolutely delicious! Best Almond Cupcakes Ive ever had, and the frosting was perfect. Excellent customer service from the staff as well!

M.
Review №86

WONDERFUL !!!They made the cake for my son’s birthday party. I couldn’t find anything they had already made that I liked so I brought in a picture I found on the internet. She replicated the cake perfectly. I was shocked and the taste was amazing. The fondant was even good and I don’t usually care for fondant. Will definitely be going back in the near future.

Je
Review №87

Great bakery. nice stop on the way to Furman

Ra
Review №88

I wish I had an option to give some additional stars. Great food and staff.Lovely place.

Jo
Review №89

Clean store, cool staff. Pastries were absolutely delicious.

To
Review №90

As I have never had cause to look for a wedding cake I did not know where to start. I googled all the bakeries in my area and made appointments for many of them. When I got to the bakery I was ready to see previous works in a look book. Instead there were only five cake displays available and all of them looked the same. When the baker (whos name escapes me at this moment) came out she only offered us six flavors of cake. One of these flavors was carrot cake. There was one cupcake for three people who were tasting. Of course there were different flavors. Chocolate and carrot and white and red velvet, none of which were tasty or anything like their names suggested. Except the carrot cake. She was not energetic and did not seem to enthused to be apart of a wedding. The cake was dry and all I was being asked was how I felt about different types of flowers. There were no different flavors or fillings to choose. The only good thing I can say about the tasting is that they gave us big glasses of ice water to wash down the cake. I would not return to the store for any kind of cake. I have never been so disappointed but can only hope this was the worst problem of the wedding planning.

Al
Review №91

Wonderful little gem of a bakery and eatery. Reasonable prices too. Support this bakery: dont let it go out of business!

To
Review №92

My absolute favorite bakery! I love the small town personalized feel in everything from the service they provide to the fabulous wedding cakes they create! Everything is always fresh and their cake designs are absolutely amazing! Truly the best kept secret in Greenville!

As
Review №93

I chose this bakehouse after seeing lots of positive reviews online. Worst mistake ever. I came to this bakery over a week before I needed 10 custom design cookies delivered. I paid nearly $50 total. I specified that delivery would need to be before noon and the bakery confirmed this would not be a problem. Adding that there was one other delivery planned to start at 11 am already and it would be one of the only two so far. On the day of the delivery (which happened to be my first Valentines Day with my SO) I called at 1 pm after no delivery. It was then promised to be there by 3. At 2:37 I received a call from bakery stating they had “tried twice” and couldn’t make delivery.I ended up having to leave work and drive to make the pick up myself from the bakery. Upon arrival I explained I was picking up cookies that hadn’t been delivered. The gentleman pushed at me that he had tried twice but no one answered the business door. I reminded him of the initial order and that I had specified that it would need to be by noon because the office may be empty following that time. He offered no apology for any inconvenience and none of the other employees (including woman who took my original order) said a single word witnessing the entire conversation.I hate leaving negative reviews because I understand mistakes happen and no one is perfect but I felt I was treated absolutely nasty. If you’re looking to grab a bite I’m sure their food is wonderful, but if you’ve got a special occasion or anything important to you coming up.... learn from my lesson and DO NOT RELY on the Buttercream Bakehouse.

Br
Review №94

Amazing baked goods at decent prices.

Sh
Review №95

I visited with an infant and toddler because I’ve been dying to try it and never had an opportunity otherwise!! I ordered the club sandwich on pretzel bun and it was amazing! It tasted delicious and was huge! The toddler had ham and cheese from the kids menu and it was just perfect, though a little too big for him. 😯 Our meals came with a cookie or cupcake (we both chose cupcakes that we had to take home bc we were too full) but we had ordered a cookie as an appetizer! It was a regular iced cookie. It wasn’t anything too special, but the baklava... OMG!! It was SO SO good! We stopped after a regular children’s museum trip in downtown Greenville and I’m sure we will be back on a regular basis!! I highly recommend this place!

Ja
Review №96

Went for a late Saturday breakfast and was not overly impressed. The caramel macchiato was very good, but the pastries were cold and mediocre. I had a spinach and feta pastry as well as a strawberry and cream cheese Danish. The service was also slow with only one person working the counter. There was only one other person there besides my wife and I, and it took 10 minutes to get our pastries which were simply pulled from the counter display and put on plates. There were only 2 or 3 options for breakfast pastries left but we were there at 11 and they close at 12, so I didnt really hold that against them. I may give them one more try eventually but they did not make a particularly great first impression on me.

Br
Review №97

Great place! Will order a wedding cake from them as well.

Li
Review №98

I am giving two stars ONLY because the cakes, pastries, muffins, and food are all delicious. I got my wedding cake here and have friends who have done the same. They have all been AMAZING! However, if you want any type of customer service if you are planning to eat in the cafe portion of the bakery, go somewhere else! We planned to have a small brunch there over 2 months ago. We met with the owner and put it all together - she seemed a little short that day but I attributed that to her saying they were having issues with their heat that day so maybe it was an off day. Anyway, the get together was planned for today...we had approximately 10 ladies and planned to be there from 10-12. We ordered 15 quiches, pastries for everyone and a beverage. We also ordered a cake (which was amazing as always). There was NO customer service to speak of. We were not greeted when we got there, we were served COLD quiche and when we asked about it the guy said “I guess I can put it in the oven for a few minutes” ummm well yeah, who wants to eat cold quiche? They also weren’t even going to put them on a plate. We had to ask them to plate the quiches. Everyone had to get up and order their own pastry and drinks. There was absolutely no table service at all. Then when it came time for cake we inquired if they would plate the cake and were told no we had to do it ourselves. My friend was cutting the cake and the guy came by and told her that it wasn’t a pie and she was cutting it wrong. Well some help would have been nice! I say all of that to say, if you just want to be a catering company then do that! You don’t have to have a cafe if you don’t want to but if you are going to have a cafe and a cafe menu then you should serve your guests and at least learn to greet people with a smile and maybe be a little nice to your patrons. Just a thought. I hate to say I will probably not be going back even though all of their food and coffee is delicious. So disappointed.

Ke
Review №99

Great food. Desent prices. Fabulous baked goods!

Et
Review №100

Good luck getting in touch with them! I have messaged buttercream bakehouse through both wedding wire, email and there website directly with absolutely no response. I managed to get ahold of them via phone once and they instructed me to send them an email. After doing so again, I still have no response and weeks have passed.I recommend finding some place else to do business. Can you imagine not being able to get in touch with them as your wedding day approaches and you have no idea what is going on?!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:801 Buncombe St, Greenville, SC 29601, United States
  • Site:http://buttercreambakehouse.com/
  • Phone:+1 864-313-1816
Categories
  • Coffee shop
  • Caterer
  • Bakery
  • Restaurant
  • Wedding bakery
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Dining options
  • Breakfast:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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