Tuh.... not my fault this associate was the one that had to work on the 4th holiday! But that didnt stop her from taking it out on our family. She was very rude, and obviously did not want to be there. Mngmt, if youre reading this, she will need training on customer service. I gave her 2 stars because she took a small bit of time to plug in our power source to see if it worked... but she still claimed that the amber color was the only color shes ever known to light up on the thing when its working... but actually its white when its working. Shes good at getting rid of your customers quickly, and so efficiently that we will not ever return and do not recommend this location!
The young ladie was very helpfull.And bought what I was looking for .Yes
Great employees. Chill and calm environment.
Great customer service
𝓔𝔁𝓬𝓮𝓵𝓵𝓮𝓷𝓽 𝓬𝓾𝓼𝓽𝓸𝓶𝓮𝓻 𝓼𝓮𝓻𝓿𝓲𝓬𝓮
Staff always helps w all my questions
Quick, friendly, well stocked. No flaw.
The sales person was completely rude and unknowable. He shrugged us off on most of the things that we brought into resale. One game that we spent 20 plus dollars on, he tried to give us $0.50 for. And unopened games that we got multiple of he refused to take because they were unopened and when I offered to open them he acted like a jackass. Needless to say I am boycotting GameStop. With people that have social and customers skills of a rock, this store lacks anything good to offer. Slackers is where its at.
So glad all the employees are knowledgeable abt the whole gaming world. I have no clue what my sons be talking about, so I tell them to let the Gamestop employee figure it out...and every time they figure it out, give my boys pointers and so forth. They made my boys happy, so I was happy. Great Job GameStop
They say they have certain things in their store but when u show up they dont have what they say
I was at this location yesterday. Jared was absolutely helpful. When I left the store I felt like I gained tons of Knowledge about gaming. There was another gentleman working there by the name of Nathon I believe. He also was knowledgable and cool to deal with. If you need anything gaming wise, this store is the place to shop.
Great options and deals.
Great place and very helpful! I traded in a few games and bought a new one. The associate was very helpful in both processes.
Decent game selection. Never do trade ins its a RIP off!
Great price for a BIRTHDAY gift for one of our sweet grand daughters birthday! Happy Birthday Chloe
Nice shop. We were there Christmas Eve and found a game for our granddaughter. They not only sell, but buy games as well.
Great staff. Always helpful
Great service.
One of the best experiences I have had at a GameStop was here last night, its been forever since I have upgraded my gaming system and I really have not kept up with it. They helped me in being confident in my second hand Xbox one, and informed me of games I will find enjoyable (its a laundry list to be certain) very good service and I plan on purchasing more games there now then previously (I usually wait untill its cheap online)
The employees at this location are so welcoming and helpful.We love come to this location above any other.
Is what it is.
Very helpful, items in stock when you need them. Reasonable prices.
It has pretty much everything you need
Friendly staff and great quick service
Shawn & his crew are the best! They are always my 1st choice for gaming!
Lots of great games and gaming items. Also game merchandise. VERY nice people. Love going.
Very nice people and very knowledgeable about the games!
I go to this GameStop about once every other week. Its a smaller store, but the ones in Edwardsville and Fairview Heights are, too. The employees whom work there are very knowledgeable about the products. They always offer their help and advice. I give this a 5/5 stars because I feel welcomed at this store and because I know they people are feeding me a bunch of bullshit when I ask them something.
It is more cost effective to just keep my games!! Thanks!!
Great Service.. Excellent
The staff was very friendly upon arrival and while checking out. The cashier was very informative regarding current and upcoming sales.
🤏
So much variety is offered here and the workers are amazing! The prices are moderately priced but worth every penny!
I would strongly not recommend buying electronics from here, the return policy is terrible (7 days), multiple NEW products I have bought have been DOA, and frankly the deals are lackluster.Best place to get new games for consoles, but otherwise I cant recommend you buy anything besides games.
My son loves the games there
Great place to get your video games
Employees very helpful and kind.
I had a really nice experience the salesperson was really nice and polite thank you
Your average GameStop, which is just whatever is newest
I like getting new games when they come out.
Sometimes they have the games you are looking for and sometimes they dont. Its just the way things go with game stores or any store in general. It could be the fact that the game or gaming item you want just sold out. It could be the problem with supply and demand being too high or too low so you cant find what you want. If it is there, the price may be too high especially if you dont have one of their rewards memberships. If you go to the Glen Carbon store, you see about an Elite Pro Member price. I asked what the difference between that and a regular member and, I was told the Elite Pro is about twice the cost but, you save twice as much as the other membership my son has.
Always ready to help
Even if I moved out of town Id still come back here. The people are really great.
The store is clean and has some good workers. Not a big selection of pc games at all but still a ok place to shop.
Gotta love games
Our favorite GameStop! Awesome staff!
Greatest thing ever
A lot of the used games are only $1-$2 cheaper then getting them new at least at the time I was in there..
My dad showed me this place. Kind of out of my way but they did have a couple of the old games I was looking for.
Good costumer service.
Had everything we wanted
Good pricing on games
Service was perfect
Awesome employees...
Great caring Staff
Love sales
Always do knowledgeable and helpful
Friendly staff.
Best game store ever
Ok
Staff was friendly .
Lets play
Easy 2 use
Great games
Lots of games
Love this store!!!!
Kids