Highly recommended! I was on a road trip and started hearing some grinding while braking, which is the last thing you want when youre far from home and have an itinerary. These guys really helped me out, with total professionalism, and got me back on the road really quickly with peace of mind. I wouldnt hesitate to bring my vehicle here again.
We were traveling from Kansas to Alberta, Canada when our front brakes began to grind. I knew what was happening, but with the Covid restrictions and a 72 to hour window to get a negative test and show it to the officials at the border I was hoping to make it to our destination in Alberta before having to fix it. By time we got to Great Falls it was evident we could not go on. I read another review that stated how Midas techs worked them in on an emergency basis. So I contacted them and Mark kindly heard our story and worked us in quickly and we were able to make the border in the 72 hour window. They did a great job, were very personable and went the extra mile to accommodate us. Thank you Mark and all the techs that saved our day!! We highly recommend them.
Mark and his team are extremely helpful and responsive.I was driving through Great Falls on my cross-country drive home when I started having car concerns.Mark fit me in for an inspection at the shop same day to check my car even though they had a full booked schedule.Would highly recommend Midas- professional and friendly.
Thank you for getting my car in so fast for a tune-up & oil change,my car is running great, THANKS AGAIN GUYS.
Was passing through on my way home from Seattle, WA to South Bend, IN and my brakes started making noise. No shop in town would look at my service van, called Midas and they got.me right in and took care of the problem.
I took a vehicle in there for simple dual exhaust. First time receiving it back at hitting three different spots the u-joint, the differential, and the axle housing.so I took it back for a second time they fixed two out of the three but did not fix the axle housing. At this time I told him its not a big deal things happen its how you handle it. The third time it went in and sat there for 2 days I was promised Id have it latest Friday morning. I went in at 11:30 p.m. on Friday and Mark told me he didnt know if he would be able to get to it or not that day. I told Mark that I was very frustrated with the situation that it was promised to me Friday and I have a family trip planned with the vehicle leaving that night. he said he wouldnt know if he could get to it or not so I asked for the keys at that point things got nasty. Mark dropped f-bomb so I replied with my own f-bombs and told me we could take it outside. Which he did not come outside. so here I am sitting with a vehicle that I am cutting the exhaust off so we can use it this weekend I am so disappointed and out $250 which I have nothing to show for it besides scrap price. so whoever reads this please do not take your vehicle to Midas, Mark will make empty promises to you and take your money.
- I highly recommend this business for any exhaust needs or services. They also provide other automotive services.- I had a bad experience by another business within the community and - Mark the owner really took care of me through this process.- He and his staff are true professionals.- We set up a time for my truck to be brought in and I had someone bring it in while I was on vacation.- Mark explained the problem to me over the phone and then once I came in to pickup my truck, he took me back to show and explain firsthand the actual problems with the initial installation.- Mark runs the Midas store the right way and is fair and reasonable.- Thank you Great Falls Midas. You have gained a new customer and I will pass on by word of mouth of this positive experience.
Wouldnt honor the coupon that I presented to them for a synthetic oil change. I printed it off the midas website. He said that people get old coupons and change the experation date. He also said that Midas locations all over the country dont have to take the coupons if they dont want to.
Fair priced fast and honest service. Went in with an initial evaluation of needing upper lower coolant hose, water pump and timing chain cover assessed repair cost of 1200. Ended up after cleaning up the mess there was no leak at the timing chain cover so they didnt have to replace it. All said and done, less than 600 to get my cummins running like new again in less than 4 hours.
Everyone was very friendly and helpful. The service was fast. Had an exhaust problem and they had me fixed and on the road in an hour.
MiDAS Great Falls is AWESOME!! Mark and the crew took in my 2002 Ford Ranger, fixed a few gaskets and after an issue afterwards made my truck run fantastic! They stand behind their work, and are so good to work with!! Thanks MIDAS 10th ave south Great falls, you’ve earned my business and I’d be more than happy to recommend you! Thank you so very much!!!
Marc really does good work with my car and so does his team
Had an exhaust issue. Brought it in, was quoted a price and told the price included the whole exhaust system, from engine- tail pipe coming out rear of the car. was also told there would be some random service fee which Mark said he wasnt sure how much??? he said could be 10-30 something dollars. so when it came time to pay obviously it was the 30+ random service fee and he only replaced the top half of the exhaust. Im not a car guy but Im not a fool either. He got me on this one. Good job Mark, Ill never bring my vehicle to you again. This is your stereotypical Auto Garage that is going to burn you, charge you max rate if they can, sleazy type employee. Definitely not honest work. Go some place else. Good Luck
I never put a bad review but I have one today .I took my car to Midas to get the breaks fixed and after 5 days of having it they said they cant get the master cylinder to work. after market so they gave it back to me worse than when I took it in. Not safe at all to drive . Told me they called Bison and that Bison told them that there was a national shortage on Master cylinders. I called Bison and they will have one by Friday but they need to check to see if that is the problem. Midas seemed very nervous when. I picked it up . Im pretty mad .Oh; and my car smells like cigarettes 😡 the car has no brakes now. This is the most unsafe business Ive ever seen.
Great job. On time and price they estimated. Will be back.
Im very familiar with glossary of machine shop terms and I know exactly whats wrong with my Jeep, the power steering tube is leaking and it needs to be replaced. I decided to call and ask for price, they still require me to bring in my Jeep for free inspection which I already knew what the issue was. Cant even ask to simply questions. Poor customer service with rude response. STAY AWAY FROM THIS PLACE!EDIT- No way you can help me from that website, thus Im not gonna fall for it. Nice try. *THUMBS DOWN*
The manager there is always so helpful and friendly and doesnt over charge. The service is always good Ive never had to go back because something wasnt fixed properly unlike other places in town
Mark has always been a huge help to me. I trust him with all of my vehicles. Always honest work done here.
Good friendly, fair priced service.
Done as expected and at great pricing
Excellent professional service....on a scale of 1 to 10. 10 in all catagories of service and friendliness
Fast and courteous service.
Ive used 4 times/2 vehicles - ALWAYS pleased with work. Recently had oil change, tire rotation, & aksed for a once over for 2005 Honda CRV prior to a 3K mile trip MT to FL. Needed to replace serpintine belt & CV axle ~ said everything else was good - After few days I noticed a leak @ axle seal & my trip was next day! They took a look ~ saw leak & explained sometimes seal doesnt reseat properly from old axle. Asked me to bring it in early next day ~ I did & 1 hr later was fixed (no charge). I made the 3K trip & @ overnight stops checked for leaks ~ NO LEAKS & no mechinical problems ~ THANK YOU GUYS!
Last night our car had to be towed to Midas after hours, and first thing in the morning they started working on our car. They were backed up all the way until Monday, but they knew us and knew we needed our car because of our kiddos, and they took the time out of their already busy morning to fix our car. We are out and driving and couldn’t be more thankful.
I was on a trip through Montana and my brakes went out. Mark and the crew got me back on the road quickly and at a lower price than I expected.Everyone was SUPER friendly and it felt like they actually care about their customers.I go to chain shops when Im traveling because if something happens, I can find another Midas, but the downside is that they usually dont have the most experienced mechanics, but that was not the case here. The guy who did the work at this Midas was a pro.
I requested a quote almost 2 weeks ago and I have not heard back from them.
This Midas would not honor the advertisement in the Midas website for a sale on an oil change. Instead they wanted to charge more thsn twice as much. Plus this Midas said that we had not made an appointment even though I had proof of my appointment on my cell phone.
Mark and his team at this Midas are absolutely fantastic!Extremely knowledgeable trustworthy and fair.They will definitely be willing to help you out.Outstanding customer service ALL THE WAY!Will not be going anywhere else!
Mike and his crew are amazing! We were traveling and had a weird sound coming from the bottom of our car. He got us in right away and solved the problem. I was so relieved and excited we could continue our journey. Their kindness and patience is incredible. I would highly recommend this business.
I am new in town and this is the first mechanic I went to. I AM GLAD. This is where Ill be going every time from now on! They inspected my car and provided me with a detailed description of the problem and estimate cost to fix it and where I should get the parts. I seriously feel bad now that I didnt give them a good tip. Super friendly people and very fast service. Id recommend this place to anyone I know!
Very friendly and knowledgeable.
Wanted to charge me $2500 for a replacement part.. went and got a second opinion from the GM dealer. The part Midas told me I needed is fine... it’s much less of a problem than what Midas told me. It’s going to cost me $1000 at the dealer. Either they don’t know what they’re doing over at Midas or they tried to pull a fast one and make some extra money..Don’t go
There was a small mistake made when I had an oil change at this shop. There was no lasting damage done to my truck as a result. I spoke with Mark and he and his shop were willing to work with me to make the situation right. I respect the fact that they stood by their work.
Stop there today and asked for new front brakes. Was told they couldnt get me in till the am, but I let them know I lived out of town and could not stay till then. They then began to shuffle things around and fit me in to their busy schedule, even though short staffed. They were very kind and helpful. Also a very reasonable price. Also fast and great work. Thank you very much u made my day!
My water pump went out and they were able to squeeze me in later that day. All other places were booked for at least a week. The price was a little higher than other places, bit they got me in that day. I did ding 1 star because the mechanic forgot to wait for the car to warm up and then top off the fluid. The low coolant light came on 5 miles down the road. I had some in the trunk and was able to solve that myself.
Always great service. Mark is the best. Tire rotation, oil change, and a couple little minor things- in and out in less than an hour. We switched to Midas after being let down horribly by the last place and couldnt be happier. Thanks for always giving 110% guys!
Seems like a good place.. Knowledgeable and did the job in a fair amount of time.
These guys, Barry specifically, provided 5 star service. Can’t say enough. We were coming from glacier national Park and needed to get our air-conditioning fixed before heading back to Minnesota. Made an appointment the day before. After dropping off our van at mitis, one of the employees, Barry, drove me to the waterpark where my wife and kids were playing while we waited for the repair. He then picked me up when they had finished the repair. It was so hassle free; amazing service. We are home now and our return trip was so much more enjoyable thanks to these guys!
Friendly staff and fast service kinda spendy but not bad didnt fix what was needing fixed. Or just did a half job
Great place to get your vehicle worked on. Awsome customer service! Mark is fantastic! This is my number 1 choice to go to!
I first went to this Midas 26 years ago when I was visiting my mom. Since then they have been the only auto repair shop my mom use. Mom passed last fall so I asked Midas to prep moms van for my drive home. They did all that I asked and for a fair price.
Great place. The gentleman who did my brakes was kind and knowledgeable and when I called explaining an issue to him, he encouraged me to come right down so he could take a quick look. They are very friendly. I would go here again.
Every time I call they seem more interested in getting me off the phone then anyting. And theres always some form of wait. Even with an empty parking lot. on top of that I had to get two additional phone calls to let me know the cost of my oil change had increased twice. I understand the industry but I dont understand being rude to your customers.
Thanks for getting us in so fast and efficient!
Will not go anywhere else for car repairs. Love the place.
Excellent customer service. Quoted price was accurate and reasonable. They also had the job done when the said it would be. Would recommend 5/5
Those guys at Midas are awesome they took good care of my trk got my tires mounted and balanced and out the door in less that an HR thx guys u are the best keep up the good work I will be back to get more work done.thx again Danny Wood
Polite and helpful guy at the counter
We have been going to Midas for about 3 years now, and they have always done great work for us. Their prices are on a par with other services in town, they are always ready to check for a problem and fix problems as needed. The first time we went to them, there was a noise while driving the car. They drove the car and used a microphone to diagnose that a wheel bearing was going out, ordered the new part and fixed it. The noise hasnt come back. We now go there for all of our maintenance needs. The staff is courteous, and friendly. The job is done quickly and thoroughly. We are very happy with the service at midas
Totally unhelpful!
I have been with Midas for 14 years. Mark and his employees hsve always treated me with respect and have been concerned for my safty. Mark is a good businessman and under his mangement Midas is an asset to the Great Falls community. Thank you for your years of service.
A professional and courteous auto body shop. Highly recommended. Will come again!!
They get me in and get me out never and if I ever have a problem with my vehicle theyre the ones to fix it. Great service too.
We had several repairs done with Midas. Each repair has had to be redone not even a full year later. When I finally thought to have a second diagnostic done at another well known repair shop. They actually showed me a diagnostic and the repairs Midas had told I needed were not even on the diagnostic from the other repair shop. I asked Midas to produce a diagnostic that had the repairs needed and they said they do not have to keep record of that. I did some research and by law all repair shops should be able to produce a diagnostic log. WARNING THEY ARE NOT VERY HONEST WITH REPAIRS. I will not be taking any of my cars back and I have been using them for over 10 years and have always gotten suggested repairs done. Now I wonder how much I have wasted over the years.
These guys are awesome!!!! They have heart and are honest
Be prepared for guessing and checking which can be extremely costly. Luckily I went to college for Diesel tech and knew enough to stop this before it got out of hand. Quote was $1800 to replace several things, most of which were replaced in the last year. I refused and had to pay the $70 diagnosis. Looked it over myself (w/o tools as I didnt live in Great Falls) noticed an injector wire loose, connected it and off I went good as new. Asked manager to give back my $70 as obviously there diagnosis was entirely not accurate, was told to get lost. Approach with caution......
Very thorough and reasonable..
This place is probably the best place in town. I have been going there since 2001 and would not even consider going anywhere else unless I could do it myself. Mark treats me very well and is VERY honest. If he quotes me a price I can tell you it is an honest estimate and there is nothing hidden or shady about it. My shifter just broke and Bison told him it was a $1200 fix. Well he did a little research and got it done for $320. I wont go anywhere else!
Locked up early and left my car inside. My daughter and I were left outside with no hotel or transportation at that point. I am paralyzed from the chest down and in a wheelchair and they certainly knew that when they locked up the car for the weekend. I was from out of state and basically screwed at this point. I had used them the year before for struts and now the struts need replacing again. Only 6000 miles. I really wonder if the struts were even replaced. Reviewing my bill they were suggesting I get a complete brake bleed when that had also been done the year before (6000 miles). I think they figured they would never see me again and may not have done any of the work in the first place. Never again.
Always get wonderful service and any/all my questions answered. Reasonable prices too.
Great service good prices
Mark and his crew are great
I will admit upfront that Ive been in customer service for years, but that I also dont know everything I should about cars. The technicians did an excellent job with my oil change and inspections as far as I can tell. They were fast too, and the price isnt that bad.But, and I say this with as much empathy as I can, I came two days in a row, talked to the same guy, and I dont believe he really recognised me. I have a face people recognise, so it was especially troubling. I mention this mostly because it cost me a few bucks (which is my own fault, honestly, I wont go into it), but also because it just seems like the sort of thing that shouldnt be too much to expect.Other than that, the waiting area was a bit sparse, and didnt feel too comfortable. Not that I expect much, but it just felt like it was designed to be uncomfortable.
Mark is a great guy...
Way overpriced. Quoted me $540 for a brake job with rotor turning. About double the price of a decent brake shop.
I get polite, professional and friendly service here.. always.
Prices seem to be competitive. Scheduling for services is timely.
They get you in quick and very knowledgeable mechanic at good price
Went in to get oil change and have them diagnose the cause of some clunking noises and the check engine light. Its took two hours and and they told me the noise was probably bad wheel bearings and they didnt check to see what the check engine light meant. Went back to get the bearings checked and asked them to call me when they knew for sure what was causing the noise. They went ahead and replaced the bearings and sway bar without my approval and didnt check the engine light again. 530$ later the noise is still there and I dont know what the engine light is indicating. I got had.
Mark over at Midas was super helpful and he was just a pleasure to do business with my gf is headed out of town this weekend so I wanted the car looked at and yep a couple minor things thanks Mark my mind is at ease
I normally do not write reviews, but I hope to save someone the trouble I went through. AFTER getting my car back from Mida, the car was still having troubles. I went back to them and said it was not fixed, and for the price we paid, I thought we should get at least good customer service. The manager was very confrontational and made me feel insecure. He gave his paying customer attitude, and did not want to hear the issue.
Great place to do business. Im from Prescott Az.visiting and got oil change and total inspection will do business there again.
Quick, quality and very polite.
Terrible service. Put 2 new tires on. Couple weeks later heard a noise in right front of car. Took back to have them look at it. They said it was rear passenger wheel bearing. Had fixed. The noise not only wasnt fixed it was worse. Took back. Said it needed driver rear because it was over compensating. Had fixed. Made it worse. Took back. Told it was transmission and they cant fix it. Took car to transmission shop and was told that because of the mis matched tires that Midas put on the ptu went out. Transmission shop said ANY reputable tire shop would of know not to put mis matched tires on an awd vehicle. I will never do business there again.
Have been bringing my vehicles there for over 10 years. Toyotas, honda, nissan and chevrolet. Mark always does a great job of servicing and repairing my vehicles without the hidden uncharges that other places seem to make their bread and butter. If major repair is required Mark is honest about the cost and stands by his shops work.
Good price good people
Very fast and super friendly
Took my car in for an oil change because I had to go out of town. I went out of town, but ended up having to put three quarts of oil in it the same day. By the time I got back to town they were closed. I work early mornings and only have this one vehicle. Now I have no way to get to work or get my kids were they need to go. I will never go back or recommend anyone to go there.
Good and fast service
Wonderful service...manager Mark is great
Good ppl
Good deals
What more can you ask for, for Christmas besides a tire balance&rotation and a oil change/complete fluid check for $12.00? Midas you are tha bomb!
They are wonderful and very helpful.
Polite and knowledgeable.
Fast some times
Great Services And Competitive Pricing.
Worked on the GMC Sierra, very professional work
Had oil change there and it started leaking oil AT the oil filter, large oil spots on my driveway, they blamed it on the weather BS, checked the filter and it was loose, I wont be back.
Great service
Very friendly and does everything to exceed your expectations.
Amazing
Lot of help