I had outdoor carpet installed over a month ago and still waiting for it to be taken care of. The installer got glue all over my railing, the block, siding, post and j-channel. I have tried to give them a chance to take care of it but I have no resolution. I want my money back and for the Home Depot and not the installer to remove the glue. Do not use them for carpet installation. Their installers have no respect for other’s property.
Few customers wearing masks, employees not wearing masks properly.Rude employees when I asked them to wear the mask properly.Employees could not or would not answer technical questions .I am a disabled Vietnam vet with complications from Agent Orange that increase my risk of Covid even though vaccinated .On line is not an option since very little is standard in my house
My 45 yr old son asked mean customer service lady tonight if he could put 2 unpaid for carts behind her desk..she said why dont you pay put in the car and come back to look at plants? He was ready to walk out..Tim the stock not came by said I can put 2 carts by self checkout and you can get plants and do one check out. My son pointed to the customer service sign and the lady and said you are customer service..customers heard all this .My son spoke to the manager and said how great Tim was. He did not mention miss meanie.. She needs to work I say but not in customer service. I deal with customers all day and we relish customer service to our customers..Have a great evening!
Ed in appliances was very helpful in helping put together an appliance package. I would recommend him if your looking for a straight shooter.
Just on of my favorite home improvement stores to shop in. Always very clean and the customer service is excellent.I usually can find what Im looking for.
They canceled my carpet installation two times. The 3rd time two little Mexicans showed up to lay 16×31 carpet down in an attic. Claiming they dont wanna do it because they are too small and weak to haul carpet to 3rd floor.
We ordered a shed from Home Depot on 6/1/2021. It was to be delivered 7/5 to 7/8/2021. On 6/24/2021 I received a text the shed was shipped. On 6/28/2021 the money was deducted from our account. On 7/7/2021 I called because I had not heard anything as to delivery. They did not know anything. Said they would check. Said the shed was still being made. I called Corporate Headquarters and explained the situation. They said they would check and then went on to say it was shipped on 6/24/2021. I explained that customer service said it was still being made. She said she did not know where they got that information. So I emailed the CEO and a customer representative emailed me and said he would check into it on 7/12/2021. I also tried to email the company building the shed and they said they were busy and would try to get back to me. As of 7/13/2021 I had not heard anything. We went to Home Depot to talk to the manager and never did. We decided to just cancel the shed because we soon will be leaving for vacation and do not know when or if the shed will be coming. We never thought that the shed would have any interference with our vacation 3 1/2 weeks later.
Ordered OSB on the app. Picked it up a week later. The staff loaded up our trailer with a forklift. No miss, no fuss. We were in and out in less than 30 minutes. Great service as always!
The associate techs were very helpful and respectful. Had everything I needed and then some.
Great selection but didnt have peat moss at my last visit
Decent service and product. I have placed a couple pickup order, this is fine if the item is small. They can pick it and store the item upfront.. If the item is bigger plan on waiting at the store. I think they pick the item when you get there, even after you get the email that it is ready for pickup. I have waited 15-20 minutes waiting for then to bring the item up front. If you are in a rush, just go and pick if yourself.
Paid for 10 bags of mulch and when I got home there was only 9. Apparently the employees need to learn to count. Not worth driving all the way back for. Thankfully they were only $3.30 each.
I think better plant selection then there competitor. And I like both
Its a good home Depot. The aisles were cluttered with impulse buys, though. Kind of annoying.
Great experience. Answered all my questions.
Great store, great helpful employees.
Bought a brand new propane tank only to realize apologies getting home & installing on my brand new grill that it was empty.The valve had been turned on already before I even purchased it.I has to use pliers to turn it off
The girls stocking plants were very helpful and pleasant. The check out girl was very pleasant also. Made the morning great.Thank you
Had a Hampton Bay patio set we purchased. Both the dining set and chairs, plus the matching conversational set (couch and two love seats) all total about $2,300!Less than a year old, and the table got damaged due to wind. I called customer service to purchase just a new table, and they were not able to sell me one . They said I would have to buy the entire set over again. What total BS. Now I have a patio set with no table. They said call back in two months and they would be able to place the order then.Beyond frustrating. Will never buy from them again.
The lil ladies at the Customer service desk are true Sweethearts ! I enjoy seeing smiles on their faces while serving customers !
Menards will have them out of business within 2 years. You heard it here first.
They say they honor veterans for discounts, but they dont unless you have a military id. Lowes honors veterans discounts without a military id, all you have to do is register with id.me, so unfortunately for Home Depot I only go there if Lowes doesnt have what I need!
Always get good help very nice employees
They were very helpful and greatly shortened what could of been a very long trip of me trying to find solutions to my problem. Not one associate that I encountered had a problem setting their work aside and helping me. Greatly appreciated.
No cashiers, a salesman didnt know if they had the LCD light in stock, the other sales person was helpful
Super helpful. Thanks
Good prices, sub par service, severe lack of knowledge of own products, poor support for their own products. Good luck finding someone to help you and if you do they are clueless
Cant find help. The help you can find cant help you. Please get these people some help.
The most friendly helpful associates work at my Greensburg Home Depot!
Confusion about fencing. Place needs management with common sense
Helpful, professional employees. Always have what we need!😊
Way better than Lowes in everyway possible.And wow they actually have deals
Good place to go people are very helpful
If you are shopping for flooring at the Greensburg Home Depot, see Katie. She will go out of her way to help you. I flip 30-40 homes in Western PA a year and anytime I am in the Greensburg area I will see her for flooring, every time. Its the kind of customer service you deserve.
I ordered a front entry door in February of 2020 and was installed in July of 2021...no follow up after installation at all...go elsewhere to get an item like this. Door arrived with a scratch and I have zero help from Home Depot on this. They are bad JUJU.
Staff was helpful. The store said they dont carry the product I wanted but the website says they carry it.
Staff are very friendly and helpful. Great outdoor deals!!
Employees were helpful & nice. Both were women!
Used to a different layout at a different home depot asked on staff a question listened to him he was wrong. Asked a second staff he was honest said he was new and did not know but found so.eone to answer the question
They always have everything I need in stock unlike lowe......nevermind
Always have everything I need
Clean and easy to find stuff! Nice Associates!!
Quality at a fair price. Easy to social distance. Helpful employees
Returned an item that I had lost the receipt for was made very easy by the return clerk.
Terrible experience with getting carpet from this location. They use a shotty third-party installation company. Fine for buying nuts and bolts but Ill go to Lowes for future big purchases.
Friendly and useful staff. Typically does not take long to find someome to help. Kids always enjoy the kids workshops they have.
Their website said they had 19 of the items I needed. I drove 25 miles plus paid the turnpike tolls only to discover that their website is often provides inaccurate information regarding items they have in stock. Home Depot is not a business you can count on.
Ordered on-line and picked up at store !!!Smooth transaction and got what I needed
The lady working there at 6am when I was picking up things for the company my hubby works was super helpful and sooo nice!!! Would definitely go there again!!! She was an older lady but treated me sooo kind....like a person not a number!!!💞💗
Stopped giving non-active vets discounts. will go to Lowes in future.
They dont have KN95 nor N95 masks at The Home Depot. A quick stop in and out of the store. I spoke to a rep at the front counter to inquire.
Employees are always helpful,and usually plenty employees around and easy to find one..and they’re knowledgeable in the department that you’re shopping in..
Aces! One of my favorite places!
I always go here first if a box store is where I am going to shop. I have found that employees are very knowledgeable about their area and you dont get the feeling that you are interrupting their day.
Listed as rental store. Website said 3 machines were available for rent but store doesnt even rent machines. Now i have to hunt down equipment for a job being done today.
Not all, but some of their employees should not be working with the public. Rude and ignorant.
Everything is well stocked and plenty of store associates around to help you find things or help with any questions. I found a Air Wick oil warmer and 3 refills for only $1.00!!! Thats a great deal!! They just had them sitting at the register...glad I went to that particular register coz not sure if they had them at every check out!
Similar response like Lowes. Employees see you coming and head 3 aisle over like their busy doing something so you dont ask a question.
Always have what I need for all of my home improvement projects
Better than Lowes by far!
It was awesome actually.... and the price on my windows were $100 less ...PER WINDOW. Lowes was ridiculous. The store was clean, everyone was wearing a mask... We were in and out in 15 minutes.
Great service by some workers, others walked around with no apparent things to do. Joel, Ryan were very helpful. The young lady at the register was equally nice
I go to the contractors desk, they don’t know how to do PO’s nor do they know what to do with job numbers or anything... all they do is check out like any other register. The lady said she’s been there for 19 years too. Seems like a training issue
Home depot does it best. It is very easy to find what you need and get the service you require. Fast shopping and fast checkouts with great service.
Michelle in appliances was very helpful and honest. Thank you.
Very helpful with loading car without asking
Went in to get pressure treated 2x2s. Quality was terrible. So many huge knots and defects. One broke in half when I lifted it.
This store is lacking in some electrical (wiring) connectors. Also they dont carry machine bolts smaller than 1/4 in. bolt size.
In and out quickly staff was helpful
Easy in and out with everything we needed. Not crowded on a Fri afternoon. We got the help we needed both cutting wood and finding items for our project. No wait at cashier.
I have mixed reviews on this particular Home Depot location.Lets start out with the good...The garden center here deserves a 4-5 star rating. They have a very good selection of plants each spring, summer and fall. The employees staffing this par of the store do a fantastic job. Even if you buy an entire pallet of mulch, theyre right on top of it...The rest of the store is your typical Home Depot. It has reasonably stocked shelves like all of their stores. Its as clean as youd expect from a hardware store.Now for the bad.....Customer service or should I say trying to get someone to check you out. Hope you cleared time on your calendar. We bought a full pallet / bundle of 2x4 studs. From the time we got in line and the wood was finally fork-lifted onto our truck was 1 hour 45 minutes.FYI it was on a Wednesday morning around 9am. The place wasnt that busy...
All good.
Great service and always has good stuff
Masks no longer required for vaccinated. Was strange seeing peoples faces...
Didnt have anything I wanted
Excellent customer service. Everyone I asked for help sent me to the exact location to find what I was looking for.
The employees at the Greensburg store were very helpful and they had everything that I needed. Great experience. 😁
Great place for items for home projects
Well organized, polite staff, quick checkout and solid, conscientious safety rules for the current beer issue we are having.
My husband loves this place! We have made many large purchases at the Greensburg Home Depot. Manager is very willing to satisfy his customers.
Drove over to pick up a shed. Saved over $100 with the deal and my military discount. I look forward to doing business again,😀
More of a selection compared to Lowes and definitely better quality products.
Wish I could give it no stars. Drove an hour to this store to pick up a trailer. When I got there I discovered the guy I talked to on the phone does not know the difference between an enclosed and open trailer! Total waste off time!!!
Had questions about lawn mowers. Trying to decide which one to get. Stood there for over an hour and not one employee in sight. Went to customer service and asked for help. They said someone would be right over. Waited another half hour and still know one. Terrible customer service. Its like they do not even have employees here.
Items where not in stock like website said but understable with the pandemic
Girl with the shop vac parts was helpful.
Great selection and friendly people.
They got everything you need for home improvement
Fairly helpful for a big box store. Easy to work with if you have problems or complaints. Good for medium sized projects but still stick to my local ACE hardware store for household repairs.
The Outdoor Flower Selection is the Best that Ive seen by far! Beautiful Assortment and They are Very Well Watered and Taken Care Of! 🌺🌷🌼
I had a very good experience in the kitchen center. The girls are very knowledgeable and patient. I will soon have a beautiful kitchen thanks to them.
Joe Bidens economy is crushing material cost
Always find what I need.
Nice store, very helpful employees