Their automated attendant is very poor. For a local business they wont even answer the phone.
They were quick, efficient, friendly and cleaned front of car. Great job!!
Ordered new glass for my truck, the guy taking the order didnt know what kind of truck I have so he sent the wrong glass, had to reorder
Great friendly fast service, at a reasonable price. will definitely be back, and will be recommending to my friends.
Very expensive but they were available to work on the car. Good workers there. However if you have time and are paying out of pocket I would shop around for a better price.
Everything, from the clean waiting area to the smiling techs, to the faster than planned service was great. Ill tell everybody whos looking for auto glass!
I have been trying to inquire about fixing my windshield for over a week and a half and have yet to hear a quote back. I inquired twice on the online forms because they don’t allow you to call and just get a quote. I called, I filled out the online form, I’ve waited and have not heard back. Will not be using this company AND I’m telling everyone I know about the bad customer service and response times. I’ll be looking elsewhere and making sure all friends and family do too. Very unprofessional.
Been to this site many times over the last couple of years, live out in the country and rock get kicked up into my windshield often, they are friendly, and very efficient at getting me in and out quickly.
Had a mobile appointment to replace my windshield. Safelite showed up on time for the appointment. Thoroughly explained the process, laid out time expectations and followed through. Cleaned up well. My Jeep looked good as new price was fair, and tech was courteous and professional. Will be calling on Safelite again for other cars needing glass repair.
Courteous folks at Safelite!We have vehicle with all these sensors in the windshield and so is very spendy to replace.Anytime we get a rock chip we immediately get it to Safelite to be filled. Cuts down on the chance that the chip will become a large crack.I was able to make the appointment and get it fixed same-day! They also found another chip that we didnt know about. Good deal.Highly recommended.
I got my windshield replaced a couple weeks ago and unfortunately my trim pieces werent put on correctly afterwards and ended up breaking off my car as I was driving. I tried to reach out, but its difficult to contact them about this issue for some reason. They were nice when I had my appointment, but since have made it difficult to resolve this issue.
Fixed my chip. Billed my insurance.good service
Very fast service and done well. Nice people
Never can get ahold of live person frustrating.
They working fast than less than 1 hour on my car and awesome job
I am giving 1 star because it doesnt allow no stars.I have never used, nor been serviced by Safelight, however I did recently contact them for a quote to replace my windsheild on my 2002 Jeep. Good grief, I couldnt get a quote over the phone, I had to go on line. I find out after I make the phone call ( I for one do not like automated anything, when I am looking for a service, I want to be able to talk with a person, you always have a question that arises when youre on the phone with a person). The quote I get is $336. I have no information about a warranty, but Im prompted to make an appointment. The do give you the option to pay out of pocket or go through your insurance.Shopping around like I do I found Jiffy Auto Glass, based out if Denver. (A person answered the phone and my questions, and set the appointment). They are mobile, so they will come to as well. I was quoted $189 + tax. I paid $207 total and I have a life time warranty, proven by the warranty card given to me by the technician. I was called when they arrived and I met them at my parking spot, and then they called again when they were done. I again met them at my Jeep and paid. Easy peasy. I would recommend Jiffy Auto Glass to anyone, the customer service was phenomenol. Thank you Kyle.
My experiences at this location include installing the wrong windshield and then arguing with me that it was the correct one. Then the next replacement they ordered the wrong one, then they got the right one and now they placed the washer fluid lines over the wiper arms causing them to be pulled out when you use the wiper.So if you like having work done several times and multiple trips to their shop this is the place for you
An amazing experience...stopped in and they put my rearview mirror on. I will definitely continue to use them. Thank u!
Great except for road construction going on in front of it. Was told it could take at least 2hrs 30 mins. They had to recalibrate the camera also but took 1hr 15min. Great job.
Replaced windshield on my Subaru equipped with eyesight. Windshield is excellent and recalibration of eyesight is perfect. Thanks for the excellent service.
You cannont easy get ahold of someone to make an appt. or price shopping
They were fast and did a great job
The tech was awesome and did great job and was very friendly and great at what he does.
They are awesome very fast and great service and Austin is fantastic to work with
Got my side window fixed
Great experience. They are so professional, kind, and courteous.
They call you to make an appointment but if you miss their call they leave it so you can’t get ahold of anyone worst customer service ever can’t contact any of the stores right now either due to COVID so not sure how safelite expects anyone to get ahold of them.
They were fast, friendly, and did an excellent job with replacing my windshield! Thank yall so much!
Quick easy and very awesome customer service.
Great mobile service.
Had a rock chip in my windshield. Went to get it fixed and the repairs failed. Got the warranty that first time going in, returned the second time and was told the warranty basically was nothing but paper. They did another repair on the same crack, that repair did not work either and now my car is illegal to drive due to the crack spreading all the way across the windshield. And are still refusing to honor the warranty, corporate was called and told me that they should not have done the second repair, it was against company policy, and they would replace my windshield. Now they are telling me they cannot because the people who worked on my car did not put it I. The system that we were in there to begin with. I have a copy of the receipt and warranty and now it’s time for the next step.
Smooth process, wonderful Tech, excellent service overall.
These folks were fast, efficient and very friendly. The job done on my glass was outstanding.
Great service, easy to schedule and they were very fast. Windshield is as good as new!
Horrible customer service! Massage appointment say there 1/2 hour to find it they dont have my windshield. Horrible
Extremely fast service and dine right the first time. Definitely recommend.
I wasnt able to get my windshield done as fast as I needed but they were very busy and did what they could to get it done asap. Appreciate it. New windshield is great. My left wiper was little bent after installation but other than that was great.
Great experience! I brought my car in for a scheduled appointment near the end of the day, and the courteous and efficient staff had it in and out within half an hour. Whats more, they did an excellent job repairing the chip in my windshield. Even knowing where the chip was it took me a moment to spot it, and if you didnt know it was there youd never notice it.
They made quick work to repair a rock chip to my windshield. Fast and friendly service!
I was highly impressed with the work done on my windshield. It looks great And was completed quickly. Customer service was amazing. The waiting room is well equipped and comfortable even if you have kids. I loved the Usborne books collection and it made it easier to wait with my daughter.
Safelite is great! They always seem to be able to do same day mobile repairs, which is super helpful! I drive county roads and highways a lot, so I see Safelite fairly often. All the techs have been great, especially Gerald... that dude goes above and beyond! Thanks!
Excellent Customer Service from the techs, mine and the others I got to observe. The Appointment Manager at the desk was not as enthusiastic about being there which is a shame since she has the interaction with all the public. I hope she was just having a one-time bad day. I am about to give them another chance so I will give another rating.
These guys are great at what they do. I will never hesitate to call them when I need them.
They were super nice. Tried to get me as many discounts as possible, too!
I got my 2018 Camry windshield fixed, great work done
Service was great. Food great. View from our tabke great
Courteous and professional in Greeley, Colorado. The price for installing a new windshield was affordable and reasonable. I was pleasantly surprised to learn how the toll sticker was swapped out for a new one, and I didnt have to notify the DOT about the change. Easy Peasey.
They replaced the windshield of 2 of my trucks great job guys.
I was very pleased with my experience and the service provided! I called for a chip repair and they were at my house within a couple hours. I am very happy with the work that was completed . The gentleman who came to my house also called me several times to keep me posted as to when he would arrive and when the job wws completed. Great service
The manager Austin is very respectful and always on top of helping out. He stayed and fixed my car 2 hours past close on a weekend. Great work! Thank you!
This place is so expensive theres hardly any shop here thats why they take advantage but im not going ever here so are my people, i pay $100 for my winshield in utah and they wanted $75 for a lil rock chip repair
Installed windshield. Didnt reattach washer fluid hose, didnt reinstall clips and left panels not installed correctly. I had to call them many times and was put off several times. Their excuse was new employees. I was without my truck for two days. With a lame excuse 😡
I used Safelite MOBILE last week through my insurance company. It was so easy and uncomplicated. My insurance agent emailed them - within the hour Safelite contacted me. We then set up an appointment for a day that I had available. (Times are in a 4 hour window which is great that its not an all-day wait). The technician called to confirm that morning and gave me an approximate time. Then called again when he was going to come about 1/2 an hour earlier than expected. He was very polite and courteous - explained things in detail - and took less time than expected to complete the window install. I was very happy with the service and the work performed.
They did an amazing job! Will absolutely return if I have more glass damage, which based on my exs I will have
I made the appointment online for the mobile repair. It was quick and simple and my insurance covered it immediately. Gerald came to me and did a phenomenal, quick, and professional job. Took maybe 20 mins to fix 3 chips. They will get my business in the future!
No comment
They came about a week ago and called a head of time so I did not have to wait the entire time range. They are the only place we use and we love that they can come to your house so we do not have to wait around in a waiting room. He did an outstanding job!!!!
I was impressed. They worked directly with GEICO to fix some rather large rock chips in my windshield, super easy. I had an appointment that I set online. They were ready, and all was completed in about 20 minutes or so. Can barely see where the chip was and they found another one I didnt notice and went ahead and fixed it too. Everyone was friendly, fast service and the repairs are excellent. Ill be coming here from now on for auto glass repairs.
I have a split wind still on a kenworth. The 1st time they came out to my house they had the wrong glass put my truck at a service another day. The 2nd time they came out I wasnt home, I gave them the authorization to do it anyway while I wasnt there, yes I got new glass but the weather stripping warped all over the place and the retainer strip is broken in several places and hanging out all over the place.
The customer service was fast and friendly, quality work done, and they go the extra mile. I was pleased with my windshield and happily surprised they cleaned all the other windows, vacuumed the carpet, and replaced my transponder for e470 for free. I would use them again.
Excellent experience and great customer service. Friendly and professional staff. Repair was better than new.
Great help. Friendly staff. Very knowledgeable.
William did a good job needs a raise
Great service. Gets you Iin and out very quickly
Fast and great service
I was in and out in 25 min. And they did a great job!
Have had 3 or 4 interactions with Safelite Auto Glass from simple chip repairs to mobile windshield replacements. Have always been expedient, thorough and professional.
Great job
Setup online, had an appt NEXT day, got texts alerts, excellent service, techs are professional and know what they are talking about!
Great customer service! Good people doing business for the right reasons. I wont go anywhere else, I love Safelite.
I change my Windshield here very cheaper and well done. Thanks
Good deal very quick and very courteous.
The service was as great as the price. The staff in Greeley had excellent customer service.
Excellent customer service, very professional & accommodating. Prices more than fair for the service they do. They got my vehicle in and out in less than an hour. Will be my go-to spot
Was very happy with my service. Everyone was very nice and.i am very pleased with my experience here...I would recommend anyone to go here and.have their glass repaired or replaced
Took care of are chips in the windshield no problem! Made sure we were happy with the results and we were!!
Quick, professional, quality workmanship. I will definitely recommend to friends and family.
Great customer service! Use them every time I need a new windshield... often here in Colorado.
Austin was awesome he got me in and out fast, customer service is great, I highly reccomend this Safelite store.
Shady experience they tried to repair my car without first letting me know they where going to repair it and the excessive price to do so. They tried to pull a quick one on me.
This was my first personal experience. I made an appointment on a Thursday and scheduled for the next Monday during 8 AM to Noon. To my surprise, the technician called me after I told their services to send a text. He told me he would actually arrive at noon instead of the scheduled times. After arriving at 12:45, the Tech was very unprofessional. Demanding my keys to my truck. He also continued to throw my truck doors open and slam them shut as if he was unhappy to be doing this job. He did not vacuum nor clean any of my windows and actually left suction cup marks on my driver window and driver side door.
They were busy but took care of me. Given a little discount for the wait.
I am a repeat customer for this brand and this store location. They do quality work and warranty their product.
Terrible service. They make you wait two hours for a simple window change, lie to you about not being able to order the correct factory window, and brake your stuff. We had an ignition broken on our truck and went back stupidly only to have them not replace inside wall panels when they redid our window incorrectly. They left the speaker out and didnt replace the screws from the panel they took off. Terrible service. Avoid this place!!!
They are polite and very kind. they go above and beyond! i mean they didnt have to but they vacuumed my front seats and cleaned all my windows after replacing my windshield. WHO DOES THAT!
I had an appointment this day, co. said they would be here between noon and 5:00 pm. At 4:15 pm I received a call saying someone was coming right over. At 5:05 I called and after being shuttled to a couple of phones, I was told someone was in the process of loading their truck. I said I was not willing to waste my entire evening and they needed to be here within the next 5-10 minutes (I live 10 blocks from their store) or forget it. The man said he would let me know and I never heard anything back.
Anthony is the man! Amazing customer service, quick and quality work! Will recommend!
Got my front windshield replaced today very happy with the service polite and courteous they said i had some rust under the windshield and they sanded it and put a couple coats of primer on it to keep it from getting worse windshield looks flawless and they even fixed my rearview mirror which was loose, vacumed my carpets and cleaned the rest of my windows too. price was exactly as quoted five stars.
The man whom worked on my truck was very thorough and kind. Clean.
I cant even see where my pit was fixed unless I look really hard. I would definitely recommend this Safelite repair shop to everyone I know.
Good installer and overall good service
After 50 minutes on hold never got repersentive web sit didnt no window replacement for car
Quick, thorough. Did a great job on my windshield.
Excellent service, nice waiting room
I setup my appointment and even they got double booked they still got me in within 5 mins of my appointment time and dropped me off at my place and picked me up afterwards. I do not make too many reviews unless they are outstanding or horrible, thanks a lot guys and great job.Kenneth
Kind and courteous staff. Just wish wed known how long it would take!
The work is good, the customer service isnt great though. No one is friendly or personable.
Thought I had set up an appointment to have my windshield replace on line, but they didnt see it on their end. But they were very helpful in setting me up to have it done later in the week and with an extra discount.
Friendly, fast service, same day appointment. Chips look great considering the damage when I came in.