Thank You EyeMart. You did an excellent job of taking care of all my needs and glasses, fitting them correctly and even fixing my old ones. And at an affordable price. I am recommending you to all my friends and relatives. Excellent service at an affordable price.
I was taken care of by a person that was very helpful and friendly. Even tho it was busy there I didnt feel like she rushed me through. Love the glasses and the price was great.
I am very very happy with me new glasses! They are just wonderful. My office glasses work great with looking at my computer all day.
As usual we have had a great day 1st at Drs office then in the store for glasses. Nice to be able to see again.
Absolutely mindblowing service they got here! I am literally blown away! Been having chronic headaches and dry eyes and with my insurance everywhere I called wouldnt see me but when I called eye mart they got me in quickly and turns out the place before really messed up my prescription! Ugh! But these guys took care of me even got my glasses 10 min later! YOU WONT REGRET GOING HERE!!
Had an awesome experience! Chloe was so helpful and assisted me in choosing my glasses, thank you so much!❤️
Chloe was great. Very helpful and informative. Definitely using them again. Fast!!
Their service was fairly quick and easy and I had my glasses in less than an hour.
Had an EXCELLENT experience! Fabulous customer service was delivered by Rebecca! Received two wonderful pairs of glasses within an hour. This place can’t be beat!
Staff is friendly and efficient. My glasses were fine in 15 minutes and my daughter’s were done in 12!
Customer service was amazing and everything was done very quickly.
The staff was friendly and worked with me to determine the best package to meet my needs. I barely left the parking lot when I got a text that my glasses were ready!
Outstanding and friendly service, great selection of frames, and very fast getting my glasses (about 20 minutes). I highly recommend this business!
Chloe was AWESOME! Great customer service and great overall experience!
I stepped on and broke my eyeglass frames. I took them in to Eyemart and was greeted by Chris ( female). I explained that I was not eligible for a new pair of glasses under insurance until January. Chris went to work immediately to find an inexpensive pair of frames that would fit my lenses. Another employee also willingly helped out. I was out the door within 30 minutes with a better than expected outcome for under $35. This is my 2nd outstanding experience at Eyemart over the past year. Its a blessing to have Eyemart here in Great Falls. Thank you.
Stopped to get glasses yesterday and Rebecca waited on my husband and myself. She was awesome! Helpful, considerate, polite. Havent had such an easy and enjoyable experience getting glasses in years. She was very diligent in making sure we got the right frames and making sure the measurements were accurate. We will definitely be getting our glasses there in future too.
Great Place. Have a great selection for kids that I loved, name brands. My baby loves her glass got two pairs at the cost of one pair at a different place I tried first. They was fast had both pairs done within 10 mins. Great job. I will be coming back.
You cant beat their prices! Not to mention they are extremely fast at getting your glasses ready for you. Customer service is great as well!
Super efficient with fast friendly service
The eye doctor they recommend got my prescription wrong and then both of them together charged me $200 more then any ware else
They were done in an hour, amazing thanks
I rarely write reviews, but I feel like I want to this time. We are from out of town and here for a month and my husband broke his glasses frame. I went into Eyemart to get a new pair of glasses for him as he was working and couldn’t go in himself. I picked out the frame and bought a spare pair too and they said it would be ready in an hour or possibly less (what! Amazing!) I decided that I would just do some errands and come back in an hour - 11 minutes after I left the building I had a text that BOTH FRAMES WERE READY! Absolutely incredible! And they had great friendly service too, as well as good COVID protocols.
Always impressed! Great customer service. My kiddos glasses are done in under an hour. They are also conveniently attached to the best eye doctor in Great Falls!
This was my 8 yr olds first pair of glasses. The staff treated her like any other customer and went above and beyond to make it an awesome experience. When we left to wait for them to be made we were happily shocked because the glasses were done in 4 minutes!!!! Best experience ever. Thank you all so much for making this a great milestone in a childs life.
Great customer service! The doctor was very good with my kid. The office staff was knowledgeable and friendly. The folks on the sales floor greeted us as soon as we walked in. And everyone was so helpful and nice. And we had our glasses in under an hour. It was a very positive experience. And I will definitely return for any other eye care needs.
It was time to get new glasses but money is tight right now. I saw the ads on the tv for eyemart express and knew that it was going to cost more then what they said on the tv, but how much more, my last pair of glasses cost me $700.00. So this is an honest review and I will post photos of the glasses I got along with the receipt. I needed bifocals and also wanted my second pair to be polarized sunglasses. I got the basic frames which I really like. Got the scratch resistant coating and the gray fade, altogether I spent less then $300 for both pairs (see photo). I am extremely pleased with these glasses and would highly recommend eyemart express.
Great friendly help from all the staff. Quick service, clean showroom. Wonderful experience.
They were very helpful with both my children. Very fast and efficient also. Thanks. Greatly appreciated.
Eyemart is awesome! The staff greeted me as soon as I came in and they were very friendly! My glasses lost one of their nose pieces and the gal replaced them both for free and I was very pleased. I will for sure be getting my next pair of glasses there in the near future. 5 stars for an amazing experience, I definitely would recommend!
Chloe....she was attentive, knowledgeable (she helped me figure out my insurance) and straightforward about which pairs of glasses suited and which didn’t. I appreciate that kind of honesty. I hope her boss knows just how valuable she is! Glasses not only fit well and were perfectly ground, they look good, too! I would definitely use them again!
Friendly and fast 🙂 The whole process took me 2 hours starting from the eye exam to walking out with new glasses. Everyone was super helpful and extremely knowledgeable.
The service was exceptional. Layel was very professional and her customer service is top notch. They had the glasses done really fast. She has a big heart and really cares about people and it really shows in her character.
Great people, great place definitely takes care of all your needs and makes sure your experience is easy and least bit stressful. They have very affordable prices and great selection and designs. Not to mention super quick process with getting your glasses done.
This was our first experience at Eye mart Express, and we were pleased with the selection, service, and quality. Chloe and Chaya were professional, courteous and helpful. It was great to get our glasses so quickly, and we are excited about the lifetime supply of cleaning solution. :)
Chaya was very helpful, the prices were excellent, and my sons glasses were done in 45 minutes!
The staff at Eyemart were patient with me, and so helpful. Colleen answered all of my questions and was so professional and polite. Between the care I received for my son and myself, I highly recommend Eyemart Express to anyone, and I love my new glasses!
Overall great experience. Many frames and lenses to choose from. Glasses ready for pickup in a week. Pickup easy. Thanks for taking all precautions to avoid COVID-19 including desk shields, facemasks, and sanitizers.
I wish I knew the name of the lady that helped us. But she was wonderful. I was rushing to get in there before closing to get my daughters glasses ordered when I picked up my sons and she helped without complaining @ closing time. My daughters glasses were ready the very next morning at 9:15am, 15 minutes after opening. Both kids got the 2 pairs they wanted for less than one pair at other places. I will be back, for sure.
The staff here were friendly, helpful and efficient. My Sons two pairs of glasses were done in less than an hour, and he is very happy with them.
We had a problem with my son being able to see clearly through his new glasses. We took them back to have the prescription checked. They were very helpful and reminded us of their 60 day guarantee.
Chloe is great!! If you happen to go in definitely ask for Chloe..I had myself and my 2 children who all needed new glasses, and each in separate visits, she was very patient with my kids, and did everything to meet their needs. My kids were kinda picky on which frames they wanted to get. And she was great. Very personable, just great customer service and I couldn’t be more pleased with her.My family and I will definitely be back for any of our eyeglasses needs.Thanks again Chloe. 😃.
Great Guest service! Friendly affordable and fast!
Customer service was wonderful and fun. I wanted glasses that were fun and I found them. I took them back the next day because the bifocal was wrong. The problem was quickly discovered and because of my eyes and not the fault of the staff, my glasses had to be sent away for a special coating. I was treated with professionalism and knowledge. Great team!
Overall I was very happy with the service I received. The only thing for me that was a little disappointing was that they didnt have lenses to make my glasses the same day, so i had to wait for two weeks for them to get them in. But with that being said I would go back to them again. The staff was very helpful and once they had the glasses in I was in and out in about 45 minutes.
Very friendly staff. Very helpful. Quick and easy. Will definitely go there again.
I had an eye exam and purchased progressive lens eye glasses. Everything about my experience was great. The optometrist was friendly, knowledgeable and an obvious expert in his field and the exam used great technology to yield fast, accurate, and stellar results. Staff was professional and friendly. Glasses were made in less than 30 minutes. Prices very fair. I would recommend them to anyone.
I have never been more impressed with a local business. While I was trying to purchase very needed glasses after cataract surgery, Eyemart Express was having temporary internet problems and couldnt get their system to add my insurance plan deductions to my purchase. Though this seemed a lot more irritating to the manager and her extremely capable and knowledgeable staff, than to me, they all maintained a very professional and courteous attitude. After they were able to get their system to work and to finally accept my credit card info, they were able to manufacture my progressive glasses in 13 minutes. I salute this company and am truly grateful that our small city, Great Falls, MT, has such a fantastic business located here.
Doctor was super nice and so were the gals in the doctors office. I got 2 pairs of glasses and saved more money with their promotions than with using my insurance. They were super patient with me trying to pick out glasses while having my 3 year old with me and he was in hyper mode. The lady helping me was wonderful, she saved me money and let my kid draw and keep her pen.
They are absolutely amazing! Titia helped me with getting TWO pairs of wonderful glasses. She wasnt pushy at all. She was very insightful. I was thinking I would have to pay hundreds of dollars, but I only paid less than 90 dollars for 2 pairs of glasses and saved 100 dollars! She asked all the right questions and she has a wonderful smile. I didnt feel like just another customer, I felt valued. Thank you so much!!!! And the staff is amazing as well. Everyone is nice and wants to help me see and look good. Thank you!!!
I didn’t make an appointment and the doctor was willing to fit me in! The front desk lady was great. it was hot in the waiting room and she turn on that A/C and cooled it down. Will definitely be returning
Eyemart express has done my glasses for the last 5 years. Nothing but good service at this location and theone in Pueblo Colorado. Thank you both keep up the good work
Everyone had a great attitude, they were fast, helpful, polite, and I got 2 pairs of glasses for about the price of 1, one within 50 minutes as my backup pair and my main pair, which I had to wait for, because of the photochromic lenses, was mailed to my house.
Two pairs of glasses done in less then 26 minutes. Customer service was great. And Lordy did I ever need new glasses! I can see!! I have never once not had a good experience at this place! And my eye doctor is right next door!
Experience was phenomenal. I was told my glasses would be ready in an hour and the were done in 25 minutes. Informed clerks with pleasant attitude.
Excellent customer service. Great price. Quick results. Very happy with fit, both sets of progressive lenses and reading lenses. No glare at night. Thank You! Karl^..^
Layel and Team, thank you so much for taking care of me! Excellent and fast service. You are the BEST! :)
Im absolutely 110% satisfied with the professional people that work at Eyemart Express and the quality of their products! I highly recommend anyone to give them a shot! The service is excellent, and your glasses will be ready almost before you leave the place!*****! And nobody will beat their prices!
Rebekah & Layle did their very best to assist us in choosing our eyewear. Our general glasses were ready to go within the hour. Special orders will be ready in a week!
Eye exam and glasses made within an hour and total was less then $150, no insurance. Layel was super friendly and patient with us. Other associate were very helpful and pleasent. Clean and well kept store. Awesome job!!
Great service! Very helpful and friendly. Our glasses were done in less than an hour.
Went in, picked out my glasses and they were made within 20 minutes after that. Very good customer service for a first time customer.
Wow! Normally Id wait 2-3 weeks for my glasses going anywhere else, but here they were ready the same day! Quick and easy. Definitely 5 stars.
Great customer service. The employees helped me find 2 pair of glasses that I liked and they were finished making both of them in about 30 minutes! 😎🤓
They were so polite helpful and so fast with everything cant imagine going anywhere else
Each year I come here since theyve opened, service has gotten worse. I always get the roll and polish and pay extra for it and every time they forget to do it. Which then I have to go back in and wait for a tech to get it done. A couple of times its taken a couple of days to get it done. This time they told me that when I was choosing my frames that I couldnt choose the frames that I wanted because it was to difficult for the techs to fit my lenses In them. So I chose something that I really didnt want to make it easier for the techs, and guess what? They forgot the roll and polish again! What kind of customer service is this? I guess Im headed back to lens crafters next time. More expensive, but you get what you pay for.
Really fast! In and out in less then an hour. Good priced glasses and a big selection.
The staff was friendly and courteous and provided quick service. They have hundreds of framed in stock to choose from with a much lower than expected out of pocket price.Thank you Eyemart Express.
Two people working on Saturday and 6 people waiting. One couple had been waiting for an hour. Not a good way to spend your day. I used them in 2016 with no waiting. Not sure about their staffing.
Exam starts at 120 a joke
They were fast friendly and I love my new glasses
We’re were helped promptly. Our glasses were done very quickly I would definitely recommend to anyone looking for a great customer service experience
The service was awesome, wait time wasnt long, very happy with the care. Thank you!8
Friendly customer service. Got my glasses in like half an hour. Awesome. 😊
Had to get my 2yo glasses and this is the only place in town that takes my insurance and has the type of glasses he needs. They were so nice as well and understanding of his needs!
After driving around town to get new glasses. ..I was determined, however the first two places were too busy to fit me in; their earliest was latter part of January. I looked up my plan for another nearby facility... glad I found Eyemart.As I walked in Chaya greeted me with a smile, discovered I didnt have a current prescription and directed me to see Dr. Ken for an appointment (15 steps away) . The ladies there were great... they mentioned appointments were full but could squeeze me in.... just to note, Dr. Ken is awesome.While waiting for an opening, Chaya and I looked at glasses to my satisfaction...I selected two.To make a long story shorter. After my eye exam, Chaya started the process..... from previous experiences I thought to myself...see you in a week. She mentioned that I could go next door to eat while the glasses are being made...I was shocked, both glasses will be done within the hour. Just as I was partway thru my lunch...text says first pair ready.Needless to say I was impressed with the service and speed by both...Dr. Ken and his staff and Eyemart staff (Chaya)... Thanks for making my day a focus of yours... pun intended🤙
I expressed what I wanted and the lady helping me was very knowledgeable about her inventory. Ive ordered another pair and Im anxious to get those.
Our experience was phenomenal. The staff was so friendly and efficient, they had my nieces glasses ready in 12 minutes! I was amazed and very pleased with thier service. Thank you!!
Ive bought several pairs of glasses here over the last few years. Excellent fast and friendly service. Cant ask for any more from a business! I will return and recommend often!
Eye Mart Express folks were very curtious and helpful. They had my son set up with contacts and glasses in a short time. He was amazed and very happy with their service!
Fast, good quality, friendly staff, and budget friendly! Im raising my grandkids on a super limited budget. Every new school year, which is also their annual visits to the eye doctors. I make sure I get a copy of their prescription and buy them each the 2 pairs for $39. So they always have a backup pair incase they hide 1 of the 3 pairs. We then donate their old glasses to the Lions Club, who then refurbishes them and gives them to kids and adults in need!
Quick, friendly service; great selection of eyewear; GREAT sales; and the fastest turn around I have ever seen!
The product was good, glasses were made fast and turned out beautifully. Im dissapointed with the customer service though. I came through the door and stood there for a good 5 minutes before anyone even looked at me.
I was on an excursion from Buffalo, NY to Anchorage, Alaska when I broke my glasses. So I stopped into this place in dire need of a new pair, quick! Chole and Layel, helped me get my prescription from my eye doctor in buffalo and had me out of the door within 45 minutes with not 1 but 2 pairs of new glasses! For under $100. If I lived in Great Falls, this would be the only place I go to in the future
Excellent experience. Vast choice in frames. Customer service made it pleasant and painless!!!
My daughter was so excited to get her new glasses. They said they would be ready in only 30 mins. Thought for sure it would be a day or two. So no big deal for only a 30 min wait. So we went to lunch. Then we recieved a text in three mins and it stated that her glasses were ready. How awesome.
I loved my experience at Eyemart express. From my doctor’s appointment to the selection of my frames I was treated with courtesy and generousity of time. I was never rushed or treated to high pressure sales tactics. I would recommend Eyemart Express to anyone who askes where I got my glasses
Excellent experience overall. Knowledgeable and efficient staff - and friendly too.
Quick and professional, will definitely return
Very reasonable prices. Treated my husband very well. Will buy again.
Excellent service! Fast, friendly and professional! Thank you! 🤓👍🏻
Prices are good, customer service was excellent.
12/31/19. My husband... Jimmie Ledford...and I were just in the Great Falls Eyemart Express. We received outstanding customer care from CHAYA!! She was so efficient and professional. She’s simply the best!!
Layell is awesome! Excellent customer service always!! Open a Kalispell location please!!
The wait time for the eye appointment was long but overall very good service. Got new glasses in 30 minutes at a reasonable price
I was happy with the help in picking out frames, and preparing my glasses. When they found a defect in a lense it was corrected thank you.
Fast friendly service with prices that cant be beat. The staff was super helpful and made sure we got the best choice for us.
Thank you so much. Always very helpful and professional. Glasses are great.
Very helpful, quick, and generally pleasant people.
Was Fast Service Glasses Need Too Be adjusted but All in All I Love them Thanks
My first time into an EE. I received excellent service and walked out with two new pairs of glasses when I only went in for new lenses!!