Was greeted and instantly asked what I was looking for. I purchased “Hey Dude” shoes. Thanks for the help Employee #638914

Helpful, kind of pushy, but helpful. My son was able to find mostly what he was looking for.

I bought a pair of tied dye crocks for $55 a couple months ago and Im very disappointed that the colors are chipping off. I wont buy crocks from here again .

I’m more than irritated with Journey’s. My husband went in there last week to look for boots. After finding a pair that he liked, he could only find one boot and not its mate. The sales associate claimed to have looked in the back but after only two minutes she came back with nothing. How do you lose a size 13 men’s boot?We decided to order the pair online in the store. The boots did arrive promptly, that’s the only good thing I have to say. However after opening his NEW boots we noticed scuffs all over both toes and dirt on the tread. There was also no stuffing in either boot as would be expected with new shoes. These were clearly NOT new but used. So Journeys is ok with marketing and selling boots as NEW when clearly they are not.After trying with no success to chat and email with customer service he called and was told he would receive a prepaid label in an email. Two days later he still hasn’t received the email (shouldn’t email be instant?) and he called customer service again with no help.Go spend your money elsewhere because if you have any issues at all you will certainly get no help.

Great shop, quick question what are your CoVid19 hours?

Love this store amazing prices my grand daughter is named journey and the name fits she take me on a journey (Lol)

After placing an order online for the BRAND NEW Halloweentown Eras on Sunday night I already received them by Tuesday Afternoon! WOW! The delivery was quite unexpectedly most expedient! Whats more, though the shoes are a little uncomfortable right now I still LOVE how they look and how I feel when I wear them! After receiving them I learned that they came from this location. Thanks so much for offering such a supremely stellar product to your customers!

My experience was great they were quick and happy to help they didnt have what I wanted but they were quite quick to get it ordered for me Im very happy with my experience there!

I love journeys, have since I was a teenager. But this location is literally the worst. Every time I go in here they are always rude. They seem very put out when you ask to see a size and god help you if you ask them for a different size. Very reluctant to help. I’ll be sticking with Zappos I think. Thanks anyway journeys.

Love how friendly they are to everyone. And willing to help you find what you need..

Great service. Good selection.

Bought a great purse for a super price.

Double thumbs up

Fast to help

Great service