If you are looking for fast and real personal service, Chuck at Point S is certainly the guy to go see!! I needed a good, but fair priced set of new tires, an alignment and an oil change. Chuck had the perfect tires and could fit me into the schedule the next day! The work was all done in 2 hours, including a free 15 point check-up. I got a great deal on the tires & work, plus a very sincere thank-you and handshake! I grew up in the tire business and have seen customer service go downhill. Point S Jerry Noble was a refreshing reminder! I am definitely going back and recommend them highly!!
Top notch repair facility. I am fairly new to the area, but have 40 years experience in the car business, as a finance manager. Chris, the head mechanic, is one of the best I have seen. Chris has 27 years experience and many repeat customers. He checked the underbelly of my Cadillac, while changing my oil and gave it a clean bill of health, without trying to sell me something I didnt need. Until i decide to buy a new car this will be my go to spot for maintenance and repairs.
Good spot, with reasonable prices, friendly service. Put tires on my truck, also just put 4 on my dump trailer. They also patch the dump tires regularly. No complaints!
Ive brought my vehicles here for years for tires, shocks and front-end work - always timely, always friendly and most important: honest. The thing I appreciate is that I tell them what my vehicles are for, and they offer sound suggestions on what products I should purchase - and those products end up working very well. Its not about the upsell, its about giving me the right equipment for the application.
Great place got our company van in for an oil change earlier then our appointmentThanks to there employees being on the ball 🙂
Absolutely horrible customer service. From the moment when you walk in the door your experience is miserable....They were inconvenienced to have me there to get my tires rotated and patched and it shows! Please step it up! You used to be one of Great Falls Greats... very sad to witness
Fair prices and good work, the people are old school decent and friendly as possible....
Went in a few months ago to get a tire valve taken care of, there were a lot of people in the lobby waiting for about the same exact thing, but these guys were able to dispatch everyone pretty quick! Very efficient, affordable and the staff is very nice! Thanks!
Absolutely great service. Didnt have an appointment but they had tires in stock and had me back on the road quickly. Couldnt be happier.
Only place in town had what I needed. Installed same day.
Chuck and his alignment guy helped me out before a big trip. I’m very thankful for their work!
Love Point S. Wouldnt go anywhere else. Excellent service. Friendly service!
Had tires rotated on pickup. Took less than an hour. New owners.
The people who work here actually care about you vehicle. They will give you honest recommendations and fair pricing.
Fixed our tire so fast. Great staff
Very fast and courtesy service. Highly recommend.
I stopped in to get my winter tires put on and the employee working at the counter, Chuck, told me that they don’t put on other shops tires and he was rude. He was old and disrespectful, a perfect example of poor customer service. They are new winter tires that I bought from discount tires and had delivered. Big O tires is doing it for $120 and I will only do business with Big O Tires in Great Falls. Chuck is a jerk. They are rude.
Best prices and customer service in great falls by far, and ive been to multiple competitors.
I have always received the best care and customer service here. They are so awesome, that I have sent my young adult children there because I know they will be still treated with respect. Great prices also.
Wouldnt go anywhere else. Top notch customer service and competitive pricing. The guys and woman go above and beyond time and time again.
Excellent customer service.
HorribleIll never go back. They twice put my directional winter tires on backwards. Fixed a faulty valve stem, and the same tire was flat again within days. This time it was a nail.Oh thats just a coincidence. Left the hub lock key on the tire. Good thing I found it before leaving. Gave me a free oil change certificate for an apology. I wasnt sure if I would go back, but figured I might as well get the oil change and have them put the winter tires back on in the fall. They then hiked up the cost of swapping out the winter tires by $20 bucks. So not such a good deal on that free oil change. After it was done, I was checking the direction on the tires since they did it wrong before. (I had even reminded them that they were directional). As I was looking, guy from the shop came out to explain to me how they were correct. I showed him one was clearly wrong ( there are arrows) and he grudgingly said, oh... youre right. Then he said well the last guy that installed them marked which tires went where so I went by that. I told him, well thats not really a useful way to tell which way the tires go, since the last guy at your shop did it wrong! Almost laughable really. But not. I didnt even get an apology this time. Probably because they knew they burned their bridges with me since I told them Id never be back.Beware if you go here and double check everything they do.
Have been going here (or to their original store with the same people) since I was 14. They know you by name, provide options, and stand by the warranties that are provided by their manufacturers. I have had a car blow 3 tires that were extremely low profile and they replaced every single one.
Great service and great people. Couldnt have asked for better help to get us out of our pinch.
Always have excellent service highly recommended
Reasonable prices. Friendly folks.
If you appreciate good fair priced service these guys are the best spot to go. They have done quite a bit of work for me, and have always been reliable. Like their lounge for waiting. Often they call or text me when my vehicle work is done. I have never had an overly long wait time.
I needed a tire repair, we ran over a screw the day before on the way to church. I called quite a few places and they had the best price. That being said I was a little nervous what the experience might be like, but they were so amazing. They were very personable, never made me feel like a hinderance to their schedule, got me in and out right away, and even put my tire back on for me. They have great customer service skill and got the job done right. Thank you guys!
E excellent service .Nice people
Good old fashioned service. They get very busy so I would recommend an appointment for anything time consuming. Fair pricing. Competitive and professional people but very friendly. Both the showroom and the shop are very organized orderly and clean, almost immaculate! I highly recommend
I will recommend Point S Jerry Noble to everyone I know. I was looking for street tires for my 2014 Polaris Sportsman 550, and this is the only shop in town that would help me. The owner had taken the time to sit with me and find the rims and tires I needed. Everywhere else I went I was ignored or not taken seriously. If you want great personal service, this is the place!
I went there you get a tire fixed, that was purchased there, when we talked about my vehicle and things that have been done they went and checked and found there was other thing wrong they fixed it with no questions asked. Very helpful and was happy to make thing right. Would recommend to any one who needs tires, Very polite and friendly!
Awesome people my truck loves them
Appreciate their honesty and integrity! Wouldnt go anywhere else!!
Great place friendly people
I bought a high performance tire here and when it was damaged under road hazard, another tire factory said, “no problem, it’s covered.” The other location ordered the tire but couldn’t put it on after Jerry Noble refused to cover it under the Tire Factory Road Hazard (the original sale location has to be the one to honor it). I called a few separate times and was given a separate reason each time 1) high performance tires aren’t covered, 2) tires over $300 aren’t covered, 3) low profile tires weren’t covered. The other location said that none of those reasons are true for Tire Factory but Jerry Noble refused to replace the tire. I’ve also had similar tires replaced at other locations before.Don’t shop here if you’re hoping to use the Tire Factory Road Hazard. Jerry Noble will refuse to honor it and will change their reason every time, though none were valid.Tire factory was the old name for the conglomerate.
Best place for tires in Great Falls. The people there really care and take care of you !
They are always nice and helpful. They even loaned me a car when I had an unexpected repair I needed.
Excellent products and superior services! Noble and friendly folks!
Always fast friendly and honest. Never go anywhere else.
Had to go to GF for work and needed some good winter tires for my new Nissan Murano. They helped me get an instant quote of the tires, the process of getting them here (Nokian) and how much it would cost etc. They were SUPER kind on the phone and in person! Kept me updated as they were putting my tires on. They are very thoughtful and truly dedicated to make sure you are well taken care of! I highly recommend any Point S Business.
Price nice friendly staff good coffee
Poor customer service. Called to make an appointment and the guy was rude and had an attitude. Not a great first impression.
Well the lady at the front counter was nice and very helpful. I paid for my tires and she gave me a receipt to take out to the garage and give it to a worker who would get my new tires for me!!! I did as she said, and I stood in front of the garage looking for someone to help me. I made eye contact with a worker who was talking to another male, possibly his friend. I decided to wait my turn and look around to see if someone else could help. With my big receipt in my hand, I made eye contact with the same worker again, who this time was extremely RUDE. He looked at me and yelled WHAT as if I interrupted his social time....unfortunately I wont be going back there for anymore tires.....
The only place I will ever go again, Great customer service, honest, informative, great staff!!!
Though the receptionist was rude and more than a little sarcastic, the service staff is top notch.
Chuck and Dean are always helpful and good to work with.
Very good tire shop Chris Fulbreight is very good
Great bunch of guys. Lots of knowledge and experience in that shop.
Great Customer Service. Great Prices. Nice Employees
Always do a great job.
Honest people. They take care of their customers.
It is very nice to be able to get your tires fixed guickly. I had 3 of my tires showing low pressure on my vehicle i pulled in there and within minutes my problem was taken care of and i was on my way.i always go there when i have tire problems
Reliable, amazing service!
Moderately rude and condescending on the phone, if the office operates this way I don’t want to know what the garage is like. Would not bring my vehicle there with so many other options in town.
Staff is very knowledgeable about the products they sell and friendly.
I buy all my tires here because they know tires. Matched my needs to the right tire.
Got a good set of tires for a reasonable price.
Just your typical tire rotation. Got us in quick.
Had a very bad experience today. I have nail in my tire and I took my car to this place, I was waiting for an hour for them to take a look at the tire, after this one hour the employee came to me and said oh we have a big issue on your car, I was what can be that, he told me my front tires are bad and they won’t be able to fix my back tire because of that, and I asked what does the front tires need to do with back tires???! I just needed for them to get that nail out, they said they won’t do it but if I would get a new tires from them the problem could be solved, since I have warranty on my tires and I had an appointment for my tires to be changed at different location, I didn’t purchase a new tires from this place so they didn’t fix my tire either and let me drive away with a nail in my tire, not even carrying that I had a child with me. Never going back there again!!!
Great tire deals. And hometown people.
Always honest great service.
The service there is great!!
Was in town visiting family, sounded like a wheel bearing was going out. Even though they were booked they got me checked out and back on the road.
Best people!
Helped us replace a bad tire in an extreme situation at a reasonable price.
Always excellent service
Very nice people and service
Been getting tires at Jerry Nobles for more than 25 years.
Quick, polite service
Fast good service
Great people, great service!
Good
Very friendly and fast
Love the staff here!!
Good service
Always good service
Poor customer service.
Great service.
Awesome
Great Great Great 5 Stars