I stopped in at this Starbucks today as we traveled on vacation. It was clean and nicely decorated. The staff were friendly. All of our drinks were expediently made and tasted good. If I lived in the area, I would definitely visit this Starbucks. If you are in the area, stop on in and grab a coffee.
LOVE LOVE LOVE STARBUCKS! This location can be a little slow but it is expected due to the volume. I come here just about everyday. Thank you for the wonderful coffee everyday.
Always clean and most staff are cheerful and welcoming.
This starbucks is one of the worst in the country as far as customer service ! It has been that way for years ! What is so wrong with being polite to customers. I dont usually call corporate but too many bad experiences here. I usually will drive out of my way to go to the other Starbucks when Im in town . The whole point is .... I shouldnt have to make a choice due to such poor customer service !
For a caffeine fix, in a pinch, itll do. My drink is fairly basic and yet they are very inconsistent in making it to the point, if time permits, I just drive a few more miles down the road to the other one... which I usually do. Unfortunately there are times I am forced to concede and stop at this location. Plus there is one employee that works there that has a subtle rudeness that even my daughter has called him out on... but this is just my opinion...
Central location in shopping area.Whether its drive-thru, in store, or mobile ordering, the staff is always polite and willing to help!Even when the drive-thru is backed up around the building, it goes quick.During the busy times, I highly recommend a mobile order 10min before you get there, park and walk in to pick it up.You can then sip on your latte and laugh at those waiting in line. 👍🏻
As a veteran, American, and Christian, all Starbucks get a 1 star rating. It may be tasty coffee, but its a horrible corporation with anti-American ideals. For where your treasure is, there your heart will be also. Be mindful of where you spend your dollars. What they support, you support by spending your money there.
I go there before work ( 4/5) days a week. Today the cashier didn’t feel like heating up a breakfast sandwich so she told me they were out, the other cashier checked and they weren’t. The rudest and laziness off the workers there aren’t worth going back
Your standard Starbucks with friendly service. The line can be quite long (even spill onto the road) but it moves quick. Typically do mobile order and pick up inside to avoid the wait.
Hey y’all, if you’ve seen the tik tok about the mold found in the cake pop from tik tok user @brandons.vlogs this is the starbucks where the mold was found in the cake pop. Don’t come here besties
This is definitely one of my favorite Starbucks locations. The baristas there are literally the best. The line is typically a bit long due to the location but it usually runs through pretty quickly.
Went here today it is a rainy Sunday, Mother’s Day. I have waited in their drive thru for what feels like forever before so I ordered ahead of time for in store pick up because we have our 3 kids and baby with us. When I got into the store there was a man, no mask which nothing was said to him. I am forced to wear a mask while working and have even fainted while at work because of a syncope episode. When I’m off of work I have the right to prevent a lack of oxygen. When I told them I would not put on a mask they told me to wait outside. It should have been as simple as me walking into Sheetz to grab my items that have already been purchased and given a time to pick up. Instead I’m threatened to have the cops called on me. I got my money back and left. Got my joe around the corner, with no line, super friendly staff, and ten times better taste. This place really is overrated and they lost my business period because of their red headed manager clearly is sexist and thinks discrimination is okay.
Very nice location! Newly renovated and very well put together for its location size. The drinks always exceptional and created exactly how you want it to be! Only down side is the staff is not always friendly. But Caitlyn is the true gem of this store! Always very friendly and efficient. I continue visiting this store just because she is so pleasant!
Gotta love Starbucks! This store is clean and pretty as usual. Employees are friendly and courteous. The coffee and foods are delicious as usual. Id like to also mention that there are great deals and offers available in Starbucks app.
Grande iced mocha latte ☕ and they kill it every time 💯
Always stocked up on youre favorites.
My wife likes Starbucks. I prefer our local coffee shop. It was a long line but fast service.
Great coffee!
Thank you for doing the promotion for December for healthcare workers because I am one of those health care workers and I truly appreciate it. After you guys stop this promotion for the month of December maybe for the new year if we show you our badges we can get 50% off of any drink and size we want that would be a great idea.
Fast drive through service. Great customer service and friendly employees. Our drinks were delicious. Great experience overall.
The staff here is always so sweet and friendly. The drinks are amazing and the food(what I have tried is good.
Excellent service and great tasting coffee. Staff is always friendly.
First day of Christmas cups . I was super surprised to get two later in the afternoon. I always get amazing service here. The employees are awesome.
Great service, my drink was perfect and fast service even though they were extremely busy.
There was a long line in the drive thru but they got ppl thru the line pretty fast. Drink was great & so was the customer service.
I tried coconut milk in my latte with decaf coffee it was delicious.
Very nice coffee and employees. Line can be long though
Despite being super busy that day, they still performed well and gave oyt the drinks fast. I had a passionfruit coconutmilk drink. And it was delicious
They haven’t had cake pops for over a week, also they have no Siracha sauce. Management??
Quick service with the order online option and pickup. The beverages were correct and very hot. Near Rt30 is a plus too.
Always great customer service here!
Never an issue, drinks are always perfect.
Went through drive through, ordered a white hot chocolate venti, was too hot to drink right away.when I got a chance to drink it, it wasnt what I ordered. It was regular hot chocolate, it was made with water, not milk, and had some chocolate syrup on it . It wouldnt pay me to go back cause I was about 10 miles down the road. Yuck!
Excellent....we all know That
Mold in cakepops.
The services was friendly and quick.
Friendly service, really good location!
Employees are very friendly and always smiling! Makes the trip to Starbucks much more pleasant!
Very inviting, rich soothing STARBUCKS experience, fast solid service, Well trained staff, very clean high maintenance. 5 star coffee, decent selection of soveinears like collector mugs, reusable cups, novelty items. If your traveling & like coffee this is a must have, youll like your coffee experience, I guarantee it.
Been to Starbucks across the country and this is by far the slowest drive thru Ive ever been to.
Love the comfy chairs at this location. Perfect for enjoying my iced chai tea latte!
Fast and friendly
This is by far the best Starbucks I have been to. Fast and friendly staff and short wait times. Drinks are always accurate. Great job!
Great
The barista was very patient and thorough when helping me figure out the exact drink I wanted. She could have just said okay, whatever and rushed off to make the drink, but she took the time to ask me questions to make sure I got what I thought I was getting. I really appreciated it! And the drink turned out delicious. Ive only visited once, so Im not sure if all of the baristas are this way - thus the 4 stars.
Liked being greeted by a barista with a sincere good morning and getting my drink quickly and correctly.
Was served by Emily this morning in the drive through and she was very pleasant and nice! Made great small talk and made my day brighter!(:Keep up the great work Starbucks!
Good coffee, high priced but very good coffee
Angela was a breath of fresh air! Genuine and professional, thank you for working during these trying times.
Sweet workers and always good quality
Love the happy hour events! Never have been disappointed with my order, staff is on top of things!
Long drive thru
I work right next to Starbucks, so I stop in before or after most of my shifts. The staff is super friendly, they have learned my name and my order. They always work efficiently, and my order is made correctly. I completely love the overall store.
The Greensburg store is the best store we have been to for coffee. You get a full glass and they are always consistent.
Enjoy going here with my daughter, always busy but we never wait long!
Not always quick to serve in drive through. Sometimes drinks taste watered down or too much ice
Perfectly suitable as far as Starbucks go, for drink and food stuffs. Doesnt quite compare to the other Greensburg shop in terms of a productivity friendly environment. While you can set up a laptop and work away, youre constantly interrupted by the air conditioner that expels a blast of regulating cool air every time someone walks through the door. That and the best seating along the front window, still leaves one feeling exposed to the wandering eyes of people behind you, which while may be an irrational fear, is still something not experienced at the East side Starbucks.TL:DR Come for the coffee, dont stay for the atmosphere
The Batistas are always pleasant and friendly.
As always Im happy with the customer service here. Yes, you pay anywhere between $5.00 - $7.00 for one drink on average. That being said, sometimes you pay for what you get. The drinks are really good, 99.99% of the time, are prepared to your precise specifications and service is similar to walking into a Hilton hotel. I guess you could say Starbucks is the Hilton Hotel of drinks.By the way, try their Pink drink (that comes in a trenta size if you ask for it - only some of their drinks come in that size), Dragon fruit drink, green tea frappucino and yes, PokemonGo frappucino.I recommend 7 scoops of Matcha powder, 5 pumps of syrup and whipped cream on top of a venti size green tea frappucino. I will warn you this one is sweet so if you are diabetic dont get it. If you like green tea however and sweetness try it for something different.
I typically dont come to starbucks. This morning I was running late and decided to stop by. The woman at the drive through was really rude. She told me my that my card had declined. She never ran my card. Have enough money in account to pay for my coffee. I asked her to run it again she said they dont prepaid cards. Thats funny because I bought my boss and I coffee with the same card at a different location
Im just really disappointed. The last few times Ive been here, my white chocolate mocha has been disgusting. All the flavor is at the bottom. It tasted so bad. I pay $4.95 for a grande, and its gross. The people working here need to pay attention to what they are doing.
The coffee selections are excellent and the crew is great. Highly recommended.
Best coffee place ever!! I strongly suggest it!👍😃
I go there almost once a week. Absolutely love it here. Never had an issue.
Always great service! Even had a new hire this morning and she did great and the service was excellent as usual.
Service is very friendly and the drinks taste yummy as usual. However, Im vegan and despite asking for drinks without any dairy, they still were served covered in whipped cream.
Good service
A little compact, but this place has a drive thru and that matters a lot. Good for a quick coffee.
Fast, friendly and the best cold brew!
Awesome hole in the wall starbucks, great coffee, and aesome service with a smile.
Some would say they sell overpriced coffee here. I would agree. I would also go back because its delicious!
Love the coffee, but the consistency is not there my coffee never tastes the same day by day I have to carry sugar in my car just to get it the way I like.
I am writing this review because of the way that I was treated yesterday! Generally I ordered coffee for myself and then my grandmother I get just a couple ice cubes so she doesn’t burn her mouth In black cup of coffee and then I ordered myself a blonde coffee which is always a pour overwith whole milk! The woman with dark hair made a mistake and put ice cubes in my coffee and I told her I’m sorry but you put the ice cubes in the wrong coffee! She snags The cup out of my hand and dumped it out with an attitude then goes to make a cup of coffee over again! She hands it back to me without a lid !!! I asked her nicely if I could please have a lid and rudely she gave me one and made a complete about-face afterwards! I was kind at the register I even tip them what kind of customer service is this!!!
This location is my favorite Starbucks in the area because of the baristas. They are always friendly and very helpful
Convenient location but the wait times are excessive. Not sure if theyre constantly training new staff, but rarely does anyone seem to know what they are doing.
Busiest starbucks in the greensburg area and slowest in Westmoreland county
Love Starbucks and all the baristas at this location are great! Very friendly, offer suggestions when you are unsure of what you want.
I love Starbucks but I will never come back to this location!! I ordered 3 iced carmel macchiatos, one small and two venti. So I pay and the rude young lady hands me 2 iced and one hot. So I told her and she seriously didnt say a word, rolled her eyes at me and closed the window. A man comes back qnd says well if you want the third one on ice you need to pay .11 cents because we keep inventory on our ice!!! I paid with no problem but I dont know what kind of employees they have at this location but it was THE WORST Starbucks experience EVER!!!
Friendly competent staff, Coffee is never burned and always flavorful.
Love the cinnamon roll frappe. awesome
Best service. Prompt and kind.
Never had an issue here. Drinks were always made correctly and the food was always good!
I always enjoy a nice coffee and the mint cookies
Enjoy coming here.
I hate writing bad reviews but this really upset me. I was really looking forward to a coffee before grocery shopping and when I walked in the store with it half of it came out and all over the place. Doesnt even taste like cream and sugar was added liked I asked. Idk if it was because of the drive thru or what but now Im miserable and shopping with a mess in my cart.
Great staff, excellent frappucinos coffee is horrible
Got a gift card. Good service
Very pleased with the service
Love my coffee!
Its star smucks coffee where people go to get the trendy status symbol paper coffee cups.
Enjoying some time at Starbucks and having a delicious Pumpkin Spice Latte.
Consistently friendly staff and management.
Its one of the best around, friendly skilled staff.
My favorite place in the world...💗
Worst experience Ive ever had! I have been patronizing this Starbucks since it opened. I ordered a Venti Frap in drive thru and was quoted the usual price. When I got up to the window I was handed a Tall. I said I ordered a Venti and the Barista Jordan rolled his eyes and told the girl Barista Venti. When he rudely handed me the Venti I said I didnt order incorrectly, and he said said bye and let the window doors close and walked away. I parked and went in to talk to a Manager and reported the incident. He was laughing when I left. I went back in to get his name and he and the Manager were discussing and laughing. I got his name and called District Manager Shannon and she was extremely apologetic and told me I would be called by the Greengate store Manager. That was a month ago. It is obviously a poorly run Starbucks with no accountability for awful service.
Nice selection of drinks.
Never been disappointed. Just wish it were bigger!
This starbucks location deserves 5s.. according to the great service, in&outmy first time to this location, and so far my white mocha was ready in no-time.
Very nice staff and great coffee❤
This starbucks is sort of a rip off I ordered a trenada cool lime tea and the thing had more than half the cup FILLED with ice.