Fixed none of my issues and damaged my van further before deciding that they didnt want to work on it any more, and STILL charged me for it.I should have thought to take my van to a proper Mercedes mechanic when upon walking in, the mechanic began discussing with me how DEF was important in keeping your engine cool (DEF has nothing to do with cooling, its in the freaking name). But since they seemed otherwise friendly, I decided to give them a try. It took a week for them to decide they didnt want to attempt a repair on either of the two problems I wanted fixed, AND they had informed me they had broken off a glow plug in one of my cylinders, a glow plug which was replaced only 4 months prior (which I was fine paying for a fix for, those kinds of things happen, yet they didnt want to try to fix it), AND that they still were charging for 3 hours of labor and a diagnostic fee.The mechanic I talked to afterwards was unwilling to even accept responsibility for the damage he had caused. I didnt even want my money back because of it, I only wanted him to be man enough to recognize that he had taken an action which despite his best efforts, had damaged my vehicle and he was still refusing, instead placing the blame on me because I authorized the work.I strongly recommend against anyone taking a Mercedes here. Make it to Denver if you can.
This should be a zero star rating. A while back we had transmission problems with our Sprinter. After calling around central Colo. we chose Mac Daddy. First contact with them was pleasant and professional appearing, not unlike the reception you get at a used car dealership. Over the phone they said to replace the transmission would be 3 to 4 thousand dollars. The final bill was 9 thousand dollars and would have been much higher had we not cut ties with them. When you get a quote of 3 to 4K and ends up 9K it can be one of only two scenarios, 1 they didnt know what they were doing or 2 they were being shady about something. Neither 1 or 2 is a good option. When the work was to be finished they said they couldnt finish the work because they couldnt tune the shift points on the transmission. Their reasoning is that they needed to replace the turbo and or the electronic transmission module, to the tune of an additional 5 thousand dollars. We said NO. Our turbo was working fine when we took it in. When we went to pick up the Sprinter they would not let us near the vehicle until we paid. They also said they would not honor the warranty because we didnt do the extra work. We took the Sprinter to Mercedes in Denver area to tune the shift points and they were able to do so with no problem, no turbo or module needed. When I paid Mercedes for their time, they let me know what they thought about Mac Daddy and it wasnt good. They said they have fixed Mac Daddy problems in the past and would not recommend them despite them being the only option for Sprinter on the west slope of Colo. This was truly one of the worst experiences of my life. BEWARE!!!!!!
This place is the most caring and professional auto shop I have ever been to. After my car broke down on the side of the highway, MacDaddy Motorworx quickly picked me up and gave me a tow back to their shop. The employees here, specifically Toby and Jesse, kept me in the loop through every step of the way, gave me straight answers to my questions, and even though my car was beyond repair, these guys helped me as much as they could, drove me to a hotel, gave me a ride to the bus station, and let me keep my broken car at their shop for the weekend while I figured out what to do. Finally, I felt they genuinely cared for my best interest and went above and beyond. I seriously don’t know what I would have done without them! 10/10 I recommend MacDaddy Motorworx .
Highly recommend! If I could I would have given a 10 star! I took my suburban to them and told them Im on a very tight budget, jesse and the owner worked with me to the T. Jesse also called me before any work was done to verify the issue,parts,and cost which Im so grateful for as in the past with other shops Ive had issues with mechanics just doing the job and giving me a bill without consulting with me. Mac daddys is now my number 1 to go place with my vehicles and will definitely recommend to friends and stranded strangers 😁 thank you mac daddy staff and owner for being honest and true to your word!Also they have an awesome towing company for the ones who need it for a very reasonable price!
Jesse got me out of a huge pinch with my Van. Got me in immediately, ran diagnostics, and got us in our way. So nice and helpful! Thank you Jesse
Go-to place for Sprinters and other high end vehicles in the area. Jesse helped me out while traveling through GJ and set me on the right path very quickly. Super appreciative and would 100% come back here for any work if needed.
Wonderful, friendly, and trustworthy staff. I was traveling through the area with my sprinter van and ran into some trouble with the van. Showed up to Mac Daddy with out an appointment and they hooked my van Straight up to the computer quickly. They were able to find what was wrong with the van through the computer. They did not work on my van as I was trying to get to Los Angeles but I would 100% trust them working on my van. The mechanic who hooked my van up to the computer was able to give me confidence that my van would get back to Los Angeles without any problems which he was correct on as I was able to make it to Los Angeles with out anymore problems. He also cleared my check engine light codes and he gave me knowledge on the van I had not known before. The whole staff was super friendly and I recommend them if you need help with a sprinter van.
The clutch on our Xterra went out while we traveling to Colorado from Oregon during the winter holiday. Its a real pain finding anyone to work on your vehicle when both Christmas and New Years fall during the middle of the week. Mac Daddys came to the rescue and even stayed late into the evening (9 pm) to get the job done. Their prices were very fair and so far, so good - it made the 1000+ mile trip back home without a hitch.
These guys are awesome! I 100% recommend these guys if you’re having car troubles. I’m not the most knowledgeable person when it comes to cars but they were very helpful with everything. Both times I’ve gone to Mac Daddy’s I got great service in a time frame that worked for me and had amazing work done. I know that whenever I have an issue with my car I’m taking it to them because they’ve earned my continued business.
Ive been on the road in my Sprinter for over 3 years and Craig is by far the most knowledgeable honest and sincere Sprinter mechanic Ive met. He worked for Mercedes when they built them and knows the issues with each year. Really good with transmissions. If youre in Moab tow to this guy! I dont know what the poster below saw but thats not how I was treated. Very comfortable waiting area as well with pool table air hockey a kids area...
These folks are as good as good can possibly be and as honest as honest can possibly be! And as a customer, Im as happy as a customer can possibly be!They fix only what needs to be fixed, and they do it at a fair price!
Upfront pricing. Really like this mechanic shop a lot. Will accept your own parts but cant guarantee anything even if its model specific to the car or OEM parts. They will charge time and a half labor for this. I feel its worth it if you know what your putting onto your car. They are reasonable on part prices but I like to shop around for better deals on quality parts.Craig is a good mechanic and I would recommend this shop to others.
Great service!!
I went there b/c my car kept losing its battery charge. So, I felt I just needed the battery replaced. They couldnt get me in for almost a week and told me itll be $800.00. I decided to go to Modern Classic Motors. They got me in the next day and it cost me $130.00. My car starts without any problems now. I will never go to Mac Daddy with any of my vehicles again. Id give zero star rating if I could.
A++ for honesty--they ran initial diagnostics and found a probable cause. Further diagnostics required a specialized piece of equipment that only Mercedes has. They could have shotgunned the repair replacing multiple $1000+ parts until one of them worked. Instead, they recommended a Mercedes dealership that could run the required diagnostic. They charged us nothing. Thanks guys!!!
Best Customer Service in town! Knowledgeable staff, great workmanship and good people that always have the customers best interests. This isnt a shop that will take advantage of you! Trustworthy and genuine. Excellent
These guys worked on my motorhome engine, they identified several problems immediately. After fixing what I could afford they gave me an itemized list of things I need to do next. Cant express how much I appreciate these guys.
While traveling our Sprinter-based motorhome went into Limp Home mode where it lost 30% of its power. We came here, they checked out the codes which suggested the turbo charger but couldnt be sure and said they didnt feel it was appropriate to gamble, recommending we limp it to a dealership who would have Mercedes more-specialized diagnostic tools. They didnt charge (I would have happily paid since they took us in with no notice especially). That kind of honesty is to be commended.
These guys are great, the owner Craig is helpful, informative and easy to work with. I wouldn’t take our vehicle anywhere else — very glad they are here in GJ! We took our Audi A4 here, and the service re received was stellar at every step in the process.. I HIGHLY recommend Mac Daddy.
The best place in town. Craig is a true business man. Takes great care of his customers. Honestly, Integrity & Character!!!!! I will be back!Thank you ⭐⭐⭐⭐⭐
Great service and fair prices. Friendly. Had my Sprinter camper serviced. Very helpful!
Too expensive for RVs. Price went from $615 total to $750 for labor, plus the cost of parts.
Always kind, completely reasonable, and excellent service. Weve been going there for years and have never had an issue. Super nice guys and Peyton is the man!
Great place to take your vehicle. The guys are always friendly, professional, and the work is always done well. These guys are the only ones my family and I trust to work on our cars.
Extremely helpful and very professional. I was treated as a valuable customer and genuinely cared for. Great experience!
Great people very honest and dependable.
Great honest company! Will be bringing all of our vehicles here in the future for motor work.
My experience was the opposite of these reviews. My van was there for two months with 2.5 hours of labor. I received at most one call from MacDaddy after I left my van. They did not call me to order parts, they didnt order the parts after I would call them. I had to bring in parts needed each time. This happened many times because they did not properly identify the parts I brought these indiscretions up to the owner and he said transitional times are tough. He knows I own many other vehicles they service, I guess he gets enough business that he doesnt need any more. Would have given 2 stars if my vans battery wasnt dead upon pickup, which says a bit more.
Nice people/ good service
Fantastic shop. Chris was able to diagnose and repair our problem that day. Knowledgable, friendly, and professional. I couldnt of asked for anything more.
The best shop !! Craig is wonderful and takes care of business. Treats his customers with honestly and respect.
Super knowledgeable and helpful. They really know their stuff! Would highly recommend.
This place is full of complete unprofessional people who dont k ow how to talk to their customers because they are themselves very low standard people. First they call someone to meet then they are unavailable and on top of that they dont even tell when to come back. Learn some manners. Dont make other person to show you who you are.
This place is a reputable Sprinter shop, they do great work, and are very friendly.
Great work, dependable people
This is the only place I will take my vehicles to for someone elses to work on other than me .I trust them 100 present they go far above and beyond your expectations to make your car right and run like it was new again
Great place to take your car.
Tried to charge me for unnecessary work. Like, $1000 extra work.
Great and honest shop.
Best of the best
Very responsive and knowledgeable staff