Staff is terrific! These people stand behind what they sell. Follow-up and service is scheduled as part of the purchase of aids, and they are always available to troubleshoot as needed.

These ladies are very helpful, very friendly and very accommodating! In fact, we’d say they’re “THE BEST”!

Amazing customer service.Sandy is caring, attentive,and knowledgeable. Autumn is attentive and kind with her follow ups. The best place for your hearing needs

Autumn was very helpful. Thank you 😊

Hearing aid institute,in Greatfalls is absolutely, the finest, the folks there are extremely helpful, and knowledgeable, thanks

The staff are caring, wonderfully supportive, and patient with those who are getting hearing aids for the first time.

Sandy was great! She was really informative, and was really through when explaining things to me. A great experience! I would highly recommend this place!

Both of us (husband and wife) wear hearing aids, and have had excellent service from the entire staff. If I need something quickly and drop in, Autumn, the receptionist, tries her best to get me what I need and usually succeeds. Great service, knowledgeable and friendly.

I have worn hearing aids for 40 years. Needless to aay, I have a lot of experience with various providers. Hearing Aid Institute in Great Falls are great! Their staff/owners are professional, knowledeable, friendly, and provide everything you need from hearing testing, to fitting and adjustments, to helpful options for financing. I highly recommend these folks!

I was beyond impressed and satisfied with the care I received. They are so helpful and informative.

I have dropped by the office on several occasions to purchase hearing aid batteries and on occasion have had my hearing aid cleaned and adjusted better to suit me. The office staff has always been friendly and very helpful and they have great tasting snacks on the reception desk top.The cleaning and adjustments on my hearing aids has been great and again the office personnel has been very friendly and helpful.Thanks for being there Hearing Aid Institute you have made my wearing hearing aids very pleasant and easy to receive help and assistance.Thanks again,Fred BeyerI stopped by the office this week and needed to purchase some batteries and the office staff was very pleasant and helpful. It didnt take long to get what I needed and that was great service.Thank you.Fred Beyer, another happy customer!!!!

I have been with HAI for eight years.Their service and assistance regarding any questions or service I need is always completed to my satisfaction. Cleaning and adjustments always free. A very friendly group of professional folks.Dave Jacobson

Very friendly people. Helpful. Good information

This office goes above and beyond what I expected for my hearing. I couldnt ask for a better group. They gave me the best gift of all; I can speak to my grand kids again!

Melissa helped me withmy hearing aid problem when the store was closed as I was in the Falls from out of, town she was so helpful & kind I would recommend your business to everyone I know!

Melissa was very knowledgeable and helpful

Always a pleasure.

Would give 5 stars, however a rude, condescending, presumptive and unhelpful receptionist is costing this business. Its unfortunate.