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Gerber Collision & Glass
712 Sunshine Way, Greensboro, NC 27409, United States
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Gerber Collision & Glass
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Ma
Review №1

Gerber collision and glass did a great job fixing my car. They were fantastic to deal with. They were friendly, kept me in the loop the entire time, the work was phenomenal and completed promptly. I’m obviously more than satisfied with my experience, and I would recommend them to anyone needing work done to their car. Thanks!!!

Sc
Review №2

Customer service was top notch. The staff at the front desk were friendly, personable, and warm. I would return here for service any time. The work done was timely and so far everything is running smooth. I cant comment on the pricing as my visit was mostly covered by insurance.

Si
Review №3

Its a very clean shop and the workers seem put together. My old issue is with theyre lack of interest in fixing my vintage car after being rear ended. I wouldnt waste my time with them if you have an older car/truck.

sa
Review №4

Gerber has such a friendly atmosphere. Very efficiant. Had all my claim information. My appointment was timely. I would reccomend Gerber Collision & Glass.

la
Review №5

Do not use them for your car to be repaired. They overlooked a brake issue with my sons car that occurred during a accident. They do not want to repair nor do they want to be truthful about the issue. Gerber let me son leave the auto body shop with the brakes not being repaired and to fail him on the highway. This could have ended tragic. I will be submitting a complaint to the BBB. Just be careful if the insurance recommends this shop. They get a discount and work with the insurance company. The person involved in the accident they do not care about.

da
Review №6

Excellent service and repair. Very friendly staff. Their work is amazing. You couldnt tell my fender had ever been hit. I highly recommend these folks.

Aa
Review №7

The staff very professional, but the work on my vehicle was ok.

Tr
Review №8

Gerber messes up the repairs on my car twice. Said they would pay for repairs and rental car but didn’t had written a review prior to this, but they apparently removed it so you wouldn’t know the truths about how unethical and unsafe this company is. AVOID ATALL COST! Will be contacting my insurance company again to try and have this company removed from the recommended repair list.

Ma
Review №9

This is a high standard quality business they do excellent work. Deal with mostly insurance claims. Need to make an appointment if you need repairs done other than insurance claims done.

Su
Review №10

Highly knowledgeable and experienced staff!

ja
Review №11

Just horrible service called this company to schedule windshield replace they have a contract with glass America who came out they put in a new winshield and never replaced the moldings to my car the tech was beyond disrespectful he never called me to say when he was on his way or even the work was done. Spoke to a dispatcher who stated they would have my moldings ordered this week . Never did that happen received another call saying the dealer didnt have one of my moldings so I have to wait. Didnt even give me a time frame but was quick to charge my credit card ! I would never recommend them to anyone and will be contacting BBB regarding their services !

Ca
Review №12

They working on my car. Heard they do good work.

Da
Review №13

This has been an experience like no other. Craig and his team take vehicle repairs with extreme care and concern. The precision detail to body work and mechanics sets them apart from others. If you want to make sure your car comes back the way it was before then this is the place. Kept us up to date on all repairs and insurance claims. This is our second repair with them and we will continue to use them going forward. Again I can not began to explain the top notch service we received. This is something that most business lack and will never regain. hats off to you guys and continue the great work.

Do
Review №14

Ive​ used Gerber twice now and have never been disappointed. Very happy with my results on my car

Je
Review №15

Great work! Completed as promised

Da
Review №16

Great work on my Caddy. Matched the oaint perfectly.

Le
Review №17

These people fixed 2 of my cars. They keep you in the loop at all times. Telling you what they doing to your vehicle how long it will take and if something comes up they will call you personally to let you know. The staff is kind and professional.

Ke
Review №18

They were recommended to me by Liberty Mutual. Worse recommendation EVER. They called me on a Friday and said my car was ready but the fog light wasnt working. They were supposed to fix it and call me back on Monday. They called me on Monday and said it was ready. When I got there and inspected my car, I found that the same light they were to fix had busted glass. Make them fix one thing and they will break another. And to hell with trying to make it right. They give the most cockamanie excuses and send you away.

An
Review №19

They were full I have to come by on different dates

Do
Review №20

Very professional and efficient

Jo
Review №21

Great people, friendly and fast service

Le
Review №22

At times this place has excellent customer service. Also the front bumperwork they did on my SUV was good. There became a problem with my truck that THEY cause....and that I went back about 4 times that I never was 100% clear about and they did NOT Fix....told me that I had to go to a dealership & sent me on my way.I filed a complaint wity my insurance company and according to them, one of the Managers falsely communicated with my insurance company that they told me that they were outsourcing & referred & helping me to a dealership. This caused much miscommunication between me and my insurance company....until someone FINALLY listened to me and read the notes.I should NOT have had to go back 4 times with a probem THEY caused. I also have witnessed poor customer service & communication between them & Enterprise Rental car.

ga
Review №23

They are great people and do great work👍

Da
Review №24

Very helpful and friendly.

An
Review №25

Professionals all the way to the last day!!

Ch
Review №26

I had my car fixed here because it’s a State Farm preferred repair shop. When I picked my car up it’s peeling under one of the decals where they obviously pulled tape off and there is scratches where they pulled off molding. When I spoke to a manager he said they didn’t do it and shrugged me off.I’m calling State Farm and I will NEVER do business here again

De
Review №27

Guess they are OK. Did not get car fixed rhere

Cy
Review №28

Took parts off my vehicle Anns replaced them with broke ones

Vo
Review №29

Did great work. Long lines but worth the wait.

Ta
Review №30

The service here is terrible. The manager is not helpful. Ill never come back. they fix your car and leave scratches

St
Review №31

Terrible work! You’ll pick your car up and it will be damaged from their carelessness.Speaking to a manager does no good, he doesn’t care he’s already been paid.Never EVER will I go or recommend Gerber to ANYONE!!!!

Se
Review №32

Great people

Be
Review №33

Held up to their warranty.

Ra
Review №34

Repairs were completed 2 days later than promised

Ch
Review №35

This place sucks I was on hold for 30 minutes and finally hung up and never did get to talk to anybody!

Vu
Review №36

Worst customer service ever!

Ma
Review №37

Very professional bunch.

Mu
Review №38

Good

Information
22 Photos
38 Comments
3.8 Rating
  • Address:712 Sunshine Way, Greensboro, NC 27409, United States
  • Site:https://gerbercollision.com/locations/greensboro-nc?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_NC&utm_content=SEO_Greensboro&utm_term=972887
  • Phone:+1 336-885-1631
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
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