Awesome experience from a team that does quality work!I went in for an oil change and brake job. Steve and his skilled team are quick, but make sure to do a quality job. They took the time to answer any questions I had and I left knowing that this is where I want to continue taking my truck. Theres no doubt that Steves team at Express Oil Change are honest and reliable mechanics.Highly recommend going here, you wont regret it!
I use this location for both my personal and for Cline business vehicles. Steve and the team are top shelf when it comes to service, integrity, honesty and quality. Great to find a local shop that is convenient and easy to do business with. I cannot recommend them enough...
This was the best service I have seen for long time! Very friendly and professional, great customer orientation and very willing to help for all kind of issues . 7 stars!!
Great customer service. You may pay a little more for an oil change, but its quick and the staff is friendly. I ha e never had an issue with anything I have gotten done there.
Take a load off and relax!This team works together to make it thorough, and in a timely manner!Prestons interactions were spot on!Thanks for the excellent customer service on my Santa Fe!!
First time using Express Oil Change on Woodruff Rd.Team was awesome. Got me in and out quickly.Donny was especially polite and very professional.Will definitely be giving them my business from now on.
These people have earned my business for life. Fast service, honest feedback and 21 point before I leave all within a 10 minute process that I leave feeling better about my vehicle and its health. Great people, great service. Highly recommended.
Ive been a customer for several years now and Ive never had a bad experience. The whole team has always been nice, efficient, and friendly. I highly recommend bringing your car here!
I have not used the express oil change service but have had a few great experiences with the mechanics in the back shop. I’ve dealt with two of the mechanics, Michael and Chris, who are both good communicators and nice to deal with. This past Saturday, my radiator blew out at 10am, I called in and dropped off my car with Chris at 11am and by 2pm he had my radiator replaced and the car ready to go! To say I am grateful for the quick turnaround, is an understatement. Check these guys out for your car repair needs. You won’t be disappointed.
I got my oil changed at the new express shop in simpsonville and they messed my car up. I called the Greenville location to see if they would fix it and John the manager was awesome! Brought me in, replaced the oil and fixed the problem free of charge! Great customer service and friendly staff here! Thanks guys!
I can not give as many stars as I would like… this service team was on point!!I Was barely able to turn my steering wheel into this location. My ride was screeching so loud they heard me pull in.. They immediately inspected the situation, Casey,The Manager ordered the parts ASAP and Patrick the mechanic not only kept me honestly informed on what was going on but went above and beyond to insure I made it to a scheduled event.. Just as he promised I was safely on my way in the exact time he predicted… Amazing Service!! Highly Recommend!!
I wasn’t quite sure how this place would work but I found out it’s simply a drive in full auto service and it took less than 10 minutes for them to change my oil. You get to stay inside the vehicle, they provide a complimentary windshield cleaning. Workers were friendly, courteous, professional and made sure to inform you of everything they were doing. After their services have been rendered they check to make sure no warning indicators show and your headlights, break lights, high beams, blinkers are all in working condition. All of this happens within 10 minutes and I have to say I was quite surprised they did not sell me anything
I busted a tire BAD on woodruff road. THANKFULLY I happened to be right near this express oil change (clearly was being watched over that night!) It was closed but I carefully Moved my car to their parking lot, left a note on my dashboard and got a ride home. I called first thing next morning and explained the situation and hitched a ride back. They kindly checked out the tire for me, did not have the tire I needed but they put my spare on for me for free. They were SO kind about it and I was flabbergasted and so grateful! Thanks guys!
Great service,Great price,Super friendly. I will have all of my maintenance done here from now on. AWESOME!
The men here always look out for my vehicle. I trust them completely. Quick and efficient.
This was my second time here but the first for an oil change. The first was to get a nail removed from my tire. Both experiences were great. Everyone that I have encountered both times have been super friendly and I will definitely be using them for all my car needs in the future.
Jeff and the team here are amazing. They go out of their way to be helpful. Everyone Ive had dealings with are friendly and helpful. I appreciate their honesty and help
ERIC was wonderful! I went in for an oil change and my experience was great! The staff were knowledgeable and Timely. I will definitely be going back for all of my future oil changes.
Fantastic staff! Went above and beyond and reattached the undercarriage plate. Thank you!
Came as soon as they opened was my first time. Staff was prompt and friendly. The staff had completed my oil change, cleaned my windshield, and did a safety inspection. Price was good a little below average from other places. They started servicing at 8:01am I was out by 8:11am. Will definitely be coming again.
Great Service Every Time. Your In, Then Your Out. And Very Affordable Too.
Booked an appointment online, viewing the tires they said were in stock. Get to the appointment for them to tell me they don’t do online appointments and even if they did it didn’t matter bc “all these people got here before you”. Not good business.
Very impressed. Drive in oil change, they saved me money without me even asking and were super helpful. I’ll be back for sure.
Theyre nice people they do a good job
I arrived around 9:30 in my 2015 RAM and asked for an oil change and air filter change. I interacted with 3 different attendants during the process, who were all clean, polite, and well spoken. The gentleman who was going to replace my air filter brought it to my window and pointed out that it was still clean and didnt require changing. I thanked him for his honesty. During the oil change process I remained in my truck, and they also checked all the lights and horn and cleaned the windshield. What was particularly nice was the fact that they didnt try to sell me anything else like their competition does. Since I was first in line, I was in and out of there under 20 min. This is the 3rd time Ive been to this particular Express Oil Change, and my previous visits were just as nice and fast.
Fast, super friendly, informative, and you get to chill in your car while they change it, attitude among the staff was super nice, a...well-oiled machine....10/10 would recommend
Good job, great conversation with the tech. Pricey, but what do I know, Im an old guy.
Quick, friendly, and thorough. They checked my lights and informed me of any discounts I could be eligible for, and I really felt no pressure whatsoever to get extra work done or anything. Ill gladly come back by after the pleasant service I received today!
I agree with all the other positive reviews. Folks working there show the most enthusiasm out of any oil change location Ive ever been to. Not many check your blinkers, break lights etc. either. Great experience. Worth the Woodruff wait time.
My first trip to Express Oil Change was excellent. I was extremely impressed with the services and professionalism. They even showed me my air filter stating it did not need replacing. Will definitely return. They have earned my business.
Austin and the rest of the crew did a great job helping me get in and out quickly as well as treated me like I have been going their for years. Great 5 star service.
Donny my Hood tech was awesome he did a wonderful job while giving me some knowledge about my car Thomas was awesome also i recommend this place to anyone they are in a out ❤️❤️❤️❤️Thanks ypu guys
Ive used this location at least 100 times for oil changes over the past 13 years. On average they are prompt, efficient, and polite. They have a nice top-up service in which you pull car in between oil changes and they check everything and top up fluids as needed. Women get a discount on Tuesdays, I think.
I was leery of coming based on an experience at another location....but my experience here was outstanding. They even treat one another with “yessir / no sir / please / thank you”, which is a quality of internal respect thats hard to find these days. I appreciate the kind of customer service these guys are bringing to the industry again. It’s like things used to be (exactly the kind of CS I expect at my own business). They didn’t try to talk me into anything I didn’t need, either. Will return & recommend.
Always impeccable service no matter is you are getting an oil change or a starter replaced. Nicest down to earth professionals I have ever seen. Best prices, transparency, and service. I have been coming here for 2 years and will continue to give them business
Ive been taking various cars here for 10 years now. They are honest, do great work, and do not try to push you to spend more than you need.
Today was my first time ever at express oil change! Casey the manager took excellent good care of me! He walked me through everything he was doing and did do! I work in customer service as well and his customer service skills are definitely on point!! They definitely do not tell you that you need all this stuff, they give you a print out and it suggests things that needs to be done but there’s no pressure put on you. I think I’ve found my new oil place!
Was greeted immediately when I pulled up. Braxton introduced himself and was very professional. My windshield was cleaned, topped off my fluids, and let me know my belts and filter and tires looked great, which I was really stressed about beforehand!! I will definitely be back for all my oil changes!
When I went a little after lunch there was one person ahead of me and the oil change took a total of 15 minutes exactly. Speedy service and they dont seem to push things you dont need. Also they always show the full oil on the dip stick.
Quick in and out, priced right, great customer care!
The staff was very friendly and professional, and they got me in and out quickly! Dylan did a great job with everything. I’ll definitely be back.
Was able to drive right in and receive immediate, great service. The tech Dylan was informative, respectful, and made it a fun experience. Highly recommend.
Steve was great! Took care of my tire swap literally coming in 20 minutes before they closed on a Saturday afternoon. I spoke to a few other guys there and all of them were very personable as well.
The guys here are great! Very helpful and informative, super nice and professional! They have you in and out in no time. Beats waiting at the dealership for an hour plus like I used to do. Also prices are a lot cheaper. I will definitely continue to bring our cars here from here on out! Oh and Tuesday’s are ladies day.
Been using these guys for 16 years. Honest and reliable.
I went to Express and was immediately greeted by a friendly face, I got introduced to the people who would be working on my car. Daniel far exceeded my standards and even helped me replace my air filter. Wonderful service and wonderful people. 5 stars
Service manager Steven Grube is very passionate about customer service. He make sure he explains details any and all issues with your vehicle. His main goal is satisfaction and with the work he puts into your vehicle to get it back working. Thank you Steven for always going above and beyond to ensure your customers are happy. 😁😁
These folks are AWESOME!!Great prices, quick, knowledgeable, friendly and fast.Mondays are Military discount and Tuesdays are for Ladies discount.
This is my third oil change here since I moved to the area in February. These guys are phenomenal. Very thorough and they have great communication with the customers and with each other. In and out in 10-15 minutes every time with no issues. I would highly recommend this establishment to anyone I know.
Very nice staff. Polite and professional. They don’t take appointments even though their website says they do and lets you make one, so be aware of that. Otherwise, very happy with the service here.
[UPDATE] I still get my oil changed here exclusively, but recently Steve in the service shop was able to help me with some fairly big auto issues. Steve and his team had my car fixed for a reasonable price in less than two hours, and its running great. I seriously cant recommend these guys enough. Some of the nicest mechanics in Greenville._____Get my oil changed and car serviced here almost exclusively. Never had a bad experience. All the mechanics are trustworthy, friendly, and personable. Very reasonably priced.
Great place great bunch of guys especially Casey. Good deals and friendly go check em out in and out quick
Prices may be a little higher than other places but they are prompt and offer great service. They make suggestions in regards to regular maintenance but are not pushy at all
Casey, Jason and Brandon really took care of all my truck needs today. They are a amazing team along with the other staff members. I needed additional work other than oil change and they got me in and out in no time. Thanks for the great quality service 👍.
I know a lot of people would rather do their own oil change instead of trusting a quick lube. But the people here are extremely professional, very fast, give great recommendations, and make this as easy as possible for the customer. You dont even hve to get out of the car!
Went for an oil change, great customer service, professional, trust worthy and referred the mechanic shop foe repair work, Thank You for a job well done. Honesty pays off.
I called after getting 4 new tires, and they were able to get me in right away for an alignment. I was in and out under an hour. Very thankful for the quick and friendly service, so I could move on with my day!
Very friendly and fast. Dylan and the manager were professional and courteous- I plan on going back for my oil changes.
Very quick service
Fast and friendly. There was a mistake made, but they corrected it as soon as it was realized. Will definitely go back.
I use these guys exclusively whenever I get oil changes or headlights replaced. They are quick, professional and helpful. One event that sticks out in my mind was when I had a rattling under my car. It sounded serious so I had made an appointment with Firestone, for around noon. I was getting my oil and lights changed before that. While doing that they told me that the rattling was coming from a heat shield, some metal plate that was loose. They removed it free of charge. It was a bit embarrassing to have to cancel my appointment with Firestone, but I was very grateful that the Express Oil guys had taken that extra step to help me. I like being able to drive up without an appointment, to get these services.
This place is great. I called first before going Steve is very nice and then chris was very helpful. Go there for your car needs.
Great service! The guys are welcoming, knowledgeable, and very proffesional. Highly recommend if you want fast service for your vehicle.
Fast service. Dylan was very knowledgeable and informative
Amazing service as always! Been to the one on Pelham and wanted to come to the new location and they never seem to fail me!! Wonderful service! Wonderful customer service! Just all around WONDERFUL!! 10/10 would recommend! They also do additional services just takes a little longer but worth the wait! Amazing quality amazing people!! Thank you guys!!!
Fast and friendly service, sit in your car while they change your oil
Super friendly quick service and great prices. I bring my car here for all its needs.
Fastn furious,great!
This was my first time here . They were quick, available, affordable, and accurate. 15 minutes is what they quoted and so it was!
Very thorough and fast. No wait time. Never have to get out of the car!
I trust this Express location with all my vehicles. I have never had any issues with the service here. They are quick.
Good service..they get in and out
The hours listed are quite difficult to get to if you work a normal 8-5 shift, considering they are open 8-6 weekdays. Today I left work and fought traffic to get there before 6pm. I managed to arrive at 5:49 at the garage doors and there was no line. The young man standing outside looked confused as I was asking what lane to pull into. He was talking to an older man in the garage. Then comes up to my window and lets me know they are done for the day. Then says they will be open tomorrow from 8am to 5:50(specifically). Evidently they dont follow the corporate times there and have modified them to fit their personal preferences. So for anyone looking at their hours online note they are subject to change by the employees.
The only place I get my oil changed.
These folks work together as a team to get the job done. They are all soooooo nice and polite to the customer and very attentive. I took my own air filters in and asked them to install them. They did at no extra charge. Eric was the technician that handled my car and he was truly awesome! Don’t wait. Drive on in....you won’t be disappointed
Best oil change in my experience. I have experienced a lot of oil change places in the last 20 years and this is the most professional one to date. They were quick, friendly, instructions were clear and concise, they checked ALL of my fluids and filters, reported the condition of my fluids and other systems, did a thorough safety inspection, cleaned my windshield and wipers and did not try to sell me anything I did not need. The techs and manager were courteous and the price was reasonable. They offer fluid and oil top offs for free between services. The entire service took place while I sat in the car and lasted about ten minutes. This is my new go-to oil change service and I highly recommend it to anyone in the area.
I immediately thought the oil change line was going to take too long, each bay had about 4 cars and it was a busy Friday afternoon but the crew worked like a team and had me out in an hour. Super nice about it too. Then I was sent to the back for an AC check up. The service crew, especially Michael, did a fantastic job and my air runs so cold now. For a trip to get my car serviced, I was pleased.
Quick, friendly service! and they dont try to sell something I dont need.
Best place for auto service and maintenance. They have great prices and all the mechanics are professional, honest and friendly. I highly recommend.
Very professional and friendly they got to work on my car as soon as I pulled into the parking lot and revealed the reason for my visit. I definitely will be coming back here for future automotive needs.
I would give negative stars if it was possible. Had our oil changed last week, spent $100. This week we took the vehicle to a friend for inspection before selling it. While test driving he noticed a problem, and thankfully was able to fix it before it caused anything serious. Apparently they did not drain all the oil before adding new oil. If we were not selling this vehicle we would not have known that there was something wrong until it was be too late.
I would give this service station 10 stars if I could. My daughter has been taking her car here for years, and has always been very happy with the service and very fair pricing. Ive always used AAA car care, but you always need an appointment and they are always super busy. I was having issues with a used car that I purchased about 6 months ago, and was afraid that the repairs would be costly. As a senior living on SS and a small pension check, I knew that I would have to save for repairs, so the car sat in my driveway for months. When I took my car for service here a few days ago, l was greeted by several team menbers, and spoke with Steve, service station manager. He asked me to leave my car for diagnostics and would call me with an estimate. A few hours later, and after a bill of less than $65, I had my car back. I will return here for service for my car in the future. Wonderful service, no empty promises, affordable car care, and wonderful staff. Thank you, Steve! I very highly recommend!
Very professional and courteous staff. Kept me updated with whats going on with my vehicle every step of the way.
Had them change the oil and rotate the tires when I got back in my car it smells like someone had smoked a pack in the car, and When they gave me a price on changing my brake pads they said it would be $200 plus tax and I called waters tire in woodruff and they said theirs is $89 plus tax. Totally tried to take advantage of my wife and now I have to have the car cleaned.
Ok for quick oil charges but separate shops for other work making less efficient for oil change and tire rotations
I happened upon this place by accident - I desperately needed my oil change, saw the business, and turned in on a whim. I’m SO glad I did!! Everyone was so polite and professional, and I was shocked when they told me they’d only been open a few days. I’ve never had a quicker oil change - I didn’t even have to get out of my car, so no worries about potential germs!! Can’t say enough good things about this business, and I will CERTAINLY be back.
Great customer service today my technician Daniel that took care of me did a great job
These folks always do a fantastic job
Satisfied with customer service, communication was great in detail. Car is running like a champ! Thanks!
I took my car in, explained the issue, paid for a diagnostic. About 2-3 hours after taking my car in, they call me to tell me I need a new engine. I did not believe it, car barely had 80k miles. So I took my car to the dealership and it turned out to be a 1500$ fix (still not cheap, I know, but compared to the 6k engine replacement they said I needed here, it’s a lot cheaper). They did not look thoroughly at my car and tried to take advantage of me. On top of that, the reason they said I needed a new engine was perfectly fine, it wasn’t even remotely close to what was actually wrong with my car. Never returning here. Don’t do service at a place you can’t trust. It’s cheap for a reason.
Always a pleasure!
Had a small repair done to my truck and they did an excellent job. Very professional. My special thanks to Steve the manager. Would recommend for anyone wanting to get repairs done that this would be a good place to go. Always good you have a good local mechanic that you can rely on as an alternative to the dealers.
Just went here for the first time and it was AMAZING! Joseph helped me decide which type of oil service to get and Mandy was so nice and helpful explaining the process to me. Totally recommend this place to anyone who needs a quick oil change done the right way!
They went the extra mile to make a part to fit my car for free! Great service
Honest, reliable & kind people. I just moved to South Carolina & I am not familiar with anything in the area. Thankfully, I was recommended to Express Oil change & Service & will be returning. 😊
You will always receive excellent service here! They are experts and act with integrity in everything they do. I have been taking my vehicles here for over 10 years and they always exceed my expectations.Back again and as always the staff is friendly and going the extra mile for me. Thank you Express Oil Change team!!
Fast service however I was charged for a replacement oil plug noted as required by Ford by the tech. I later confirmed that claim is incorrect.
I have brought my car to a few other places in Greenville, SC and you cannot beat the customer service and the quality of the work that is done at Express! Always very satisfied with all the work they do! And they are extremely efficient! 5 stars for sure!